Korean spot trading and supplementary services
Sections ↑Bithumb Co., Ltd. operates the Korean exchange covered here. KRW and BTC spot markets sit alongside staking, collateralised coin borrowing and automation services. Its public verification FAQ excludes foreigners, including those resident in Korea. A linked KB Kookmin account is necessary for the ordinary KRW route, so access to the website alone does not establish that a customer can fund and trade.[1][2][5][8]
Service structure and control
| Service | What the documentation establishes |
|---|---|
| Spot orders | The order API accepts limit orders, market purchases by total spend and market sales by quantity. The additional best-price and time-in-force settings are currently specified for the KRW market.Source 37 |
| Fixed staking | Assets cannot trade or withdraw until unstaking. Customers may add more quantity and receive daily rewards under the applicable asset programme; rewards and locked principal have different availability.Source 22 |
| Lending Plus | Coin borrowing requires completed verification, a linked bank account, service consent and eligibility under Bithumb policy. A verified exchange account alone does not automatically grant borrowing access.Source 25 |
| Automated arbitrage | This is a connected-API strategy service with its own termination process. The help material requires both removal of the connected key and termination of every operating strategy when the service has been used.Source 27 |
Published KRW order controls
| Control | Scope and consequence |
|---|---|
| Order sizes | Minimum ₩5,000. Published maximums are ₩5 billion for a limit order and ₩1 billion for a market order; the minimum quantity increment is 0.00000001. These limits are not a daily trading allowance.Source 4 |
| Price increments | KRW ticks vary by price band: for example ₩1 at prices from ₩100 to below ₩5,000, rising to ₩1,000 at ₩1 million or above. Pending orders retain the tick applicable when submitted.Source 4 |
| IOC / FOK | IOC fills available immediate quantity and cancels the rest; a partially filled IOC can have final state done. FOK either fills the full quantity immediately or cancels. Neither leaves a waiting residual.Source 37 |
| Post-only / best-price | Post-only is a limit-order maker condition and cancels if it would immediately take liquidity. Best-price uses the opposing best quote and requires IOC or FOK. These API controls are scoped to KRW in the current specification.Source 37 |
Trading discounts and asset-specific charges
Sections ↑Fee basis and conditions
| Charge | Current published information | Qualification |
|---|---|---|
| KRW spot | 0.04% after applying for the discount; the application FAQ states a reduction from 0.25%. | The applied period lasts 30 days from application. The displayed low rate is conditional, not an automatic permanent account entitlement.Source 3 |
| BTC spot | The current fee guide displays zero trading fees. | That page’s BTC statement does not remove KRW trading, transfer, borrowing or other service costs.Source 2 |
| Incoming assets | The fee guide states deposits are free, subject to small-deposit exceptions for some cryptoassets. | The asset-specific minimum and charge must be checked before sending a small transfer.Source 2 |
| Outgoing crypto | The general FAQ describes asset-dependent fees and free transfers between Bithumb members. | A newer revised notice cancelled the percentage-fee implementation scheduled for 23 September 2026 and says existing rates remain. The asset withdrawal screen is the operative check; there is no supported universal 1% rule.Source 16Source 17 |
| Fixed staking | Node operating costs are deducted from total rewards first; up to 10% of the remainder may be taken as an operating fee. | This is not simply a 10% deduction from gross network rewards. The fee can change and the asset programme controls payment.Source 23 |
| Automatic loan repayment | The borrowing FAQ adds a risk-management fee when automatic repayment occurs. | The actual rate is not quantified in that FAQ. Market execution costs and collateral price movements also affect the remaining assets.Source 26 |
