Markets & services
Sections ↑FameEX operates a hosted crypto trading platform with separate Funding, Spot, Futures, Earn, Prediction Market and On-Chain accounts. Moving assets between those balances is part of normal operation; the combined estimated account value is different from the amount available for a particular order or withdrawal.[32]
Markets and product structure
| Facility | Exposure and execution | Account distinction |
|---|---|---|
| Spot order book | Buy or sell listed crypto pairs through limit or market orders. | Available assets sit in the Spot account.Source 8 |
| Crypto perpetuals | Contracts without a scheduled delivery date, with periodic funding. | Margin and liquidation mechanics apply to the futures position.Source 11 |
| TradFi | USDT perpetuals linked to stocks, forex, metals and commodities. | These contracts do not convey ownership of the underlying shares or physical assets.Source 10 |
| On-chain trading | Buy supported tokens with USDT through the platform’s on-chain execution service. | The On-Chain account transfers only USDT to/from Funding; this is not evidence of personal control of wallet keys.Source 9 |
| Prediction Market | USDT positions on YES/NO event outcomes. | Event settlement and possible early sale have separate cost rules.Source 34 |
| Copy and Simple Earn | Automated following of eligible futures trades; flexible/fixed subscriptions. | Each has separate instructions, allocation and termination conditions.Source 24Source 26 |
The app’s spot guide permits unfilled orders to be cancelled. A market order takes available book liquidity, so its average execution can differ from the latest displayed price; a limit order can also execute immediately if it crosses the book. The guide does not provide one universal order-size ceiling across every pair.[8]
FameEX advertises round-the-clock TradFi trading while the underlying conventional markets can be closed. Its guide flags different liquidity and pricing conditions during closures and permits contract suspensions. Leverage, minimum size and precision remain instrument specific. A familiar stock or currency label therefore does not establish stockbroker rights or the dealing conditions of the underlying market.[10]
Fees & commercial terms
Sections ↑September VIP fee schedule
| VIP | 30-day spot, USDT | 30-day futures, USDT | 30-day average assets, USDT | Spot maker/taker | Futures maker/taker |
|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0.10%/0.10% | 0.0200%/0.0600%Source 5 |
| 1 | 30,000 | 1,000,000 | 10,000 | 0.0900%/0.0950% | 0.0190%/0.0580%Source 5 |
| 2 | 100,000 | 5,000,000 | 30,000 | 0.0800%/0.0850% | 0.0180%/0.0550%Source 5 |
| 3 | 500,000 | 10,000,000 | 50,000 | 0.0650%/0.0750% | 0.0170%/0.0520%Source 5 |
| 4 | 1,000,000 | 30,000,000 | 100,000 | 0.0500%/0.0650% | 0.0160%/0.0500%Source 5 |
| 5 | 3,000,000 | 50,000,000 | 200,000 | 0.0350%/0.0550% | 0.0150%/0.0480%Source 5 |
| 6 | 5,000,000 | 100,000,000 | 300,000 | 0.0300%/0.0450% | 0.0140%/0.0450%Source 5 |
| 7 | 10,000,000 | 250,000,000 | 500,000 | 0.0250%/0.0400% | 0.0120%/0.0400%Source 5 |
| 8 | 20,000,000 | 500,000,000 | 1,000,000 | 0.0200%/0.0300% | 0.0100%/0.0320%Source 5 |
| 9 | 50,000,000 | 1,000,000,000 | 2,000,000 | 0.0150%/0.0250% | 0.0060%/0.0250%Source 5 |
| 10 | 100,000,000 | 2,000,000,000 | 3,000,000 | 0.0100%/0.0200% | 0.0050%/0.0150%Source 5 |
| 11 | 200,000,000 | 3,000,000,000 | 5,000,000 | 0.0050%/0.0150% | 0.0030%/0.0100%Source 5 |
| 12 | 500,000,000 | 5,000,000,000 | 10,000,000 | 0%/0.0100% | 0%/0.0030%Source 5 |
The live fee page did not render its numeric grid and its worked VIP2 qualification example differs from the September announcement. The table preserves the dated published schedule; the applied account rate and present qualification should be confirmed in the VIP centre when trading. It would be misleading to combine the conflicting examples into a single undocumented ladder.[6]
At VIP0, 2,000 USDT of spot execution implies 2 USDT-equivalent commission. A 10,000 USDT futures execution implies 2 USDT maker or 6 USDT taker commission, before funding and any closing trade.[5]
The qualification guide describes daily assessment at 00:00 UTC+8 using rolling activity or average holdings. Its Cross-Exchange VIP +1 arrangement requires evidence and approval; matched status is temporary for 30 days, after which normal qualification applies. A promotional status match should not be presented as a permanent commission entitlement.[7]
