Coinmama’s current terms identify an aggregator and affiliate platform: Paybis and Banxa carry out the third-party transactions under their own agreements. Coinmama is not the trade counterparty or custodian for those purchases. This is a material distinction from treating every quote as a direct Coinmama brokerage transaction.[1]
Aggregator, transaction provider and wallet
Sections ↑Who performs each function
| Item | Published treatment | Practical scope |
|---|---|---|
| Coinmama interface | Connects the user with identified providers | Not the executing counterparty |
| Paybis / Banxa | Current providers named in the terms | Own execution agreement and disclosures |
| Provider onboarding | KYC, AML and sanctions screening | Coinmama says it does not receive identity documents or biometrics |
| CM Wallet | Separate wallet software | Published by Enovista Limited |
Purchase workflow described in the FAQ
| Item | Published treatment | Practical scope |
|---|---|---|
| Choose purchase | Asset, currency and amount | Available methods depend on provider and location |
| Payment approval | Issuer and payment processor act | Approval is not blockchain delivery |
| Wallet confirmation | Destination must be confirmed | Delivery follows payment and wallet confirmation |
Older commission guidance versus current checkout
Sections ↑What the public fee pages say
| Item | Published treatment | Practical scope |
|---|---|---|
| Published commission range | 0.99%–3.90% linked to loyalty tiers | Does not automatically describe Paybis or Banxa pricing |
| Price spread | Can be part of the quoted purchase rate | Compare net crypto received |
| Express payment charge | Certain cards and payment wallets | Separate from the base commission |
| Wallet download | Advertised without a wallet fee | Network transactions still cost gas |
The fee article and FAQ retain Coinmama commission and loyalty language, while the September 2026 terms assign current purchases to independent providers. The figures above describe that published guidance, not a guaranteed current provider tariff. The selected provider’s quote should identify its charges, payment method and net delivery.[1][2]
Comparing two purchase quotes
| Item | Published treatment | Practical scope |
|---|---|---|
| Cash outlay | Amount charged including payment surcharge | Use the same fiat amount |
| Crypto delivered | Net token quantity after quote costs | A lower headline commission can still produce less crypto |
| Network delivery | Destination network and withdrawal charge | Avoid comparing different token representations |
| FX conversion | Card/account currency versus quote currency | An issuer may apply a separate conversion |
Payment methods and settlement
Sections ↑Payment-stage distinctions
| Item | Published treatment | Practical scope |
|---|---|---|
| Cards and supported wallets | Offered where available | Method and issuer can affect total cost |
| Declined authorisation | FAQ says release can take up to 48 hours, depending on bank | A temporary reservation is not a completed crypto purchase |
| Completed payment | Delivery also requires confirmed wallet details | Use the executing provider for transaction status |
The wallet’s two-share signing model
Sections ↑CM Wallet MPC arrangement
| Item | Published treatment | Practical scope |
|---|---|---|
| Technology | Fireblocks MPC with two-of-two signing | Separate from purchase-provider custody |
| Device share | Encrypted share resides on user device | Device and backup arrangements matter |
| Fireblocks share | Encrypted share resides on Fireblocks server | Both shares interact to sign |
| Control model | Described as non-custodial | Not an offline hardware wallet |
| Recovery | Completed backup and Device Share required | Lost recovery material cannot be recreated |
| Disaster Recovery Kit | Described as independent of Fireblocks availability | Customer must preserve it securely offline |
The legal terms describe CM Wallet, but the current site navigation labels the wallet as coming soon. This profile distinguishes the documented design from a claim that every customer can currently download and use it. Availability must be established through the official product route.[1]
Two layers of acceptance
Sections ↑Eligibility depends on both parties
| Item | Published treatment | Practical scope |
|---|---|---|
| Age | At least 18 and local age of majority | Both conditions apply |
| Named excluded countries | Cuba, Iran, North Korea, Sudan, Syria | Nationality or residence restriction in terms |
| Sanctions / legality | Additional prohibited-user rules | Country list is not exhaustive |
| Transaction provider | Separate country, asset, payment and identity checks | Provider acceptance can differ |
Route the issue to the party handling it
Sections ↑Support responsibility
| Item | Published treatment | Practical scope |
|---|---|---|
| Provider trade / payment | Executing Paybis or Banxa service | Keep provider order ID |
| Coinmama interface | Coinmama official contact/help | Keep route and error details |
| CM Wallet software | Wallet-specific support | Do not send private signing or recovery material |
Entity and provider status
Sections ↑The terms identify New Bit Ventures Ltd as the Coinmama operator and a Wellfield subsidiary, with Enovista Limited in Cyprus publishing CM Wallet. A provider’s regulatory status belongs to that provider and the actual service agreement; it is not a transferable licence for the aggregator.[1]
A changed operating model
Sections ↑The current legal distinction between aggregation, provider execution and wallet software is more useful than older descriptions of Coinmama as one direct broker. This profile uses the September 2026 terms as the controlling description and retains the older fee guidance only with its limitation stated.[1][2]
- Operator
- New Bit Ventures Ltd; Coinmama Wallet mobile publisher Enovista Limited
- Exchange model
- Hybrid
- Service scope
- Coinmama’s September 2026 terms define a purchase-and-sale aggregator using Paybis and Banxa. Its wallet software and older Coinmama fee pages should be distinguished from the provider executing a new transaction.
- Client types
- Retail clients
- Pricing publication
- Public and quoted pricing
- Pricing scope
- Legacy fee guidance prints 0.99%–3.90% commission plus possible spread/payment charges. September 2026 terms define provider-routed transactions; the Paybis/Banxa quote governs the selected route.
- Funding scope
- Cards and selected payment providers are available for eligible trades, with payment processing and quote restrictions; blockchain sends use network fees and confirmed compatible addresses.
- Custody and asset handling
- Coinmama says it does not custody third-party purchase funds or assets. CM Wallet terms describe Fireblocks 2-of-2 MPC; current navigation labels the wallet coming soon.
- Client eligibility
- At least 18 and local majority age; terms exclude nationals/residents of Cuba, Iran, North Korea, Sudan and Syria, plus sanctions and unlawful-use categories. Paybis/Banxa have separate eligibility.
- Support
- Coinmama official help for the interface; the executing provider for purchase, KYC and payment matters; wallet-specific help for CM Wallet.
- Authorisation and registration scope
- New Bit Ventures Ltd legal terms and its separate wallet publisher are not interchangeable with licences belonging to a third-party liquidity provider; no universal regulator passport verified.
Exchange metadata checked 26 Oct 2026Source 1Source 2Source 3
Covered contracting entities
New Bit Ventures Ltd.
- Jurisdiction
- Not verified
- Covered services
- Coinmama aggregator operator and Wellfield subsidiary.
- Client and location scope
- Platform users accepted under the Coinmama terms.
Enovista Limited
- Jurisdiction
- Cyprus
- Covered services
- CM Wallet mobile publisher and developer.
- Client and location scope
- Wallet users where released and eligible.
Sources & further reading
- Coinmama revised September 2026 terms Coinmama · Accessed 26 Oct 2026
- Coinmama commission, spread and express-payment fees Coinmama · Accessed 26 Oct 2026
- Coinmama current FAQ, commissions, tokens and payment authorisation rules Coinmama · Accessed 26 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.