Coinify: buy and sell fees, wallet settlement, access and MiCA scope

The published buy and sell lists include assets such as Bitcoin, Ether, Solana, XRP and Litecoin, but network support is directional. For example, the buy list includes USDC on Solana while the inspected sell list does not. USDT restrictions also differ by region: the help pages exclude EEA buying from 31 January 2025 and EEA selling from 31 March 2025. These dated lists should be reconciled with the current order selector before sending funds.[9][10]

An asset symbol alone is insufficient to establish transfer compatibility. The receiving network and any memo or destination tag belong to the actual order. Coinify’s October 2026 Bitcoin help page lists legacy, compatibility and Bech32 address formats. Its discussion of testnet addresses is development information; it does not mean test coins can satisfy a live Bitcoin sale.[26]

For a US$1,000 purchase amount, the published bank handling component is US$10; the two card percentages would produce US$35 or US$50. These are fee-only arithmetic examples, not all-in quotes or a statement that a US resident is eligible. The fee page also states a 0.50% currency-conversion charge for purchases in currencies other than USD, deducted from the crypto amount. Partner integrations can use different handling or partner charges.[4][6]

Coinify’s fuller pricing disclosure says the quote also includes a variable spread and a market-risk margin. It derives a base price from volume-weighted prices across exchanges and liquidity providers; that calculation does not guarantee the best achievable price for an individual customer. Market conditions, asset, size, currency and payment route can change the resulting quote even for superficially similar orders.[5]

Network costs have a separate treatment. For a purchase, Coinify estimates and deducts a delivery charge; batching or changed network conditions can make its eventual blockchain fee differ from the amount collected. For a sale, the sending wallet calculates the outgoing network fee. Once a buy has been processed on Coinify’s side, the network guide says a later delivery delay does not change the confirmed crypto amount.[8][5]

For a bank-funded buy, Coinify instructs the customer to create an order first and use that order’s bank details and reference. It expects a single payment from an account in the customer’s own name; the personal route does not accept a spouse’s account, a business account or a money-transfer intermediary in place of the customer’s own bank account. The guide allows 0–3 business days for receipt, followed by the relevant processing checks.[12]

Cancelling a bank-funded trade in Order History does not stop processing when money subsequently arrives. Coinify instructs the customer to cancel the order and contact support promptly to trace the payment. The administrative schedule lists a €20 cancellation fee after funds have been sent.[7]

The payout-currency page updated on 21 October 2026 lists EUR, CHF, DKK and PLN. Older help material mentioning a USD sell minimum or wider merchant-settlement currencies does not establish that USD or GBP is currently available for a personal sell payout. The bank account’s currency and the currency selected for the order should match the supported route.[11][13]

Coinify says ordinary trading limits reset one hour after a trade completes. A new order entered while the previous one is still waiting for payment or review can therefore have a different available allowance. The published legal terms also discuss enhanced transactions subject to additional acceptance; those provisions should not be combined with the starting limits to invent an unconditional maximum for every account.[6][2]

The standard buy/sell instructions place the customer’s external wallet at the centre of delivery. On a purchase, Coinify sends the coins to the supplied destination; on a sale, the customer sends to Coinify’s order address. Control consequently changes during settlement. Before delivery or payout, the customer depends on Coinify to complete its leg; after delivery, access depends on the receiving wallet or custodial platform.[12][13]

The current ESMA service list for Coinify ApS does not include custody. That is a statement about the matched authorisation scope, not a legal conclusion about every momentary holding during settlement. No verified individual crypto-insurance entitlement or aggregate private policy limit was established. The service should not be described as a bank deposit or as insured simply because the operator is a regulated crypto-asset service provider.[22]

A wrong address, unsupported network or unexpected extra crypto transfer is not an ordinary deposit into a reusable trading account. The administrative-fee schedule describes possible manual recovery charges, but a fee schedule does not establish technical recoverability. The amount, network, receiving address and transaction hash are therefore material facts for a recovery request. A second transfer should not be assumed to repair the first.[7][26]

The country list updated on 13 October 2026 requires both supported residency and a payment instrument issued in a supported country. The United Kingdom, United States, Canada and Australia are absent from that current list. Coinify’s legal page separately says UK residents cannot trade on the platform. These restrictions concern the trading service; broader corporate marketing about international payment reach does not override them.[16][2]

