Fasset exchange profile

Fasset combines crypto purchases and swaps with managed crypto baskets, tokenized assets and payment accounts. Its current investment guide separates digital assets, Strategies, tokenized stocks, commodities and funds. Product availability and account funding depend on country; the fact that a category appears in the app does not establish identical access through every regional entity.[1]

Fasset reported more than US$40 billion of annualised transaction flow, over three million wallets and more than 1,000 enterprises across 125 countries in its 24 August 2026 financing announcement. That measures its broader payments, banking and settlement network. It is not exchange order-book volume or a verified count of active crypto traders.[39]

Illustration: the listed tokenized-asset components on a US$1,000 reference value total US$11.20: 10 + 1 + 0.20. Spread is embedded in pricing; this is a component illustration, not a guaranteed debit. Payment, FX and withdrawal costs are excluded.[3]

On the published USD-wire formula, sending US$600 incurs a US$6 Fasset charge before external deductions. A US$50 instruction instead reaches the US$1 minimum. These figures concern the Global USD Account, not crypto-network withdrawals.[16]

Strategies cannot be sent to another wallet or delivered as the individual underlying coins. To leave, sell the basket for USDT or available fiat and then use an eligible withdrawal route. That sale introduces its own trading price and fee before the eventual network or bank exit.[26]

Fasset says customer crypto remains beneficially owned by the customer and is held with third-party custodians using online and offline arrangements. It describes 1:1 backing and no lending or other use without consent. These are the platform’s custody statements; they are not an independently verified balance audit or a personal insurance contract.[5]

Fasset’s sign-up guide requires age 18 or above and lists supported residence countries. It expressly separates registration eligibility from access to the Global USD Account, card or particular investments. A successful registration is therefore not a blanket product approval.[23]

The Global page describes iOS and Android access and collection of identity and financial verification information. Requirements vary by product and jurisdiction; complete mobile/browser feature parity was not established.[35]

Fasset support is listed as available daily from 01:00 to 17:00 GMT. Customers can use the app’s support form, the public web form or [email protected]. The guide says there is no direct inbound phone line or live chat.[27]

For an urgent issue, submit a ticket with the relevant account, transaction, timestamp and error details; a callback may be requested. The urgent-support page does not authorise support to execute or cancel trades on a customer’s behalf or guarantee an emergency dealing facility.[28]

The UAE agreement uses Dubai and UAE federal law. It specifies acknowledgement within four business days of complaint receipt and a response within 20 business days of written receipt. The customer has 20 business days after receiving that response to accept or reject it; silence may close the complaint.[34]

A formal dispute unresolved ten business days after service of notice proceeds to an attempted meeting. The printed agreement permits arbitration after ten business days from an unsuccessful meeting, or 20 business days from notice if no meeting occurs. It still names DIFC-LCIA.[34]

That arbitration reference is dated: the LCIA’s official transition notice says newly commenced DIFC-LCIA-referenced cases from 21 March 2022 are administered by DIAC unless the parties agree otherwise. The obsolete venue name in Fasset’s published text should not be treated as a current filing instruction; the applicable agreement and current administering route need reconciliation for an actual dispute.[38]

The UAE disclosure publishes its own entity details and policies. Group branding and shared infrastructure should not collapse this entity into the providers of the Global USD Account or an overseas customer’s contract. No broader permission is asserted here solely from the group’s marketing language.[37]

Fasset’s August 2026 release says Mohammad Raafi Hossain and Daniel Ahmed founded the business in 2019. It announced a US$68 million Series C led by SBI Group at a US$1 billion valuation, following a US$51 million May round. Those are company financing claims, not customer-asset reserves or trading revenue.[39]

Operator

Fasset group; Fasset FZE under the UAE agreement

Exchange model

Centralised

Service scope

Crypto, tokenized investments, Strategies and regional payment accounts.

Client types

Retail clients; Institutional clients

Pricing publication

Public and quoted pricing

Pricing scope

Public trading components; route-dependent transfer and conversion quotes.

Funding scope

Regional bank/card/P2P routes and supported crypto networks.

Custody and asset handling

Custodial crypto; separate payment and investment arrangements.

Client eligibility

Adult verification; country and product restrictions differ.

Support

Daily 01:00–17:00 GMT tickets/email; requested callbacks.

Authorisation and registration scope

Fasset FZE: active VARA broker-dealer permission; other scopes unverified.

Exchange metadata checked 29 Oct 2026Source 1Source 34Source 35Source 36Source 5Source 9

The September Savings guide describes USDT/USDC invested through a Wakalah agency arrangement into tokenized Sukuk exposure. Expected profit is not guaranteed. Flexible savings normally has a one-day lock, with two days for the first subscription’s initial release; fixed savings is a one-month commitment, with early exit described as penalty-free and accrued returns preserved. The Wakalah charge is taken from returns; the page’s 1% example is not presented as a universal current tariff. This is an investment allocation, not merely keeping stablecoins idle.[31]

Referral Program 2.2 offers the referrer up to US$15 equivalent per qualifying friend, divided between USDT and XAUT, plus Own Points. Steps have separate activity conditions. Most expire 30 days after the friend’s KYC approval; the retention step uses days 31–60. Unlocked rewards must be claimed within 30 days of unlocking. XAUT quantity is fixed at its claim-time price, small amounts may remain below trading minimums, and reversed transactions or abuse can lead to clawbacks. Points and unclaimed potential rewards are not withdrawable cash.[32]

Fasset’s financing release describes AI used for payment-route selection across currencies and settlement providers. It does not establish a retail AI service authorised to choose investments or withdraw customer assets autonomously.[39]