Markets & services
Sections ↑Finst is a Dutch platform for buying, selling and holding crypto, with 400-plus advertised assets. Its published company metrics show over 120,000 registered users, €6 billion of trading volume and 11 million executed trades. The page does not attach a reporting period to those totals: they are company scale indicators, rather than daily turnover or a count of currently active traders.[1]
Finst’s execution policy describes routing orders to trading venues, liquidity providers or another crypto-asset service provider. The user therefore buys through Finst’s execution service; the policy does not establish a standalone Finst matching book. It gives price and execution likelihood particular weight, alongside fees, speed and settlement. Limit or stop instructions can remain in Finst’s systems until routing conditions are met, so an instruction need not obtain queue priority at an external venue immediately.[2]
Products and account functions
| Facility | What the customer holds or instructs | Material operating distinction |
|---|---|---|
| Spot buying and selling | Crypto positions, with EUR and USDC markets advertised. | No leveraged retail futures or options service was established in this review.Source 1 |
| Bundles | A selected basket of underlying crypto assets. | Direct token holdings, with monthly rebalancing; these are not units in a regulated investment fund.Source 5 |
| Auto Invest | Scheduled purchases of an asset or Bundle. | €10 plan minimum; daily, weekly, fortnightly or monthly execution.Source 6 |
| Staking | Eligible proof-of-stake assets committed through Finst’s service. | Variable rewards and protocol risks; the product has its own regulatory scope.Source 10 |
| Institutional service | Trading, custody, settlement, staking and treasury tools. | Corporate onboarding, subaccounts and API integration are separately marketed.Source 7 |
Orders and execution instructions
| Instruction | Behaviour | Validity or practical limit |
|---|---|---|
| Limit | Executes at the limit or a better price; partial fills are possible. | Good till cancelled, end of day or a chosen expiry date; desktop and mobile support.Source 3 |
| Stop loss | The trigger releases a market order. | The execution price may fall substantially below the stop in a fast market; the trigger is not a guaranteed sale price.Source 4 |
| Market, swap and basket | Market/RFQ execution; a swap combines a sale and purchase; Bundle instructions generate component orders. | Available liquidity and execution conditions affect the realised outcome.Source 2 |
A standing Auto Invest plan draws on the EUR balance. Insufficient funds cause a scheduled purchase to be skipped; the customer can fund the balance and trigger a purchase manually. Plans can be edited, paused or cancelled without a cancellation fee. Optional automatic withdrawal sends purchased crypto to a personal wallet. That setting adds an external transfer after each purchase, so its separate withdrawal charge matters particularly for frequent small investments.[6]
The retail help article dated December 2023 still states that API trading is unavailable. The current institutional page, however, offers an integration API for trading and custody. These statements describe different customer routes: institutional availability does not establish open retail API access. Public material reviewed did not establish retail key permissions, rate limits or withdrawal rights.[37][7]
Fees & commercial terms
Sections ↑Published charges
| Item | Charge | Scope and exceptions |
|---|---|---|
| Retail trade | 0.15% of traded value | Buy, sell, swap and Auto Invest.Source 8 |
| EUR funding | No Finst deposit or withdrawal fee | Published bank and supported instant-payment routes.Source 8 |
| Crypto funding | Deposit free; withdrawal network cost plus €2.50 | Transfer availability and supported networks remain separate restrictions.Source 8 |
| Bundle management | 0.1% of value per month, accrued daily | The linked PDF includes the trading charges for monthly rebalancing.Source 9 |
| Ordinary account costs | Custody, inactivity and account closure free | Additional bespoke or deceased-client services may be priced on request.Source 9 |
| Asset recovery | Network cost plus €50 | Wrong-asset/network recovery is a charged exceptional service; the price is not a recovery guarantee.Source 8 |
The live HTML fee schedule is dated 23 July 2026. Its linked PDF is dated 24 February 2026; the principal spot and funding rates agree, but the documents are not the same edition. Finst’s no-added-spread statement concerns its markup: market bid/ask differences and execution slippage can still affect the price paid.[8][9]
