Firi exchange profile

Firi combines a Nordic fiat gateway, a custodial crypto account and several execution methods. The Norwegian business began in 2017 and currently markets to Norway, Denmark and Sweden. Its regional bank and electronic identity connections are central to the service; access to a public website should not be read as worldwide account eligibility.[1]

The contract separates Direct Trade, where Firi supplies the quote as counterparty, from the trading platform. Direct Trade uses fill-or-kill instructions: the accepted instruction completes in full or is cancelled, with no partial fill. Acceptance is binding. This differs from leaving a price instruction in the exchange order book.[18]

The Black policy describes matched-principal dealing with a single liquidity provider. Standard execution uses available inventory; a larger transaction may require delayed delivery, normally within 24 hours unless a longer period is agreed. The client must still prefund. A policy describing this route does not establish that every retail account can obtain it.[20]

Crypto Savings can divide each contribution between several assets. The customer chooses an amount and a daily, weekly or monthly bank-payment schedule. Each payment leads to purchases rather than an interest-bearing cash deposit. Changing the bank instruction changes future contributions; it does not unwind coins already purchased.[17]

A hypothetical NOK 10,000 transaction at 0.7% costs NOK 70. One bank withdrawal adds NOK 69: NOK 139 before markup, further trades or market changes.[3]

For staking, Firi takes up to 25% of network rewards. The historical annual reward shown by Firi is already after that commission, so deducting it again would understate the displayed estimate. For illustration, 100 hypothetical reward units less a 25% commission leaves 75 units; that calculation says nothing about the future reward rate or the value of the coin.[12]

Black pricing is negotiated using factors including transaction size, trading history and the asset. The quote should identify the delivery arrangement as well as the price: a competitive quoted rate does not mean that an oversized instruction has immediate inventory behind it.[20]

The app separates deposits and transfers within Holdings. Bank funding can be manual or use a bank connection; bank opening hours and weekends can affect the result. For a crypto transfer, a Firi processing state and a blockchain confirmation are different milestones. The receiving wallet or exchange decides how many confirmations it requires before crediting the asset.[16]

Firi’s July 2026 notice says it no longer sends assets to platforms without CASP status. It continues to permit transfers to authorised platforms and self-hosted wallets. This is the destination policy Firi publishes; it should not be treated as a blanket legal conclusion about every exchange outside Europe.[15]

The security description includes multiple key shares, restrictions on single-party action and manual checks for larger withdrawals. Its insurance statement is a provider disclosure: the policyholder, aggregate allocation, exclusions, deductible and individual claim process were not established from a policy document. It is not a deposit guarantee.[4]

For a login failure, Firi first directs customers to check that their electronic identity app is current and working, then contact support. KYC reviews can temporarily restrict both trading and withdrawals. Supplying the requested explanation or documents can resolve a review, but the FAQ does not promise an automatic release deadline.[5]

Staking adds another access condition. Coins may be unavailable for sale or transfer while locked in the network process. Firi describes slashing reimbursement with exceptions, including protocol faults, service-provider acts or omissions, hacks and force majeure. That promise should not be understood as protection against every staking loss.[12]

The terms require an adult customer with supported electronic identification and allow one personal account per person. The account is for the customer’s own activity. On closure, the terms distinguish fiat-origin holdings paid to the registered bank from crypto-origin assets returned to the customer’s wallet, subject to the applicable checks.[18]

The corporate page is narrower than a general statement that Firi operates in three countries. A Danish or Swedish business should not infer acceptance from personal-account coverage; the published corporate application specifies the Norwegian registry. Changes in company control or the authorised user can also affect the information needed to maintain access.[10]

A formal complaint should identify the problem and include supporting records or screenshots. The published process is a review and response mechanism, not an immediate order-cancellation channel. Firi does not publish a verified 24-hour telephone dealing route in the contact material inspected.[7][6]

The trading-platform rules allow trading to pause and permit a cancel-only state. They do not establish an automatic price-band circuit breaker. A resting limit order remains an exchange instruction until filled or cancelled; closing a browser is not a cancellation. During an interruption, whether cancellation is available depends on the operating state.[19]

The register records broader passport notifications than Firi’s three marketed countries. A permission establishes the authorised service scope; commercial onboarding, asset support and individual controls still determine what a customer can actually use.[21]

The operator is Firi AS, Norwegian organisation number 919 932 465, based in Oslo. Its company page describes a team of about 65 people. Employee count is organisational context rather than evidence of order-book depth, withdrawal speed or capital strength.[1]

MiraiEx is the historical name of this exchange. The company’s rebranding announcement identifies the same service’s change to Firi and its Nordic expansion. Its older customer and cumulative-volume figures belong to that announcement’s period; they should not be combined with today’s verified-user claim or the separate 2025 annual-volume figure.[14]

Operator

Firi AS

Exchange model

Centralised

Service scope

Nordic spot accounts; Black OTC by approval.

Client types

Retail clients; Institutional clients

Pricing publication

Public and quoted pricing

Other names

MiraiEx

Headquarters

Oslo, Norway

Covered jurisdictions

Norway; Denmark; Sweden

Pricing scope

Published retail tariff; negotiated Black pricing.

Funding scope

Local bank payments, instant methods and crypto.

Custody and asset handling

Custodial balances with Fireblocks infrastructure.

Client eligibility

Adults with supported electronic identification; country and account checks.

Support

Chat, email and formal complaint form.

Authorisation and registration scope

Norwegian CASP and electronic-money permissions.

Exchange metadata checked 20 Oct 2026Source 1Source 18Source 21

API credentials consist of a client identifier and a secret, with the secret shown when created. The documented authority reaches trading instructions, so an automated strategy can create exposure even though it cannot withdraw assets. Revoking access and cancelling orders are separate controls. No managed copy-trading or discretionary AI service was established in the inspected API documentation.[8]

The tax tool includes the effect of trading costs in its calculations. It cannot recreate a purchase history from an unrelated exchange merely because the coins later arrive at Firi. The downloadable statement and the CSV transaction history serve different purposes: one presents Firi’s calculation, while the other provides records that can be reconciled with external wallets and venues. Country-specific filing treatment still depends on the customer’s circumstances.[13]

Firi Reward terms dated November 2024 describe crypto-denominated incentives, including referral rewards, rather than margin credit. Some rewards require a claim within 12 months; abuse can lead to forfeiture. The terms provide for converting compliant earned rewards to cash on account closure. Historic advertised amounts should not be assumed to be a current offer in every Nordic market: the applicable in-app promotion and its qualifying actions determine the entitlement.[9]