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Bithumb: Korean spot trading, conditional fees and KB Kookmin funding

Bithumb’s Korean service examined through its fee applications, order controls, bank and crypto-transfer rules, staking, custody, account recovery and API documentation.

By Editorial deskOperating status: ActivePublished Sources checked

Korean spot trading and supplementary services

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Bithumb Co., Ltd. operates the Korean exchange covered here. KRW and BTC spot markets sit alongside staking, collateralised coin borrowing and automation services. Its public verification FAQ excludes foreigners, including those resident in Korea. A linked KB Kookmin account is necessary for the ordinary KRW route, so access to the website alone does not establish that a customer can fund and trade.[1][2][5][8]

Availability01

Service structure and control

Service structure and control
ServiceWhat the documentation establishes
Spot ordersThe order API accepts limit orders, market purchases by total spend and market sales by quantity. The additional best-price and time-in-force settings are currently specified for the KRW market.Source 37
Fixed stakingAssets cannot trade or withdraw until unstaking. Customers may add more quantity and receive daily rewards under the applicable asset programme; rewards and locked principal have different availability.Source 22
Lending PlusCoin borrowing requires completed verification, a linked bank account, service consent and eligibility under Bithumb policy. A verified exchange account alone does not automatically grant borrowing access.Source 25
Automated arbitrageThis is a connected-API strategy service with its own termination process. The help material requires both removal of the connected key and termination of every operating strategy when the service has been used.Source 27
Specifications02

Published KRW order controls

Published KRW order controls
ControlScope and consequence
Order sizesMinimum ₩5,000. Published maximums are ₩5 billion for a limit order and ₩1 billion for a market order; the minimum quantity increment is 0.00000001. These limits are not a daily trading allowance.Source 4
Price incrementsKRW ticks vary by price band: for example ₩1 at prices from ₩100 to below ₩5,000, rising to ₩1,000 at ₩1 million or above. Pending orders retain the tick applicable when submitted.Source 4
IOC / FOKIOC fills available immediate quantity and cancels the rest; a partially filled IOC can have final state done. FOK either fills the full quantity immediately or cancels. Neither leaves a waiting residual.Source 37
Post-only / best-pricePost-only is a limit-order maker condition and cancels if it would immediately take liquidity. Best-price uses the opposing best quote and requires IOC or FOK. These API controls are scoped to KRW in the current specification.Source 37

Trading discounts and asset-specific charges

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Pricing & charges03

Fee basis and conditions

Fee basis and conditions
ChargeCurrent published informationQualification
KRW spot0.04% after applying for the discount; the application FAQ states a reduction from 0.25%.The applied period lasts 30 days from application. The displayed low rate is conditional, not an automatic permanent account entitlement.Source 3
BTC spotThe current fee guide displays zero trading fees.That page’s BTC statement does not remove KRW trading, transfer, borrowing or other service costs.Source 2
Incoming assetsThe fee guide states deposits are free, subject to small-deposit exceptions for some cryptoassets.The asset-specific minimum and charge must be checked before sending a small transfer.Source 2
Outgoing cryptoThe general FAQ describes asset-dependent fees and free transfers between Bithumb members.A newer revised notice cancelled the percentage-fee implementation scheduled for 23 September 2026 and says existing rates remain. The asset withdrawal screen is the operative check; there is no supported universal 1% rule.Source 16Source 17
Fixed stakingNode operating costs are deducted from total rewards first; up to 10% of the remainder may be taken as an operating fee.This is not simply a 10% deduction from gross network rewards. The fee can change and the asset programme controls payment.Source 23
Automatic loan repaymentThe borrowing FAQ adds a risk-management fee when automatic repayment occurs.The actual rate is not quantified in that FAQ. Market execution costs and collateral price movements also affect the remaining assets.Source 26

