Markets, execution and account architecture
Sections ↑Bullish is a centralised digital-asset exchange built around institutional execution, with individual access in selected jurisdictions. Its order book combines customer orders with automated market making, while REST, WebSocket and FIX connections support professional workflows. Access to the brand can involve a regional counterparty rather than direct membership of the same venue. This distinction affects the contractual trade, product set and custody arrangement.[1]
Who executes the trade?
| Access route | Contractual and execution structure |
|---|---|
| Gibraltar platform | Bullish (GI) Limited contracts with the customer; clause 3.4 routes executed transactions to the exchange operated by Bullish (GI) Markets Ltd.Source 5 |
| Bullish Europe | Bullish Europe GmbH remains the customer’s legal counterparty and makes corresponding exchange trades in its own name. It can act through back-to-back dealing or principal brokerage; it does not merely transmit the customer’s order to a venue.Source 6 |
| Bullish US | Bullish US Operations LLC is the legal counterparty, placing corresponding orders with selected market actors. It intends primarily or exclusively to use affiliates, including Bullish Exchange; their fees and spreads can feed into the customer’s execution price.Source 7 |
The venue rules use automated price-time priority for order matching, with equal-price AMM orders sharing proportionally. An AMM instruction generates orders from a customer’s chosen parameters; the rules say it does not pool that customer’s assets with other members’ assets. Its inventory can change as orders fill. This is an exchange trading instruction, not a fixed interest account.[4]
Products and their boundaries
| Product | Practical scope |
|---|---|
| Spot | EU documentation restricts its customers to approved spot markets. Its link to the general tariff does not grant access to every product named there.Source 13 |
| Margin and derivatives | Eligible professional investors in selected locations can access leveraged products, including perpetuals, dated futures and options. The individual service page excludes derivatives for Hong Kong and US users.Source 31 |
| Collateral and liquidation | A critical account can lose withdrawal and risk-increasing order access. Liquidation can cancel orders and AMM instructions, sell spot collateral, then reduce or hedge derivatives. A defaulted account cannot cancel its own orders.Source 29 |
Order handling
| Instruction | Documented behaviour |
|---|---|
| Validity | GTC remains until filled or cancelled. IOC cancels the unfilled remainder; FOK requires an immediate complete fill. DAY expires at the trading-day boundary. Availability depends on order and jurisdiction.Source 4 |
| Post-only | Available as a GTC limit order; an instruction that would take liquidity expires. Auction orders have separate cancellation restrictions near the closing cross.Source 4 |
| Stop limit | Reaching the trigger submits a limit order. A price gap or inadequate liquidity can leave it unfilled; the help guide does not describe a stop-market alternative.Source 16 |
The mobile app serves individual accounts in eligible regions and currently supports spot execution only. Institutional accounts cannot use it. Published pricing is the same as the website. Mobile-to-web login can use a scanned passkey prompt; web-to-mobile access uses a synchronised passkey or configured TOTP. Product availability on the desktop therefore should not be assumed to carry over to the phone.[19]
API authority
| Credential or permission | Reach |
|---|---|
| HMAC and ECDSA | HMAC keys support trading only. ECDSA is the key format used for trading or custody access. Authenticated session tokens expire after 24 hours.Source 17 |
| Custody key separation | Custody and trading permissions cannot coexist on the same key. Custody permission is assigned at creation, and withdrawal-enabled keys require an IP allowlist.Source 18 |
| External transfers | The custody API can request crypto and supported bank withdrawals. Destinations must first be approved through the web interface; a custody key cannot whitelist a new destination by itself.Source 18 |
Trading fees, financing and execution cost
Sections ↑Selected published trading fees
| Market category | Maker / taker, basis points |
|---|---|
| Standard: individual / institution below 50% SDS | 0 / 0.5Source 12 |
| Standard: institution at 50–100% SDS | 0 / 0.5–2.5Source 12 |
| Token; perpetual and dated-future markets | −1.5 / 2Source 12 |
| Stable / FX markets | 0 / 0.5; 0 / 2.5Source 12 |
| Promotional / Promotional II | 0 / 0; 0 / 1Source 12 |
| Options order book: individual / institution | 1 / 3; 0 / 1Source 12 |
Fee classification uses trading volume, not simply whether an account belongs to a company. Standard institutional taker rates also depend on Same Direction Score: how often another participant’s trade immediately follows in the same direction. The rate displayed in the ticket or API prevails. Liquidation-engine fills add 0.5%.[12]
