Services and account structure
Sections ↑BitDelta’s global crypto exchange offers spot markets, derivatives, conversion, copy trading and algorithmic tools, with additional Launchpad and SafePass services. Product access is subject to verification and regional rules. Its India service operates separately from the global platform.[1]
At a glance01
Trading products and balances
| Service | Documented operation | Account consequence |
|---|---|---|
| Spot | The trading guide documents limit, market and stop-limit orders. | A limit order waits for its specified price; a stop-limit activates a limit instruction when triggered. Triggering does not ensure execution.Source 7 |
| Derivatives | The August 2026 guide moves funds from Spot into a separate Derivatives wallet. It describes cross margin as the default and isolated margin as forthcoming. | The article’s leverage examples are inconsistent: its text gives 1–10x while a selector example shows 20x. Use the actual instrument control; this profile does not assign one universal maximum.Source 10 |
| Position accounting | The ordinary derivatives guide distinguishes netting, with one net position per symbol, from hedging, which permits separate opposing positions. | Its margin ratio compares equity with maintenance requirements; approaching the liquidation threshold requires attention to the whole applicable margin balance. Signal Bot has its own documented mode behaviour below.Source 12 |
| OTC Simple versus Leverage | Simple OTC uses the customer’s own funds. The leveraged version uses collateral to support borrowed credit. | Borrowing adds collateral and liquidation exposure. A quoted OTC deal and a conventional spot order therefore have different funding consequences.Source 13 |
| Copy Trading wallet | The copying dashboard distinguishes invested capital, available funds, margin used, equity and realised/unrealised results. | A displayed investment or equity figure is not necessarily the amount immediately free to transfer. Review active copied positions and fee entries alongside the wallet.Source 34 |
| SafePass | The programme provides beneficiary nominations for spot-wallet assets in the event of the holder’s death. | It is an inheritance workflow, not a trading-loss guarantee or a general promise that all derivative or strategy balances pass automatically.Source 31 |
CoinGecko’s snapshot inspected on 20 October 2026 reported approximately $1.034 billion in 24-hour spot turnover, covering 369 coins and 377 pairs. The figure is reported turnover; it neither measures funded users nor establishes comparable execution depth across those markets.[2]
Fees, quotes and carrying costs
Sections ↑Pricing & charges02
Published costs by service
| Cost | Public reference | Application |
|---|---|---|
| Spot and OTC execution | The fee FAQ updated 2 June 2026 describes approximately 0.15% for both maker and taker orders. | It is a base reference, calculated from executed trade value. The wording is approximate; the applied account/instrument rate and any discount need checking before execution.Source 14 |
| VIP pricing | The separate June table runs through VIP 1–11 using BDT holdings. Its examples show VIP 1 at 0.15% maker/taker and VIP 5 at 0.125% with 50,000 BDT. | Holding the platform token can change the displayed tier. A lower commission must be assessed separately from changes in the token’s own value.Source 15 |
| Conversion | The retained July 2023 answer states no separate conversion fee and describes a platform-price basis. | Review the amount received in the current quote. This statement does not establish a guaranteed match with the executable spot order-book price.Source 16 |
| Derivatives | The August 2026 help page lists commission per execution, funding on positions held at its daily UTC settlement, and a liquidation charge. | It does not provide one numeric commission or liquidation rate. Funding is a carrying cost separate from the opening/closing commission; check the contract’s displayed settlement rate and time.Source 11 |
| Copying | The copying guide lists platform commission, copying fees, funding and liquidation fees, with entries displayed in USD. | The public article does not establish a universal fixed profit-share percentage. Inspect the selected master’s terms and the dashboard’s fee records.Source 35 |
| Crypto withdrawals | Charges vary with the asset and network and appear in the transaction flow. | A trade commission or fee-credit balance does not establish the cost of sending crypto out of the exchange.Source 14 |
Funding, transfers and currency handling
Sections ↑Regional comparison03
Moving assets into and out of the platform
| Route | Process | Limits or timing |
|---|---|---|
| External crypto withdrawal | Wallet → Overview → Send Cryptos via Crypto Wallet → Withdraw; select asset, recipient, network and amount, review and complete required verification. | The guide gives 2FA/email as examples of required checks. Processing also depends on security checks and blockchain confirmations; status appears in Transaction History.Source 18 |