For a ₩1,000,000 executed KRW trade, 0.04% is ₩400; the stated undiscounted 0.25% is ₩2,500. Two separate same-notional fills would therefore cost ₩800 or ₩5,000 respectively. This arithmetic isolates trading fees: it excludes spread, slippage, price changes, banking and withdrawal charges, and assumes the stated rate actually applies to each execution.[3]

KRW banking and crypto transfer routes

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Transfer terms04

Funding in both directions

Funding in both directions
RouteOperational requirements
KRW inLink an eligible KB Kookmin account after bank due diligence. Request and authenticate the deposit inside Bithumb; a direct transfer through KB banking is listed as an unsuccessful route. Credit is described as prompt outside maintenance.Source 8
KRW outWithdrawal goes only to the registered account. Money reserved for unfilled buy orders is excluded from the available amount. Authentication can use the stated KB certificate, Kakao or mobile identity route, and a submitted KRW withdrawal cannot be cancelled.Source 8
Bank windowsThe dedicated FAQ gives daily delays at 23:50–00:05 Korea local time, plus third-Sunday windows of 00:00–00:30 and 05:00–05:30. One bank-linking section instead ends daily maintenance at 00:10; plan for that inconsistency around midnight.Source 9Source 8
Crypto inGenerate the deposit address by opening the asset’s deposit page first. Use that issued destination with the intended supported asset/network. The published route supports both PC and mobile; a previously assumed address is not proof that the current account deposit address exists.Source 13
Crypto outSupply destination, quantity, person/company type, recipient venue/wallet and recipient name, then authenticate. Supported counterparty routes differ. Repeated sub-₩1-million transfers outside approved routes can trigger restrictions; dividing a transfer does not remove screening.Source 13
Whitelisted destinationThe whitelist FAQ permits the customer’s own wallet address, not someone else’s, and describes its use for supported overseas exchanges not connected to CODE. Destination approval and blockchain network selection are separate requirements.Source 14
Process05

Trading funds versus withdrawable funds

Trading funds versus withdrawable funds
ConditionPublished effect
First/later KRW fundingThe first KRW deposit carries a 72-hour crypto-withdrawal delay. Later deposits restrict the corresponding crypto value for 24 hours per deposit. The help page distinguishes those crypto delays from ongoing trading and KRW withdrawals.Source 15
Available amountThe calculation removes open-order and pending-withdrawal reservations, restricted amounts and the withdrawal fee from total assets. A displayed balance therefore need not be fully available for external transfer.Source 15
FDS investigationCrypto withdrawals remain restricted while review is unfinished; Bithumb may request source-of-funds evidence through its evidence centre. A request can be cancelled during review and need resubmission after release. The dedicated FAQ says buying and selling remain available.Source 12

A separate transfer-support incentive illustrates why a reward should not be counted as available cash. Its FAQ places the ₩1 million same-day credit for qualifying outside monthly turnover of ₩100 million–below ₩1 billion under a 90-day hold; failure to trade ₩1 billion within that period leads to expiry on day 91, adjusted for a holiday. At the higher qualification tier, the credit has a 360-day restriction and a turnover test over days 331–360; unmet portions expire on day 361. Annual support and profit-congratulation payments are expressly distinguished from that hold. These are conditional programme rules, not an unrestricted deposit bonus.[28]

Customer assets, staking and incident evidence

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Protections & eligibility06

Custody and availability are separate questions

Custody and availability are separate questions
LayerEstablished scope
Cash protection frameworkThe FSC describes bank custody of customer deposits separately from provider and bank own funds. The decree provides for the bank to return user deposits directly following specified exchange failure or registration-cancellation events. This cash mechanism must not be extended to losses on the value of cryptoassets.Source 32
Cold-wallet frameworkThe FSC’s June 2024 explanation describes cold-wallet requirements and powers to impose a particular ratio where concerns arise. It is a description of statutory requirements, not an October 2026 independent measurement of Bithumb’s actual wallet allocation.Source 32
Fixed-stake exitAn unstaking request does not immediately make assets tradeable or withdrawable. Waiting periods depend on the particular blockchain; price exposure continues while the exit is pending.Source 24
Collateral liquidationThe borrowing FAQ triggers automatic repayment when the borrowing ratio reaches 95%. If the repayment asset is insufficient, collateral is sold at market for KRW and the borrowed asset is bought at market. The process allows additional quantity for price differences and returns the residual.Source 26

