Markets & services
Sections ↑Brasil Bitcoin’s advanced public trading interface separates the price chart, order book, recent trades and order history. Market, limit, stop-limit and OCO controls are visible, alongside filters for open and completed orders. This describes the available interface; actual execution and account-specific access were not tested. A resting limit order and an immediately executable order can incur different fees, so the order label alone does not establish the final charge.[4]
Trading and product routes
| Route | How it works | Operational boundary |
|---|---|---|
| Advanced spot | Market, limit, stop-limit and OCO controls | Execution depends on available orders; open orders can be cancelled.Source 4 |
| OTC | Desk quotes from R$50,000 per operation | Individual, corporate and platform clients; verification and transaction approval apply.Source 5 |
| BB Portfólios | Single purchase of a thematic basket | Constituent coins cannot be withdrawn individually; exit pays BRL.Source 22 |
| BB Aplicar | Allocate selected balances to a yield offer | Offer-specific return, strategy and redemption conditions apply.Source 21 |
Terms §56 instead sets OTC above R$200,000; confirm the applicable threshold.[3]
The OTC desk advertises round-the-clock service, including weekends, and locks a quotation before confirmation. Its no-slippage description is a company claim about the agreed quote, rather than an independently tested execution guarantee. Approved OTC credit can allow a customer to lock a price before depositing the settlement balance. That facility is assessed individually; the public page does not establish a universal borrowing rate, collateral schedule or retail margin account.[5]
A still-accessible Maximizada page advertises exposure up to 100 times the committed amount, with long-position examples and profit/loss controls. It retains the older company footer. The inspected material did not establish a current financing tariff, liquidation formula or present account eligibility. Those gaps prevent treating its advertised maximum as an available limit for every new account; customers considering this route need the current product agreement and loss mechanics before placing an order.[26]
Fees & commercial terms
Sections ↑Order-book fees by 30-day BRL volume
| Volume threshold | Taker/active | Maker/passive |
|---|---|---|
| ≤R$250,000 | 0.50% | 0.20%Source 7 |
| >R$250,000 | 0.45% | 0.18%Source 7 |
| >R$500,000 | 0.40% | 0.16%Source 7 |
| >R$1,000,000 | 0.35% | 0.14%Source 7 |
| >R$1,500,000 | 0.30% | 0.12%Source 7 |
| >R$2,000,000 | 0.25% | 0.10%Source 7 |
| >R$2,500,000 | 0.20% | 0.08%Source 7 |
| >R$5,000,000 | 0.12% | 0.05%Source 7 |
A R$1,000 base-tier maker execution costs R$2; a taker execution costs R$5, excluding any later withdrawal.[7]
The withdrawal FAQ quotes 0.5% plus R$1.99 for PIX, or plus R$4.99 for TED, with a R$10 withdrawal minimum. On a R$1,000 PIX withdrawal, that formula produces a R$6.99 fee and R$993.01 net. The same FAQ states a R$2.99 minimum fee but illustrates R$100 becoming R$97.51: that example uses only R$2.49. The small-withdrawal minimum is therefore unresolved; use the confirmation screen rather than assuming the illustration overrides the stated floor.[8]
Optional subscription costs
For each subscription, the waiver is earned either through the required combined order-book trading/card spending over 30 days, or by maintaining the minimum eligible balance throughout all 30 days. Balance and activity are not added together. Eligible balances are BRL, BTC, USDT and USDC at their BRL equivalent. Both plans waive order-book trading fees on only R$2,000 of volume per 30 days. The subscription is optional; international transfers remain separately priced.[10]
International card costs
| Use | Published charge |
|---|---|
| USD purchase | 0.5%.Source 7 |
| Other purchase currency, including BRL | 0.5% plus 1% conversion.Source 7 |
| Non-USD purchase up to US$60 | US$0.30 extra after the first 10 such purchases in 30 days; the exemption concerns this extra charge.Source 7 |
| Virtual card | First three free; US$0.20 per issuance from the fourth.Source 7 |
| ATM balance enquiry | US$0.60.Source 7 |
| ATM withdrawal | US$1 plus 0.65%; the ATM owner can add its own disclosed fee.Source 7 |
Deposits, withdrawals & operational limits
Sections ↑For a BRL deposit, select Deposit, choose reais and use the PIX key/QR code or TED instructions shown for the account. Funding and withdrawal bank accounts must share the platform account’s CPF or CNPJ. An individual and a company they own are different holders for this purpose. The first-deposit guide warns that some large initial deposits can trigger a security review lasting up to 48 hours. A completed bank transfer therefore does not always mean immediate withdrawal availability.[11]
