Services, markets and order controls
Sections ↑The legacy CryptoMarket pages and the current Notbank site belong to the same group service. Notbank reports more than 700,000 customers and over US$4.5 billion processed, without a dated activity window. Those are company reach claims, not a current daily exchange-volume ranking or a count of active traders.[1]
Trading routes
| Route | Mechanism | Important distinction |
|---|---|---|
| Simple | Simple executes market/taker orders against available liquidity; the preview is an estimate and the final amount is set at execution. | The API treats execution as asynchronous: retrieve the resulting operation status rather than treating creation as a completed trade.Source 15Source 3 |
| Exchange Pro | Submit orders to the exchange with instrument-specific conditions. | The order API returns acceptance or rejection and an order identifier; accepted does not mean fully filled.Source 12 |
| Institutional operations | Custody, payment, conversion and settlement services with configured access levels. | An institutional arrangement adds governance controls; its terms are not automatically the retail fee schedule.Source 28 |
Order instructions
| Control | Published behaviour |
|---|---|
| Market and limit | The API documents both, plus stop-market, stop-limit and trailing variants. Instrument availability remains relevant.Source 12 |
| GTC, IOC and FOK | GTC persists until cancellation; IOC cancels the unfilled remainder; FOK requires immediate complete execution.Source 12 |
| Dated orders | The terms describe Day and GTD, but the API marks GTD as future provision. Do not assume identical availability across interfaces.Source 3Source 12 |
| Cancellation | CancelOrder targets an open order; CancelAllOrders has account scope. An already executed portion is not reversed by cancelling the remainder.Source 12 |
| Market minimums | GetInstrument supplies minimum quantity, minimum price and session status, including paused or post-only states.Source 13 |
| Stop-order funding | The terms say stop-market and stop-limit instructions do not reserve funds before activation. A later trigger therefore does not ring-fence the displayed balance.Source 3 |
A displayed asset and a tradable pair are different records. The asset API can mark a product disabled, preventing deposits and withdrawals. Pair data can also include inactive instruments, so counting every returned symbol would overstate the markets currently available to trade.[14][13]
Trading fees, borrowing and transfer costs
Sections ↑Visible prices and unresolved tariffs
| Item | Published basis | Scope |
|---|---|---|
| Simple | 1.5% | The still-visible CryptoMarket tariff; confirm the final charge in the current Notbank transaction.Source 6 |
| Exchange Pro | Maker/taker tiers based on 30-day volume | Rate cells did not populate in the retrieved public tariff, so a current lowest or entry tier is not quoted.Source 6 |
| Legacy margin section | 0.5% of position value at closing, plus periodic interest | The borrowing rate, leverage and active-market cells were unavailable. A visible legacy tariff is not proof that margin is currently enabled.Source 6 |
| Account-specific fee | GetAccountFees and GetOrderFee | The API estimates fees by account, instrument, quantity, price, side and maker/taker treatment.Source 11 |
| Deposit and withdrawal costs | Separate estimates | Asset and account-provider inputs affect the charge; bank and network costs cannot be inferred from the trading rate.Source 11 |
For a hypothetical USDT 1,000 commission basis, a 1.5% Simple fee is USDT 15, before spread or transfer costs. This illustrates the published rate, not a live quote or a promise about the amount received.[6]
The API describes trading fees as normally deducted from the asset received: the base asset on a buy and the quote asset on a sell. Comparing only a percentage can therefore miss the reduction in delivered crypto; reconcile the fee currency and net quantity as well.[11]
Funding, withdrawals and supported networks
Sections ↑Regional rails
| Region | Status shown in current documentation | Qualification |
|---|---|---|
| Argentina, Bolivia, Brazil, Chile, Colombia and Peru | Local-currency ramps marked available | Availability is route-specific and subject to verification.Source 8 |
| Mexico, US rails, European SEPA and global SWIFT | Still labelled forthcoming, Q3 2026 | The stated target period has passed; the page does not establish that launch occurred.Source 8 |