For a €1,000 purchase, a 0.15% trading charge is €1.50. Selling a separate €1,000 of crypto costs another €1.50: €3.00 of explicit trading fees in this unchanged-notional illustration, before market-price movement or an external transfer. The PDF rounds charges upward to the nearest cent. A €5,000 Bundle maintained at that value for a month implies €5.00 of management fees; actual daily valuations alter the result.[9]
Staking commission ranges published in the help schedule
| Asset | Finst share of gross rewards |
|---|---|
| ETH | 25–35%Source 11 |
| SOL | 30–40%Source 11 |
| ADA | 25–35%Source 11 |
| POL | 25–35%Source 11 |
| DOT | 35–45%Source 11 |
| ATOM | 35–45%Source 11 |
| NEAR | 25–35%Source 11 |
| INJ | 35–45%Source 11 |
| CORE | 25–35%Source 11 |
| KSM | 35–45%Source 11 |
| ALGO | 25–35%Source 11 |
| TIA | 35–45%Source 11 |
| TON | 25–35%Source 11 |
| TRX | 35–45%Source 11 |
| XTZ | 35–45%Source 11 |
Displayed staking APYs are already net of Finst’s commission and third-party validator costs, so subtracting the percentage again would understate the advertised net yield. The commission is a share of earned rewards, not that percentage of the staked principal. For example, a 30% commission on €100-equivalent gross rewards is €30, leaving €70 before any separately applicable validator cost; this arithmetic does not predict a return.[11]
Deposits & withdrawals
Sections ↑Retail funding routes
| Route | Procedure | Timing and limits |
|---|---|---|
| EUR bank deposit | Use the account’s payment instructions and unique reference. | No published minimum in the deposit guide; an incorrect reference can prevent automatic allocation.Source 12 |
| Instant methods and bank transfer | iDEAL is described as immediate; conventional transfer is slower. | The help estimate for a bank deposit is up to three business days, rather than a universal instant-settlement promise.Source 13 |
| EUR withdrawal | Send available EUR to the linked bank relationship. | Updated July 2026 guidance describes instant Finst processing, usually bank receipt within minutes and sometimes up to 24 hours.Source 15 |
| Crypto deposit | Select the exact asset and network, then use the displayed address and any required memo. | An address alone does not establish network compatibility.Source 16 |
| Crypto withdrawal | Use an owned external wallet entered in the address book. | Review the amount, destination and fee before confirming; a confirmed withdrawal cannot be cancelled.Source 17 |
Retail cash deposits are EUR-only. Sending another currency can lead to conversion or return costs imposed by the banks; the deposit guide does not establish a retail multicurrency cash wallet.[14]
The institutional page separately markets multiple fiat currencies, so its broader wording should not be applied to an ordinary personal account.[7]
A significant current restriction applies to external crypto transfers. The supported-networks article, updated 30 September 2026, retains the suspension of deposits from, and withdrawals to, hosted wallets at other exchanges, effective 30 December 2024 until further notice. Transfers involving self-hosted wallets remain available. This specific notice qualifies the more general references to exchange wallets in introductory instructions. Tradable coins also outnumber transferable coins: check the asset’s supported network in the transfer screen before moving it.[18]
External-wallet controls
| Control | Published process | Consequence |
|---|---|---|
| Ownership verification | Message signing or an ownership screenshot, with review normally within two business days. | Verification attaches to the external address; additional review can take longer.Source 19 |
| New-address delay | A safety cooldown of up to 48 hours may apply. | A verified or newly saved address does not promise immediate release.Source 20 |
| Risk review and network settlement | Ordinary withdrawals generally take minutes to hours; high-risk destination review can extend beyond one business day. | Compliance freezes and blockchain confirmations are separate causes of delay.Source 20 |
| Fee deducted from crypto | Network fee plus the €2.50 third-party component is deducted from the transferred amount. | The requested amount must at least cover the fee; the receiving wallet obtains less than the gross request.Source 39 |
Country-specific payment availability matters as well as the fee: Finst lists SEPA across its supported residence markets, iDEAL-Wero in the Netherlands and Bancontact in Belgium. These local rails should not be presented as available to every European account.[40]