Published verification and transfer limits
| Account stage | BRL deposit allowance | Other listed access |
|---|---|---|
| Unverified | R$10,000 cumulative | No withdrawals or crypto depositsSource 7 |
| Verified level 1 | R$50,000/month | Crypto flows and BRL withdrawals: unlimitedSource 7 |
| Verified level 2 | Individually agreed | Additional review/supportSource 7 |
The older general FAQ still prints R$80,000 per month for verified BRL deposits and unlimited crypto deposits even for unverified users. It also quotes one hour for BRL deposits, 30 minutes for PIX withdrawals and one blockchain confirmation for crypto deposits. Those legacy entries differ from the current tariff’s verification table and should not be treated as unconditional account promises. Confirm the current allowance and processing status in the account before committing a large transfer.[9]
External crypto withdrawals require the selected asset, network, amount and destination, followed by the transaction PIN. The guide describes this workflow on both the website and mobile app. The recipient must support the exact chosen network, not merely the same token name. Review the displayed network charge and destination before confirming: the guide treats an accepted blockchain transfer as irreversible. A low network fee does not compensate for sending through a network the recipient cannot credit.[12]
If an incoming crypto transfer is confirmed on-chain but absent from the balance, the help article directs users to the relevant asset and network in Deposits, then the missing-deposit option, and to submit the transaction hash for resynchronisation. An unconfirmed blockchain transaction follows a different path: the exchange says it cannot accelerate network confirmation. For an incorrect network or a problem that remains unresolved, contact support with the transaction details; recovery is not promised.[13]
Global Account provides US receiving details for ACH, Fedwire and SWIFT, and an IBAN for SEPA. Its product page says incoming dollars or euros are converted and credited as digital-dollar balances, and advertises payments to more than 60 countries with local-currency delivery. Confirm the asset credited and conversion quote for the activated route; the tariff gives a different balance description.[14]
The tariff instead says receipts remain in USD/EUR. Global transfer fees: 0.5% plus ACH US$2, Fedwire US$20, SWIFT US$35 or SEPA €1; intermediary costs may apply.[7]
Custody & security
Sections ↑The terms place fiat payment handling with third-party providers and say Brasil Bitcoin does not directly custody those financial amounts.[3]
The company describes most stored crypto as held in cold wallets. That is its description of wallet operations, rather than a dated, independently reconciled asset-and-liability report. Hosted account balances remain dependent on the provider’s custody and withdrawal processes. The reviewed company overview does not identify a customer compensation scheme, an insurance ceiling or a per-client entitlement that would convert a loss into an assured reimbursement.[1]
Published account controls include two-factor authentication, a separate withdrawal PIN, automated IP checks, encryption and firewalls. These controls address account access and transaction authorisation; they do not establish protection against every operational failure or insolvency. The public security FAQ provides no named insurer, covered event schedule, aggregate policy limit or customer claim procedure. No insurance amount is therefore assigned to the account in this profile.[15]
The lost-device help page describes waiting for the login-token timer and then using SMS if a number is registered, or email otherwise. After access is restored, it recommends enabling two-factor authentication again through Profile or Settings. The inspected page gives no fixed release time for withdrawals after recovery. Regaining login access and regaining every money-movement permission should therefore be checked separately, especially when a transfer is already pending.[16]
Onboarding & eligibility
Sections ↑General terms require Brazilian-resident adults or Brazilian companies, CPF/CNPJ and appropriate representation; emancipated minors need evidence.[3]