Bithumb’s 8 February 2026 notice acknowledges an erroneous Bitcoin event-reward credit on 6 February. It says 99.7% was recovered and that 1,788 BTC already sold was covered with company assets to restore the compared customer-asset position. This is a dated company account of remediation, rather than an independent financial audit or a promise that all future operational losses will receive identical treatment. The notice also announced specific affected-customer compensation and a seven-day fee waiver; that historical waiver is not the current general tariff.[30]

Verification and account acceptance

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Regional comparison07

Admission requirements

Admission requirements
CustomerDocumented conditions
Individual accountVerification uses the Bithumb app, an own-name phone, an accepted Korean identity document and an own-name bank account. The guide requests residence, work, transaction purpose and source-of-income information; it excludes passports from the stated ID route. Refusal or unverifiable details prevent service use.Source 7
Foreign nationalsThe explicit FAQ says foreigners cannot complete customer verification, including foreigners resident in Korea. This profile does not treat Bithumb as generally available to an international retail audience.Source 5
CorporationsThe corporate FAQ invites an application followed by contact with the corporate onboarding team through support. Staff specify the documents and permitted use; this is not evidence that every incorporated business has unrestricted KRW or borrowing access.Source 6

Account security, complaints and retained records

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Process08

Security and account-ending routes

Security and account-ending routes
IssuePublished process and limit
Unwanted loginAccount lock is available through the security centre on PC and mobile. Unlocking requires customer service. The FAQ does not say that choosing lock closes every trade, cancels every order or releases borrowing collateral.Source 10
Lost device / OTP applicationThe OTP guide directs customers to the security centre’s SMS/ARS authentication route after device changes or an unavailable OTP app. It does not establish a universal fixed post-reset withdrawal waiting period; other funding and investigation holds still matter.Source 11
Account closurePC and mobile provide termination requests; the closure FAQ says an account cannot be restored afterwards. If self-service is unavailable, contact support. No current inactivity-charge amount or universal dormant timer was established from the inspected account material.Source 21

Support and investor-protection routes

Bithumb customer centreWebsite
https://support.bithumb.com/hc/koSource 1

Scope Korean account, funding and document inquiries; operator is Bithumb Co., Ltd.

Published incident and telephone-support informationWebsite
https://feed.bithumb.com/notice/1651928Source 30

Scope Lists Korean telephone support at 1661-5566 and incident assistance.

Hours Telephone service advertised 24 hours, every day.

Investor-protection centreWebsite
https://safebithumb.com/Source 1

Scope In-person support is listed at 343 Gangnam-daero, Seocho-gu, Seoul.

Hours Weekdays 09:00–19:00 Korea local time; weekends and public holidays excluded.

State the transaction identifier, time and requested remedy when raising a dispute. The inspected material establishes firm support and bank-migration complaint responsibility, but not a fixed final-response deadline or a separately verified external adjudication route.
Specifications09

Document export and closure planning

Document export and closure planning
RecordFormat and restriction
Transaction statementRequest by PC or mobile for email delivery as PDF, not Excel. Each request covers up to one year and 15,000 records through the previous day; current-day history is excluded. Large requests can take 24 hours.Source 19
Reconciliation detailMultiple fills of a single maker order are aggregated in the statement. That makes the document different from a raw fill-by-fill API ledger. The stated download is password-protected; repeated incorrect entries require a new request.Source 19
After closureThe ordinary transaction-statement request is unavailable to former members; the FAQ directs them to customer support. Obtain the required records before terminating rather than assuming the original self-service export remains accessible.Source 20

Korean registration and the status of sanctions

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The FSC’s provider list dated 24 June 2026 identifies Bithumb as a notified Korean virtual asset service provider. This evidence concerns the Korean company and does not establish a worldwide licence or an entitlement to offer every product in another country.[31]