| Minimum amounts | Deposit and withdrawal minimums depend on the selected cryptoasset. | Use the current asset/network page. There is no justified exchange-wide minimum in the inspected help article.Source 22 |
| Processing delays | The timing FAQ describes prompt processing, with rare blockchain congestion delays of up to six hours, and directs longer delays to support. | This is troubleshooting guidance, not a six-hour guarantee overriding compliance reviews or unsupported asset/network problems.Source 21 |
| Wrong network | The helpdesk states that funds sent through an unsupported or incorrect network cannot be recovered. | Match the platform’s exact supported network before sending; a valid destination address alone does not establish deposit compatibility.Source 23 |
| Internal user transfer | The August guide transfers crypto using the recipient’s BitDelta UID, asset and amount, followed by review. | Confirm the recipient shown before submitting. Its 50 USDT illustration is an example, not evidence of the minimum for every asset or of a universal free-transfer policy.Source 24 |
| Buy Crypto | The July 2025 purchase guide selects the asset, amount and payment provider through Buy Crypto. | The provider, quote and local eligibility determine the actual route. This workflow does not establish a bank-deposit account or one fixed card fee for every global customer.Source 25 |
The preferred display currency changes the presentation of balances and history. It does not itself convert the underlying cryptoasset, open a fiat account or settle a derivative balance in that selected currency. Use a separate conversion or purchase instruction when an actual asset change is intended.[17]
Custody, account security and losses
Sections ↑BitDelta’s custody FAQ describes a Fireblocks partnership using multi-party computation. This is the exchange’s account of its security arrangements. It does not establish that customers contract directly with Fireblocks, that their balances have a particular insolvency priority, or that a stated insurance limit covers each account.[26]
Protections & eligibility04
Security and recovery controls
| Control | Documented scope | Practical consequence |
|---|---|---|
| Logged-in devices | Security Settings → Device History lets the user review account logins. | The inspected guide establishes visibility, but does not specify every remote session-revocation capability or cross-device layout setting.Source 27 |
| Lost authenticator | Send a reset/disable request from the registered email address to [email protected]. The team reviews it and supplies next steps. | The guide does not promise immediate recovery or specify a universal post-reset withdrawal-hold duration. Keep the original case details when following up.Source 28 |
| Suspected compromise | The official response is to reset the password, disable withdrawals if that option is available, and contact support. | The withdrawal-disable instruction is conditional on the control being available; the article does not establish an always-accessible emergency freeze button.Source 29 |
| Derivatives loss allocation | The terms make customers liable for negative balances. The liquidation fund is discretionary and gives users no ownership claim. | The same document disclaims insurance for digital-asset trading losses. The fund is not personal loss cover.Source 4 |
Verification and regional access
Sections ↑Regional comparison05
Eligibility by route
| Route | Published requirement or restriction | Scope |
|---|---|---|
| Global derivatives terms | Section 19 excludes mainland China, the US, Canada, UAE, Cuba, Iran, North Korea, Sudan and Syria. | Its prohibited-person definitions additionally cover South African persons and Seychelles/BVI citizens or residents, among others. Service restrictions can change.Source 4 |
| BitDelta India | The May 2026 help article says the India operation is separate and directs its account, KYC, deposit and withdrawal issues to bitdelta.in. | A global registration, global fee example or global support response should not be assumed to govern an India account.Source 5 |
| Derivatives onboarding | Complete basic KYC and the derivatives quiz before accessing this trading route. | This is an additional product gate; creating an ordinary login does not itself activate derivatives.Source 9 |
| Crypto withdrawals | The withdrawal inquiry guide requires identity verification before withdrawals. | Track the request in Transaction History. Passing KYC does not remove asset/network checks or a case-specific review.Source 19 |
Contacts, outages and records
Sections ↑Published contact routes
Global supportEmail
Onboarding/complianceEmail
[email protected]Source 6
Scope Onboarding and compliance enquiries; also the documented lost-2FA route.
Live chatWebsite
India supportEmail
[email protected]Source 5
Scope Separately operated India accounts. India site also offers live chat.