The dated funding guide calculates payment as position value multiplied by the applicable funding rate. Positive funding means longs pay shorts and negative funding reverses that flow. Its eight-hour schedule is the guide’s stated arrangement, not a universal assurance for every current contract. Funding can reduce cross-account balance or isolated margin and contribute to liquidation. A 10,000 USDT value at 0.01% gives a 1 USDT payment.[11]
On-chain trading adds network costs, possible token taxes and execution slippage to its trading charge. The confirmation displays estimated proceeds and minimum receipt; custom slippage changes execution tolerance. A platform token listing does not make the on-chain quotation identical to the exchange’s spot order book.[9]
Deposits, withdrawals & operational limits
Sections ↑Crypto deposits, withdrawals and routing
| Action | Process | Material conditions |
|---|---|---|
| Deposit crypto | Choose the supported coin and network, then copy the current deposit address and any memo/tag. | Minimum deposit requirements and confirmation counts are shown for the selected route.Source 12 |
| Withdraw on-chain | Select network, address, amount and any required tag. | At least two security verification methods are required; fees, minimums and net receipt appear before submission.Source 13 |
| Transfer internally | Identify another FameEX user by registered email, phone number or UID. | No withdrawal fee; verification and additional account review can still apply.Source 14 |
| Fees | The deposit-fee guide states no crypto deposit charge. | Sending-platform costs and asset/network-specific withdrawal charges remain separate.Source 17 |
Published daily withdrawal ceilings
The fiat FAQ describes provider purchases credited as USDT to Funding, with primary KYC and an own-name card. Crucially, it labels those purchased assets as withdrawable only through the bank-card route and prohibits external on-chain withdrawal. Its bank-transfer description and credit-card-only wording are not fully consistent. No complete current fiat currency, charge or bank-card cash-out schedule was exposed; the actual provider flow must resolve those terms.[15]
For a delayed blockchain withdrawal, the app guide distinguishes platform processing from an issued transaction ID and the receiving venue’s confirmation requirement. Keep the network, amount, withdrawal reference and transaction ID. A completed sending transaction can still await the receiving platform’s credit process.[13]
Custody & security
Sections ↑The company’s 2025 security report describes separated hot/cold storage, operational segregation and internal fund-access controls. It is a company account of its architecture. The reviewed report does not establish an independent current proof-of-reserves attestation, a verified insurance limit for each customer or the legal recovery priority of hosted balances in insolvency.[20]
Security and recovery controls
| Control | Published behaviour | Operational effect |
|---|---|---|
| Password, email and phone | The October security guide covers separate account-verification methods and changes. | Password, email or mobile-number changes impose a 24-hour withdrawal suspension.Source 18 |
| Withdrawal whitelist | Approved destinations can be managed in security settings. | Check the enabled settings and current withdrawal conditions before relying on a saved address.Source 18 |
| Google Authenticator | The current web page supports linking; disabling an existing authenticator requires the app. | Lost access requires support verification; changes to authenticator settings suspend withdrawals for 24 hours.Source 19 |
| Risk restrictions | The platform describes automated models plus manual review. | Measures can include forced closing, withdrawal restrictions and asset freezes; users can submit appeal evidence.Source 21 |
Earn assets have a different contractual scope from ordinary exchange balances. The Earn agreement permits pooling, lending, staking, on-chain use and third-party processing. It allows delayed redemption and adjustments following actual asset losses. Its deposit-protection wording expressly excludes ordinary statutory deposit insurance or investor compensation unless mandatory law provides otherwise; a quoted APR is not a principal guarantee.[27]