For a ₩1,000,000 executed KRW trade, 0.04% is ₩400; the stated undiscounted 0.25% is ₩2,500. Two separate same-notional fills would therefore cost ₩800 or ₩5,000 respectively. This arithmetic isolates trading fees: it excludes spread, slippage, price changes, banking and withdrawal charges, and assumes the stated rate actually applies to each execution.[3]
KRW banking and crypto transfer routes
Sections ↑Funding in both directions
| Route | Operational requirements |
|---|---|
| KRW in | Link an eligible KB Kookmin account after bank due diligence. Request and authenticate the deposit inside Bithumb; a direct transfer through KB banking is listed as an unsuccessful route. Credit is described as prompt outside maintenance.Source 8 |
| KRW out | Withdrawal goes only to the registered account. Money reserved for unfilled buy orders is excluded from the available amount. Authentication can use the stated KB certificate, Kakao or mobile identity route, and a submitted KRW withdrawal cannot be cancelled.Source 8 |
| Bank windows | The dedicated FAQ gives daily delays at 23:50–00:05 Korea local time, plus third-Sunday windows of 00:00–00:30 and 05:00–05:30. One bank-linking section instead ends daily maintenance at 00:10; plan for that inconsistency around midnight.Source 9Source 8 |
| Crypto in | Generate the deposit address by opening the asset’s deposit page first. Use that issued destination with the intended supported asset/network. The published route supports both PC and mobile; a previously assumed address is not proof that the current account deposit address exists.Source 13 |
| Crypto out | Supply destination, quantity, person/company type, recipient venue/wallet and recipient name, then authenticate. Supported counterparty routes differ. Repeated sub-₩1-million transfers outside approved routes can trigger restrictions; dividing a transfer does not remove screening.Source 13 |
| Whitelisted destination | The whitelist FAQ permits the customer’s own wallet address, not someone else’s, and describes its use for supported overseas exchanges not connected to CODE. Destination approval and blockchain network selection are separate requirements.Source 14 |
Trading funds versus withdrawable funds
| Condition | Published effect |
|---|---|
| First/later KRW funding | The first KRW deposit carries a 72-hour crypto-withdrawal delay. Later deposits restrict the corresponding crypto value for 24 hours per deposit. The help page distinguishes those crypto delays from ongoing trading and KRW withdrawals.Source 15 |
| Available amount | The calculation removes open-order and pending-withdrawal reservations, restricted amounts and the withdrawal fee from total assets. A displayed balance therefore need not be fully available for external transfer.Source 15 |
| FDS investigation | Crypto withdrawals remain restricted while review is unfinished; Bithumb may request source-of-funds evidence through its evidence centre. A request can be cancelled during review and need resubmission after release. The dedicated FAQ says buying and selling remain available.Source 12 |
A separate transfer-support incentive illustrates why a reward should not be counted as available cash. Its FAQ places the ₩1 million same-day credit for qualifying outside monthly turnover of ₩100 million–below ₩1 billion under a 90-day hold; failure to trade ₩1 billion within that period leads to expiry on day 91, adjusted for a holiday. At the higher qualification tier, the credit has a 360-day restriction and a turnover test over days 331–360; unmet portions expire on day 361. Annual support and profit-congratulation payments are expressly distinguished from that hold. These are conditional programme rules, not an unrestricted deposit bonus.[28]
Customer assets, staking and incident evidence
Sections ↑Custody and availability are separate questions
| Layer | Established scope |
|---|---|