EU customers pay no additional regional charge over the referenced general tariff, but only their approved markets apply. Commission is only one part of execution cost: a market order can encounter a spread and several price levels, and a resting order may never fill. The comparative question is the cost of the intended transaction at its actual size and account rate.[13]
Borrowing interest is charged hourly in advance, with at least one hour payable even if the loan is repaid sooner. The published formula includes the asset’s APR, the borrowed quantity and a multiplier linked to the borrower’s taker fee. A displayed APR alone consequently does not describe the entire financing calculation. Interest is separate from the commission on opening or closing the trade.[14]
Perpetual funding runs hourly and uses the position held at the end-of-hour snapshot. Longs or shorts pay according to the funding rate, and the amount enters unsettled P&L before settlement. If the settlement asset is insufficient, an enabled account may automatically borrow; otherwise collateral can be sold to meet the obligation. Bullish may set funding to zero when price data is incomplete. An indicative rate therefore differs from a guaranteed holding cost.[15]
Deposits, withdrawal routes and security holds
Sections ↑Selected outward-transfer charges
Deposits carry no exchange fee.[12]
For individuals, completing identity onboarding does not by itself release withdrawals. Source-of-wealth and tax declarations, plus address evidence where applicable, are required. Failure to complete the declarations within 30 days blocks deposits and trading as well as withdrawals. A manually reviewed declaration or address check can take one to two business days. This is an operational account restriction, not a minimum holding period for a trade.[25]
Cash withdrawal process
| Stage | Requirement or timing |
|---|---|
| Destination | The same bank account must first have funded Bullish. Correcting bank details may require a manual review of up to one business day.Source 23 |
| Daily published limits | Individual: $10,000; professional investor: $1 million; institution: $10 million. These are account categories, not the trading-fee classification.Source 23 |
| Indicative processing | Fedwire up to one business day; international wire up to three; CHATS one to two; SEPA up to two. CUBIX, BLINC and SEPA Instant are described as near-instant where available.Source 23 |
| Currency conversion | For a USD withdrawal to a non-USD bank account, the receiving bank or banking network handles conversion. Its rate and charges are separate.Source 23 |
Crypto destinations are approved by network, so one whitelisted Solana address can serve supported tokens on that network. Approval requires 2FA and an email code in the web interface. Customers in certain jurisdictions must also verify a self-hosted wallet with a small transfer test. An address nickname can be edited, but changing the actual destination requires removing it and adding the replacement.[20]
The 24-hour whitelist lock is optional and off by default. Once enabled, it delays newly added crypto addresses, including API withdrawals to them. It does not affect existing approved addresses or bank accounts. Disabling the feature itself takes 24 hours, during which protection stays active. This should not be described as an automatic 24-hour hold on every new Bullish withdrawal.[21]
The withdrawal flow requires the correct network, destination and any memo, followed by passkey or TOTP approval. Once the blockchain withdrawal is initiated, it cannot be cancelled. Some tokenised securities additionally require issuer or transfer-agent whitelisting; approval inside the exchange alone may be insufficient.[24]
Account recovery depends on which credentials remain available. Losing 2FA or all recovery credentials sends the customer to support, which may request identity documents and a photograph. The inspected recovery article does not establish a universal post-recovery withdrawal-hold duration. Recovery review and the optional new-address lock are separate processes.[22]
Custody, conflicts and protection arrangements
Sections ↑Bullish describes customer assets as fully backed in segregated customer omnibus accounts, reconciled daily, and says it does not lend them or use them for its own investment or trading. Omnibus custody combines customers’ holdings operationally while separating them from company assets; it is not a wallet whose private keys the customer controls. These are company disclosures, rather than an independently reproduced reserves audit in this profile.[26]
Protection scope
| Arrangement | What it does and does not establish |
|---|---|
| Hong Kong custody insurance | The custodian’s published description targets theft cover for 50% of cold-wallet assets and 100% of hot-wallet assets through crime and specie insurance. It does not establish a personal payout entitlement, the current policy limit or protection for all other regional entities.Source 27 |
| Bullish Guaranty Fund | The fund supports certain perpetual-default settlements and is explicitly not insurance. Its disclosed balance was 42.63 million USDC on 9 June 2026. Funds are first-come and availability is not guaranteed; that dated balance is not today’s verified amount.Source 28 |