Onboarding & eligibility
Sections ↑The terms require users to be at least 18. Restricted areas include the US, Canada, Cuba, Iran, North Korea, Syria, Crimea, Bangladesh, Bolivia, Malaysia, Singapore, Bahamas, Netherlands, Donetsk, Lugansk and Malta. They also restrict UK retail users and Hong Kong retail derivatives. Sanctions and local law apply separately.[4]
The still-published November 2023 verification guide describes basic registration, primary identity-document and facial checks, then further evidence for advanced verification. The more recent withdrawal FAQ supplies the ceilings above. These documents should not be read as assurance that registration alone clears every product: fiat purchases and risk reviews have additional requirements.[35][16][21]
Risk screening can link accounts through devices, payment details, addresses and trading patterns. The framework prohibits practices including self-trading and coordinated volume inflation; restrictions are not limited to failed KYC. This matters when a bot, multiple account relationships or reward campaign is involved.[21]
Support & complaints
Sections ↑Contact and dispute routes
| Route | Purpose | What to supply or expect |
|---|---|---|
| Official web/app chat | AI triage followed by the Live Agent option. | UID, date/time, relevant order or transfer reference, error details and app/device information. A queue can apply.Source 22 |
| Uncredited deposit | Check the sending transaction and confirmations, then contact support if the supported route is correct. | Coin, network, address, amount and transaction ID.Source 12 |
| Withdrawal query | Check the withdrawal record and contact official support with its reference. | The withdrawal FAQ rejects separate tax, penalty or unlock payments to release funds.Source 16 |
The terms provide an initial informal dispute process and describe arbitration after an unresolved 60-day period. They direct an arbitration notice to [email protected]. The support material does not establish a telephone dealing desk or authority for a chatbot to place, cancel or close live positions during an outage.[4][22]
Authorisations & registrations
Sections ↑FameEX’s July 2026 corporate FAQ identifies FAMEEX INTERNATIONAL PTY LTD as its Australian operator and claims AUSTRAC digital-currency-exchange registration. A firm-specific live AUSTRAC entry was not independently retrieved, so the regulatory claim remains attributed to the company. It is not presented as approval of every product or a global derivatives licence.[2]
The Australian Business Register independently identifies the company under ABN 25 643 420 900 and ACN 643 420 900, with active ABN status from 12 August 2020 and a NSW business location. That verifies a corporate record; it does not establish an Australian financial-services licence. No positive native financial-permission row is inferred from the ABN.[3]
Company & operating entities
Sections ↑The eighth-anniversary announcement dates the business’s origins to 2018 and reports more than eight million users across 154 countries or regions. These are company-reported totals, not a measured count of current active traders or a permitted-country list.[1]
Its September 2026 report claims approximately USD 34 billion in monthly TradFi turnover and a USD 1.13 billion daily average, with more than 28,000 new registrations. The volume describes the TradFi category specifically; it should not be relabelled crypto spot turnover or compared directly with another venue’s different market-volume measure.[33]
Operator and disclosure scope
| Item | Finding |
|---|---|
| Named Australian operator | FAMEEX INTERNATIONAL PTY LTD; independently matched corporate record.Source 2Source 3 |
| International contract scope | The brand-level public material does not establish a separately verified local counterparty for every user.Source 2 |
| VIP schedule | The dated announcement provides a complete matrix; the live page’s worked example conflicts.Source 5Source 6 |
| Insurance and reserves | No independent current assurance or customer-specific policy limit was established from the reviewed security report.Source 20 |
- Operator
- FAMEEX INTERNATIONAL PTY LTD — named website operator
- Exchange model
- Centralised
- Service scope
- Hosted exchange, derivatives and separate product accounts.
