Deblock exchange profile

Deblock connects a euro e-money account to a self-custodial crypto wallet. Crypto purchases and sales use its execution infrastructure, while customers retain control of wallet keys. This combination allows payments and exchange activity in one interface, but a restriction on the regulated account can still prevent a requested conversion to euros.[37]

The current operational guide describes buy-limit orders, while the still-linked version 1.5 execution policy excludes limit and stop orders. The policy also describes principal execution with pricing providers and fill-or-kill market orders. This is an unresolved documentation mismatch: the newer help guide establishes the advertised interface feature, not a rewritten legal execution policy.[5]

The purchase-limit guide quotes a EUR 20 minimum for buying or selling and no general maximum, subject to additional information requests. That should not be applied automatically to every recurring, reward or round-up mechanism, each of which has its own instructions.[13]

Wallet support spans Bitcoin, Ethereum, Solana, BNB Smart Chain, XRP, Hyperliquid, Cardano, Base, Arbitrum, Polygon and Spark in the September network guide. Token/network support should be checked at the action level: holding or receiving a token does not necessarily mean Deblock can sell it for euros.[14]

USDT illustrates the distinction. Deblock’s restriction notice removes USDT purchases, redemptions and swaps from 27 January 2025 while retaining sending and receiving. An incoming supported USDT balance can therefore be visible in the wallet without an available euro off-ramp.[23]

Version 6.3 applies from 5 July 2026. EUR 120 annually equals EUR 10 a month only as an annual-payment equivalent. Native’s subscription waiver does not make acquiring its NFT free.[3]

The separate version 6.4.3 is explicitly effective 11 November 2026. It introduces, among other changes, different billing-cycle allowances and USD-transfer charges. Those announced provisions are not treated as the tariff effective on 20 October.[4]

Using the published transaction rates, an illustrative EUR 1,000 buy has a EUR 19.90 Standard fee or EUR 4.90 Premium fee. At the same EUR 1,000 sale value, a buy-and-sell pair produces EUR 39.80 versus EUR 9.80 in platform charges. This holds the two trade values fixed and excludes subscription, gas and price effects.[11]

The fee-only saving is 1.5 percentage points per transaction. On a monthly Premium subscription, EUR 14.99 divided by 0.015 gives about EUR 999.33 of eligible monthly turnover to offset the subscription, before other benefits or costs. This is arithmetic on the stated tariff, not a prediction of trading results.[3][11]

Price differences can arise from market movement, blockchain costs and Deblock’s commission. Its execution policy distinguishes the portfolio’s midpoint from the bid or ask used for a transaction; an indicative preview is not fixed until the matching provider trade is confirmed. A 0% Native platform charge consequently does not establish a zero-cost conversion.[22][5]

Crypto Earn takes 50% of stablecoin-vault rewards on Standard, 10% on Premium/Native; non-stablecoin vaults charge 10% across plans. Curator performance fees can additionally reach 50% of yield.[6]

The inspected inbound-transfer guide specifies EUR sent over SEPA to the account IBAN. It does not establish general foreign-currency receipt merely because a price can be displayed in USD. Published business or future USD-account material should not be treated as confirmation that every current retail account can receive dollars.[20]

The debit-card funding guide requires an EEA-issued debit card in the account holder’s name, EUR funding and a EUR 50 minimum. It excludes credit cards. Its older blanket 0.5% fee wording is superseded for the free allowance by the July 2026 tariff; check the charge shown before authorising a top-up.[21]

Crypto transfers require the correct supported chain and destination. The wrong-chain recovery guide explains that funds may remain on the chain actually used; recovery depends on controlling the destination and having compatible wallet access. Deblock cannot reverse a confirmed transaction or force another platform to recover it.[17]

Auto Sweep is opt-in. Its terms distinguish the rate displayed by Deblock from the actual vault yield and permit prospective rate changes. Exporting the dedicated Auto Sweep wallet’s key terminates the feature, offramps its shares and forfeits uncredited yield described in those terms. This is not the same procedure as exporting an ordinary wallet.[6]

The wallet contract stores encrypted private keys in the app, with encrypted backup on Techblock systems; the encryption key uses the customer’s cloud or an identity-verified recovery provider.[2]

For exported native wallets, the September contract warns after the first external transaction and offboards after the second. Its imported-wallet appendix permits external use; wallet origin changes the rule.[2]

The insurance offered with plans is XCover purchase/price protection, with travel and rental-car benefits on Premium/Native. Standard eligibility includes conditions involving the yield feature and monthly card use; residence also matters. These benefits are not identified as insurance against crypto market losses, exchange insolvency or loss of private keys.[24]

Coverage limits, exclusions and claims depend on the policy in the customer’s XCover account. XCover handles claims and Deblock says it cannot see their progress. No universal monetary crypto-protection limit is established by those insurance pages.[25]

