GalaxyOne is a technology interface connecting customers to separate financial providers. Its crypto service uses Paxos, while cash and securities functions have different partners and protections. Current trading help and fee pages both state a 0.99% fee on each crypto purchase or sale, replacing the older tiered figures.[1][2][6]
Buying, recurring instructions and asset support
Sections ↑Reference table01
App trading workflow
| Item | Published treatment | Practical scope |
|---|---|---|
| Buy | Choose asset and amount | Published minimum US$10 |
| Frequency | One-time or recurring | Recurring purchase is not a standing exchange limit order |
| Sell | Choose asset and quantity | Cash appears after the trade is fulfilled |
| External bank payout | Separate transfer instruction | Immediate app cash credit is not immediate ACH receipt |
Reference table02
Assets listed for buy, sell and transfer
| Item | Published treatment | Practical scope |
|---|---|---|
| BTC / ETH / SOL | Supported in dedicated asset list | Network instructions still apply |
| PAXG / DOGE / SUI | Supported in dedicated asset list | Asset-specific risk and transfer controls |
| AVAX / BNB / XLM | Supported in dedicated asset list | Current app availability governs |
| USDC | Transfer-only cash funding route | Cannot be bought or held as a platform position |
The general trading tutorial still names only BTC, ETH, SOL and PAXG. The dedicated supported-assets page now lists nine tradable coins, and its transfer schedule includes the additional assets. This profile follows the more specific asset page while noting that actual account availability must appear in the app.[1][3][5]
Current fee and example calculations
Sections ↑Reference table03
Published crypto trading fee
| Item | Published treatment | Practical scope |
|---|---|---|
| Purchase | 0.99% | Every crypto buy |
| Sale | 0.99% | Every crypto sell |
| Old US$1.49 / 1.5% schedule | Superseded by current help text | Do not use for a new order |
| Transfers | Separate process and quote | Not covered by the trade percentage |
Reference table04
Fee-only examples
| Item | Published treatment | Practical scope |
|---|---|---|
| US$10 trade | US$0.099 | Before any platform rounding |
| US$100 trade | US$0.99 | 0.99% of notional |
| US$1,000 trade | US$9.90 | 0.99% of notional |
| US$10,000 trade | US$99 | 0.99% of notional |
Cash cut-offs and blockchain confirmation counts
Sections ↑Reference table05
Cash transfer timing
| Item | Published treatment | Practical scope |
|---|---|---|
| ACH deposit before 16:00 ET | Same-business-day processing | Processing is not a guarantee of instant availability |
| ACH withdrawal before 16:00 ET | Same-business-day processing | External bank arrival normally 1–2 business days |
| Wire | Same or next business day described | Bank processing affects receipt |
| Direct deposit | Posted on receipt | Not before GalaxyOne receives it |
| Weekends/federal holidays | Cash transfers not processed | Crypto timing follows a different process |
Reference table06
BTC, Ethereum assets and Solana transfers
| Item | Published treatment | Practical scope |
|---|---|---|
| BTC | 3 confirmations | Published typical 30–60 minutes |
| ETH / USDC / PAXG | 12 confirmations | Published typical 5–15 minutes |
| SOL | 32 slots | Published typical 5–15 minutes |
Reference table07
Additional asset confirmation counts
| Item | Published treatment | Practical scope |
|---|---|---|
| DOGE | 6 confirmations | Some withdrawals can take 1 business day |
| SUI | 1 confirmation | Same possible extended withdrawal timing |
| AVAX / BNB | 12 confirmations | Same possible extended withdrawal timing |
| XLM | 1 confirmation | Same possible extended withdrawal timing |
Reference table08
Destination compatibility
| Item | Published treatment | Practical scope |
|---|---|---|
| ERC-20 withdrawal | Processed as a smart-contract transfer | Receiving wallet must accept that deposit type |
| USDC | Cash transfer route | Do not infer an investable USDC balance |
| Unsupported assets | Dedicated page warns of loss | Only use the current supported asset and network instructions |
Paxos custody and the charter-name discrepancy
Sections ↑Reference table09
Custody controls described by GalaxyOne
| Item | Published treatment | Practical scope |
|---|---|---|
| Custodian | Paxos | Separate from GalaxyOne’s technology role |
| Asset segregation | Separated from corporate assets | Company description of beneficial holding |
| Authorisation | Multisignature controls | Not a no-loss guarantee |
| Storage | Majority in offline cold storage | Does not mean every asset is always offline |
Reference table10
Paxos legal-name evidence
| Item | Published treatment | Practical scope |
|---|---|---|
| GalaxyOne footer | Still says Paxos Trust Company, LLC and New York trust | Older terminology remains visible |
| GalaxyOne custody answer | Says OCC-chartered uninsured national trust | Body and footer are not fully harmonised |
