Blockchain.com: Trading Account, legacy Exchange migration and product boundaries

Blockchain.com remains active, but its standalone Exchange suspended trading on 19 October 2025. The migration guide, updated in September 2026, directs legacy customers to the Trading Account on web or mobile to transfer remaining crypto and fiat. The confirmation moves the balances together. An old Exchange login, market page or API manual therefore does not establish that its former order book is trading today.[1]

The August 2026 limit-order guide gives a web Limit Order menu and a mobile Trade route. Enter price and quantity, inspect the preview and confirm. Orders can remain open for up to three months; the particular expiry is shown in the order details. This documentation establishes both device workflows, without establishing synchronised chart layouts or watchlists.[4]

Published minimum quantities include 0.0005 BTC and 0.0022 ETH. Asset and USDT availability still depend on the account region. A minimum order quantity is an amount of the base asset, not a dollar minimum or a promise of executable liquidity.[3]

A partial fill leaves the remainder open until execution, cancellation or expiry. Cancelling affects the unfilled part, and expiry returns the unused funds. Closing an app or disconnecting a device should not be treated as cancelling an accepted Trading Account order.[37]

The currently linked European execution policy describes retail orders executed outside a trading venue against the firm’s own capital. The firm is the counterparty. Its assessment considers the total cost, including price and execution charges, with specific customer instructions affecting execution. This brokerage arrangement should not be confused with matching against the former Exchange order book.[5]

Options begin with a minimum USD 5 premium, excluding fees. The purchase guide gives a thirty-second quote window and requires enough USDC for the premium and upfront charge. The offered strike and expiry cannot be edited, and an accepted option cannot be sold or closed early. A target-price illustration is therefore not an exit instruction.[32]

The general retail pricing guide separates the quoted exchange rate, Blockchain.com charges and any applicable network cost. The quote includes a spread that can vary between orders. A sale or swap originating in the self-custodial wallet can also require a blockchain fee; an ERC-20 transaction needs ETH for that fee.[6]

The November 2025 tariff adds 2% for card payment and lists non-EMT spreads of 1.5% for buying and 3% for selling/swapping; its EMT spread is zero. The printed bands overlap at EUR 150, so inspect that boundary in the quote. Bank deposits are free; listed withdrawals cost GBP 0.50, EUR 0.50 or USD 25. Crypto processing combines network, maintenance and margin components.[7]

European terms normally refresh quotes every hundred seconds, while the displayed expiry governs the particular offer. Confirmation makes the order final; a later cancellation request is not an assurance that execution can be stopped. Inspect both the units to be received and the separately displayed charges before acceptance.[17]

Options charge a percentage of premium upfront and a settlement charge only when gross payout minus the original premium is positive. The latter basis does not first deduct the upfront fee. The help page’s 2% and 10% figures are illustrations, not a confirmed universal tariff. Pricing also embeds a premium markup.[33]

Loan interest compounds daily. Repayment within thirty days of opening or increasing a loan can incur the remaining interest for that thirty-day period on the amount repaid. After that window the guide states no early-repayment charge. The offered rate and liquidation conditions should be read together with this cost of an early exit.[35]

The staking guide describes no separate account-use fee and says the displayed reward rate already reflects applicable charges. It does not establish that every validator or asset has the same gross yield or commission.[40]

Method rows list currencies without an equivalence convention. The separate overview calls fiat deposits unlimited, conflicting with the daily cap. Confirm the account limit and route before a large transfer.[9][10]

The September 2026 timing table gives domestic USD wires one to two business days and SWIFT deposits two to three. Its EUR row is labelled SEPA Instant but states one to two days; that wording does not support a guaranteed instant arrival. Payment authorisation, account credit and withdrawal eligibility are different events.[9]

The US dollar wire-withdrawal guide separately publishes a USD 500 minimum, USD 20 fee and five-to-ten-business-day window. The receiving US bank must support the required Fedwire routing. The fee alone equals 4% of USD 500; that comparison excludes bank charges and does not determine whether the account deducts the fee inside or outside the requested amount. The European USD 25 tariff concerns a different route.[11]

Crypto deposits carry no Blockchain.com deposit fee in the transfer guide. External withdrawals carry a variable processing charge shown before confirmation, and withdrawals may be batched. The reviewed page supplies no numeric maximum despite its fee-table heading; inspect the amount for the selected asset and network.[8]