- Client types
- Retail clients
- Pricing publication
- Public and quoted pricing
- Pricing scope
- Dated complete VIP matrix; conflicting live qualification example.
- Funding scope
- Crypto routing and restricted provider-funded fiat purchases.
- Custody and asset handling
- Company security disclosure; Earn permits additional asset use.
- Client eligibility
- Age, location and product checks apply.
- Support
- Official web/app chat and contractual dispute route.
- Authorisation and registration scope
- Corporate identity independently matched; AUSTRAC claim remains company attributed.
Exchange metadata checked 20 Oct 2026Source 1Source 2Source 3Source 4Source 5Source 6Source 8Source 9Source 10Source 15Source 20Source 22Source 27
Covered contracting entities
Additional product & account details
Sections ↑Copy trading and disconnect responsibility
The follower guide offers proportional, fixed-amount and multiplier modes, alongside leverage and risk controls. Stopping copying prevents new trades from that leader. The guide makes any market-price closing conditional and does not clearly promise that every existing position is closed automatically; inspect the confirmation and remaining positions. A stopped relationship and a flat account are distinct outcomes.[24]
The copy FAQ locks the profit-share rate when the relationship starts; later changes apply to new relationships. The calculation uses eligible closed-position results after funding and trading costs, with no share on a negative settlement result. Open positions are excluded. Execution differences, insufficient funds and minimum-size requirements can cause the follower’s trades or result to differ from the leader’s.[23]
Earn accrual, redemption and renewal
Flexible-product tiered APR applies progressively to portions of the balance. The guide’s hourly calculation is principal × APR ÷ 365 ÷ 24; a hypothetical 1,000 USDT at 3% implies about 0.003425 USDT for one hour before rounding or changes. APR is an annualised calculation input, not an actual one-hour return or a compounded APY.[25]
The Simple Earn guide permits partial flexible redemption. Early fixed redemption must cover the entire subscription and deducts interest already distributed from the returned principal. Auto-renewal reinvests principal into the same fixed product; if delisted, it can move into a same-asset flexible product, or return to Spot when no eligible product remains. The product’s recorded terms and exceptional-loss provisions govern actual settlement.[26][27]
Promotional balances are not cash
Different futures reward instruments
| Instrument | Permitted use | Limits and reclaim risk |
|---|---|---|
| Standard Trial Fund | Supports eligible cross-margin and specified fees, funding and realised losses at the coupon’s deduction ratio. | Principal is nonwithdrawable and must be combined with own funds; campaign rules govern eligible profit and expiry.Source 30 |
| Trial Fund Plus | The 2 October dedicated guide restricts it to opening margin. | It cannot pay fees, funding or closing losses and is excluded from liquidation-price/margin-ratio calculations. Expiry or fund transfers can cancel orders and close related positions.Source 28 |
| Deduction Credit | Offsets eligible realised closing losses at the coupon rate. | Cannot serve as margin, cover fees/funding or cover liquidation losses; replacement/expiry can forfeit unused credit.Source 29 |
The 1 October Deduction Credit comparison table describes Trial Fund Plus differently from its dedicated 2 October guide. This profile follows the later dedicated description while retaining that conflict. Under that guide, a 100 USDT Plus coupon at a 30% allocation ratio requires 100 × 70% ÷ 30% = 233.33 USDT of own available funds, rounded up to 234 USDT. A promotional balance is therefore not a substitute for funds needed to meet losses.[28][29]
Event positions, records and connected authority