Custody & asset handling
Sections ↑Client assets are held through Stichting Finst Custody, a separate foundation, with omnibus crypto wallets and individual entitlements recorded in Finst’s internal ledger. The custody policy describes daily reconciliation and separation from Finst’s own assets. Customers do not receive the private keys. Fireblocks supplies wallet-security technology; the policy does not equate that technology role with owning the customer assets. It also permits authorised subcustodians under Finst’s selection and oversight.[21]
The security page identifies bunq and ING as banks used for client money and says those balances are separated from Finst’s balance sheet. This describes the published cash-handling structure; it is not evidence that every crypto balance is an insured bank deposit.[22]
Custody evidence and limits
| Evidence | What it establishes | What it does not establish |
|---|---|---|
| Custody liability clause | Attributable custody incidents can give rise to liability, capped by the asset’s market value at the time of loss. | A reimbursement promise for every loss, market decline or third-party event.Source 21 |
| Crypto risk disclosure | Crypto holdings are outside deposit-guarantee and insurance protection described in the disclosure. | A deposit-insurance entitlement for tokens or a guaranteed account value.Source 23 |
| Published proof of reserves | Audit Now’s report is dated 4 August 2023, using an inspection on 13 July 2023. | A continuously refreshed 2026 reserve balance or a current solvency audit.Source 24 |
The reserve report discusses bank and wallet evidence, accounting, segregation and holdings for the assets then supported. Its conclusion refers to coverage at that historical inspection. It does not publish a live customer-liability dashboard or establish that the same balances persist today. Keeping the inspection date alongside the claim prevents a continuing website link from being mistaken for a new audit.[24]
Staking is client-enabled on-chain participation rather than an advertised lending account. Rewards are calculated daily, paid on Mondays in the relevant crypto and restaked. Finst markets flexible access without ordinary lockups but reserves exceptions for extraordinary market circumstances. Rates change. Its reference to slashing insurance does not disclose a verified policy limit, beneficiary or full exclusions in the reviewed material; it should not be expanded into blanket protection of a staking balance.[10]
Account security uses paired devices and two-factor controls. New-device verification uses email and SMS; a paired mobile app supports PIN or biometric access, while web login can use a QR approval or the trusted telephone route. Device pairing reduces an unauthorised-login path but does not remove ownership checks, address delays or compliance controls on withdrawals.[25]
Client eligibility & restrictions
Sections ↑The named residence list covers the 27 EU member states and Switzerland. It does not establish access for every EEA country, the United Kingdom or the United States. This named list is more precise than broader marketing references to European reach, and acceptance still depends on the customer’s own details.[26]
Onboarding requirements
| Customer or check | Published condition | Scope |
|---|---|---|
| Individual applicant | At least 18 and an EUR bank account with an EU bank or institution. | Selected institutional clients use a separate contact and acceptance route.Source 27 |
| Identity | Passport or identity card plus a smartphone selfie. | The documentation guide excludes driving licences as accepted identity evidence.Source 28 |
| Asset origin and transfers | Own-wallet rules and compliance screening apply. | Trading permission does not establish permission to send assets to another person.Source 23 |
Identity, residence, funding eligibility and product availability are distinct checks. A customer can meet the basic age and residency conditions yet still need to resolve an identification or source-of-funds request before a transfer is released. The reviewed public help does not provide one guaranteed acceptance time or a universal per-customer maximum balance.[28][23]
Support & contacts
Sections ↑Published support channels
Scope General account and platform questions.
Hours Monday–Friday, 09:00–18:00; timezone not specified in the help article.
Scope Published customer-service line; telephone dealing authority is not established.