A separate current page advertises accounts from age 12 with guardian involvement and validation, and crypto withdrawals after verification. This is broader than the general eligibility wording above. A prospective minor needs confirmation of the specific guardian agreement and permitted functions; the promotional age threshold should not be read as dispensing with that agreement. The company describes digital submission of both the young person’s and responsible adult’s information.[17]
Suspension/cancellation may follow 180 inactive days. After 24 months without access/trading, a notified monthly custody/maintenance fee may apply, capped by balance. Withdraw remaining funds before closure; cancelled accounts lose transaction-record access.[3]
The deletion FAQ places the request in account settings and states that a deleted customer cannot register again. Treat deletion as a consequential account action, not an ordinary logout or temporary pause. Download the records needed for reconciliation and resolve pending transfers before requesting it. The public deletion instructions do not set out an appeal or later reopening timetable.[19]
Support & complaints
Sections ↑Human chat is available through the website and app on business days from 08:00 to 20:00; the published schedule does not state a timezone. The contact page also offers email for matters needing attachments or a structured response, while the help centre and SophIA are available for self-service. The separate OTC desk’s 24/7 description should not be applied to ordinary customer-support staffing. Use the contact page’s current links when escalating a deposit, withdrawal or verification issue.[2]
For an app that will not open, the dedicated help article directs customers to chat or email. It does not establish that support can take or cancel orders by telephone, execute a trade from an email, or guarantee an outage price. A support ticket is consequently a troubleshooting request, not confirmation that an order has been dealt. Check order status when access returns before submitting a replacement instruction.[18]
Authorisations & registrations
Sections ↑The Portuguese terms state a BCB authorisation application, NUP 18600.126664/2026-41. An application reference is not a granted permission; no independently matched approval was established for this profile.[3]
Company & operating entities
Sections ↑The current contact page identifies Brasil 8 Sociedade Prestadora de Serviços de Ativos Virtuais Ltda., CNPJ 41.043.469/0001-95, in São Paulo. That is the operator used in this profile.[2]
The accessible Spanish terms still identify Brasil Bitcoin Serviços Digitais Ltda., CNPJ 29.519.837/0001-23. Older help-page footers also retain that identity. The mismatch establishes inconsistent public documentation, not the legal mechanism or date of a completed customer-contract transfer. Customers checking historical statements against current onboarding documents should retain both the exact entity name and CNPJ rather than relying only on the Brasil Bitcoin brand.[20][15]
The company overview places the business within the B8 group and says it began in 2018. On 20 October 2026, it displayed 700,000 clients since inception, R$25 billion transacted cumulatively and more than 100 listed cryptoassets. These are company figures, not verified active-trader counts or a comparable daily-volume ranking.[1]
- Operator
- Brasil 8 Sociedade Prestadora de Serviços de Ativos Virtuais Ltda.
- Exchange model
- Centralised
- Service scope
- Brazil-focused spot trading, custody and OTC; additional app products have separate operating conditions.
- Client types
- Retail clients; Institutional clients
- Pricing publication
- Public pricing
- Pricing scope
- Volume-tiered order-book charges; withdrawals and optional subscription products carry separate costs.
- Funding scope
- Same-holder PIX/TED and supported crypto networks; additional Global Account conversion routes.
- Custody and asset handling
- Hosted crypto balances; the company describes predominantly cold storage.
- Client eligibility
- Brazilian resident adults and Brazilian companies under general terms; a separate guardian-led minor route is advertised.
- Support
- Website/app chat on business days 08:00–20:00; timezone unspecified. Email and self-help also available.
- Authorisation and registration scope
- The company states a Brazilian authorisation application; a granted BCB permission was not independently established.
Exchange metadata checked 20 Oct 2026Source 1Source 2Source 3Source 4Source 5Source 7Source 10Source 11Source 12Source 14Source 17Source 21
Covered contracting entities
Brasil 8 Sociedade Prestadora de Serviços de Ativos Virtuais Ltda.
- Jurisdiction
- Brazil
- Covered services
- Current Portuguese-site operator; CNPJ 41.043.469/0001-95.
- Client and location scope
- Brazil-focused platform; onboarding restrictions apply.