Personal accounts require an adult acting for themselves who is not a US person; professional use is excluded. Identity verification requires identification and a photograph. Check residence eligibility when applying.[1][19]

Deblock Business was still presented as a Q4 2026 launch waitlist when inspected. Its advertised business accounts, treasury yield and payment tools are not counted as currently available retail-account features in this profile. Joining a waitlist does not establish onboarding acceptance.[9]

An account restriction can require renewed identity evidence, a selfie, address confirmation or source-of-funds documentation. The support guide directs customers to their in-app or email request and to respond through official support. Self-custody does not override account-level compliance checks on regulated conversion and payment services.[33]

The outage guide recommends waiting until an incident is resolved before retrying, then contacting support if the problem remains. A status page does not confirm whether an individual order has executed. Preserve its identifier and history before repeating a payment or conversion.[31]

Version 13 allows ten working days for complaint acknowledgment and two months for response; payment complaints use 15 working days from receipt, exceptionally 35. Escalation is to ASF for e-money and AMF for crypto; older AFEPAME guidance differs.[1]

The dormant-account notice uses twelve months without qualifying transactions or customer contact; logging into the app counts as contact. It describes later transfer of unclaimed fiat funds to the Caisse des Dépôts under the applicable timetable. This is a dormant-account process, not evidence of a monthly crypto inactivity charge.[7]

After closure, incoming bank transfers are rejected to the sender. Remaining euro funds are refunded to an own-name bank account, with processing described as up to 15 days. Crypto exit uses wallet export; a card refund and a rejected bank transfer follow different routes. The sender’s bank traces a missing returned transfer.[32]

The AMF’s current entry records Deblock SAS under A2025-001, authorised on 23 May 2025 for exchange of crypto against funds, crypto against crypto, and execution of orders for clients. The listed services should not be expanded into a crypto-custody authorisation or a permission covering every yield service.[8]

Personal terms cite e-money provider Deblock SAS and ACPR CIB 17748; that number is contract-attributed, without separate ACPR-register verification here.[1]

Techblock provides wallet technology and staking. Its September terms identify staking as unregulated and outside compensation schemes; the French exchange authorisation does not protect staking losses.[2]

Current personal terms identify Lille-based Deblock SAS as 948 264 163; the vault document gives a different number. This unresolved discrepancy is excluded from company metadata.[1][6]

Techblock Ltd is the English company 14400234. Comparable current active-trader counts and independently measured spot volume were not established.[2]

Deblock cancelled its proposed BLOCK token launch indefinitely on 11 March 2026. Its notice says the points-reward replacement was being developed; it does not establish a redeemable token balance. Native NFT plan eligibility is a separate programme and should not be confused with the cancelled token.[28]

Operator

Deblock SAS; Techblock Ltd for wallet technology

Exchange model

Hybrid

Service scope

Quoted crypto purchases, sales and swaps; self-custodial wallet and optional yield.

Client types

Retail clients

Pricing publication

Public and quoted pricing

Pricing scope

Public subscription and transaction tariff; personalised OTC request.

Funding scope

EUR account funding and supported blockchain transfers.

Custody and asset handling

Customer-controlled crypto keys; distinct safeguarded e-money and optional on-chain yield.

Client eligibility

Verified personal account; service and country restrictions apply.

Support

In-app chat; [email protected] for access/onboarding problems, [email protected] otherwise.

Authorisation and registration scope

Deblock SAS holds AMF CASP A2025-001 for exchange and order execution; this does not authorise every Techblock product.

Exchange metadata checked 20 Oct 2026Source 8Source 1Source 2Source 3

The web application is described as beta: balances, transactions, top-ups, bank transfers and crypto trading are available, while the guide reserves card management, vaults and crypto transfers for mobile. A web login should not be assumed to provide every recovery or wallet-transfer control.[18]

Staking automates reward claims and post-unbonding release. After initial delegation consent, transactions sign on the user’s device when the staking screen next opens, without another authentication prompt. Protocol lockups and slashing apply; this authority does not extend to discretionary trading.[2]

Recurring buy instructions have their own manage/remove controls. Removing an upcoming instruction prevents future scheduled purchases; it does not undo completed transactions. A public retail API permission matrix or autonomous AI trading product was not established by the inspected service guides.[10][18]

Display Currency switches crypto and commodity price presentation between EUR and USD without changing holdings, account currency or trade execution. Use the actual funding balance and transaction confirmation when reconciling a purchase.[29]

The bonus tile and referral screen establish the version offered to a particular account. A pending reward, loyalty points, subscription benefit and credited cryptocurrency are not interchangeable withdrawable cash. No universal fixed welcome amount is asserted.[26]