| US insolvency protection | US terms state that Bullish and affiliates are not FDIC-insured and that their insolvency does not give customers governmental or similar insurance protection.Source 7 |
BTH, Bullish’s treasury and asset-management division, is also a registered exchange customer and liquidity provider affiliated with the venue operators. The company discloses AMM and immediate-or-cancel trading by that business and says customer orders take priority at the same price. Account statements can identify trades with BTH as counterparty. That disclosure matters when assessing how much liquidity comes from the wider group.[26]
Residence, account category and regional restrictions
Sections ↑Individual onboarding follows a published list of supported countries and US states, with eligibility based on verified residence. The list separates rest-of-world, EU and US access and can differ from a group company’s licensing footprint. A regulator’s permission establishes what an entity may do; it does not establish that every resident, asset or client category is accepted. Product approval remains a separate account-level decision.[30]
The US contract requires individual residence in an eligible state. Corporate applicants need a US incorporation or registered office and a principal place of business in an eligible state. The current disclosure page lists licensed states separately from places where BUSO says a specific state licence is not required. It is not a promise of universal US product availability.[7][33]
Support, interruptions and formal complaints
Sections ↑Published support routes
Complaint handling by region
| Region | Published process |
|---|---|
| Europe | Complaints are free and accepted in English or German. Preliminary response within 15 business days; target final response within 20, with explanation and a new deadline for exceptional delays.Source 32 |
| Hong Kong | Acknowledgement within one working day; a final response may take up to 45 days. Eligible unresolved disputes can go to the Financial Dispute Resolution Centre.Source 35 |
| US / Gibraltar | US disclosures name state-specific agencies and NYDFS for unresolved virtual-currency issues. The general complaint overview points Gibraltar concerns to the GFSC.Source 33Source 34 |
The GI outage guide aims to give at least 24 hours’ notice of scheduled maintenance and warns that open orders may be cancelled. After affected trading maintenance, Bullish may provide a window, typically 15 minutes, for cancelling limit orders, terminating AMM instructions, adding collateral or transferring balances. Risk calculations and liquidation resume afterwards. Deposits sent during an outage may not appear in the balance until maintenance ends. The guide does not establish a telephone dealing facility.[36]
Legal entities and verified permission scope
Sections ↑Entity and regulator map
| Entity | Evidence and service boundary |
|---|---|
| Bullish (GI) Markets Limited | GFSC’s register lists a multilateral trading facility, DLT secondary-market operations and listing of crypto-referenced perpetuals, dated futures and options. It also lists a DLT trading-and-settlement-system permission.Source 8 |
| Bullish Europe GmbH | ESMA records German authorisation from 4 September 2025 for custody, exchange for funds or other crypto, execution and transfers. It does not list operation of a trading platform.Source 10 |
| Bullish HK Markets Limited | SFC’s licensed-platform list records Bullish, CE BUQ956, licensed on 18 February 2025. This is the current licensed operator, distinct from legacy references to a Gibraltar applicant.Source 9 |
| Bullish US Operations LLC | NYDFS lists virtual-currency and money-transmitter licences granted in September 2025. State scope and actual onboarding still need the regional rules.Source 11 |
Company scale and activity measures
Sections ↑Bullish is publicly traded on the NYSE as BLSH and combines exchange services with CoinDesk’s media, data, indices and events businesses. Its August 2026 results release reported a second-quarter IFRS net loss of about $280 million and non-IFRS adjusted revenue of $92.6 million. These group figures measure different things and are not interchangeable with exchange commissions, trading volume or customers’ custody balances.[3]
The company’s unaudited metrics table reports August 2026 volume of $42.5 billion: $35.8 billion spot, $4.7 billion options and $2.0 billion perpetuals, subject to rounding. That gives a dated measure of trading activity for this institutionally focused venue. Although the linked report is titled September 2026, its visible table ends at August; no September value is inferred. The media business’s audience is not an exchange-user count.[2][1]
- Operator
- Regional Bullish entities; venue operators include Bullish (GI) Markets Limited and Bullish HK Markets Limited
- Exchange model
- Centralised
- Service scope
- Institutional order-book venue with AMM liquidity, regional spot access and eligible derivatives; individual mobile app is spot-only.