Finst directs customers to ordinary support first. Its formal complaint procedure is free, accepts Dutch, English, French, German, Spanish and Portuguese, and describes review by an internal complaints officer. It aims to acknowledge within two weeks and respond within eight weeks of submission. The help wording frames a formal complaint around alleged financial loss; the general support route remains relevant to other service problems. No external compensation scheme should be inferred from the internal escalation process.[30]
Exceptional volatility, infrastructure failures or venue disruption can lead Finst to pause placement or execution under its execution policy. The published telephone number is not evidence of a guaranteed emergency dealing desk. A support contact therefore should not be assumed to cancel an order, prevent a market loss or execute an unavailable transaction.[2]
Authorisations & registrations
Sections ↑Entity-specific regulatory evidence
| Authority or disclosure | Verified scope | Qualification |
|---|---|---|
| France AMF firm entry | Names Finst B.V. as a Dutch AFM-authorised provider passporting into France. | The listed 23 July 2025 date is the intended start of French services, not a Dutch licence-issue date.Source 31 |
| Services in that entry | Custody/administration, order execution, reception/transmission and crypto transfers. | The French passport field is marked N/A; it does not supply an AFM licence number.Source 31 |
| Finst’s own legal footer | States Dutch AFM number 41000015 and Dutch company number 85668117. | These numbers are company-published here; the French firm entry independently corroborates status and service scope.Source 1 |
| Staking disclosure | Finst states its staking service is currently outside MiCAR regulation. | Do not extend the trading/custody authorisation to every yield feature.Source 10 |
Authorisation concerns the named provider and the services recorded for it. It does not turn every listed token into an approved investment, fix market prices or remove contractual execution and custody conditions. This profile records the independently observed scope while keeping the separate staking disclosure visible.[31]
Operator & entity scope
Sections ↑Legal and operating roles
| Name | Role | Continuity |
|---|---|---|
| Finst B.V. | Dutch contracting trading-service company. | The client agreement governs the customer relationship.Source 32 |
| Stichting Finst Custody | Separate client-asset foundation. | Individual customer balances are represented within omnibus holdings.Source 21 |
| Anycoin Direct | Strategic assets acquired in the November 2024 transaction. | An announced voluntary account/asset transfer route links that legacy brand to Finst.Source 33 |
Finst’s November 2024 announcement describes acquiring strategic Anycoin Direct assets and offering eligible customers a free transfer without repeating identification. The stated potential combined reach of up to 500,000 users was a transaction-era addressable figure, not proof that all accounts moved or were actively trading. An Anycoin history can therefore be relevant to the current Finst account relationship. Historical transfer incentives should not be carried forward as current account benefits.[33]
A June 2026 BOTS Capital announcement similarly offered eligible BOTS customers an optional transfer route to Finst. The cited potential audience of up to 100,000 does not measure completed migrations. In January 2026 Finst separately announced an €8 million Series A led by Endeit Capital, bringing stated total funding to €15 million. Those are company financing disclosures, not evidence of customer-asset insurance or audited present profitability.[34][35]
A customer can terminate in writing, including email, after settling the account and closing positions. The agreement allows remaining assets to be sold and charges settled; uneconomic residual dust may be appropriated. Finst ordinarily gives one calendar month’s notice for its own termination, with immediate-termination exceptions. Dutch law and Amsterdam courts are specified, subject to mandatory consumer protections, including applicable home-court rights. The absence of an inactivity fee does not prevent contractual restriction or closure.[32]
- Operator
- Finst B.V.
- Exchange model
- Centralised
- Service scope
- Routed spot execution, Bundles, recurring investment and staking.
- Client types
- Retail clients; Professional clients; Institutional clients
- Pricing publication
- Public and quoted pricing
- Other names
- Finst B.V.
- Headquarters
- Amsterdam, Netherlands
- Pricing scope
- Public retail tariff; some exceptional services priced on request.
- Funding scope
- Retail EUR funding; supported crypto transfers to verified self-hosted wallets.
- Custody and asset handling
- Omnibus custody through Stichting Finst Custody.
- Client eligibility
- Published individual-residence list: EU member states and Switzerland; onboarding checks apply.
- Support
- Weekday chat, email and telephone; formal complaints procedure.
- Authorisation and registration scope
- French AMF entry corroborates Dutch AFM authorisation and passported service scope; staking has separate treatment.
Exchange metadata checked 20 Oct 2026Source 1Source 2Source 7Source 8Source 17Source 21Source 26Source 29Source 31
Covered contracting entities
Finst B.V.
- Jurisdiction
- Netherlands
- Covered services
- Contracting trading-service provider.
- Client and location scope
- Account acceptance required.
Stichting Finst Custody
- Jurisdiction
- Netherlands
- Covered services
- Separate client-asset holding foundation.
- Client and location scope
- Custody within the Finst relationship.
