Markets, wallets and position controls
Sections ↑Deepcoin operates a centralised exchange with spot trading and both USDT-settled and inverse perpetual contracts. Its position system permits merged exposure or separately managed entries. Those choices affect how later orders attach to positions and how a trader closes a particular entry; they do not remove margin or liquidation exposure.[6]
Product and balance structure
| Area | Documented operation | Practical consequence |
|---|---|---|
| Spot | Trades exchange supported assets; the published fee guide charges commission in the asset received. | A purchase can leave slightly less of the purchased asset than the gross executed quantity.Source 13 |
| Merged perpetual positions | Orders in the same instrument and direction combine. The guide describes one long and one short position per instrument. | Later fills change the combined position rather than creating independently managed entries.Source 6 |
| Split perpetual positions | Multiple entries can remain separate, including entries in the same direction; the guide covers web and app. | Closing a selected split position requires the appropriate position identifier in the API.Source 6Source 7 |
| Account balances | The aggregate balance endpoint distinguishes funding, spot, USDT swaps, inverse swaps, bonuses, copy trading and other account categories. | An aggregate display is not evidence that every balance serves as collateral for every product. Currency and account category remain relevant.Source 10 |
Order settings and instrument limits
| Control | Published specification | Boundary |
|---|---|---|
| Order behaviour | The API lists market, limit, post-only and immediate-or-cancel orders. Spot market quantity can use base or quote units. | Specify units explicitly. The documented reduceOnly default is false; an order intended solely to reduce exposure needs the appropriate setting.Source 7 |
| Size and price filters | Instrument data exposes minimum size, quantity step, price tick and separate maximum limit/market sizes. Contract value, settlement type and trading state are also returned. | Documentation examples are not a live specification sheet. Query the actual instrument before using its size, leverage or availability settings.Source 8 |
| Margin tiers | The tier endpoint supplies leverage, maximum contract value and maintenance-margin requirements by instrument. | A headline leverage number cannot describe all position sizes. Increasing exposure may put a position into a different published tier.Source 9 |
| Funding cycle | The funding endpoint supplies each instrument’s settlement interval and next settlement time. | Funding timing is product-specific. Do not impose one universal interval on all perpetual contracts.Source 12 |
Instrument removal can also terminate exposure. The notice published on 21 June 2026 said five specified perpetual markets would close the following day and remaining positions would be automatically closed at the delisting price. This is a dated example of the procedure, not a claim that those contracts remain available.[34]
Trading fees, PRO tiers and other costs
Sections ↑The public spot guide quotes 0.1% maker and taker fees and a 20 USDT-equivalent minimum order, with the trading screen controlling the actual order requirement. Its fee is charged on executed trades. Network withdrawals, perpetual funding and conditional copy charges belong to separate cost categories.[13]
A USDT perpetual calculation guide updated in April 2025 still labels its 0.04% maker and 0.06% taker table as a 2023 schedule. Those are dated reference rates, not verified current retail prices. The guide also describes reserving an opening taker fee and releasing any excess after execution.[14]
Published PRO contract-volume fee schedule
| 30-day contract volume, USDT | Maker fee | Taker fee |
|---|---|---|
| Below 1 million | 0.019% | 0.042%Source 15 |
| At least 1 million | 0.017% | 0.038%Source 15 |
| At least 5 million | 0.016% | 0.036%Source 15 |
| At least 10 million | 0.013% | 0.034%Source 15 |
| At least 100 million | 0.011% | 0.027%Source 15 |
| At least 200 million | 0.009% | 0.025%Source 15 |
| At least 300 million | 0.006% | 0.020%Source 15 |
These are PRO application rates. The page requires verification and approval; its FAQ refers to enterprise KYC. It describes daily volume assessment and next-day fee updates at 01:00 UTC+8. Approval is not assumed for every retail account. At the first tier, a hypothetical 1,000 USDT fill costs 0.19 USDT as maker or 0.42 USDT as taker; opening and closing at that same taker notional totals 0.84 USDT before funding and other costs.[15]
The authenticated fee endpoint returns the account’s product and instrument rate. Its sample response is illustrative, so the current account screen or actual authenticated response is needed to reconcile retail, negotiated and PRO pricing.[16]