The September hold guide describes ACH restrictions lasting up to five days and possible card-payment holds. During a hold, a balance may support internal trading while external crypto transfers, moves to the DeFi Wallet and fiat cash-out remain unavailable. The account displays the release status. Restoring a wallet with its recovery phrase can also require identity verification again before withdrawal.[12]

Incorrect-transfer recovery is conditional. The August 2026 guide gives USD 100 and USD 3,000 thresholds for specified simpler and complex cases, a 10% charge on successful recovery and possible waits exceeding three months. These thresholds do not make every wrong-chain transfer recoverable. If funds return to the original sending platform, that platform may need to credit the customer separately.[13]

Trading Account assets are held through a company-managed account. The DeFi Wallet instead places keys and the twelve-word recovery phrase under the user’s control and cannot hold a conventional bank balance. Losing the password and recovery phrase can make self-custodial assets inaccessible to both the customer and support. Receiving addresses and networks must be checked separately for each product.[2]

The European safeguarding summary describes client beneficial ownership, separation from company assets, hot/cold omnibus wallets and internal entitlement records. Most assets are held cold, with group custody infrastructure rather than an external subcustodian. It provides liability for an attributable custody incident, capped at market value when the loss occurred, with exclusions for independent protocol events. That contractual liability is not a quantified insurance policy. Fiat safeguarding uses separate EU bank accounts and daily reconciliation.[14]

Flexible Rewards changes that ownership position: the product guide says title transfers to Blockchain.com for institutional lending and returns when the customer exits. Rewards accrue daily and are generally credited on the first of the following month, at variable rates. A displayed rewards balance should therefore not be treated as ordinary segregated custody or an insured bank deposit.[38]

Options have another boundary. The premium and upfront fee become the options company’s own assets. Any settlement owed remains an unsecured claim until credited to the Trading Account. The contractual custody protections of that Trading Account do not protect a premium already paid to the separate options counterparty.[39]

Security settings include two-factor authentication and two different IP controls. A whitelist can bypass email verification for specified addresses; login restriction limits access to those addresses and can cause lockout when an IP changes. Google/Apple single-sign-on users may need to finish Wallet setup before the security settings, including two-factor authentication, become available.[15]

The user agreement requires the higher of eighteen or the applicable age of majority, identity verification and potentially source-of-funds information. Product access remains regional. The legal notice says custodial and exchange services are paused for Canadian residents; self-custodial wallet access should not be read as eligibility for a funded Trading Account.[16]

Certain legacy US customers use Bakkt Crypto Solutions, LLC and Bakkt Marketplace, LLC. Their migrated route is mobile-only, supports six listed coins and USD ACH transfers of USD 10–5,000, but excludes card, wire and external crypto transfers. The July 2026 update keeps previously onboarded pre-17-June HI/VA/NJ/TN accounts on Bakkt, while directing July-onward or not-yet-migrated customers to Blockchain.com. The guide leaves June 17–30 and inconsistent New York references unresolved; confirm the assigned provider before funding.[20]

Deleting the account removes platform access to both Trading Account and DeFi Wallet interfaces and cannot be undone. A remaining self-custodial balance needs its recovery phrase and a compatible wallet. The help page requires a different email for a new account. This is account deletion, not evidence of an inactivity fee or automatic asset disposal after a stated idle period.[30]

For an access or execution incident, retain the transaction identifier, asset, amount, time and error details for the support request. The public support route does not establish a telephone dealing desk authorised to accept emergency trades. A service-status announcement also does not confirm cancellation of an individual open order.[22]

The European procedure requests complaints within three months of learning of the problem. Internal handling is free, with admission/acknowledgement within three business days and a response within fifteen business days, exceptionally up to thirty-five with explanation. Unresolved eligible matters can go to Malta’s Office of the Arbiter for Financial Services. This procedure retains the former BlueCube name.[21]

The Bank of Lithuania’s passport record identifies Blockchain.com Operations (Malta) Limited, C112722/BCML8, LEI 254900GDCT8070R2VV26. It lists custody, fiat/crypto exchange, crypto/crypto exchange, order execution and transfers, alongside a separate payment-institution category. This is an exact entity and service record for cross-border activity, not permission for every product bearing the brand.[23]

