Services and trading access
Sections ↑Buda.com combines local-currency crypto trading, custodial wallets and cross-border payments. Its current site serves Chile, Colombia and Peru and lists BTC, ETH, SOL, USDT, USDC, LTC and BCH.[1]
Simple purchases use a price reserved for one minute. BudaPro instead shows a moving order book and a preview of the final unit price and amount received after fees. Changing available liquidity can change that preview before an order executes.[16]
Order controls in the public API
| Instruction | Execution or duration |
|---|---|
| Market | Takes available liquidity; no guaranteed final price.Source 17 |
| Limit / GTC | Price-bound; remains until filled or cancelled.Source 17 |
| IOC | Executes immediately where possible; cancels the remainder.Source 17 |
| FOK | Immediate full execution or cancellation.Source 17 |
| Post-only | Cancels if any part would take liquidity.Source 17 |
| GTD | Expires on the specified date if unfilled.Source 17 |
| Stop-market / stop-limit | A trigger activates a market or price-limited order.Source 17 |
A stop price is an activation level, not a guaranteed sale price. A market instruction can slip, while a limit can remain partly or wholly unfilled.[17]
The market catalogue exposes minimum order sizes and rate controls. Its current minima are 0.00002 BTC, 0.001 ETH, 0.001 SOL, 0.003 LTC, 0.001 BCH and 0.01 USDC or USDT in their respective base-asset markets. These trading minima differ from withdrawal minima.[14]
OTC requires a verified business account or an advanced personal account with enhanced due diligence. Published trades start at US$10,000 equivalent; individuals initially have a US$25,000 transaction cap, while business limits depend on verified capacity. Prices are negotiated all-in, with no separate service commission. Settlement is quoted at roughly fifteen minutes after payment, followed by the normal withdrawal process.[30]
Trading fees and other costs
Sections ↑The simple interface and BudaPro have different tariffs. A limit order receives maker treatment only for the part that rests in the book: a crossing or immediately matched portion pays taker fees. A single order can consequently incur both rates.[15]
Simple buy/sell tariffs displayed by country
The page presents the lower Chilean and Colombian rates and Peru’s stablecoin rate beside crossed-out 1.20% figures; no end date is stated there. Chilean programmed purchases also display 0.50%. Treat the amount shown at confirmation as controlling.[6]
BudaPro tiers use the preceding thirty days of USD-equivalent trading. The following complete schedules are for the named Bitcoin and USDC markets. Other pairs and account-specific quotes must be checked separately.[16]
Complete Bitcoin Pro ladder
| Tier | 30-day USD threshold | Maker: CLP/COP/PEN | Taker: CLP/PEN | Taker: COP |
|---|---|---|---|---|
| 1 | 0 | 0.40% | 0.80% | 0.98%Source 8Source 9Source 10 |
| 2 | 1,000 | 0.36% | 0.73% | 0.91%Source 8Source 9Source 10 |
| 3 | 2,500 | 0.32% | 0.66% | 0.84%Source 8Source 9Source 10 |
| 4 | 6,000 | 0.28% | 0.59% | 0.77%Source 8Source 9Source 10 |
| 5 | 15,000 | 0.24% | 0.52% | 0.70%Source 8Source 9Source 10 |
| 6 | 40,000 | 0.20% | 0.45% | 0.63%Source 8Source 9Source 10 |
| 7 | 100,000 | 0.16% | 0.38% | 0.56%Source 8Source 9Source 10 |
| 8 | 250,000 | 0.12% | 0.31% | 0.49%Source 8Source 9Source 10 |
| 9 | 600,000 | 0.10% | 0.25% | 0.43%Source 8Source 9Source 10 |
| 10 | 1,500,000 | 0.08% | 0.19% | 0.37%Source 8Source 9Source 10 |
| 11 | 3,800,000 | 0.07% | 0.13% | 0.31%Source 8Source 9Source 10 |
| 12 | 9,500,000 | 0.06% | 0.12% | 0.30%Source 8Source 9Source 10 |
| 13 | 24,000,000 | 0.05% | 0.11% | 0.29%Source 8Source 9Source 10 |
Complete USDC Pro ladder
| Tier | 30-day USD threshold | Maker: CLP/COP/PEN | Taker: CLP/PEN | Taker: COP |