| OCC decision, 12 December 2025 | Conditional conversion approval; charter 25379 | National Association name specified |
| Paxos licence page, July 2026 | States conversion completed 12 December 2025 | Current provider disclosure supports national-trust description |
Account types and separate approvals
Sections ↑Reference table11
Published account-type availability
| Item | Published treatment | Practical scope |
|---|---|---|
| Individual | Cash, brokerage and crypto accounts | Product approval still applies |
| Corporate | Business accounts offered | Entity eligibility required |
| Sole proprietorship / partnership | Not yet supported in reviewed help | Expected later availability is not a launch confirmation |
| Joint / custodial accounts | Not yet available | Do not infer minor or shared crypto accounts |
| IRA / Roth IRA | Through brokerage account | Not proof of a crypto IRA product |
App support and product assignment
Sections ↑Reference table12
Which product record matters
| Item | Published treatment | Practical scope |
|---|---|---|
| Crypto trade | GalaxyOne trade receipt and Paxos relationship | Keep quantity, fee and execution time |
| Cash payout | Bank transfer reference and cut-off time | Separate from the completed crypto sale |
| Asset transfer | Token, network and transaction hash | Include destination smart-contract compatibility |
Crypto is not an insured cash deposit
Sections ↑The OCC letter describes an uninsured national trust bank, and GalaxyOne says crypto investments have no FDIC or SIPC protection. Its current footer assigns cash to Cross River Bank and securities brokerage to FIN2, LLC. Those relationships do not extend cash or securities protections to crypto holdings.[9][1]
Technology interface and financial providers
Sections ↑Current help-page disclosures name GalaxyOne Technology, Inc. as the app operator. The product terms and partner agreement determine the crypto relationship; outdated Holdings, LLC or DriveWealth descriptions should not replace the current app disclosure. The signed Paxos agreement remains the final source for an individual account’s legal entity.[1][6][8]
- Operator
- GalaxyOne Technology, Inc.; Paxos crypto services under the applicable partner agreement
- Exchange model
- Centralised
- Service scope
- GalaxyOne’s app crypto service now charges 0.99% on purchases and sales. The supported-asset list, bank timing and Paxos custody relationship are distinct from its cash and securities products.
- Client types
- Retail clients; Professional clients
- Pricing publication
- Public pricing
- Other names
- GalaxyOne; Galaxy One Crypto
- Headquarters
- United States
- Covered jurisdictions
- United States
- Pricing scope
- Current help pages state 0.99% on every crypto buy and sell; published minimum purchase US$10. Transfer terms are separate.
- Funding scope
- GalaxyOne cash account funding, ACH/wire, and supported blockchain transfers including token-specific confirmation counts; no automatic transfer rights for unlisted assets or incompatible networks.
- Custody and asset handling
- GalaxyOne identifies Paxos custody with asset segregation, multisignature authorisation and majority cold storage. Current Paxos licence page names Paxos Trust Company, N.A.; GalaxyOne still contains older LLC/NY terminology.
- Client eligibility
- U.S. individual or qualifying business accounts with GalaxyOne and separate approved Paxos onboarding; eligible states, coins and account types vary. General brokerage eligibility does not by itself unlock crypto.
- Support
- GalaxyOne authenticated account help; identify crypto trade, external transfer or cash banking issue.
- Authorisation and registration scope
- OCC 12 December 2025 letter conditionally approved Paxos conversion under charter 25379; Paxos current licence page states conversion completed. National trust status does not provide FDIC/SIPC protection for crypto.
Exchange metadata checked 26 Oct 2026Source 1Source 2Source 3Source 4Source 5Source 6Source 7Source 8Source 9
Covered contracting entities
Sources & further reading
- GalaxyOne crypto trading fees and $10 order minimum GalaxyOne Help · Accessed 26 Oct 2026
- GalaxyOne crypto fee answer GalaxyOne Help · Accessed 26 Oct 2026
- GalaxyOne supported coin and transfer descriptions GalaxyOne Help · Accessed 26 Oct 2026
- GalaxyOne Paxos digital asset custody help GalaxyOne Help · Accessed 26 Oct 2026
- GalaxyOne transfer timing and networks GalaxyOne Help · Accessed 26 Oct 2026
- GalaxyOne general terms and crypto partner account GalaxyOne · Accessed 26 Oct 2026
- GalaxyOne account types and business eligibility GalaxyOne Help · Accessed 26 Oct 2026
- Paxos current entity and licences Paxos · Accessed 26 Oct 2026
- Paxos national trust conversion decision Office of the Comptroller of the Currency · Accessed 26 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.