The AMF’s indexed white-list entry identifies that Malta company as licensed by the MFSA. The FCA’s indexed firm record identifies Blockchain.com Operations (UK) Limited, FRN 1036678, for certain cryptoasset activities. The full FCA activity record did not render in this inspection; its registration is not presented here as a broader investment-services authorisation.[24][25]

The 12 October 2026 options agreement expressly says Blockchain.com (BVI) II Limited and its options service have no financial-services licence, including under MiCA, MiFID or the BVI regime. Other group permissions do not extend to that bilateral product.[39]

A September 2026 company announcement reported 44 million confirmed accounts. This is a cumulative company measure, not monthly active traders or present Exchange volume. The announcement concerned exploration of tokenised securities with NYSE; it does not by itself establish a live retail securities-trading service.[27]

There is a current identifier inconsistency: the August 2026 Malta contract prints C112614, while the authority passport record prints C112722 for the same legal name. The customer should resolve that discrepancy in the operative agreement; the differing number should not be silently treated as a verified second operator.[17][23]

The December 2025 MiCA transition notice used BlueCube (Malta) Limited. It preserved credentials while allowing renewed verification, Travel Rule information and new deposit addresses. The current Operations (Malta) identity and older BlueCube-labelled policies therefore need to be read with their dates; the legacy name is not a separate additional exchange profile.[19]

The July 2026 UK migration also changed banking from LHV to Banking Circle: old LHV details ceased accepting deposits. Existing credentials and history were retained, recurring card purchases were cancelled, and affected STRK/CELO balances were converted to USDT under that notice. Saved beneficiaries and recurring instructions should consequently be checked against the current account.[18]

Operator

Regional Blockchain.com entities; separate product and Bakkt counterparties.

Exchange model

Centralised

Service scope

Active Trading Account brokerage, with separate rewards, loans, options and a self-custodial interface to third-party perpetuals.

Client types

Retail clients; Institutional clients

Pricing publication

Public and quoted pricing

Pricing scope

Quoted spreads and transaction charges; European tariff and US withdrawal charges are route-specific.

Funding scope

Eligible bank, card and crypto routes; legacy Bakkt accounts have narrower capabilities.

Custody and asset handling

Trading Account custody differs from self-custody, rewards lending and bilateral options.

Client eligibility

Residence, account cohort, verification and product terms determine access.

Support

Support Center requests, status page and separate complaint procedures.

Authorisation and registration scope

Malta and UK records concern named entities; the options agreement expressly excludes financial-services licensing.

Exchange metadata checked 20 Oct 2026Source 1Source 2Source 5Source 6Source 7Source 9Source 11Source 16Source 20Source 21Source 22Source 23Source 24Source 25Source 26Source 27Source 31Source 32Source 34Source 38Source 39Source 40

For non-US Trading Accounts, the tax guide gives Settings, Tax Center, year selection and Generate Report to create a CSV. A separate wallet-address file identifies addresses but is not a complete on-chain transaction history. Those self-custodial movements need to be reconciled with the account export rather than assumed included.[28]

A separate July 2026 guide preserves the historical Exchange Tax Center workflow: select a year in Exchange settings, generate an export and use the emailed download. Preserve those older trades alongside successor-account records; a downloadable historical report is not evidence that the Exchange has resumed execution.[29]

Legacy Exchange API documentation still describes read/trade permissions, IP restrictions and an opt-in cancel-on-disconnect feature. That option can cancel all live user orders rather than just orders from the disconnected session. Because the underlying Exchange has suspended trading, these specifications do not establish current Trading Account API compatibility or an available automation service. Confirm current provisioning before relying on the old endpoint.[36]

Perpetuals are documented for iOS and Android, with web access described as forthcoming in the April 2026 guide. Hyperliquid supplies the trading service. Funding payments and liquidation belong to that separate leveraged product; a Blockchain.com spot or custody permission should not be extended to the third-party venue.[31]

Active Rewards has a separate exit clock: the hold guide calls for requests before Friday 08:00 UTC for Saturday processing, otherwise the position can renew for another week. Staking withdrawals can instead wait for the network’s unbonding process. Neither clock should be substituted for a normal bank-withdrawal estimate.[12]

The June AI service is covered by separate provisions in the user agreement. Its output requires human review and does not establish authority to make investment decisions or move account assets. The points have no monetary value and are not withdrawable cash or a transferable account balance.[16]