|---|---|---|---|---|
| 1 | 0 | 0.20% | 0.50% | 0.68%Source 11Source 12Source 13 |
| 2 | 1,000 | 0.19% | 0.45% | 0.63%Source 11Source 12Source 13 |
| 3 | 2,500 | 0.18% | 0.40% | 0.58%Source 11Source 12Source 13 |
| 4 | 6,000 | 0.17% | 0.35% | 0.53%Source 11Source 12Source 13 |
| 5 | 15,000 | 0.16% | 0.30% | 0.48%Source 11Source 12Source 13 |
| 6 | 40,000 | 0.15% | 0.25% | 0.43%Source 11Source 12Source 13 |
| 7 | 100,000 | 0.14% | 0.20% | 0.38%Source 11Source 12Source 13 |
| 8 | 250,000 | 0.13% | 0.19% | 0.37%Source 11Source 12Source 13 |
| 9 | 600,000 | 0.12% | 0.18% | 0.36%Source 11Source 12Source 13 |
| 10 | 1,500,000 | 0.11% | 0.17% | 0.35%Source 11Source 12Source 13 |
| 11 | 3,800,000 | 0.10% | 0.16% | 0.34%Source 11Source 12Source 13 |
| 12 | 9,500,000 | 0.09% | 0.15% | 0.33%Source 11Source 12Source 13 |
| 13 | 24,000,000 | 0.08% | 0.14% | 0.32%Source 11Source 12Source 13 |
Check the account’s assigned tier at an exact volume boundary. The market feed currently applies a full maker/taker discount to USDT/USDC; its undiscounted base fields are not the executable fee.[14]
Trades on a fee-free market such as USDT/USDC do not build the monthly qualifying volume. Internal crypto transfers between Buda accounts are free.[6]
For illustration, a CLP 1,000,000 Bitcoin trade at Tier 1 implies CLP 4,000 at 0.40% maker or CLP 8,000 at 0.80% taker, before price movement and any separate transfer charge. This compares fee arithmetic, not an assured execution outcome.[8]
Deposits, withdrawals and transfer controls
Sections ↑Fiat funding must come from an account in the customer’s own name. The country guide excludes cash, US dollars and vale vista deposits. Argentina’s fiat market is disabled; the available route described there is crypto funding.[18]
Local funding routes
| Market | Published routes | Practical control |
|---|---|---|
| Chile / CLP | Bank transfer; high-value LBTR or cheque. | Use the current receiving instructions.Source 18 |
| Colombia / COP | PSE, Bre-B and Tpaga. | Method-specific identity and minimums apply.Source 18 |
| Peru / PEN | Banking, debit/credit cards, Yape and Plin. | Payment-provider approval can impose additional limits.Source 18 |
Current fiat transfer tariff
| Route | Deposit | Withdrawal |
|---|---|---|
| CLP bank | Free | FreeSource 7 |
| CLP Webpay debit / credit | 1.49% / 2.92% | UnavailableSource 7 |
| COP PSE / Bre-B | Free | UnavailableSource 7 |
| COP ACH / Tpaga payout | Unavailable | FreeSource 7 |
| PEN bank / instant / Yape-Plin | Free | PEN 2Source 7 |
| PEN debit card | 4.41% + PEN 0.55 | UnavailableSource 7 |
| PEN credit card | 4.61% + PEN 0.55 | UnavailableSource 7 |
The current tariff lists Chilean Webpay cards, whereas the August funding guide marks cards as Peru-only. Availability needs confirmation in the deposit screen before using that route.[18][7]
Peru’s card guide requires an own-name card and at least PEN 20. Approval credits the net amount immediately, with the fee deducted. Its approximate rates are slightly below the live tariff above, so use the final checkout calculation rather than the older example.[19]
For Bre-B, start each deposit inside Buda to obtain a fresh key or QR; do not reuse an earlier instruction. Funding is normally credited within minutes and Buda charges no receiving commission. The sending account must be in the verified customer’s name.[21]
Yape and Plin use the number or QR generated for the deposit. The guide gives a PEN 500 transaction limit and PEN 2,000 daily limit, alongside verification constraints. A transfer receipt is unnecessary for the instant route.[20]
Published local processing estimates
| Market / route | Deposit | Withdrawal |
|---|---|---|
| CLP automatic bank | 15 minutes, 24/7 | 30 minutes, 24/7Source 22 |