| Cash protection framework | The FSC describes bank custody of customer deposits separately from provider and bank own funds. The decree provides for the bank to return user deposits directly following specified exchange failure or registration-cancellation events. This cash mechanism must not be extended to losses on the value of cryptoassets.Source 32 |
| Cold-wallet framework | The FSC’s June 2024 explanation describes cold-wallet requirements and powers to impose a particular ratio where concerns arise. It is a description of statutory requirements, not an October 2026 independent measurement of Bithumb’s actual wallet allocation.Source 32 |
| Fixed-stake exit | An unstaking request does not immediately make assets tradeable or withdrawable. Waiting periods depend on the particular blockchain; price exposure continues while the exit is pending.Source 24 |
| Collateral liquidation | The borrowing FAQ triggers automatic repayment when the borrowing ratio reaches 95%. If the repayment asset is insufficient, collateral is sold at market for KRW and the borrowed asset is bought at market. The process allows additional quantity for price differences and returns the residual.Source 26 |
Bithumb’s 8 February 2026 notice acknowledges an erroneous Bitcoin event-reward credit on 6 February. It says 99.7% was recovered and that 1,788 BTC already sold was covered with company assets to restore the compared customer-asset position. This is a dated company account of remediation, rather than an independent financial audit or a promise that all future operational losses will receive identical treatment. The notice also announced specific affected-customer compensation and a seven-day fee waiver; that historical waiver is not the current general tariff.[30]
Verification and account acceptance
Sections ↑Admission requirements
| Customer | Documented conditions |
|---|---|
| Individual account | Verification uses the Bithumb app, an own-name phone, an accepted Korean identity document and an own-name bank account. The guide requests residence, work, transaction purpose and source-of-income information; it excludes passports from the stated ID route. Refusal or unverifiable details prevent service use.Source 7 |
| Foreign nationals | The explicit FAQ says foreigners cannot complete customer verification, including foreigners resident in Korea. This profile does not treat Bithumb as generally available to an international retail audience.Source 5 |
| Corporations | The corporate FAQ invites an application followed by contact with the corporate onboarding team through support. Staff specify the documents and permitted use; this is not evidence that every incorporated business has unrestricted KRW or borrowing access.Source 6 |
Account security, complaints and retained records
Sections ↑Security and account-ending routes
| Issue | Published process and limit |
|---|---|
| Unwanted login | Account lock is available through the security centre on PC and mobile. Unlocking requires customer service. The FAQ does not say that choosing lock closes every trade, cancels every order or releases borrowing collateral.Source 10 |
| Lost device / OTP application | The OTP guide directs customers to the security centre’s SMS/ARS authentication route after device changes or an unavailable OTP app. It does not establish a universal fixed post-reset withdrawal waiting period; other funding and investigation holds still matter.Source 11 |
| Account closure | PC and mobile provide termination requests; the closure FAQ says an account cannot be restored afterwards. If self-service is unavailable, contact support. No current inactivity-charge amount or universal dormant timer was established from the inspected account material.Source 21 |
Support and investor-protection routes
Scope Korean account, funding and document inquiries; operator is Bithumb Co., Ltd.
Scope Lists Korean telephone support at 1661-5566 and incident assistance.
Hours Telephone service advertised 24 hours, every day.
Scope In-person support is listed at 343 Gangnam-daero, Seocho-gu, Seoul.
Hours Weekdays 09:00–19:00 Korea local time; weekends and public holidays excluded.