| Bank transfers | Guide indicates 1–3 business days | ARS, BRL, CLP, Colombian currency and PEN are listed; this is a published estimate, not a guaranteed payout clock.Source 10 |
| Chilean cards and cash | Cards described as instant; cash as 1–3 business days | Guide marks both directions, but an offered account route should be confirmed before treating this as card cash-out availability.Source 10 |
Transfer controls
| Control | What is documented |
|---|---|
| Deposit address | Select a supported network and obtain the corresponding deposit wallet; do not reuse an address purely because the ticker matches.Source 17 |
| Network coverage | USDC examples include Ethereum, Solana, Base and Stellar; USDT examples include Ethereum, Tron, Solana and TON. The ramp list also includes native BTC and other coins.Source 9 |
| Crypto withdrawal | The wallet API requires a verified whitelisted address. Adding an address generates a verification code.Source 16 |
| Argentine bank withdrawal | The documented ARS bank-transfer workflow obtains the recipient account owners, submits the withdrawal and then confirms it.Source 16 |
| Pending transaction | Use transaction status and the relevant bank or blockchain component status; submission alone does not prove settlement.Source 21Source 30 |
Custody, security and withdrawal authority
Sections ↑The institutional custody page describes role-based permissions, approval flows, multi-signature controls and audit reporting. It does not identify a universal customer insurance limit, beneficiary entitlement or claims route. Those advertised controls cannot be converted into a quantified compensation promise.[28]
CryptoMarket’s company page describes offline reserves and multiple signatures, with key material divided across separate stores. This is a description of the provider’s custody architecture, not evidence that retail users individually hold the withdrawal keys or can exit independently of the platform.[5]
Access and withdrawal security
| Control | Current documentation |
|---|---|
| API login | Authentication uses an API key, user identifier, nonce and HMAC signature to obtain a session token. Keep the secret separate from the public identifier.Source 19 |
| Crypto withdrawal confirmation | Default settings require two-step authentication. An optional one-step setting can waive it for withdrawals not exceeding US$1,000; it is disabled by default.Source 16 |
| Registered devices | GetUserDevices lists registered devices. The documentation inspected does not establish that deleting an app revokes every session or API permission.Source 20 |
| Recovery | Linked support instructions were not fully readable, so no standard post-reset withdrawal hold or guaranteed recovery time is stated here.Source 33 |
Eligibility, verification and account closure
Sections ↑The April terms exclude US and Irish citizens or residents from registration and state that this terms set does not apply to the EEA, UK, Canada and several other jurisdictions. A translated website or planned payment rail does not establish eligibility.[3]
Verification progression
| Stage | Evidence requested or control |
|---|---|
| Initial and basic | The published compliance process distinguishes observation-only access from verified funding and trading. Basic checks include identity, selfie, address, phone and bank information.Source 27 |
| Advanced | The tutorial accepts specified evidence of address, such as utility or qualifying residence documents. The document list does not establish a universal monetary limit.Source 24 |
| Advanced Plus | Separate source-of-funds declarations and supporting uploads are documented. Approval is distinct from merely creating an account.Source 25 |
| Institutional | Company, member and document declarations have separate submission and status checks. A legal entity’s onboarding is not the retail process copied unchanged.Source 26 |
| Data deletion | The public form requests the account email and describes deletion as irreversible. It is not a substitute for resolving balances, open orders and contractual records.Source 31 |
The terms allow compliance suspension. Report transaction-history errors within 30 days; the clause specifies no start event. Claim remaining balances after closure. No fixed inactivity charge was established.[3]
Support, incidents and transaction records
Sections ↑Assistance and records
| Route | Purpose | Boundary |
|---|---|---|
| Support form | Account assistance through support.notbank.com or [email protected], the email specified in the current terms. | No tested response time or verified telephone execution desk is claimed.Source 33Source 3 |