FIU’s 17 March 2026 release announced a six-month partial suspension scheduled for 27 March–26 September, targeting new customers’ external crypto transfers following anti-money-laundering findings. It also described a ₩36.8 billion fine decision with further fine-notice and response procedures. The stated transfer measure did not bar all existing users’ trading or ordinary KRW activity.[33]

Yonhap reported that the court granted a stay on 30 April, lasting until 30 days after judgment in the main action. The stay is not a final judgment clearing the underlying findings. A later merits outcome was not established in the inspected material, so the original calendar alone cannot justify either an unchanged current restriction or a claim that the litigation is over.[34]

Registered-user scale and the bank transition

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Bithumb reported more than ten million cumulative registered users in its 28 September 2026 notice. That is a company-reported registration total, not daily active funded traders or independently audited trading volume. It provides scale context for the Korean service profiled here without establishing an international accessibility claim.[18]

Bithumb changed its KRW banking service to KB Kookmin at 11:00 on 24 March 2025. Its notice says customers without the new link lose KRW deposits/withdrawals and KRW trading, with unfilled orders—including API orders—cancelled; some auxiliary services are stopped or cannot be newly requested. The notice provides a refund request for customers who decline the new bank, and assigns transition inquiries and complaints to Bithumb. These consequences explain why a legacy Nonghyup funding instruction should not be reused.[29]

Operator
Bithumb Co., Ltd.
Exchange model
Centralised
Service scope
Korean KRW/BTC spot exchange with staking, conditioned coin borrowing and automation.
Client types
Retail clients; Institutional clients
Pricing publication
Public and quoted pricing
Pricing scope
Public conditional30-day0.04% KRW discount, BTC fee statement and service charges; asset-specific live transfer and borrowing fees apply.
Funding scope
Linked KB Kookmin account and supported crypto counterparties; first/later KRW deposits cause72/24-hour crypto holds.
Custody and asset handling
Custodial exchange subject to Korean user-asset rules; staking and collateralised borrowing alter availability.
Client eligibility
Korean verification and bank requirements apply. The FAQ excludes foreigners including resident foreigners; corporations follow specialist onboarding.
Support
Korean help centre, telephone assistance and investor-protection centre; post-closure statements need support.
Authorisation and registration scope
Listed as a notified provider in the FSC June2026 list. March2026 partial-transfer sanction and April court stay have different procedural significance.

Exchange metadata checked 20 Oct 2026Source 1Source 7Source 5Source 6Source 8Source 31Source 32

Covered contracting entities

Bithumb Co., Ltd.

Jurisdiction
South Korea
Covered services
Korean exchange and documented supplementary services.
Client and location scope
Verification, KB Kookmin link for KRW and specialist corporate approval; foreigners excluded by publishedFAQ.
Source 1Source 7Source 5Source 6

API limits, upcoming migration and AI authority

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Specifications10

Automation access and its boundaries

Automation access and its boundaries
ComponentCurrent documented behaviour
API permissionsKeys separately enable asset queries, order queries, order placement and withdrawals. Allowed IPs are registered during creation; the secret is shown once. The quick-start guide permits up to ten keys per account including expired entries. Granting withdrawal access is materially different from market-data access.Source 35
Request budgetsLimits apply by IP and API category, not independently to every endpoint: public categories allow up to 150 requests/second; private categories up to 140. Batch order creation/cancellation is limited to 20 requests/second. Excessive same-asset order/cancel activity can still be restricted, and service traffic can cause lower limits.Source 36
Private WebSocket deadlineThe notice published 7 September 2026 schedules v1 myOrder/myAsset support to end after 11:00 on 30 October, subject to deployment timing. It instructs migration to private v2, including changed myOrder handling; public v1 market-data streams are expressly unaffected. This is an upcoming change at this profile’s check date.Source 40
AI Trade Kit capabilityThe officially linked toolkit provides MCP, command-line and agent resources for market data, account queries, orders, deposits and withdrawals. Consequently, its scope can reach authenticated account actions where the supplied key permits them; it is not solely a charting chatbot.Source 38
Customer review and responsibilityThe toolkit conditions require the user to review AI actions, including API calls and order submissions, and recommend a final approval step and emergency stop in automated programs. Those safeguards are recommendations in the reference kit, not evidence that every third-party integration enforces them.Source 39
End connected arbitrageAfter keys or a strategy have been used, the help page requires deletion of the key and termination of all operating strategies, followed by non-use through D+3. An unused new application can end at D+1. Ending access is not documented as automatic liquidation of every residual asset.Source 27
Follow the evidence