Document export and closure planning
| Record | Format and restriction |
|---|---|
| Transaction statement | Request by PC or mobile for email delivery as PDF, not Excel. Each request covers up to one year and 15,000 records through the previous day; current-day history is excluded. Large requests can take 24 hours.Source 19 |
| Reconciliation detail | Multiple fills of a single maker order are aggregated in the statement. That makes the document different from a raw fill-by-fill API ledger. The stated download is password-protected; repeated incorrect entries require a new request.Source 19 |
| After closure | The ordinary transaction-statement request is unavailable to former members; the FAQ directs them to customer support. Obtain the required records before terminating rather than assuming the original self-service export remains accessible.Source 20 |
Korean registration and the status of sanctions
Sections ↑The FSC’s provider list dated 24 June 2026 identifies Bithumb as a notified Korean virtual asset service provider. This evidence concerns the Korean company and does not establish a worldwide licence or an entitlement to offer every product in another country.[31]
FIU’s 17 March 2026 release announced a six-month partial suspension scheduled for 27 March–26 September, targeting new customers’ external crypto transfers following anti-money-laundering findings. It also described a ₩36.8 billion fine decision with further fine-notice and response procedures. The stated transfer measure did not bar all existing users’ trading or ordinary KRW activity.[33]
Yonhap reported that the court granted a stay on 30 April, lasting until 30 days after judgment in the main action. The stay is not a final judgment clearing the underlying findings. A later merits outcome was not established in the inspected material, so the original calendar alone cannot justify either an unchanged current restriction or a claim that the litigation is over.[34]
Registered-user scale and the bank transition
Sections ↑Bithumb reported more than ten million cumulative registered users in its 28 September 2026 notice. That is a company-reported registration total, not daily active funded traders or independently audited trading volume. It provides scale context for the Korean service profiled here without establishing an international accessibility claim.[18]
Bithumb changed its KRW banking service to KB Kookmin at 11:00 on 24 March 2025. Its notice says customers without the new link lose KRW deposits/withdrawals and KRW trading, with unfilled orders—including API orders—cancelled; some auxiliary services are stopped or cannot be newly requested. The notice provides a refund request for customers who decline the new bank, and assigns transition inquiries and complaints to Bithumb. These consequences explain why a legacy Nonghyup funding instruction should not be reused.[29]
- Operator
- Bithumb Co., Ltd.
- Exchange model
- Centralised
- Service scope
- Korean KRW/BTC spot exchange with staking, conditioned coin borrowing and automation.
- Client types
- Retail clients; Institutional clients
- Pricing publication
- Public and quoted pricing
- Pricing scope
- Public conditional30-day0.04% KRW discount, BTC fee statement and service charges; asset-specific live transfer and borrowing fees apply.
- Funding scope
- Linked KB Kookmin account and supported crypto counterparties; first/later KRW deposits cause72/24-hour crypto holds.
- Custody and asset handling
- Custodial exchange subject to Korean user-asset rules; staking and collateralised borrowing alter availability.
- Client eligibility
- Korean verification and bank requirements apply. The FAQ excludes foreigners including resident foreigners; corporations follow specialist onboarding.
- Support
- Korean help centre, telephone assistance and investor-protection centre; post-closure statements need support.
- Authorisation and registration scope
- Listed as a notified provider in the FSC June2026 list. March2026 partial-transfer sanction and April court stay have different procedural significance.
Exchange metadata checked 20 Oct 2026Source 1Source 7Source 5Source 6Source 8Source 31Source 32
Covered contracting entities
API limits, upcoming migration and AI authority
Sections ↑Automation access and its boundaries
| Component | Current documented behaviour |
|---|---|
| API permissions | Keys separately enable asset queries, order queries, order placement and withdrawals. Allowed IPs are registered during creation; the secret is shown once. The quick-start guide permits up to ten keys per account including expired entries. Granting withdrawal access is materially different from market-data access.Source 35 |
