Flowdesk provides institutional digital-asset liquidity, OTC execution and related services. Its French MiCA company and Dubai broker-dealer are separate counterparties with different permissions and asset-handling disclosures. A principal or agency role, bespoke pricing and use of external venues should be established for the actual transaction.[3][7][2][6]
Markets & services
Sections ↑Reference table01
Service lines
| Item | Published terms |
|---|---|
| OTC spot | Bilateral and routed execution for approved counterpartiesSource 1Source 5Source 2 |
| OTC derivatives | Options, forwards and structured transactions advertised by the groupSource 1Source 5Source 2 |
| Liquidity provision | Market-making and liquidity services for issuers and venuesSource 1Source 5Source 2 |
| Custody/transfer | Entity-specific services; expressly within the French CASP scopeSource 1Source 5Source 2 |
Reference table02
Legal role depends on the transaction
| Item | Published terms |
|---|---|
| Dubai disclosure | Principal and/or agent according to the agreementSource 7Source 2Source 5 |
| Execution destination | External exchanges and market makers may be usedSource 7Source 2Source 5 |
| French service | Execution, exchange and custody are separately listed permissionsSource 7Source 2Source 5 |
| Derivative boundary | MiCA crypto-service permissions do not by themselves authorise financial-instrument derivativesSource 7Source 2Source 5 |
Reference table03
Derivative workflow advertised by Flowdesk
| Item | Published terms |
|---|---|
| Preparation | Onboarding, legal documentation and RFQSource 5 |
| Execution channels | Voice/chat, API or platform, as arrangedSource 5 |
| Funding | Collateral or premium according to the productSource 5 |
| Lifecycle | Valuation, monitoring, roll, exercise or expirySource 5 |
Reference table04
Derivative tools and structures
| Item | Published terms |
|---|---|
| Examples | Options, forwards, covered-call and hedging structuresSource 5 |
| Collateral | Portfolio margin and collateral terms are negotiatedSource 5 |
| Monitoring | Flowbot quotations, statements and valuationsSource 5 |
| Coverage | Company advertises 24/7/365 support for this serviceSource 5 |
Fees & commercial terms
Sections ↑Reference table05
Published price formation
| Item | Published terms |
|---|---|
| Inputs | External prices, market depth, volatility, risk and client settingsSource 3Source 7Source 5 |
| Dealer/agent remuneration | Determined by the service agreementSource 3Source 7Source 5 |
| Public standard tariff | No universal executable spread or commission tableSource 3Source 7Source 5 |
| Size and product | A spot quote and an option premium are not comparable fee measuresSource 3Source 7Source 5 |
Reference table06
Derivative economics to separate
| Item | Published terms |
|---|---|
| Premium | Purchase price of an option where applicableSource 5 |
| Margin | Collateral supporting obligations; not automatically a trading feeSource 5 |
| Financing and close-out | Depend on the structure and agreementSource 5 |
| Valuation | A displayed mark is not necessarily the price available to unwind a bespoke tradeSource 5 |
Deposits, withdrawals & settlement
Sections ↑Reference table07
Funding and settlement scope
| Item | Published terms |
|---|---|
| Spot | Currency, network, settlement date and credit terms agreed with the counterpartySource 5Source 3 |
| Derivatives | Premium/collateral and later exercise or expiry flows depend on the contractSource 5Source 3 |
| Collateral top-ups | May be required under negotiated portfolio-margin termsSource 5Source 3 |
| Public withdrawal tariff | No uniform retail deposit/withdrawal timetable or fee grid establishedSource 5Source 3 |
Reference table08
External execution relationships
| Item | Published terms |
|---|---|
| Venues | Exchanges and market makers named as categoriesSource 7 |
| Affiliate route | UAE disclosure identifies Limitless Frontier, Corp as a material routing affiliateSource 7 |
| Clearing | UAE company says it does not clear for other VASPsSource 7 |
| Implication | Execution destination and legal counterparty should not be assumed to be the same entitySource 7 |