Hours 24/7 chat stated
For a pending withdrawal, supply the registered email address, UID, withdrawal ID, asset and date/time to support. Those details let the case be connected to the actual transaction rather than only a screenshot of the balance.[20]
If the app or website will not load, the official article suggests checking the connection, refreshing/updating the client and trying a different browser or device. A persistent case should include the device, operating system/browser, error evidence and time. It does not authorise support to execute or cancel orders by phone; confirm order status when access returns.[40]
At a glance06
Records and account exit
| Task | Available function | Consequence |
|---|---|---|
| Trade and order records | Spot history can be filtered by dates, pair, side and type. The guide provides export controls for both trade and order history. | Order history includes cancelled and expired orders as well as completed instructions; trade history records executions, including partial fills. Reconcile both instead of treating every submitted order as a trade.Source 8 |
| Delete the account | The June 2026 guide describes deletion in account settings with the applicable security confirmation and warns that it is irreversible. | It says trading-history access is lost. Export records and resolve balances/positions before choosing deletion; the guide does not establish that deletion automatically cashes out funds or cancels every product commitment.Source 30 |
For derivatives complaints, the terms use [email protected] and aim to resolve a recorded complaint within 30 days. An aim is not a guaranteed outcome or payment deadline.[4]
A separate inactivity tariff or dormancy trigger was not established in the inspected account material.[30]
Legal counterparty and regulatory scope
Sections ↑The global regulation FAQ makes a general compliance statement and directs users to legal documents; it does not name an incorporated counterparty, regulator or licence number. The linked general terms were not readable during this review. No licence is assigned here from a similarly named brokerage or a market-data country field.[3]
Entities & regulation07
Contract and regional boundaries
| Evidence | Established position | Boundary |
|---|---|---|
| Derivatives dispute terms | Romanian law; SIAC arbitration in Singapore, in English. | The document does not identify a precise incorporated counterparty. Its dispute terms do not establish regulatory authorisation.Source 4 |
| India separation | Dedicated India platform and support are expressly documented. | The inspected global help article does not identify that separate operation’s legal counterparty or prove its regulatory status.Source 5 |
Company context and market scale
Sections ↑The facts08
Company context
| Measure | Value | Context |
|---|---|---|
| Brand history | CoinGecko dates the exchange’s establishment to 2023. | This is the market-data provider’s description; the global legal-entity disclosure remains unresolved.Source 2 |
| Observed market coverage | 369 coins and 377 spot pairs in the inspected 20 October 2026 snapshot. | No independently verified current registered-user or active-trader total was established.Source 2 |
| Platform-token fee role | The published VIP programme uses BDT holdings to determine fee tiers. | Its function in the pricing programme should be separated from a cash deposit or a withdrawable promotional reward.Source 15 |
- Operator
- BitDelta brand; precise incorporated counterparty not established in the readable global documents.
- Exchange model
- Centralised
- Service scope
- Global crypto exchange, derivatives, OTC, copy trading and automation where eligible; India operates separately.
- Client types
- Retail clients
- Pricing publication
- Public and quoted pricing
- Funding scope
- Crypto deposits and withdrawals, UID transfers and provider-based purchases; limits and fees vary by asset/network.
- Custody and asset handling
- Exchange account balances; Fireblocks/MPC arrangements described by the exchange; derivatives loss allocation is separate.
- Client eligibility
- KYC and product checks; country and prohibited-person restrictions apply. India accounts use a separate platform.
- Support
- Global email and live chat; separate onboarding/compliance and India routes.
- Authorisation and registration scope
- Precise global legal counterparty and licence not established; derivatives dispute clauses do not establish incorporation or authorisation.
Exchange metadata checked 20 Oct 2026Source 1Source 3Source 4Source 5Source 26Source 14Source 18
Automation, rewards and stopping instructions
Sections ↑At a glance09
Automation and existing exposure
| Feature | Authority or setup | Exit and position consequence |
|---|---|---|
| Copying a master | The start guide sets copying size from 10% of the master’s position size and allows the copier’s own take-profit/stop-loss settings. | Stop Copying automatically closes the specific trades belonging to that selected master. It is therefore an exit instruction affecting live exposure, not merely a pause on new signals.Source 33 |
