FixedFloat exchange profile

FixedFloat is an automated swap service: select the two supported currencies, supply the receiving address and fund an individual exchange. The service overview includes Bitcoin Lightning as well as conventional blockchain transfers. The live asset list controls route availability; a token on one network is a different deposit instruction from the same ticker on another network.[2]

The FAQ retains a historical claim of more than one million users over four years. It does not identify a current active-trader count, audited customer population or current trading-volume window. That statement is not treated as a 2026 ranking metric.[3]

For an illustrative $500 fee basis, the stated percentages give $2.50 at the floating rate or $5 at the fixed rate, before network costs and market conversion. These dollar amounts explain the fee calculation; they are not executable output quotes or a guarantee that the two order types would use the same conversion price.[5]

Suppose total network work were $4.80. A hypothetical $40 floating exchange would incur $0.20 service commission plus $4.80 network cost: $5, or 12.5% of its value. At $400, the same assumed network cost plus $2 commission would total $6.80, or 1.7%. The assumed network charge is illustrative and can vary by route and congestion.[7]

Prepare the sending network, receiving network and destination before depositing. The service’s wrong-network guide distinguishes a transfer mistakenly sent to FixedFloat from an output already delivered to a customer-controlled or custodial address. Recovery authority follows whoever controls that destination; the exchange cannot unilaterally recover funds held by a different custodian.[10]

The blockchain explorer reference on an order can distinguish a deposit awaiting confirmations from a completed payout. Keep the quoted type, creation time, transaction references and receiving amount together. Account history is convenient, but the order page itself is the core transaction record.[8]

FixedFloat markets settlement to the customer’s own wallet rather than an ongoing exchange balance. During a funded exchange, however, its infrastructure controls the received coins and the payout. Its published source-of-funds policy can move certain transfers into review; the absence of routine registration does not guarantee an uninterrupted or identification-free exchange.[15]

The 2024 recovery announcement also identifies the move to ff.io. Both the old fixedfloat.com name and the current domain belong in the same profile identity; the change does not create a separate exchange for coverage purposes.[13]

The current terms exclude US citizens, residents and people present in the US; they also prohibit access from Georgia or India and restricted or unlawful jurisdictions. Geographic access is a contractual condition, not resolved by the interface loading.[4]

India’s Ministry of Finance reported on 9 September 2026 that FIU-IND issued non-compliance notices to 15 providers, expressly naming Fixedfloat and FFGX Group LLC. It also announced notices to take down their applications or URLs for public access in India. This is an enforcement and access action, not a positive Indian registration.[23]

The source-of-funds policy makes clear that a transaction can require further investigation. A customer using an otherwise permitted location should still retain the origin of funds and sending-wallet evidence. No fixed universal release time is established by that notice.[15]

The support page advertises around-the-clock availability. Published estimates for social-channel replies are not a guaranteed restoration or withdrawal deadline. An interrupted exchange should be tied to its order number and transaction reference when contacting the relevant team.[16]

Terms prescribe email negotiations for 30 days before court proceedings and a one-year contractual claim period, subject to applicable law.[4]

The September FIU-IND release describes AML registration and reporting obligations for providers serving India, including offshore businesses. It does not grant FixedFloat permission or describe a customer compensation fund. The reviewed release announces notices, not a final monetary penalty or criminal conviction; no later rescission was established in the subsequent targeted check.[23]

The corporate address in the terms is not treated here as evidence of prudential supervision. Likewise, the company’s account of meeting obligations after the 2024 incidents should not be converted into an insurance limit or a statutory repayment entitlement.[14]

The terms updated 2 October 2026 give an address at 88 Avtomshenebeli Street, Kutaisi 4600.[4]

The historical user claim supplies no current active-user denominator or comparable trading-volume window. A precise global rank would imply information that the inspected public materials do not establish.[3]

Operator

FFGX Group LLC

Exchange model

Centralised

Service scope

Automated cryptocurrency exchange, including supported Bitcoin Lightning routes.

Client types

Retail clients

Pricing publication

Public pricing

Other names

Fixed Float; fixedfloat.com; ff.io

Pricing scope

Published floating fee 0.5% or fixed fee 1%, with network costs and a live conversion quote.

Funding scope

One cryptocurrency deposit funds an order; output goes to the specified receiving address.

Custody and asset handling

Funds pass through the operator during exchange; compliance review can interrupt settlement.

Client eligibility

US citizenship, residence or presence excluded; access from Georgia or India prohibited.

Support

Advertised 24/7 chat and separate general, compliance, API and legal email routes.

Authorisation and registration scope

FIU-IND named FixedFloat and FFGX Group LLC in September 2026 non-compliance and access-takedown notices.

Exchange metadata checked 21 Oct 2026Source 1Source 4Source 23

The privacy policy provides routes to request access, correction or deletion of personal information. For accounting, retain individual exchange records and independently reconcile outgoing coins, incoming coins and network charges. The public materials inspected do not establish a complete tax-return preparation service.[17]