Deposits, withdrawals and promotional balances
Sections ↑Moving assets and establishing available funds
| Route | Documented handling | Limit or qualification |
|---|---|---|
| Crypto deposit | The web guide requires a matching supported currency, network and address, followed by network confirmations; deposits initially reach the wallet account. | This guide dates from 2021. Use the current generated address and displayed network requirements, including any required memo, instead of relying on saved instructions.Source 17 |
| Internal transfer | The API requires the authenticated user’s own identifier, adequate funds and distinct source/destination account types. | Verification restrictions can block a transfer. Moving a balance between internal accounts is separate from sending an on-chain withdrawal.Source 11 |
| External withdrawal | Configuration data exposes enabled status, withdrawable amount, quotas, network limits, precision and address requirements. | Total assets are not the withdrawable amount. Inspect the chain-specific configuration, including any memo, and the remaining quota before requesting a transfer.Source 20 |
| USDT network charge | The announcement effective 18 March 2026 set Arbitrum, BSC, Solana and Tron at 1.5 USDT, and Ethereum at 2 USDT. | These are dated published charges and are adjustable. The withdrawal screen is needed to establish the current charge and net receipt.Source 19 |
The withdrawal FAQ describes a one-minute cooling-off period in which an application still under review can be cancelled; a broadcast transfer cannot simply be reversed. Completed P2P purchases carry a 24-hour observation hold. Fiat payment to the P2P seller and the subsequent availability of the acquired crypto are separate events.[18]
What a promotional balance can actually do
| Balance type | Usable value | Withdrawal or expiry consequence |
|---|---|---|
| Basic trial funds | Non-withdrawable principal; eligible profit is governed by the trial’s conditions. | Transferring out can clear the trial account. A displayed trial balance is not equivalent to cash available for withdrawal.Source 30 |
| Enhanced trial funds | Can combine with real contract funds. Deductible versions offset specified fees, funding or closing losses; non-deductible versions provide margin only. | Withdrawal, transfer or expiry can reclaim the credit. Expiry can cancel orders or close positions under the applicable rules.Source 30 |
| Gift bonus | Described as real assets usable for trading, transfer and withdrawal. | This treatment is distinct from trial principal; verify that the awarded item is actually a gift bonus.Source 30 |
| Deduction bonus and coupons | Fee-offset credit or a voucher with its own activation and use conditions. | Claim method, expiry and turnover conditions differ. The specific coupon rules control; an advertised face value is not a universal cash entitlement.Source 30 |
Asset custody and security controls
Sections ↑The exchange describes a Cobo custody relationship and links to reserve information. Those are company disclosures about its custody arrangements. The materials inspected did not establish a complete, independently audited balance sheet, legal segregation for every customer balance, or an insurance contract specifying insured events and a per-client payout limit. Reserve evidence alone cannot establish those protections.[28]
Security actions and their effects
| Situation | Documented control | Consequence |
|---|---|---|
| Security-detail change | The withdrawal FAQ lists changes to the fund password, authenticator, phone or email. | A 24-hour withdrawal restriction follows the listed changes. Identity verification does not make the security hold disappear.Source 18 |
| Risk review or unavailable balance | The same FAQ distinguishes risk rejection, verification limits, maintenance queues and funds committed to orders, positions or financial products. | A displayed balance does not establish immediate payout. Large exception requests remain subject to review; no fixed approval time was verified.Source 18 |
| Possible phishing | The official advisory identifies the genuine website and its support email, and says support does not request passwords or recovery phrases. | Use a verified support route rather than an unsolicited message. The advisory’s April 2026 update retains a December 2024 body date.Source 25 |
Residence, identity checks and account admission
Sections ↑The terms prohibit residents of China, Hong Kong SAR, the United States and Canada from holding positions or entering contracts. Misstating location can lead to closure and liquidation. A Canadian governing-law clause does not create Canadian customer eligibility. Product access must also satisfy applicable local law and the account’s verification requirements.[1]