| API connections | The guide allows up to five keys after KYC and 2FA, with IP binding and a USD transaction limit. The secret is displayed once. | Deleting a key removes connected access. The article does not give a complete read/trade/withdraw permission matrix or say that deletion cancels already accepted orders; review orders separately.Source 36 |
| Signal Bot | TradingView webhook alerts can trigger orders using configured size, leverage and take-profit/stop-loss settings. Size may be entered as USDT value or contracts. | A quantity of one contract is not the same as one USDT. Inspect the chosen instrument’s unit and settings before enabling live alerts.Source 37 |
| Signal Bot modes | For this signal route, Netting offsets the current position; its Hedging description closes the existing position before opening the new alert’s position. | That bot-specific description differs from the manual derivatives guide’s ability to hold opposing hedged positions. A bot alert can therefore change existing exposure, not only add a new trade.Source 37 |
At a glance10
Rewards and beneficiary arrangements
| Feature | Published terms | Cash or access consequence |
|---|---|---|
| Task rewards | The January 2026 programme offers up to 100 Delta Points: registration, KYC within seven days, first crypto deposit of at least $50 within 14 days, and $100 trading within 14 days. | The article values one point at $1 of fee credit. These conditional rewards are not an unconditional $100 cash deposit or a promise of the same promotion in every account.Source 38 |
| Using points | The Points Card article permits trading-fee payment with points through its fee setting. | Points cannot be withdrawn or transferred and cannot pay withdrawal fees. A displayed point balance therefore does not increase the crypto amount available for an external withdrawal.Source 39 |
| SafePass claim | The nomination process requires beneficiary registration/verification and a claim supported by death documents and audit. | The two July 2025 guides disagree on the maximum beneficiary count. Confirm the live nomination form and required evidence; do not rely on an unqualified five- or ten-person limit.Source 32Source 31 |
Sources & further reading
- Available features and products BitDelta · 22 May 2026 · Accessed 20 Oct 2026
- BitDelta market statistics CoinGecko · Accessed 20 Oct 2026
- Is BitDelta regulated? BitDelta · 22 May 2026 · Accessed 20 Oct 2026
- Derivative Terms and Conditions BitDelta · Accessed 20 Oct 2026
- India-specific queries BitDelta · 22 May 2026 · Accessed 20 Oct 2026
- Compliance contact details BitDelta · 22 May 2026 · Accessed 20 Oct 2026
- Spot order types BitDelta · 3 Jun 2026 · Accessed 20 Oct 2026
- Spot orders and trade history BitDelta · 3 Jun 2026 · Accessed 20 Oct 2026
- Getting started with derivatives BitDelta · 5 Aug 2026 · Accessed 20 Oct 2026
- Placing derivative orders BitDelta · 5 Aug 2026 · Accessed 20 Oct 2026
- Derivative fee types BitDelta · 5 Aug 2026 · Accessed 20 Oct 2026
- Derivative key metrics BitDelta · 5 Aug 2026 · Accessed 20 Oct 2026
- OTC Simple and OTC Leverage BitDelta · 22 May 2026 · Accessed 20 Oct 2026
- Fees charged by BitDelta BitDelta · 2 Jun 2026 · Accessed 20 Oct 2026
- VIP levels and fee rates BitDelta · 2 Jun 2026 · Accessed 20 Oct 2026
- Charges for converting crypto BitDelta · 24 Jul 2023 · Accessed 20 Oct 2026
- Display currency settings BitDelta · 2 Jun 2026 · Accessed 20 Oct 2026
- Withdraw from the Spot Exchange BitDelta · 19 May 2026 · Accessed 20 Oct 2026
- Spot withdrawal inquiries BitDelta · 19 May 2026 · Accessed 20 Oct 2026
- Withdrawal showing as pending BitDelta · 1 Jun 2026 · Accessed 20 Oct 2026
- Withdrawal processing time BitDelta · 22 May 2026 · Accessed 20 Oct 2026
- Minimum deposit and withdrawal amounts BitDelta · 22 May 2026 · Accessed 20 Oct 2026
- Sending funds on the wrong network BitDelta · 22 May 2026 · Accessed 20 Oct 2026
- Transfer to another BitDelta user BitDelta · 5 Aug 2026 · Accessed 20 Oct 2026
- Buying bitcoin instantly BitDelta · 23 Jul 2025 · Accessed 20 Oct 2026
- Cryptocurrency custody security BitDelta · 19 May 2026 · Accessed 20 Oct 2026
- Review logged-in devices BitDelta · 18 Jul 2025 · Accessed 20 Oct 2026
- Lost 2FA device recovery BitDelta · 1 Jun 2026 · Accessed 20 Oct 2026
- Compromised account instructions BitDelta · 22 May 2026 · Accessed 20 Oct 2026
- Delete a BitDelta account BitDelta · 2 Jun 2026 · Accessed 20 Oct 2026
- SafePass programme BitDelta · 18 Jul 2025 · Accessed 20 Oct 2026
- Creating a SafePass nomination BitDelta · 18 Jul 2025 · Accessed 20 Oct 2026
- Start and stop copying a master trader BitDelta · 2 Jun 2026 · Accessed 20 Oct 2026
- Copy Trading wallet BitDelta · 2 Jun 2026 · Accessed 20 Oct 2026
- Copy Trading fee types BitDelta · 2 Jun 2026 · Accessed 20 Oct 2026
- Create, manage and use API keys BitDelta · 2 Jun 2026 · Accessed 20 Oct 2026
- Signal Bot configuration BitDelta · 15 Dec 2025 · Accessed 20 Oct 2026
- Rewards programme BitDelta · 6 Jan 2026 · Accessed 20 Oct 2026
- BitDelta Points Card BitDelta · 17 Jul 2025 · Accessed 20 Oct 2026
- App or website not loading BitDelta · 5 Aug 2026 · Accessed 20 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.
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