- Client types
- Retail clients; Professional clients; Institutional clients
- Pricing publication
- Public and quoted pricing
- Pricing scope
- Public market-category tariff with account-specific rates; regional and negotiated arrangements can differ.
- Funding scope
- Approved crypto destinations and regional bank rails; declarations and account controls determine withdrawal availability.
- Custody and asset handling
- Regional custodial arrangements and customer omnibus balances; HK insurance and derivatives default fund have distinct scope.
- Client eligibility
- Verified residence, accepted account category and product approval; EU and US counterparties provide separately scoped services.
- Support
- Email support, regional formal complaints and public service-status page.
- Authorisation and registration scope
- GFSC venue permissions, German MiCA custody/exchange/execution/transfer authorisation, SFC licensed HK venue and NYDFS US licences apply to named entities.
Exchange metadata checked 20 Oct 2026Source 1Source 5Source 10Source 9Source 8Source 11Source 12Source 30Source 26Source 34Source 19
Covered contracting entities
Bullish (GI) Limited
- Jurisdiction
- Gibraltar
- Covered services
- Contracting platform entity; executed transactions routed to Bullish (GI) Markets Ltd.
- Client and location scope
- Eligible jurisdictions and product approvals.
Bullish (GI) Markets Limited
- Jurisdiction
- Gibraltar
- Covered services
- Venue, DLT and permitted derivatives markets.
- Client and location scope
- Subject to venue membership and regional rules.
Bullish Europe GmbH
- Jurisdiction
- Germany
- Covered services
- Custody, exchange, execution and transfers; regional legal counterparty.
- Client and location scope
- Approved regional spot markets.
Bullish HK Markets Limited
- Jurisdiction
- Hong Kong
- Covered services
- SFC-licensed virtual asset trading platform.
- Client and location scope
- Hong Kong customer and product rules.