Coinify’s May 2026 verification notice describes further questions in the trading widget, including planned activity and financial information. They are part of transaction acceptance rather than a separate product tier with a guaranteed approval time. If the requested evidence cannot be supplied, the implications include delayed completion and the possibility of administrative handling, as described in the relevant fee schedule.[17][7]

The contact page separates complaints, customer help, security and data protection. A general support-response deadline was not established from that page. Coinify+ advertises continuous broker availability, but this does not establish round-the-clock telephone execution for an ordinary widget customer or a guarantee that an interrupted card or bank order can be replaced at its original price.[21][23]

The current password-reset instructions use a code sent to the registered email address while the reset page remains open. A logged-in customer can instead change the password through the account menu. The inspected guide does not establish a fixed post-reset withdrawal hold or promise that every other device session is revoked; those behaviours should not be inferred from the ability to create a new password.[18]

Some general legal-page wording still describes earlier anti-money-laundering registrations. The current ESMA entry provides the later MiCA authorisation evidence used here. Registration, authorisation scope, actual country acceptance and individual account approval answer different questions; one should not be substituted for another.[2][22]

Coinify’s homepage reports more than 2.5 million registered traders, over 60,000 businesses signed up and a wider payment-and-trading footprint across more than 170 countries. These are undated company marketing figures inspected for this profile. Registered traders are not monthly active users, businesses are not trading accounts, and broad country reach is not the current retail eligibility list.[1]

The integration business explains why a customer may encounter Coinify without starting on its own website. The host can supply a wallet or merchant interface while Coinify provides the conversion and payment connection. Its developer page separates Trading API documentation from Payments API documentation; those two commercial services should not be blended when describing fees, settlement currencies or end-user rights.[25][3]

Operator

Coinify ApS

Exchange model

Centralised

Service scope

Direct crypto buying and selling through a widget or partner integration, corporate trading and a separately quoted Coinify+ OTC service.

Client types

Retail clients; Institutional clients

Pricing publication

Public and quoted pricing

Pricing scope

MyCoinify publishes handling fees; quoted prices also include variable spread, risk and applicable currency costs. Partners and OTC arrangements differ.

Funding scope

Card and bank-funded purchases; eligible sales pay out in EUR, CHF, DKK or PLN under the current payout-currency page.

Custody and asset handling

Standard purchases deliver crypto to an external wallet and sales require sending crypto to the order address. General customer custody is not included in the matched MiCA service list.

Client eligibility

Supported residency and payment-instrument country, identity checks and account acceptance. The current country list omits the UK, US, Canada and Australia.

Support

[email protected] for service issues; [email protected] for formal complaints. General support response time was not established.

Authorisation and registration scope

ESMA records Danish MiCA authorisation from 29 May 2026 for exchange against funds, crypto-to-crypto exchange, order execution and transfers; custody and trading-platform operation are not listed.

Exchange metadata checked 21 Oct 2026Source 2Source 3Source 4Source 5Source 11Source 16Source 22

Coinify’s May 2026 export guide provides a CSV route through the widget’s Order History and Export control. A customer unable to sign in, including someone affected by UK access restrictions, can request records from support. The export documents Coinify activity; it does not by itself calculate a complete tax liability across external wallets or other exchanges.[20]

The October 2026 closure guide asks customers to clear pending transactions and remaining balances before requesting closure or deletion. Coinify generally responds to a data-rights request within one month, with a possible two-month extension for complexity. It retains relevant verification, transaction and accounting records for statutory periods, generally five years on the stated bases, and can retain them longer where legally required. Closing Coinify does not close a separate partner-wallet account.[19]

The published promo-code guide describes added crypto value on a qualifying purchase and says codes are normally valid for six months. It does not establish an available current signup reward for everyone. A code is therefore a conditional purchase benefit, not an existing cash balance that can be withdrawn without a transaction. Its specific issue terms remain relevant.[27]

The Wallet Trading API documentation describes registration or authentication, a price quote, a trade and payment, together with unfinished-trade and verification flows. This is a partner integration model. It does not establish a retail API key with a particular withdrawal permission, a copy-trading mandate or an AI system authorised to decide what to buy. Historical trades and pending orders must still be reconciled with the underlying Coinify account.[24]