CoinTR: Turkish spot markets, OTC and account services

CoinTR provides a Türkiye-focused exchange account with spot markets, TRY conversion, quoted OTC trades and separate earning products. Its public website links web trading, mobile apps and API access. The service descriptions below distinguish assets available for trading from assets committed to an earning or quotation process.[2]

OTC has two clocks: the provider has five minutes to quote, then the customer has five minutes to accept. An unanswered or unaccepted quote expires. The customer cannot cancel an active request before expiry or rejection; the guide describes releasing reserved funds after the transaction completes or the request is cancelled. A pending OTC allocation therefore reduces funds available elsewhere in the account.[9]

Earning catalogues change independently of spot listings. A 15 September 2026 notice scheduled EIGEN On-chain Earn removal for 21 September at 11:00 UTC+3, with manual redemption beforehand and residual balances automatically returned to spot. The notice describes the intended account treatment; it is not a direct check of an individual redemption. EIGEN is consequently not presented here as a currently available earning product.[14]

VIP assessment uses rolling 30-day spot volume and updates daily at 12:00 UTC+3; the guide excludes futures volume and says VIP treatment does not combine with other discounts. At the standard tariff, a 10,000 TRY taker trade has a 20 TRY trading fee, versus 12 TRY at the maker percentage. Those calculations exclude spread, market movement and later withdrawals.[5]

Kur+ displays a conversion rate rather than the spot table’s maker/taker choice. Its quoted amount and execution result therefore need separate reconciliation; neither the product name nor a generic commission-free banner establishes conversion at the interbank exchange rate or USDT at a guaranteed one US dollar.[8]

The examined current fee guide does not establish a periodic inactivity charge. That absence is not a promise that every account action is free, and voluntary account closure has a separate verification policy described below.[5]

A separate August 2025 announcement describes personal-bank USD deposits that are converted automatically into USDT, and USDT withdrawals converted back into USD for the registered bank account. It advertises an all-in 0.85% charge in each direction and generally same-business-day bank processing. These are dated route terms; current bank availability and the transaction quote were not demonstrated through an account. The route does not establish a held USD cash wallet.[19]

That USD route can pause when USDT trades outside USD0.99–1.01. The notice describes deposit handling through confirmation or a refund request and withdrawal errors until conditions normalise. A stablecoin conversion route therefore has a price-dependent availability condition in addition to ordinary bank hours.[19]

These figures describe different control layers. A visible platform ceiling is insufficient evidence of the amount a particular customer may send. The unresolved issue is the applicable account category and exception approval, not currency conversion arithmetic. The public materials do not justify selecting the largest displayed allowance.[20][21]

CoinTR’s September 2026 guidance describes covered crypto withdrawals waiting at least 48 hours after purchase, conversion or deposit, and 72 hours for a first withdrawal. Travel Rule sender/recipient information is a separate requirement; a transaction-purpose explanation of at least 20 characters is also required. Additional risk review and blockchain confirmations can follow the account waiting period.[22]

The official rule applies its waiting periods to the transfers specified in Article 4, rather than establishing one universal timer for every possible institutional or fully identified route. Exceptions should therefore be matched to the transfer and customer category; the page’s general educational explanation does not itself grant an exemption.[23]

The cancellation window is separate from a compliance hold. The documentation does not promise cancellation throughout the whole 48-hour or 72-hour waiting period, and requesting cancellation does not reverse an already broadcast blockchain transfer.[25]

CoinTR describes custodial account balances, cold-wallet storage and two-factor authentication. These operator statements describe security arrangements; they do not by themselves identify a named insurance policy, a customer payout limit or an independently verified segregation reconciliation.[2]

The examined risk and reserve materials did not establish a named client insurance contract, per-customer ceiling or shared aggregate that could be applied to a loss. Accordingly, the profile records the available custody evidence without assigning an insured account value.[29][28]

The July 2026 agreement accepts applicants aged at least 18: Turkish citizens, or foreign residents of Türkiye who hold an account at a bank operating there.[3]

The voluntary termination terms make balance return conditional on the account’s compliance and absence of relevant restrictions or obligations. They do not establish a fixed universal payout timetable after closure.[3]

Support availability does not establish a separately authorised emergency dealing desk. The spot rules allow cancellation only before execution; when a request’s outcome is unclear, the account’s open orders and trade history are the relevant records before sending a replacement. A support conversation itself is not documented as an order submission or guaranteed cancellation.[6]

The agreement separates ordinary support from formal legal notice, for which it specifies registered mail with return receipt. The postal destination is Maslak Mah., Bilim Sk., Sun Plaza, No. 5A/20, Sarıyer, Istanbul. Turkish law and Istanbul courts are specified. No independent complaint decision or compensation timetable was established from the inspected account terms.[3][32]

The Capital Markets Board of Türkiye’s temporary operating list identifies Cointr Kripto Varlık Alım Satım Platformu AŞ and its former name, Metx Dijital Bilişim Teknoloji AŞ. The register expressly states that inclusion does not mean authorisation under the relevant legislation. The number 14 beside CoinTR is the table’s row number, not a licence identifier.[4]

Simple Earn’s terms separately say the earning product is not registered with a government or regulatory authority and that relevant third parties may not be licensed. Its product description therefore cannot be extended into an SPK permission for investment management or a guarantee of the earning assets.[15]

CoinGecko’s 20 October 2026 snapshot showed approximately USD121.96 million in reported 24-hour spot turnover, with 132 coins and 256 tracked pairs. These are aggregator-tracked market measures, not verified customer activity or a complete operator catalogue. A comparable current active-user count was not established, and the snapshot does not determine the quality of execution for an individual order.[1]

The 2026 notice leaves the receiving Bitget legal entity unnamed beyond the relevant entity and describes an international personal-data process. It should not be read as replacing the CoinTR agreement or transferring every customer to a common global counterparty.[36]

Operator

CoinTR Kripto Varlık Alım Satım Platformu A.Ş.

Exchange model

Centralised

Service scope

Türkiye-focused spot, conversion, quoted OTC and separate earning services.

Client types

Retail clients; Institutional clients

Pricing publication

Public pricing

Pricing scope

Pair-currency and VIP-tier spot rates; conversion, earning and withdrawal conditions are separate.

Funding scope

TRY banking and supported-network crypto transfers; a dated USD/USDT conversion route is documented.

Custody and asset handling

Custodial exchange account; earning assets have separate third-party terms.

Client eligibility

Adults; Turkish citizens or eligible foreign residents with a Turkish bank account.

Support

Published 24/7 assistance, help centre and specialist business/API contacts.

Authorisation and registration scope

Included on the SPK temporary operating list, which expressly does not establish authorisation.

Exchange metadata checked 29 Oct 2026Source 3Source 2Source 4Source 5Source 30Source 15Source 19

The grid guide’s AI label concerns parameter selection for an activated trading tool. It does not establish personalised advisory authority or a capital guarantee. The distinction matters because proposed parameters still leave the customer with the resulting asset and order exposure.[11]

Endpoint-specific request limits apply in addition to broader limits. The spot place-order endpoint documents ten requests per second per UID; its timestamp receiveWindow concerns request freshness, not the lifetime of an accepted order.[7]

These records can help reconcile orders with balance changes, but they do not on their own establish the tax treatment of external wallets or activity at other exchanges. The key operational distinction is between a supported query window, a downloadable account statement and a contractual retention period; the published API pages establish the first of those.[35]