DV Chain is an OTC principal dealer and liquidity-technology provider. Its terms expressly say that users buy from or sell to DV Chain and that it does not provide exchange or clearing services. The business advertises no separate trading fees and no client custody, with electronic trading available continuously and more limited voice hours.[1][3]
Markets & services
Sections ↑Reference table01
Three commercial products
Reference table02
Trading relationship
| Item | Published terms |
|---|---|
| Counterparty | DV Chain is principal to each tradeSource 1Source 3 |
| Exchange/clearing | Public terms explicitly exclude those servicesSource 1Source 3 |
| Custody | FAQ says client assets are not custodiedSource 1Source 3 |
| Contract | Cryptocurrency Purchase Agreement governs tradingSource 1Source 3 |
Reference table03
Electronic connectivity
Reference table04
Published market coverage
| Item | Published terms |
|---|---|
| Crypto | FAQ advertises more than 80 assets and 450 pairsSource 1 |
| Fiat | More than 30 currencies advertisedSource 1 |
| Examples | USD, CAD, GBP, EUR, AUD and JPYSource 1 |
| Scope | Counts are company claims, not a guarantee that every asset or pair is available to every approved counterpartySource 1 |
Reference table05
Different hours for different channels
| Item | Published terms |
|---|---|
| Electronic platform/API | 24 hours a day, seven days a week, 365 days a yearSource 1 |
| Chat/voice dealing | Monday–Friday, 7 am–7 pm, quoted by the firm as ESTSource 1 |
| Weekend settlement | Available ad hocSource 1 |
| Existing-user support | Email and IM advertised 24/7Source 1 |
Fees & commercial terms
Sections ↑Reference table06
Published fee position
| Item | Published terms |
|---|---|
| Separate trading fees | Dealer FAQ says none for principal transactionsSource 1Source 3 |
| Quoted spread | Still affects the rate paid or receivedSource 1Source 3 |
| External charges | Banking/network costs are distinct from dealer commissionSource 1Source 3 |
| Public fixed markup | No universal spread table or guaranteed minimum spread disclosedSource 1Source 3 |
Reference table07
Assessing a principal quote
| Item | Published terms |
|---|---|
| Price | Compare executable bid/offer for the same sizeSource 1Source 2 |
| Timing | Same settlement value date and transfer routeSource 1Source 2 |
| Net amount | Include any separately agreed external chargesSource 1Source 2 |
| Performance claim | Marketing about tight spreads or slippage is not a guarantee of identical results in every marketSource 1Source 2 |
Deposits, withdrawals & settlement
Sections ↑Reference table08
Settlement commitments in context
| Item | Published terms |
|---|---|
| Advertised service | Intraday crypto and fiat settlementSource 1Source 3 |
| Flexibility | FAQ says the desk accommodates settlement requirementsSource 1Source 3 |
| Contractual limit | Public terms do not warrant a processing completion timeSource 1Source 3 |
| Practical implication | A continuous quote stream does not ensure every bank rail settles continuouslySource 1Source 3 |
Reference table09
Account-specific limits
| Item | Published terms |
|---|---|
| Where disclosed | User profile within the approved accountSource 3 |
| Factors | Payment method, verification, pair and other account factorsSource 3 |
| Higher limits | Additional documents, records or meetings may be requiredSource 3 |
| Changes | Terms reserve discretion to alter limitsSource 3 |
Custody & asset handling
Sections ↑Reference table10
Noncustody and delivery exposure
| Item | Published terms |
|---|---|
| Custody statement | DV Chain says it does not hold assets for usersSource 1Source 3 |
| Trade obligation | Each party still owes the agreed asset or currency until completionSource 1Source 3 |
| No implied protection | Noncustody does not itself guarantee the dealer’s settlement performanceSource 1Source 3 |
| Wrong destination | Terms allocate risks from incorrect wallet instructions to the userSource 1Source 3 |
Client eligibility & restrictions
Sections ↑Reference table11
Published access requirements
Reference table12
Material use restrictions
| Item | Published terms |
|---|---|
| Sanctions | OFAC-listed persons and the stated restricted connections excludedSource 3 |
| Shell banks | Foreign shell banks excludedSource 3 |
| Retirement assets | IRA and other retirement-fund use prohibited by the termsSource 3 |
| Purpose | Account must not be used primarily for personal, family or household purposesSource 3 |