Prediction Market purchase prices include the buy markup. Early sales can incur selling fees, while settlement charges can apply to profitable outcomes. An incorrect outcome can lose the committed amount; estimated returns and changing YES/NO quotations do not guarantee a result. The guide does not publish one universal numeric fee applicable to every event.[34]
The API documentation distinguishes account-reading, trading and withdrawal authority. It describes futures immediate-or-cancel, fill-or-kill and post-only instructions and separate history endpoints. Granting a connector trading or withdrawal permissions is materially different from permitting read access. The inspected documentation does not establish that every third-party tool reaches every account product or that all interface features are available by API.[31]
The app history guide separates orders, fills, funding payments, realised profit/loss and transfers by product and account. That helps explain why an all-assets valuation differs from a funding balance. The reviewed material did not establish a universal downloadable tax pack, CSV retention period or complete cross-device layout persistence; those should not be promised from the availability of an on-screen history.[32]
After termination, the terms allow five working days to withdraw remaining assets after outstanding amounts are paid. Unremoved assets may enter a dormant account, with conversion, transfer and monthly maintenance-fee powers. The terms give no fixed fee amount here. This post-termination process is different from a published inactivity tariff for an otherwise open account.[4]
Sources & further reading
- Eighth anniversary company update — 24 June 2026 FameEX · Accessed 20 Oct 2026
- Is FameEX a registered company? FameEX · Accessed 20 Oct 2026
- ABN 25 643 420 900 — current details Australian Business Register · Accessed 20 Oct 2026
- FameEX Terms of Service FameEX · Accessed 20 Oct 2026
- VIP programme upgrade and fee grid — 7 September 2026 FameEX · Accessed 20 Oct 2026
- Trading fees and VIP page FameEX · Accessed 20 Oct 2026
- How to become a FameEX VIP FameEX · Accessed 20 Oct 2026
- Spot trading — app guide FameEX · Accessed 20 Oct 2026
- On-chain trading — web guide FameEX · Accessed 20 Oct 2026
- TradFi trading — web guide FameEX · Accessed 20 Oct 2026
- Funding rate guide — 24 April 2024 FameEX · Accessed 20 Oct 2026
- Depositing crypto — web guide FameEX · Accessed 20 Oct 2026
- Withdrawing crypto — app guide FameEX · Accessed 20 Oct 2026
- Transfers between FameEX users FameEX · Accessed 20 Oct 2026
- Fiat deposit FAQs FameEX · Accessed 20 Oct 2026
- Withdrawal limits, fees and timing — July 2026 FameEX · Accessed 20 Oct 2026
- Deposit and withdrawal fees FameEX · Accessed 20 Oct 2026
- Security settings overview — 16 October 2026 FameEX · Accessed 20 Oct 2026
- Google Authenticator controls — 19 October 2026 FameEX · Accessed 20 Oct 2026
- 2025 company security report FameEX · Accessed 20 Oct 2026
- Compliance risk-control framework FameEX · Accessed 20 Oct 2026
- Contacting FameEX customer support FameEX · Accessed 20 Oct 2026
- Futures copy trading FAQ — 7 October 2026 FameEX · Accessed 20 Oct 2026
- Futures copy trading: follower web guide FameEX · Accessed 20 Oct 2026
- Earn APR and automatic-subscription rules FameEX · Accessed 20 Oct 2026
- Simple Earn — web guide FameEX · Accessed 20 Oct 2026
- Earn Service Agreement FameEX · Accessed 20 Oct 2026
- Futures Trial Fund Plus — 2 October 2026 FameEX · Accessed 20 Oct 2026
- Futures Deduction Credit — 1 October 2026 FameEX · Accessed 20 Oct 2026
- Futures Trial Fund rules — 1 October 2026 FameEX · Accessed 20 Oct 2026
- FameEX official API documentation FameEX · Accessed 20 Oct 2026
- Assets and transaction history — app guide FameEX · Accessed 20 Oct 2026
- Monthly platform report — September 2026 FameEX · Accessed 20 Oct 2026
- Prediction Market pricing and settlement rules FameEX · Accessed 20 Oct 2026
- Individual verification — app guide, November 2023 FameEX · Accessed 20 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.