Reporting, currency units and long-term account administration
Sections ↑History exports produce a ZIP containing separate CSV files and a data dictionary for trades, spot balances, subaccount transfers, deposits, withdrawals and OTC activity. Requests are limited to 100 per subaccount per day, access follows subaccount permissions, and generated files remain available for 30 days. Other transaction types may require the relationship manager or support. These operational records do not by themselves calculate a customer’s complete tax liability.[37]
Some trading symbols use multiplied units: one SHIB1M represents one million SHIB. Custody API endpoints use ordinary token quantities instead of the multiplied trading format. Integrations and exports must keep those unit conventions distinct to avoid a million-fold quantity error; a trading symbol is not necessarily the withdrawal asset label.[39][24]
The EU terms address six years of dormancy from the last instruction, after which assets may be disposed of under internal procedures. They require a written warning 30 days before that point and allow termination on ten days’ notice. This is a dormant-asset procedure, not evidence of a recurring monthly inactivity tariff.[6]
Bullish’s Telegram AI service agent is available to eligible institutional customers for answers based on public help, API, FIX and connectivity documentation. Its article says it does not retain conversation context. No authority to place trades, move funds or manage an account is described. It should be treated as an information interface; account instructions require the relevant authenticated service.[38]
Sources & further reading
- Bullish exchange overview Bullish · Accessed 20 Oct 2026
- Monthly metrics report for September 2026 — table through August Bullish · 6 Oct 2026 · Accessed 20 Oct 2026
- Bullish reports second quarter 2026 results Bullish · 13 Aug 2026 · Accessed 20 Oct 2026
- Bullish Markets Rules Bullish · 24 Jun 2026 · Accessed 20 Oct 2026
- Bullish GI Exchange Terms of Service Bullish · 23 Jun 2026 · Accessed 20 Oct 2026
- Bullish EU Terms of Service Bullish · 23 Jun 2026 · Accessed 20 Oct 2026
- Bullish US Terms of Service Bullish · 24 Jun 2026 · Accessed 20 Oct 2026
- Bullish (GI) Markets Limited — regulated entity Gibraltar Financial Services Commission · Accessed 20 Oct 2026
- List of licensed virtual asset trading platform operators Securities and Futures Commission · Accessed 20 Oct 2026
- MiCA CASP register — Bullish Europe GmbH European Securities and Markets Authority · Accessed 20 Oct 2026
- Virtual currency regulated entities New York State Department of Financial Services · Accessed 20 Oct 2026
- Understanding fees Bullish · Accessed 20 Oct 2026
- Understanding fees — Bullish EU Bullish · Accessed 20 Oct 2026
- Understanding interest charges Bullish · 19 Jun 2025 · Accessed 20 Oct 2026
- Understanding funding Bullish · Accessed 20 Oct 2026
- Understanding limit and stop limit orders Bullish · 12 Feb 2025 · Accessed 20 Oct 2026
- API authentication Bullish · Accessed 20 Oct 2026
- Custody permissions and API keys Bullish · Accessed 20 Oct 2026
- Bullish mobile app Bullish · 23 Oct 2025 · Accessed 20 Oct 2026
- Managing wallet addresses and bank accounts Bullish · 11 Dec 2025 · Accessed 20 Oct 2026
- 24-hour whitelist lock Bullish · Accessed 20 Oct 2026
- Recovering your account Bullish · 16 Oct 2025 · Accessed 20 Oct 2026
- Withdrawing cash via bank transfer Bullish · Accessed 20 Oct 2026
- Withdrawing digital assets Bullish · Accessed 20 Oct 2026
- Enable withdrawals: wealth, tax declarations and address proof Bullish · 16 Oct 2025 · Accessed 20 Oct 2026
- Trust and transparency Bullish · Accessed 20 Oct 2026
- Insurance for Hong Kong custody Bullish · 16 Oct 2024 · Accessed 20 Oct 2026
- Bullish Guaranty Fund Bullish · Accessed 20 Oct 2026
- How does liquidation work? Bullish · Accessed 20 Oct 2026
- Supported regions for individual customers Bullish · Accessed 20 Oct 2026
- Bullish for individual traders Bullish · Accessed 20 Oct 2026
- Complaints handling information EU Bullish · 30 Jun 2026 · Accessed 20 Oct 2026
- US licenses and disclosures Bullish · 30 Sep 2026 · Accessed 20 Oct 2026
- Complaint overview Bullish · 23 Oct 2025 · Accessed 20 Oct 2026
- Hong Kong complaints Bullish · Accessed 20 Oct 2026
- When Bullish GI is down Bullish · 11 Jul 2025 · Accessed 20 Oct 2026
- Exporting account activity Bullish · 3 Dec 2025 · Accessed 20 Oct 2026
- Telegram AI service agent Bullish · 19 Mar 2025 · Accessed 20 Oct 2026
- Crypto withdrawal instructions API Bullish · Accessed 20 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.