Custody & asset handling
Sections ↑Reference table09
French safeguarding statement
| Item | Published terms |
|---|---|
| Segregation | Client holdings separated from company assets and identified in recordsSource 3 |
| Access technology | Institutional wallet infrastructure and MPCSource 3 |
| Custody policy | Available on requestSource 3 |
| Third parties | Custodians, exchanges, banks and other service providers may be usedSource 3 |
Reference table10
French asset-use and insolvency provisions
| Item | Published terms |
|---|---|
| Use of assets | No lending, pledging or use without prior consent and permitted contractual/legal basisSource 3 |
| Ownership | Disclosure says crypto-assets remain the client’s propertySource 3 |
| Insolvency | Firm describes a right to recover segregated assets under standard agreementsSource 3 |
| Residual risk | Third-party failure, operational issues or loss can still affect access and recoverySource 3 |
Reference table11
Dubai asset handling
| Item | Published terms |
|---|---|
| Incidental holding | Company may hold virtual assets while providing broker-dealer servicesSource 7 |
| Wallet arrangement | Fireblocks MPC workspace with warm storageSource 7 |
| Segregation claim | Company says client assets are separate and not used proprietarilySource 7 |
| External venues | Temporary exchange holdings support trading or client directionsSource 7 |
Reference table12
What MPC does and does not establish
| Item | Published terms |
|---|---|
| Technical function | Distributes key-control processes across multiple componentsSource 3Source 7 |
| Legal custodian | Determined by the entity and asset agreement, not the technology brand aloneSource 3Source 7 |
| Other exposures | Venue default, token risk, compromised instructions and network failure remain possibleSource 3Source 7 |
Client eligibility & restrictions
Sections ↑Reference table13
Dubai access categories
| Item | Published terms |
|---|---|
| Institutional investors | Included in the VARA entrySource 6 |
| Qualified investors | Included in the VARA entrySource 6 |
| Retail investors | Not listed as an eligible categorySource 6 |
| Service boundary | The entry covers broker-dealer services, not a universal exchange accountSource 6 |
Reference table14
French and group onboarding
| Item | Published terms |
|---|---|
| Identity | KYC/KYB and beneficial-ownership reviewSource 3 |
| Geography | Sanctions and prohibited/restricted-jurisdiction screeningSource 3 |
| Product approval | Legal entity and service agreement determine accessSource 3 |
| Complete country matrix | Not published in the reviewed disclosureSource 3 |
Support & contacts
Sections ↑Reference table15
French contacts and complaints
| Item | Published terms |
|---|---|
| Legal contact | [email protected]Source 3 |
| Published address | 231 Rue Saint-Honoré, 75001 Paris, FranceSource 3 |
| Complaint submission | Free complaint form on the EU disclosure pageSource 3 |
| Response | Fair investigation and a reasonable-period response under the cited MiCA policy; no fixed public number of daysSource 3 |
Reference table16
Dubai complaints
| Item | Published terms |
|---|---|
| [email protected]Source 7 | |
| Acknowledgement | Within one week under the disclosed procedureSource 7 |
| Resolution target | Four weeksSource 7 |
| Complex cases | Up to eight weeks; complaint handling is freeSource 7 |
Reference table17
Operational incident versus formal complaint
| Item | Published terms |
|---|---|
| Trading operation | Assigned trading relationship and agreed electronic channelsSource 5Source 3Source 7 |
| Custody incident | Identify contracting entity, affected asset and transactionSource 5Source 3Source 7 |
| Formal grievance | Use the EU or UAE complaint route appropriate to the accountSource 5Source 3Source 7 |
| Record retention | UAE disclosure says complaint records are retained for eight yearsSource 5Source 3Source 7 |
Authorisations & registrations
Sections ↑Reference table18
French MiCA entry
Reference table19
Five French authorised services
Reference table20
Dubai register