Sources & further reading

  1. Bithumb customer centre Bithumb · Accessed 20 Oct 2026
  2. Trading and deposit fee guide Bithumb · Accessed 20 Oct 2026
  3. Applying for the 0.04% rate Bithumb · Accessed 20 Oct 2026
  4. KRW-market trading policy Bithumb · Accessed 20 Oct 2026
  5. Foreign-national verification eligibility Bithumb · Accessed 20 Oct 2026
  6. Corporate registration Bithumb · Accessed 20 Oct 2026
  7. Customer-verification guide Bithumb · Accessed 20 Oct 2026
  8. Bank linking and KRW funding Bithumb · Accessed 20 Oct 2026
  9. KRW bank-maintenance windows Bithumb · Accessed 20 Oct 2026
  10. Account lock and release Bithumb · Accessed 20 Oct 2026
  11. Google OTP removal after device problems Bithumb · Accessed 20 Oct 2026
  12. FDS review and source-of-funds evidence Bithumb · Accessed 20 Oct 2026
  13. Crypto deposits and withdrawals Bithumb · Accessed 20 Oct 2026
  14. Withdrawal whitelist Bithumb · Accessed 20 Oct 2026
  15. Crypto withdrawal delays after KRW funding Bithumb · Accessed 20 Oct 2026
  16. Bithumb reports more than ten million cumulative registrations Bithumb · 28 Sep 2026 · Accessed 20 Oct 2026
  17. Transaction statement issuance Bithumb · Accessed 20 Oct 2026
  18. Account termination instructions Bithumb · Accessed 20 Oct 2026
  19. Fixed staking explained Bithumb · Accessed 20 Oct 2026
  20. Fixed-staking operating fees Bithumb · Accessed 20 Oct 2026
  21. Unstaking and asset availability Bithumb · Accessed 20 Oct 2026
  22. Lending Plus eligibility Bithumb · Accessed 20 Oct 2026
  23. Automatic repayment for coin borrowing Bithumb · Accessed 20 Oct 2026
  24. Ending the automated arbitrage service Bithumb · Accessed 20 Oct 2026
  25. KB Kookmin KRW service opening and migration consequences Bithumb · 24 Mar 2025 · Accessed 20 Oct 2026
  26. FSC list of notified virtual asset providers Financial Services Commission · 24 Jun 2026 · Accessed 20 Oct 2026
  27. Approved enforcement decree for virtual asset user protection Financial Services Commission · 25 Jun 2024 · Accessed 20 Oct 2026
  28. FIU announces Bithumb inspection sanctions Financial Services Commission · 17 Mar 2026 · Accessed 20 Oct 2026
  29. Court stays Bithumb partial business suspension Yonhap News Agency · 30 Apr 2026 · Accessed 20 Oct 2026
  30. Bithumb API quick start Bithumb · Accessed 20 Oct 2026
  31. API request-rate limits Bithumb · Accessed 20 Oct 2026
  32. Order requests and time-in-force Bithumb · Accessed 20 Oct 2026
  33. Official Bithumb AI Trade Kit Bithumb · Accessed 20 Oct 2026
  34. Private WebSocket v1 scheduled support end Bithumb · 7 Sep 2026 · Accessed 20 Oct 2026

This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

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