The published identity guide separates basic personal information from document verification, facial/liveness and AML checks, then enhanced address, occupation and source-of-funds evidence. Its numerical deposit and withdrawal tiers date from December 2023. Current account limits were not independently established, so those old BTC amounts are not presented as an entitlement today. The stages describe the evidence requested, rather than guaranteeing admission or a review deadline.[24]
Interruptions, recovery and transaction records
Sections ↑Operational problems and the available response
| Problem | Documented behaviour | Useful record or unresolved point |
|---|---|---|
| Scheduled interruption | The 6 May 2026 maintenance notice covered USDT/inverse perpetual trading, associated transfers and asset viewing during its stated window. | The notice is historical, not a current outage report. No emergency telephone-dealing authority or guaranteed alternative cancellation route was established.Source 27 |
| Order state unclear | Order lookup searches historical and pending orders. Very recent fills may appear in REST after the private WebSocket update. | Reconcile order identifiers and account state before submitting a replacement. Reused client identifiers can return the most recent matching order.Source 7 |
| Support case | The official form accepts email, subject, description and attachments. | Include the relevant order or transaction identifier and dated evidence. The form does not publish a guaranteed response or resolution time.Source 26 |
| Inactivity versus closure | The API access guide removes unbound trading/withdrawal keys after 30 days of inactivity. | This is a key-lifecycle rule. It does not establish an account inactivity fee, automatic account-deactivation period or post-closure records-retention promise.Source 22 |
Records available through the API
| Record | Documented content | Coverage boundary |
|---|---|---|
| Historical orders | Spot and swap filled/cancelled orders, paginated with a maximum of 100 records per page. | A single page is not a complete account history; paginate and retain order identifiers.Source 31 |
| Account bills | Product and currency filters, balance changes, fees, transfers and other bill categories, with identifiers and pagination. | Orders alone omit cash-flow events. Reconcile bills and asset movements as well; API data is not a personalised tax calculation.Source 32 |
Official assistance routes
Scope Address explicitly listed in the official phishing advisory; verify the source before using an unfamiliar support domain.
Scope Structured case submission with attachments.
Scope Customer-service icon described in the withdrawal FAQ.
Hours Advertised 24/7 availability; no resolution SLA established.
Entity claims and regulatory scope
Sections ↑On 5 July 2026, the Seychelles FSA warned about Deepcoin and identified DC Group Ltd., formerly DEEPCOIN Global Limited. It said that company had never been authorised under the Virtual Asset Service Providers Act 2024 and had submitted no application. The warning concerns that entity and jurisdiction; it does not establish the legal position of every group service worldwide. No later withdrawal of this warning was established in this review.[2]
Current platform terms instead name DEEPCOIN TECHNOLOGY LIMITED as website owner and describe ZAPTE PAY LTD. as an affiliate. The inspected documents do not reconcile those names with the Seychelles warning. A different company name in the terms cannot be treated as proof of a completed operator migration or a replacement licence.[1]
Operating status and approximate scale
Sections ↑The company timeline places platform launch activity in 2019–2020 and describes later international expansion. It should not be read as a consolidated list of exchange permissions: group service companies and ancillary registrations have different scopes. The active product documentation and observed market page support describing the exchange as operating at the inspection date.[3][5]
Deepcoin’s 2024 review, updated on 9 June 2025, reported more than ten million registered users across thirty countries and cumulative trading volume above US$1 trillion. These are dated company claims. They do not identify how many users were funded or trading on 20 October 2026, and cumulative turnover is not comparable to a one-day spot-volume measure.[4]
CoinGecko’s page inspected on 20 October displayed approximately 10,800 BTC equivalent in reported 24-hour spot volume, with 155 coins and 155 pairs. This is a changing third-party snapshot, not audited revenue or a measure of derivatives activity. It supports approximate scale selection while keeping the source’s volume measure separate from company-reported registrations.[5]
- Operator
- DEEPCOIN TECHNOLOGY LIMITED in current terms; wider entity mapping unresolved
- Exchange model
- Centralised
- Service scope
- Spot, USDT and inverse perpetuals, copy trading and approved PRO access.