| CLP LBTR / cheque | 48 business hours | Not listedSource 22 |
| COP Bre-B / PSE | 5 / 15 minutes, 24/7 | Separate bank payoutSource 22 |
| COP Tpaga | 10 minutes, 24/7 | 10 minutes, 24/7Source 22 |
| COP Bancolombia / other banks | Separate funding route | 30 minutes / up to four business hoursSource 22 |
| PEN instant / Yape-Plin | One minute, 24/7 | Ten minutes, 24/7Source 22 |
These are estimates. Chilean Itaú deposits can require three business hours of manual processing. Large Colombian withdrawals above COP 200 million or incompatible recipient details can require traditional ACH settlement. The Peru guide says the old Interbank receiving account is being discontinued; use the new instant-transfer details.[22]
Fiat minimums
The unusually high PSE minimum is the figure currently published in the minimums guide; smaller Colombian deposits have a separate Bre-B route. Individual payment methods can impose stricter minima than the country-level amount.[24]
Crypto withdrawal fee snapshot
| Asset / network | Standard fee | Priority fee |
|---|---|---|
| BTC / Lightning | 0 | —Source 7 |
| BTC / Bitcoin | 0.00002588 BTC | —Source 7 |
| BCH / Bitcoin Cash | 0.00001 BCH | —Source 7 |
| LTC / Litecoin | 0.00001 LTC | —Source 7 |
| ETH / Ethereum | 0.00015 ETH | 0.0003 ETHSource 7 |
| USDC or USDT / Ethereum | 0.5 tokens | 1 tokenSource 7 |
| SOL / Solana | 0.005 SOL | —Source 7 |
| USDC or USDT / Solana | 0.08 tokens | —Source 7 |
The feed lists zero deposit fees for these crypto routes. Network withdrawal prices can change; review the generated transfer before approving.[7]
Published withdrawal minima, excluding the network fee, are 0.00001 BTC, 0.001 ETH, 0.01 SOL, 1 USDC, 1 USDT, 0.001 LTC and 0.01 BCH. The guide sets no crypto deposit minimum.[24]
Choose the same network at both ends. The withdrawal guide distinguishes Bitcoin and Lightning, Ethereum and Solana stablecoin routes, and native SOL, LTC and BCH. It rejects Litecoin SegWit and Bitcoin Cash legacy addresses. A generic token name is insufficient to establish address compatibility.[25]
Creating a withdrawal is separate from approving it: the workflow asks for the destination, network, amount and account authentication, then the configured security approval. An unapproved request should not be treated as an on-chain transfer.[25]
Custody, account security and recovery
Sections ↑Buda describes majority cold storage, multisignature hot wallets with geographically separated signing agents, backup keys and periodic access rehearsals. These are operator statements; the security article does not establish an independently audited reserve ratio or a quantified customer insurance entitlement.[27]
The current agreement permits custody through delegated providers and fiat diversification, including money-market instruments at regulated banks. It characterises fiat custody as a civil-law money deposit. This contractual arrangement should not be equated with a personal insured bank account.[2]
The six-digit withdrawal PIN is tied to the device on which it was activated and requires biometric setup. First-time fiat withdrawers must activate it; older fiat users may retain their existing route. A high-value crypto withdrawal can still require a selfie.[26]
Moving devices requires a new PIN setup, which disables the old PIN. If the PIN is forgotten, the guide allows deactivation and reconfiguration through security settings. Availability depends on the identity-verification method, so the feature is not promised for every account.[26]
A lost dynamic key can be reset through the dedicated recovery page using email instructions and identity verification. Unconfirmed cases pass to staff review. The guide does not promise a fixed release time or a standard post-reset withdrawal hold; re-enable the extra authentication layer after access returns.[39]