Support & contacts
Sections ↑Reference table13
Official channels
| Item | Published terms |
|---|---|
| General enquiries/complaints | [email protected]Source 4Source 1Source 3 |
| Contact form | Official ContactUs pageSource 4Source 1Source 3 |
| Current users | Email/IM relationship with the teamSource 4Source 1Source 3 |
| Trading documentation | Keep account limits, trade confirmation and purchase agreement togetherSource 4Source 1Source 3 |
Reference table14
Dispute process in public terms
| Item | Published terms |
|---|---|
| First step | Attempt resolution with supportSource 3 |
| Arbitration | Individual JAMS arbitration in Chicago specifiedSource 3 |
| Law | Illinois law statedSource 3 |
| Exceptions | Terms retain specified small-claims and equitable-relief rights and do not waive non-waivable local rightsSource 3 |
Authorisations & registrations
Sections ↑Reference table15
Registration claim and its limit
| Item | Published terms |
|---|---|
| Published claim | FAQ says registered with FINTRACSource 1 |
| Missing public detail | It does not identify the exact registration holder or numberSource 1 |
| Independent status | A matching current entry was not established in the reviewed sourcesSource 1 |
| Scope implication | The statement cannot establish a worldwide securities, derivatives or deposit-taking permissionSource 1 |
Operator & entity scope
Sections ↑Reference table16
Company identity evidence
| Item | Published terms |
|---|---|
| Brand | DV ChainSource 6Source 5Source 3 |
| Historical legal name | DV Chain, LLC in its December 2023 SEC submissionSource 6Source 5Source 3 |
| Origin | Company dates the business to 2016Source 6Source 5Source 3 |
| Current contract | Public terms use the brand name; the purchase agreement must identify the actual affiliateSource 6Source 5Source 3 |
Reference table17
Locations listed on the contact page
- Operator
- DV Chain; the applicable purchase agreement identifies the contracting affiliate
- Exchange model
- Centralised
- Service scope
- Institutional OTC principal crypto liquidity through electronic desk/API and scheduled dealer channels, not a consumer central-limit-order-book exchange.
- Client types
- Professional clients; Institutional clients
- Pricing publication
- Quote only
- Other names
- DV Chain OTC; DVX crypto liquidity
- Headquarters
- Public contact page lists Toronto, New Providence and St Thomas; contracting domicile depends on affiliate
- Covered jurisdictions
- Canada; Bahamas; Barbados
- Pricing scope
- The dealer says it charges no separate fees for principal trades. Executable bid/offer, external transfer costs and contractual terms determine the economics.
- Funding scope
- Company advertises intraday settlement, multiple banking channels and electronic 24/7 trading; specific currencies, networks and timings depend on the approved counterparty.
- Custody and asset handling
- FAQ expressly says DV Chain does not custody assets. Principal settlement nevertheless leaves contractual delivery and payment exposure until both sides perform.
- Client eligibility
- Approval after compliance onboarding; 18 or older, no prohibited persons/shell banks, no retirement-fund use and no primarily personal/household purpose under the public terms.
- Support
- [email protected] and the official contact form. Existing users are offered 24/7 email/IM support; voice trading has separate weekday hours.
- Authorisation and registration scope
- The FAQ states FINTRAC registration without naming the exact registered entity or number. A current matching registration was not independently established; the claim is not treated as a general securities, derivatives or banking licence.
Exchange metadata checked 27 Oct 2026Source 1Source 2Source 3Source 4Source 5Source 6
Covered contracting entities
Additional Information
Sections ↑Sources & further reading
- DV Chain OTC hours, settlement and FINTRAC registration claim DV Chain · Accessed 27 Oct 2026
- DV Chain OTC platform, liquidity and white-label products DV Chain · Accessed 27 Oct 2026
- DV Chain terms: principal dealing, eligibility, limits and disputes DV Chain · Accessed 27 Oct 2026
- DV Chain contact page and regional office descriptions DV Chain · Accessed 27 Oct 2026
- DV Chain company history and service description DV Chain · Accessed 27 Oct 2026
- DV Chain LLC submission to the SEC, 22 December 2023 DV Chain / SEC filing archive · Accessed 27 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.