- Client types
- Retail clients; Institutional clients
- Pricing publication
- Public and quoted pricing
- Pricing scope
- Public spot/PRO references; retail perpetual example is expressly dated, and actual account tiers require confirmation.
- Funding scope
- Crypto networks and internal transfers; eligible P2P acquisition carries a withdrawal hold.
- Custody and asset handling
- Hosted exchange balances; complete insurance and legal-segregation scope not established.
- Client eligibility
- Residence exclusions, identity checks and product-specific admission apply.
- Support
- Official email, request form and advertised 24/7 account chat; no guaranteed resolution time.
- Authorisation and registration scope
- Seychelles FSA warning names a different entity from current terms; the relationship remains unresolved.
Exchange metadata checked 20 Oct 2026Source 1Source 2Source 6Source 15Source 28Source 18Source 25
Covered contracting entities
DEEPCOIN TECHNOLOGY LIMITED
- Jurisdiction
- Incorporation jurisdiction not established from the inspected terms
- Covered services
- Named website owner in current platform terms.
- Client and location scope
- Residence and verification conditions apply.
DC Group Ltd. (formerly DEEPCOIN Global Limited)
- Jurisdiction
- Seychelles
- Covered services
- Entity identified in the FSA warning; relationship to the terms owner unresolved.
- Client and location scope
- The FSA warning records no VASP authorisation or application.
Copying, automation and research limits
Sections ↑Copy-trading controls and residual responsibility
| Issue | Published treatment | Limit of the evidence |
|---|---|---|
| Copy sizing and failure | Insufficient funds, a reached following-margin cap or a leader’s changed permissions can prevent new copied positions. | The cap controls new copying; it is not a guarantee that every leader execution will be reproduced.Source 29 |
| Fees and profit sharing | Normal contract trading charges apply. The FAQ describes eight-hour profit-share settlement, postponed while relevant copied positions remain open. | A settlement schedule is different from an execution fee and does not promise immediate profit withdrawal.Source 29 |
| Stopping a relationship | The inspected FAQ does not conclusively state the effect of disconnecting on every existing copied position. | Do not assume that cancelling the link closes exposure. Check the resulting position state and the actual termination confirmation.Source 29 |
API access and automation authority
| Facility | Documented reach | Control boundary |
|---|---|---|
| Credentials | Private calls use an API key, secret and passphrase. The guide allows up to twenty IP addresses; a forgotten passphrase requires replacement credentials. | Key permissions and IP restrictions determine actual reach. Revoking a key is not the same action as closing positions it previously opened.Source 22 |
| External client software | The API terms explain that providing client credentials permits instructions and account-data access on the user’s behalf. | Third-party execution remains attributable to the account; connecting software is a grant of operating authority within the key’s permissions.Source 23 |
| Withdrawal endpoint | The documented withdrawal request requires a whitelist address identifier and the relevant asset, chain and amount information. | A trading integration with withdrawal permission can affect custody as well as positions. The endpoint’s existence does not show that every key is withdrawal-enabled.Source 21 |
| Rate limits | The schedule gives different quotas by endpoint: the margin-tier query is 1 per second/60 per minute, while fee lookup is 10 per second/300 per minute. | Those examples cannot be copied onto every trading endpoint. Client throttling must follow the limit for the operation actually used.Source 35 |
The help-centre index lists DeepAI Strategy and other trading tools, but the substantive AI operating guide was not retrieved. Its listing does not establish whether suggestions require approval, what authority is delegated or how stopping a strategy affects open orders. Those controls remain unverified and are not inferred from an AI label.[33]
Research access also limits currentness: direct retrieval of the exchange and support pages encountered HTTP 403/502 responses. Substantive indexed primary text was inspected, while the FSA and market-volume pages opened directly. Dated fee references are identified above; current account-specific prices, eligibility decisions and withdrawal limits were not tested. Chart-layout synchronisation, native tax-export retention and a fixed account inactivity tariff were not established.