Eligibility and account opening
Sections ↑Personal verification combines identity-document scanning and biometrics, residence details, politically exposed person declarations and an investor-risk questionnaire. Providing proof of residence is an additional step for increased fiat limits. Completing only email registration does not unlock the full service.[31]
Foreign residents need a local foreigner identity card from Chile, Colombia or Peru. An expired card requires evidence of the residency application issued within six months. The published guide rejects passport-only applications.[32]
The agreement excludes US Persons and Canadian Persons, including defined residence, citizenship, entity and control relationships.[2]
Basic verification carries a US$1,000-equivalent fiat deposit/withdrawal limit over thirty days from the first relevant request. Verified residence removes that general fiat cap. This does not remove payment-provider limits or compliance reviews; the guide distinguishes these fiat limits from crypto trading and transfers.[23]
Business account options
The representative first needs a personal Buda account, then registers the company under Mis Empresas. A company can apply directly for Full rather than passing through Lite. The lighter onboarding process does not create unlimited or anonymous business access.[33]
Examples of Full business documentation
| Jurisdiction | Published requirements |
|---|---|
| Chile | Incorporation and current registry records, tax documents, representative and owner identity evidence.Source 34 |
| Colombia | RUT, chamber certificate under 90 days old, ownership statement, financial statements and tax returns.Source 34 |
| Peru | Incorporation, RUC and registry records, tax evidence and identification of representatives and natural beneficial owners holding at least 5%.Source 34 |
The country checklists also require trading authority and a declaration of funds’ origin. Approval follows document review; these requirements are separate from the personal account used to submit the application.[34]
Support, complaints and account records
Sections ↑Buda’s official routes are website chat and the email link in its support page. Published hours are Monday–Friday, 09:00–18:00, without a timezone specified in that article. It explicitly offers no telephone, in-person or WhatsApp customer support; no telephone order-dealing route is established.[28]
Official contact routes
For an execution or transfer problem, preserve the order or request ID and use the official support route. A status notice documents a disruption but does not itself cancel an order or guarantee a compensating trade.[28]
Peru’s privacy policy links a virtual Libro de Reclamaciones and a complaints email route. Those local complaint records are distinct from general chat. The policy’s personal-data rights and court/administrative remedies do not establish an exchange-wide compensation scheme.[4]
Colombia’s privacy policy provides personal-data complaints and identifies the Superintendencia de Industria y Comercio as the relevant escalation authority for that subject. This privacy route is not a general promise of trade-loss reimbursement.[5]
Cartola exports the selected period or full account history as an Excel file delivered through an emailed link. It includes fiat/crypto deposits and withdrawals, trades and trading fees. External-wallet or other-exchange transactions are excluded, so the export needs reconciliation before a complete tax calculation.[29]
Account deletion is a separate browser workflow and requires every fiat and crypto wallet to be empty. Withdraw or sell the remaining balances first; simply ceasing to trade does not complete deletion.[40]
Permissions and regulatory scope