Additional Information
Sections ↑Transaction history can be downloaded as an Excel file by choosing a date range in Activity and using Export. The help article updated July 2026 specifies desktop access for this function. A transaction export is an input to recordkeeping and tax calculations; the guide does not establish automatic filing of a customer’s tax return or a complete tax treatment for staking and external transfers.[36]
October 2026 referral campaign
| Term | Published condition |
|---|---|
| Entry and qualifying period | A new eligible client must enter the referral code during signup, complete verification, make a first deposit and be approved; join and trade at least €1,000 between 1 and 31 October 2026.Source 38 |
| Reward and limit | Referrer and referee receive a randomly determined €10–€200 in BTC during November; at most three referees per referrer.Source 38 |
| Restrictions | Closing the account or withdrawing all assets before the period ends removes eligibility. Other promotions may be incompatible; misuse can lead to revocation or clawback.Source 38 |
| Nature and change rights | A BTC reward, distinct from trading-fee credit. Participants bear applicable tax; Finst reserves amendment, suspension or cancellation rights without notice.Source 38 |
Automated purchases and monthly Bundle rebalancing execute the customer’s chosen instructions; the reviewed service material does not establish a human-trader copying service, discretionary portfolio mandate or AI authority to trade the account.[5][6]
Sources & further reading
- Finst platform and company metrics Finst · Accessed 20 Oct 2026
- Order Execution Policy, 24 July 2025 Finst · Accessed 20 Oct 2026
- What is a limit order? Finst · Accessed 20 Oct 2026
- What is a stop loss order? Finst · Accessed 20 Oct 2026
- Crypto Bundles Finst · Accessed 20 Oct 2026
- Auto Invest Finst · Accessed 20 Oct 2026
- Institutional crypto services Finst · Accessed 20 Oct 2026
- Fee schedule, valid 23 July 2026 Finst · Accessed 20 Oct 2026
- Fee schedule PDF, valid 24 February 2026 Finst · Accessed 20 Oct 2026
- Staking service and qualifications Finst · Accessed 20 Oct 2026
- Are there any costs involved with staking? Finst · Accessed 20 Oct 2026
- How can I deposit funds? Finst · Accessed 20 Oct 2026
- How long does a deposit take? Finst · Accessed 20 Oct 2026
- Which currencies can I deposit? Finst · Accessed 20 Oct 2026
- How long does a withdrawal take? Finst · Accessed 20 Oct 2026
- How to deposit crypto to a Finst wallet Finst · Accessed 20 Oct 2026
- How to withdraw crypto to an external wallet Finst · Accessed 20 Oct 2026
- Supported transfer assets and networks, updated 30 September 2026 Finst · Accessed 20 Oct 2026
- External-wallet ownership verification Finst · Accessed 20 Oct 2026
- Crypto withdrawal processing and security delays Finst · Accessed 20 Oct 2026
- Custody Policy, 18 February 2026 Finst · Accessed 20 Oct 2026
- Security and asset segregation Finst · Accessed 20 Oct 2026
- Risk Disclosure, 30 June 2025 Finst · Accessed 20 Oct 2026
- Audit Now proof-of-reserves report, 4 August 2023 Audit Now B.V. / Finst · Accessed 20 Oct 2026
- Two-factor authentication Finst · Accessed 20 Oct 2026
- Which clients do you accept? Finst · Accessed 20 Oct 2026
- Who can open an account? Finst · Accessed 20 Oct 2026
- Documents needed to become a client Finst · Accessed 20 Oct 2026
- Customer-service contacts Finst · Accessed 20 Oct 2026
- Formal complaint procedure Finst · Accessed 20 Oct 2026
- Finst B.V. crypto-asset service-provider entry Autorité des marchés financiers · Accessed 20 Oct 2026
- Client Agreement, 24 July 2025 Finst · Accessed 20 Oct 2026
- Finst and Anycoin Direct join forces, 12 November 2024 Finst · Accessed 20 Oct 2026
- Finst and BOTS Capital join forces, 10 June 2026 Finst · Accessed 20 Oct 2026
- Finst raises €8m Series A, 21 January 2026 Finst · Accessed 20 Oct 2026
- Downloading transaction history, updated 27 July 2026 Finst · Accessed 20 Oct 2026
- Does Finst offer API trading? Finst · Accessed 20 Oct 2026
- Referral Program terms, 1 October 2026 Finst · Accessed 20 Oct 2026
- Crypto withdrawal blockchain fees Finst · Accessed 20 Oct 2026
- Supported countries and payment methods Finst · Accessed 20 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.