Sources & further reading
- Platform terms and conditions Deepcoin · Accessed 20 Oct 2026
- Warning: unauthorised activity under the Virtual Asset Service Providers Act Seychelles Financial Services Authority · 5 Jul 2026 · Accessed 20 Oct 2026
- Deepcoin company timeline Deepcoin · Accessed 20 Oct 2026
- 2024 year in review Deepcoin · 9 Jun 2025 · Accessed 20 Oct 2026
- Deepcoin spot markets and reported trading volume CoinGecko · Accessed 20 Oct 2026
- Merge and split position modes for perpetual contracts Deepcoin · 12 Aug 2025 · Accessed 20 Oct 2026
- Place order and retrieve order information Deepcoin · Accessed 20 Oct 2026
- Instrument information Deepcoin · Accessed 20 Oct 2026
- Perpetual margin tiers Deepcoin · Accessed 20 Oct 2026
- Unified account balance query Deepcoin · Accessed 20 Oct 2026
- Internal account transfers Deepcoin · Accessed 20 Oct 2026
- Funding settlement interval Deepcoin · Accessed 20 Oct 2026
- Spot trading fees and minimum order Deepcoin · Accessed 20 Oct 2026
- USDT perpetual fee calculation Deepcoin · 20 Apr 2025 · Accessed 20 Oct 2026
- Deepcoin PRO fee schedule Deepcoin · Accessed 20 Oct 2026
- Account-specific trading fee query Deepcoin · Accessed 20 Oct 2026
- Web crypto deposit guide Deepcoin · 10 Jun 2021 · Accessed 20 Oct 2026
- Withdrawal questions and security restrictions Deepcoin · Accessed 20 Oct 2026
- USDT withdrawal fee adjustment across networks Deepcoin · 18 Mar 2026 · Accessed 20 Oct 2026
- Withdrawal configuration and quotas Deepcoin · Accessed 20 Oct 2026
- API withdrawal request Deepcoin · Accessed 20 Oct 2026
- API authentication and key controls Deepcoin · Accessed 20 Oct 2026
- API terms and third-party authority Deepcoin · Accessed 20 Oct 2026
- Identity verification rules Deepcoin · 8 Dec 2023 · Accessed 20 Oct 2026
- Advisory about fraudulent websites and support contacts Deepcoin · 17 Apr 2026 · Accessed 20 Oct 2026
- Submit a support request Deepcoin · Accessed 20 Oct 2026
- Perpetual trading system maintenance on 6 May 2026 Deepcoin · 4 May 2026 · Accessed 20 Oct 2026
- Exchange homepage and custody disclosures Deepcoin · Accessed 20 Oct 2026
- Copy-trading frequently asked questions Deepcoin · 26 Nov 2024 · Accessed 20 Oct 2026
- Rewards Hub: trial funds, bonuses and coupons Deepcoin · Accessed 20 Oct 2026
- Historical orders API Deepcoin · Accessed 20 Oct 2026
- Account bills API Deepcoin · Accessed 20 Oct 2026
- Strategy and AI help-centre index Deepcoin · Accessed 20 Oct 2026
- June 2026 perpetual-contract delisting notice Deepcoin · 21 Jun 2026 · Accessed 20 Oct 2026
- API endpoint rate limits Deepcoin · Accessed 20 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.
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