Sections ↑Buda’s current homepage describes incorporation into Chile’s CMF framework under the Fintec law as a process still underway.[1]
The agreement describes regulated alternative trading, custody and conditional order-routing activities, yet its footer says group entities are not locally regulated. These inconsistent statements should not be treated as proof of completed authorisation.[2]
The CMF entry inspected for the separate Buda Bridge SpA, RUT 77.615.126-2, is historical: registration 57 began on 3 February 2023 and was cancelled on 29 April 2024. It is marked inactive. That entry cannot establish a current permission for either Buda Bridge or Buda.com SpA.[3]
Company, regional entities and scale
Sections ↑The current homepage reports more than 800,000 created personal and business accounts and over US$3 billion moved through its markets. These are operator figures without a stated volume period, and are not a count of active traders or an independently comparable daily-volume ranking.[1]
Legal identities disclosed in primary documents
| Entity | Jurisdiction / identifier | Documented role |
|---|---|---|
| Buda.com SpA | Chile; RUT 76.415.528-9 | Platform and referral contracting company.Source 36 |
| Buda Bridge SpA | Chile; RUT 77.615.126-2 | Related intermediary and OTC provider described in current terms.Source 2 |
| Buda.com S.A.S. | Colombia | Operator named in the local privacy policy.Source 5 |
| SURBTC S.A. / BUDA.COM S.A. | Peru; RUC 20602082891 | The same policy uses both names with this tax number.Source 4 |
The Peruvian wording demonstrates a naming inconsistency within one disclosure, not two independently established businesses. Confirm the contracting name on account documentation; the shared brand alone does not identify every regional counterparty.[4]
- Operator
- Buda.com SpA and regional entities; Buda Bridge SpA for disclosed intermediary services.
- Exchange model
- Centralised
- Service scope
- Local-currency spot markets, OTC, custody, international payments and separate BTC-backed CLP credit.
- Client types
- Retail clients; Institutional clients
- Pricing publication
- Public and quoted pricing
- Pricing scope
- Public simple tariffs and thirteen Pro tiers; negotiated OTC and credit quotes; dynamic transfer costs.
- Funding scope
- CLP, COP and PEN payment routes and supported crypto networks; Argentina fiat access disabled.
- Custody and asset handling
- Operator-managed cold/hot wallets; current contract permits delegated custody and fiat diversification.
- Client eligibility
- Verified local users and eligible businesses in Chile, Colombia and Peru; US/Canadian exclusions and local-ID conditions apply.
- Support
- Website chat and published email link; weekday hours, status page and region-specific complaint routes.
- Authorisation and registration scope
- Current homepage describes Chilean CMF incorporation as pending; contradictory contract wording and an inactive historical Bridge registration do not establish current authorisation.
Exchange metadata checked 20 Oct 2026Source 1Source 2Source 36Source 4Source 5Source 6Source 18Source 3
Covered contracting entities
Buda.com SpA
- Jurisdiction
- Chile
- Covered services
- Platform operator; RUT 76.415.528-9.
- Client and location scope
- Verified customers.
Buda Bridge SpA
- Jurisdiction
- Chile
- Covered services
- Related intermediary and OTC provider; RUT 77.615.126-2.
- Client and location scope
- Approved relevant-service customers.
Buda.com S.A.S.
- Jurisdiction
- Colombia
- Covered services
- Local privacy-policy operator.
- Client and location scope
- Applicable Colombian users.
SURBTC S.A. / BUDA.COM S.A.
- Jurisdiction
- Peru
- Covered services
- Local policy names; same RUC 20602082891.
- Client and location scope
- Applicable Peruvian users.