| Status page | Separate components cover the web platform, API, wallets, trading engine, nodes, banking providers and compliance vendors. | All were marked operational when inspected on 20 October; that snapshot does not certify every customer transaction.Source 30 |
| Account API | Transactions can be filtered by asset or type, with balances retrieved separately. | A balance snapshot and a complete transaction ledger answer different questions.Source 21 |
| CSV reports | Trade and transaction activity reports can be generated and downloaded; periodic reports are also documented. | Generation requires trading permission in this API, even though some balance endpoints permit read-only access.Source 22 |
| Report management | Reports have tickets, status and cancellation methods. | A scheduled report continues until cancelled; it is not an automatic tax return.Source 22 |
A generic successful API response can mean only that the request reached the system. After a timeout or interrupted connection, reconcile the specific operation before resubmitting: otherwise the user may duplicate a request that was accepted but whose result was not received.[18]
Regulatory entries and regional boundaries
Sections ↑The CNV register identifies CryptoMKT S.A., CUIT 30715538063, as PSAV 43, with fiat/crypto and crypto/crypto exchange, transfers and custody. This finding applies to the Argentine entity; it is not a global banking or securities permission.[7]
Notbank’s current footer still describes the Chilean CMF registration as in progress. It names local financial-intelligence authorities for other group companies. Such references should be read with their entity and activity scope, rather than as a single worldwide authorisation.[4]
Company, rebrand and regional entities
Sections ↑CryptoMarket’s company history dates its establishment in Chile to 2016. The newer site uses Notbank, while legacy tariffs and product pages retain CryptoMarket or CryptoMKT. They are treated as one profile, with current conditions checked at the document and service level.[5]
Group structure
| Entity or brand | Published role |
|---|---|
| Dysopsis Limited, Ireland | Notbank platform operator; Irish company number 686847 appears in the terms.Source 3 |
| CryptoMKT S.A., Argentina | Regional group provider appearing in the CNV register.Source 7 |
| CryptoMKT SpA and Dysopsis Limited Agencia en Chile | Local Chilean group and custody arrangements; CMF application remains described as pending.Source 4 |
| CryptoMKT Serviços Digitais LTDA; CryptoMKT Colombia S.A.S.; CryptoMKT Perú S.A.C. | Brazilian, Colombian and Peruvian group companies named in the current disclosure.Source 4 |
The changelog records Peruvian bank deposits, withdrawals and QR functionality on 29 January 2026, and lower Colombian bank charges on 22 January. These specific dated changes are more informative than assuming every regional payment route shares one launch date or tariff.[34]
- Operator
- Dysopsis Limited
- Exchange model
- Centralised
- Service scope
- Simple conversions, Exchange Pro and connected payment and custody services.
- Client types
- Retail clients; Institutional clients
- Pricing publication
- Public and quoted pricing
- Other names
- CryptoMarket; CryptoMKT; Notbank; NotBank
- Covered jurisdictions
- Ireland; Argentina; Brazil; Chile; Colombia; Peru; Bolivia
- Pricing scope
- Simple rate published; current Pro tiers and route charges need account-specific confirmation.
- Funding scope
- Local fiat rails and supported digital-asset networks.
- Custody and asset handling
- Custodial platform with separate institutional access controls and optional Yield.
- Client eligibility
- Verified eligible users; regional terms and route availability differ.
- Support
- Support form, documentation and public service-status page.
- Authorisation and registration scope
- Argentina CryptoMKT S.A. PSAV43 verified; Chile CMF application described as pending.
Exchange metadata checked 20 Oct 2026Source 1Source 3Source 8
Covered contracting entities
Dysopsis Limited
- Jurisdiction
- Ireland
- Covered services
- Notbank platform operator.
- Client and location scope
- Eligible regional clients.
CryptoMKT S.A.
- Jurisdiction
- Argentina
- Covered services
- Argentine group provider.
- Client and location scope
- Eligible verified clients.
Dysopsis Limited Agencia en Chile
- Jurisdiction
- Chile
- Covered services
- Chile custody entity; application pending.
- Client and location scope
- Applicable Chilean service.