Additional services & account tools
Sections ↑BB Aplicar requires an allocation to the selected offer rather than paying the same return on every idle trading balance. The page describes staking and other yield strategies, with headline USDT/USDC returns up to 5.5% annually, while its displayed cards show 2.56% for USDT and 2.45% for USDC. It also promotes BRL returns linked to CDI and 24/7 liquidity. These are offer indications, not a fixed return or established principal guarantee. The inspected page does not fully identify the yield counterparties or resolve the differing headline and card rates.[21]
BB Portfólios groups assets into themes such as major coins, Web3 and metaverse, with purchases from R$10. The platform periodically revises composition and says material changes are notified through the app and email. A holder cannot withdraw the underlying coins separately: exit is by selling the portfolio for reais. A basket can therefore behave differently from individually purchased, externally withdrawable spot assets. The reviewed page does not supply a complete separate management-fee or automatic-rebalancing execution schedule.[22]
SophIA uses account context to answer questions, discuss the portfolio and prepare requested operations through text, voice or images. Its current product page says transactions happen at the customer’s request and must be reviewed and confirmed before execution. It is therefore not presented as having independent discretion to trade the account. The service is incorporated into the existing app, with the company saying no account migration or history loss is required.[23]
The REST API supports account/trade history and trading, with separate signed-key permissions for trade, crypto withdrawals and BRL withdrawals. Limit orders default to GTC; IOC permits partial execution then cancels the remainder, while FOK requires a complete fill. Market orders default to FOK and can use IOC. Legacy authentication requires approved IPs; the signed route uses an API secret. Those granular permissions apply to signed keys; do not assume all authentication modes have that boundary. These documented interfaces were inspected without submitting private requests.[6]
General terms §53 instead describe API keys as granting full account access.[3]
The May 2025 income-statement guide describes an email containing a request button, followed by delivery of the report as an attachment. It says that workflow was introduced for that year and would be improved. A current 2026 delivery commitment or complete downloadable tax-report format was not established from the inspected material. Customers should reconcile transaction history with their own wallet and bank records rather than assume the historical email process is the current reporting service.[25]
Cripto Grátis requires app participation and a deposit from R$10, with weekly redemptions under the campaign’s current rules. The page also describes a referral share of 20% of the referred customer’s trading fees. It does not establish that every registrant receives the advertised maximum or that all promotional rewards can immediately be withdrawn as cash. Promotional entitlement, ordinary purchased crypto and available bank-withdrawal balance are different quantities until the applicable conditions are met.[24]
Sources & further reading
- Company overview Brasil Bitcoin · Accessed 20 Oct 2026
- Contact and corporate details Brasil Bitcoin · Accessed 29 Oct 2026
- Portuguese general terms Brasil Bitcoin · Accessed 20 Oct 2026
- Advanced trading interface Brasil Bitcoin · Accessed 20 Oct 2026
- OTC desk Brasil Bitcoin · Accessed 20 Oct 2026
- REST V2 specification Brasil Bitcoin · Accessed 20 Oct 2026
- Current fees and limits Brasil Bitcoin · Accessed 29 Oct 2026
- BRL withdrawal fee FAQ Brasil Bitcoin · Accessed 20 Oct 2026
- Legacy fees and deadlines FAQ Brasil Bitcoin · Accessed 20 Oct 2026
- BB Plus subscription Brasil Bitcoin · Accessed 29 Oct 2026
- First BRL deposit Brasil Bitcoin · Accessed 20 Oct 2026
- Transfer crypto between wallets Brasil Bitcoin · Accessed 20 Oct 2026
- Missing crypto deposit Brasil Bitcoin · Accessed 20 Oct 2026
- Global Account Brasil Bitcoin · Accessed 20 Oct 2026
- Account security controls Brasil Bitcoin · Accessed 20 Oct 2026
- Lost authentication device Brasil Bitcoin · Accessed 20 Oct 2026
- Accounts for minors Brasil Bitcoin · Accessed 20 Oct 2026
- Application access failure Brasil Bitcoin · Accessed 20 Oct 2026
- Account deletion FAQ Brasil Bitcoin · Accessed 20 Oct 2026
- Legacy translated terms Brasil Bitcoin · Accessed 20 Oct 2026
- BB Aplicar / B8 Earn Brasil Bitcoin · Accessed 20 Oct 2026
- BB Portfólios Brasil Bitcoin · Accessed 20 Oct 2026
- SophIA account assistant Brasil Bitcoin · Accessed 20 Oct 2026
- Cripto Grátis campaign Brasil Bitcoin · Accessed 20 Oct 2026
- 2025 income statement guide Brasil Bitcoin · Accessed 20 Oct 2026
- Maximizada product page Brasil Bitcoin · Accessed 20 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.