Additional products and operating details
Sections ↑CLP credit can be secured by BTC worth twice the amount borrowed. The current guide offers one-, two- or three-month terms, monthly interest servicing and flexible principal repayment; extensions use the then-current rate. The simulator discloses monthly interest, CAE, instalments and collateral. Available lending liquidity also limits the amount.[37]
Bitcoin-backed credit risk thresholds
Paying down debt or adding BTC reduces the ratio. Optional automatic collateral addition can draw on available BTC in the account. A rapid price fall can reach the liquidation threshold before a warning period ends; locked collateral is unavailable for ordinary withdrawal.[38][37]
International payments convert local funding through stablecoins behind the interface and pay a recipient’s bank account. The recipient need not hold a Buda account. The quote should show the destination amount; remittance destinations are not automatically jurisdictions in which the recipient can open a trading account.[1]
Verified personal referrers earn 20% of an accepted new customer’s trading fees for one year from account creation. The programme requires the referral link at registration, excludes companies absent express permission, and ends future accrual when the referral relationship terminates. Tax documents or withholding can affect the credited amount.[36]
The help guide sets a US$5-equivalent payout threshold. Credits can mix fiat and crypto according to the referred trades; payment history appears in the account. An accrued estimate is not already cash in a bank, and conversion or withdrawal can incur the normal charges.[35]
If a referral reward arrives in a fiat currency for which the referrer has no own-name bank account, the agreement requires conversion through crypto or into an eligible withdrawal currency. The normal trading tariff applies to those conversions.[36]
The authenticated API supports order placement/cancellation, balances and fiat/crypto withdrawal requests, including simulation parameters. Credentials can therefore expose funds as well as trading instructions. Audit the permissions granted to any integration; closing its screen does not cancel resting orders or revoke its credentials.[17]
Sources & further reading
- Current platform overview Buda.com · Accessed 20 Oct 2026
- Platform agreement Buda.com · Accessed 20 Oct 2026
- Historical Buda Bridge entry CMF · Accessed 20 Oct 2026
- Peru privacy disclosure Buda.com · Accessed 20 Oct 2026
- Colombia privacy disclosure Buda.com · Accessed 20 Oct 2026
- Service fee page Buda.com · Accessed 20 Oct 2026
- Current public transfer fees Buda.com · Accessed 20 Oct 2026
- BTC/CLP tier schedule Buda.com · Accessed 20 Oct 2026
- BTC/COP tier schedule Buda.com · Accessed 20 Oct 2026
- BTC/PEN tier schedule Buda.com · Accessed 20 Oct 2026
- USDC/CLP tier schedule Buda.com · Accessed 20 Oct 2026
- USDC/COP tier schedule Buda.com · Accessed 20 Oct 2026
- USDC/PEN tier schedule Buda.com · Accessed 20 Oct 2026
- Market catalogue and controls Buda.com · Accessed 20 Oct 2026
- Maker and taker treatment Buda.com · Accessed 20 Oct 2026
- Order preview and settlement amount Buda.com · Accessed 20 Oct 2026
- API documentation Buda.com · Accessed 20 Oct 2026
- Available fiat funding routes Buda.com · Accessed 20 Oct 2026
- Peru card funding Buda.com · Accessed 20 Oct 2026
- Yape and Plin funding Buda.com · Accessed 20 Oct 2026
- Bre-B funding Buda.com · Accessed 20 Oct 2026
- Deposit and withdrawal timings Buda.com · Accessed 20 Oct 2026
- Verification-based fiat limits Buda.com · Accessed 20 Oct 2026
- Transfer minimums Buda.com · Accessed 20 Oct 2026
- Crypto withdrawal instructions Buda.com · Accessed 20 Oct 2026
- Withdrawal PIN and device controls Buda.com · Accessed 20 Oct 2026
- Custody security controls Buda.com · Accessed 20 Oct 2026
- Official customer support Buda.com · Accessed 20 Oct 2026
- Transaction-history export Buda.com · Accessed 20 Oct 2026
- OTC desk conditions Buda.com · Accessed 20 Oct 2026
- Personal verification Buda.com · Accessed 20 Oct 2026
- Foreign resident eligibility Buda.com · Accessed 20 Oct 2026
- Business account levels Buda.com · Accessed 20 Oct 2026
- Full business verification Buda.com · Accessed 20 Oct 2026
- Referral payout guidance Buda.com · Accessed 20 Oct 2026
- Referral agreement Buda.com · Accessed 20 Oct 2026
- Bitcoin-backed CLP credit Buda.com · Accessed 20 Oct 2026
- Credit liquidation thresholds Buda.com · Accessed 20 Oct 2026
- Dynamic-key recovery Buda.com · Accessed 20 Oct 2026
- Account deletion Buda.com · Accessed 20 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.