Yield, referrals, APIs and continuing instructions
Sections ↑The Yield page advertises daily rewards on USDT, USDC, BTC, ETH, XRP, SOL and ADA after activation. It describes liquid access and balance monitoring, but provides no current numerical rate. Plain exchange balances and balances explicitly allocated to Yield should be distinguished.[29]
Yield requires 24 consecutive hours and uses the average daily balance at a variable rate; credits compound. Product maintenance and withdrawal fees are stated as zero, excluding tax. Notbank may deploy funds without disclosing its strategy. Yield is not a bank deposit and carries no deposit guarantee. Credits arrive within 24 business hours after the qualifying day; external transfer charges remain separate. The terms specify no minimum balance.[3]
Referral conditions
| Feature | Published rule |
|---|---|
| Reward | 30% of eligible Simple trading commissions; credited weekly in USDT. Pro trading and deposit/withdrawal fees are excluded.Source 32 |
| Eligibility | Both parties must qualify under KYC; individual participants are adults. The referred customer must be new and use the invitation at registration.Source 32 |
| Threshold and duration | Each eligible transaction must produce at least 0.01 USDT in reward. Benefits remain conditional on programme compliance; closure or breaches can forfeit entitlements.Source 32 |
| Promotion restrictions | Referrers cannot make investment recommendations for the platform; paid or mass promotion needs prior permission.Source 32 |
Illustration: an eligible fee of 15 USDT produces a 4.5 USDT referral reward at 30%. The calculation uses the fee, not the customer’s traded principal, and exceeds the 0.01 USDT minimum.[32]
API and continuing control
| Function | Authority and persistence |
|---|---|
| Credential creation | Create credentials in the account’s API settings. Official SDKs are provided for Python, Java and Node; granting a key is a separate act from using the website.Source 23 |
| Permission reach | Trading, withdrawal and deposit permissions differ. A user can access multiple accounts, and an account can have multiple authorised users.Source 18 |
| Orders and logout | Explicit cancellation is separate from logout. A GTC instruction does not disappear merely because a browser disconnects.Source 19Source 12 |
| Read-only and devices | Read-only access covers specified account queries; GetUserDevices itself requires trading permission. Review endpoint permissions rather than assuming a key is harmless because it is used for reporting.Source 20 |
Sources & further reading
- Notbank services and reach Notbank · Accessed 20 Oct 2026
- Buying and selling crypto Notbank · Accessed 20 Oct 2026
- Terms, April 2026 Notbank · 23 Apr 2026 · Accessed 29 Oct 2026
- Notbank group information Notbank · Accessed 29 Oct 2026
- CryptoMarket company history CryptoMarket · Accessed 20 Oct 2026
- CryptoMarket service rates CryptoMarket · Accessed 29 Oct 2026
- CNV public PSAV register feed Comisión Nacional de Valores · Accessed 20 Oct 2026
- Countries and payment-rail status Notbank · Accessed 20 Oct 2026
- Supported ramp assets Notbank · Accessed 20 Oct 2026
- Payment methods Notbank · Accessed 20 Oct 2026
- API fee estimates Notbank · Accessed 20 Oct 2026
- Order API Notbank · Accessed 20 Oct 2026
- Instrument API Notbank · Accessed 20 Oct 2026
- Asset API Notbank · Accessed 20 Oct 2026
- Simple operation API Notbank · Accessed 20 Oct 2026
- Wallet API Notbank · Accessed 20 Oct 2026
- Crypto deposit tutorial Notbank · Accessed 20 Oct 2026
- Exchange API concepts Notbank · Accessed 20 Oct 2026
- API authentication Notbank · Accessed 20 Oct 2026
- User and device API Notbank · Accessed 20 Oct 2026
- Account records API Notbank · Accessed 20 Oct 2026
- Report API Notbank · Accessed 20 Oct 2026
- API onboarding and SDKs Notbank · Accessed 20 Oct 2026
- Advanced verification Notbank · Accessed 20 Oct 2026
- Advanced Plus verification Notbank · Accessed 20 Oct 2026
- Institutional verification Notbank · Accessed 20 Oct 2026
- CryptoMarket compliance process CryptoMarket · Accessed 20 Oct 2026
- Institutional custody Notbank · Accessed 20 Oct 2026
- Yield product Notbank · Accessed 20 Oct 2026
- Service status Notbank · Accessed 20 Oct 2026
- Account-data deletion Notbank · Accessed 20 Oct 2026
- Referral programme conditions CryptoMarket · Accessed 29 Oct 2026
- Help and support CryptoMarket / Notbank · Accessed 20 Oct 2026
- Service changelog Notbank · Accessed 20 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.
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