Reference table21
Separate payment-authorisation announcement
| Item | Published terms |
|---|---|
| Announcement date | 13 October 2026Source 4 |
| Company statement | ACPR payment-institution authorisation under PSD2Source 4 |
| Identifier stated | CIB 18098Source 4 |
| Described purpose | Payment-services treatment of electronic-money-token custody and transfersSource 4 |
| Verification limit | The issuer announcement was reviewed; a matching current ACPR/REGAFI entry was not independently retrievedSource 4 |
Operator & entity scope
Sections ↑Reference table22
Which Flowdesk entity is responsible
| Item | Published terms |
|---|---|
| French crypto relationship | Flowdesk Europe SASSource 2Source 6Source 7 |
| Dubai crypto relationship | Flowdesk Omega FZESource 2Source 6Source 7 |
| Routing affiliate | Limitless Frontier, Corp appears in UAE execution disclosureSource 2Source 6Source 7 |
| Other group services | Product branding alone does not determine contracting entity or permissionSource 2Source 6Source 7 |
- Operator
- Flowdesk Europe SAS and Flowdesk Omega FZE, according to contract
- Exchange model
- Centralised
- Service scope
- Institutional OTC crypto liquidity and exchange services; Europe uses Flowdesk Europe SAS under French MiCA authorisation, while Dubai broker/dealer business is run by Flowdesk Omega FZE.
- Client types
- Professional clients; Institutional clients
- Pricing publication
- Quote only
- Other names
- Flowdesk; Flowdesk Europe
- Headquarters
- Paris, France (European entity); group international
- Covered jurisdictions
- France; United Arab Emirates
- Pricing scope
- Proprietary execution prices and negotiated service fees; no universal public spread, commission or derivatives margin tariff.
- Funding scope
- Settlement, collateral, premiums and delivery are agreed by entity and instrument. Derivative lifecycle tools do not establish a universal retail withdrawal schedule.
- Custody and asset handling
- French disclosures provide segregation and MPC safeguards, with use of assets possible only under the stated consent and legal/contractual conditions. Dubai disclosures identify Fireblocks warm-wallet infrastructure and temporary external-exchange holdings.
- Client eligibility
- Institutional issuers, treasuries, liquidity takers and eligible counterparties; geography and legal role set by onboarding and final agreement.
- Support
- Institutional trading desks and dedicated service contacts; formal escalation to correct contracting entity.
- Authorisation and registration scope
- AMF CASP A2026-022 covers five crypto services for Flowdesk Europe SAS. VARA VL/26/08/001 covers broker-dealer services for Flowdesk Omega FZE. Flowdesk announced a separate ACPR payment-institution authorisation on 13 October 2026; that announcement was not independently matched to a live ACPR entry.
Exchange metadata checked 27 Oct 2026Source 1Source 2Source 3Source 4Source 5Source 6Source 7
Covered contracting entities
Additional Information
Sections ↑Flowdesk publishes more detail about safeguarding and routing than a simple institutional-liquidity description suggests. The practical questions are which company owes the obligation, whether it is principal or agent, and where assets are held while the trade is executed. Those answers are more informative than a group-wide venue count or a generic claim of regulated custody.[3][7]
Sources & further reading
- Flowdesk OTC and liquidity solutions Flowdesk · Accessed 27 Oct 2026
- FLOWDESK EUROPE SAS French CASP licence A2026-022 Autorité des Marchés Financiers · Accessed 27 Oct 2026
- Flowdesk Europe MiCA and asset-safeguarding risk disclosures, September 2026 Flowdesk · Accessed 27 Oct 2026
- Flowdesk October 2026 French payment institution announcement Flowdesk · Accessed 27 Oct 2026
- Flowdesk bespoke OTC derivatives proposition Flowdesk · Accessed 27 Oct 2026
- VARA register: Flowdesk Omega FZE, active broker-dealer licence VARA · Accessed 27 Oct 2026
- Flowdesk website UAE regulatory disclosure and client-asset statement Flowdesk · Accessed 27 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.