| Request budgets | Limits apply by IP and API category, not independently to every endpoint: public categories allow up to 150 requests/second; private categories up to 140. Batch order creation/cancellation is limited to 20 requests/second. Excessive same-asset order/cancel activity can still be restricted, and service traffic can cause lower limits.Source 36 |
| Private WebSocket deadline | The notice published 7 September 2026 schedules v1 myOrder/myAsset support to end after 11:00 on 30 October, subject to deployment timing. It instructs migration to private v2, including changed myOrder handling; public v1 market-data streams are expressly unaffected. This is an upcoming change at this profile’s check date.Source 40 |
| AI Trade Kit capability | The officially linked toolkit provides MCP, command-line and agent resources for market data, account queries, orders, deposits and withdrawals. Consequently, its scope can reach authenticated account actions where the supplied key permits them; it is not solely a charting chatbot.Source 38 |
| Customer review and responsibility | The toolkit conditions require the user to review AI actions, including API calls and order submissions, and recommend a final approval step and emergency stop in automated programs. Those safeguards are recommendations in the reference kit, not evidence that every third-party integration enforces them.Source 39 |
| End connected arbitrage | After keys or a strategy have been used, the help page requires deletion of the key and termination of all operating strategies, followed by non-use through D+3. An unused new application can end at D+1. Ending access is not documented as automatic liquidation of every residual asset.Source 27 |
Sources & further reading
- Bithumb customer centre Bithumb · Accessed 20 Oct 2026
- Trading and deposit fee guide Bithumb · Accessed 20 Oct 2026
- Applying for the 0.04% rate Bithumb · Accessed 20 Oct 2026
- KRW-market trading policy Bithumb · Accessed 20 Oct 2026
- Foreign-national verification eligibility Bithumb · Accessed 20 Oct 2026
- Corporate registration Bithumb · Accessed 20 Oct 2026
- Customer-verification guide Bithumb · Accessed 20 Oct 2026
- Bank linking and KRW funding Bithumb · Accessed 20 Oct 2026
- KRW bank-maintenance windows Bithumb · Accessed 20 Oct 2026
- Account lock and release Bithumb · Accessed 20 Oct 2026
- Google OTP removal after device problems Bithumb · Accessed 20 Oct 2026
- FDS review and source-of-funds evidence Bithumb · Accessed 20 Oct 2026
- Crypto deposits and withdrawals Bithumb · Accessed 20 Oct 2026
- Withdrawal whitelist Bithumb · Accessed 20 Oct 2026
- Crypto withdrawal delays after KRW funding Bithumb · Accessed 20 Oct 2026
- Withdrawal fee route and internal transfers Bithumb · Accessed 20 Oct 2026
- Updated notice on proposed percentage withdrawal fees Bithumb · Accessed 20 Oct 2026
- Bithumb reports more than ten million cumulative registrations Bithumb · 28 Sep 2026 · Accessed 20 Oct 2026
- Transaction statement issuance Bithumb · Accessed 20 Oct 2026
- Transaction statements after account closure Bithumb · Accessed 20 Oct 2026
- Account termination instructions Bithumb · Accessed 20 Oct 2026
- Fixed staking explained Bithumb · Accessed 20 Oct 2026
- Fixed-staking operating fees Bithumb · Accessed 20 Oct 2026
- Unstaking and asset availability Bithumb · Accessed 20 Oct 2026
- Lending Plus eligibility Bithumb · Accessed 20 Oct 2026
- Automatic repayment for coin borrowing Bithumb · Accessed 20 Oct 2026
- Ending the automated arbitrage service Bithumb · Accessed 20 Oct 2026
- Transfer-support reward withdrawal restrictions Bithumb · Accessed 20 Oct 2026
- KB Kookmin KRW service opening and migration consequences Bithumb · 24 Mar 2025 · Accessed 20 Oct 2026
- Erroneous reward incident: remedial action and compensation notice Bithumb · 8 Feb 2026 · Accessed 20 Oct 2026
- FSC list of notified virtual asset providers Financial Services Commission · 24 Jun 2026 · Accessed 20 Oct 2026
- Approved enforcement decree for virtual asset user protection Financial Services Commission · 25 Jun 2024 · Accessed 20 Oct 2026
- FIU announces Bithumb inspection sanctions Financial Services Commission · 17 Mar 2026 · Accessed 20 Oct 2026
- Court stays Bithumb partial business suspension Yonhap News Agency · 30 Apr 2026 · Accessed 20 Oct 2026
- Bithumb API quick start Bithumb · Accessed 20 Oct 2026
- API request-rate limits Bithumb · Accessed 20 Oct 2026
- Order requests and time-in-force Bithumb · Accessed 20 Oct 2026
- Official Bithumb AI Trade Kit Bithumb · Accessed 20 Oct 2026
- AI Trade Kit conditions and customer responsibility Bithumb · Accessed 20 Oct 2026
- Private WebSocket v1 scheduled support end Bithumb · 7 Sep 2026 · Accessed 20 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.
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