Bipa: Brazilian payments, crypto dealing and withdrawal limits

Bipa combines Brazilian-real payments with direct crypto dealing. A customer buys from or sells to Bipa at its quoted price; the app does not expose a customer-to-customer order book. That makes the quoted conversion rate, available balance and settlement route more useful comparisons than maker and taker terminology. Bitcoin and USDT are the most complete crypto services in the published product set.[2]

The additional four assets therefore have a different exit route from BTC and USDT: an account holder cannot assume an external withdrawal is available simply because deposits and purchases are supported. Bipa also distinguishes ordinary crypto holdings from assets committed to card collateral. USDC, ETH, SOL and XRP are not listed as eligible card collateral.[3]

A target order remains active until its chosen expiry, execution or cancellation. There is no additional target-order feature fee; normal dealing charges apply when a trade executes. Bipa can cancel an instruction for security or risk reasons. These controls automate the customer’s own orders and do not constitute a copy-trading service or protection against a particular investment loss.[7]

There are two separate cost schedules. The subscription plan can change the transaction commission and withdrawal allowance. The buy/sell quote also contains a spread, including liquidity-provider pricing. Comparing only the commission percentage leaves out part of the conversion cost; compare the final crypto received or reais returned for the same amount and time.[6]

Illustration: a R$1,000 transaction has R$15 commission on Free, leaving R$985 before the quoted conversion spread; Max charges R$5, leaving R$995. This R$10 difference excludes the subscription and any later withdrawal. A Plus customer with R$900 of qualifying monthly activity pays half of R$14.90, or R$7.45; reaching R$1,500 removes that monthly charge. Neither example predicts a crypto price.[5][4]

Recurring-buy commission relief starts on day eight for hourly or daily schedules and from the second scheduled period for weekly or monthly buying. It does not remove the dealer spread. The instruction needs sufficient balance and remains subject to the account’s operating limits.[8][6]

Annual Max costs R$1,198.80 upfront. Earned monthly waivers become card-bill credits or prepaid spending credits; prepaid credits cannot be withdrawn, transferred or exchanged for cash. After the seven-day withdrawal right, cancellation normally stops renewal without a proportional refund. Monthly plans can be cancelled for future periods, with paid-period benefits continuing.[23]

Bipa’s on-chain charge includes a margin for network uncertainty; it should not be treated as an exact reimbursement of a miner’s final fee. Lightning invoices are generally single-use and expire, while a Lightning address can be reused. The help page describes a typical capacity around R$5,000, dependent on the route, rather than an unconditional transfer entitlement. Use the actual invoice and available route for each payment.[12][13]

For USDT, Bipa estimates roughly 30 seconds to two minutes on Polygon and two to 15 minutes on Ethereum. A transaction already confirmed on the destination chain cannot be reversed. Selling USDT into reais is a separate conversion before a Pix cash withdrawal; a USDT transfer itself does not send bank dollars. The published international-transfer policy states a US$100,000 equivalent limit per BTC or USDT transfer.[15][16]

If a Pix deposit remains absent after five minutes, Bipa asks customers to check that their bank completed it and that the destination key was correct, then contact support with the receipt. For crypto, preserve the transaction hash and exact network. Recovery of an unsupported deposit depends on technical feasibility and a separately disclosed charge; sending another payment does not repair the first.[10][3]

The ordinary account holds crypto under Bipa’s control until a supported withdrawal completes. Payment-account balances, card collateral and the Cofrinho compartment perform different jobs. Bipa describes reais in its payment institution as segregated from operating funds, but its Cofrinho documentation expressly excludes FGC deposit-guarantee coverage. This separation should not be described as insurance against crypto losses.[22][18]

Cofrinho rewards are calculated on business days using the applicable fraction of CDI and converted into BTC. Published plan references are Free 70%; Plus 100% on the first R$3,000 and 90% above; Pro 105% on the first R$5,000 and 100% above; Max 110% on the first R$5,000 and 100% above. These are fractions of a changing benchmark, not annual fixed returns. The current app appendix uses the lowest daily balance, superseding the older standalone text’s average-balance wording.[17][4][22]

The card help page illustrates credit backing at 100% of BRL collateral, 80% of USDT value and 50% of BTC value. At that illustrative BTC ratio, R$12,000 of collateral supports R$6,000 credit; if R$2,000 is used, R$4,000 credit remains unused, equivalent to R$8,000 of BTC collateral at an unchanged price. Actual releases depend on the app’s current ratio and obligations.[19]

Card terms allow limit reductions and crypto liquidation for adverse collateral movements or unpaid bills, including before a bill closes. They also authorise sale of crypto selected for prepaid-card spending. This is economically different from merely holding bitcoin in the account: a card purchase can cause disposal or encumber assets needed for another withdrawal.[21]

Published card-collateral reward documents are inconsistent. The current card appendix gives a 105% CDI reference and R$1 million rewarded cap; an older help page gives R$200,000, while the plan matrix has tier-specific percentages. The app’s applicable offer and contract hierarchy need resolving before relying on a particular card-reward rate or cap. These discrepancies do not change the separately published Cofrinho plan table.[21][20][4]

Individual use requires adulthood and approval of identity checks. Bipa’s residence policy requires Brazilian tax residence and directs customers who cease to qualify to notify it and close the account. A Portuguese-language app or Brazilian nationality alone does not establish eligibility. Business access requires an active, verified personal account, a valid CNPJ and a shareholder or legal representative able to supply the company information for review.[22][24][25]

Bipa may close an account after 90 days without financial movement following notice; the app terms exempt active paid plans, including annual Max. That is an account-closure provision, distinct from a recurring inactivity fee. Fraud, incomplete verification and official orders can also restrict access, so continued login access does not prove every transfer is authorised.[22]

Losing access to one login channel does not necessarily require closing the account: the recovery guide describes using the remaining email or phone channel and updating contact details. When both are unavailable, support can be reached without login and requests documentation for manual review, potentially taking several business days. Repeated failed login attempts can require waiting until the next day. No fixed universal post-recovery withdrawal hold was established.[27]

For an unresolved order or outage, retain its identifier, time, amount and receipt or blockchain hash before contacting support. The documented chat channels are support routes; the reviewed materials do not establish a telephone dealing desk authorised to execute an emergency trade. A pending payment should be investigated against its existing record before creating a replacement instruction.[26][27]

Banco Central do Brasil’s 28 October 2026 Pix list identifies Bipa IP with CNPJ 40.910.463/0001-05 as an indirect, voluntary transaction-account participant. Its “authorised by BCB” column is marked no. The list establishes that specific Pix participation; it does not establish a crypto-exchange licence, a prudential guarantee or insurance for BTC. A separate current virtual-asset authorisation was not independently established in this review.[30]

Bipa’s FGC explanation concerns the nature of its payment balance and Cofrinho. It does not make USDT a protected US-dollar bank deposit, nor does it promise compensation for a failed crypto issuer, an exchange loss or a price fall. No customer-level crypto insurance amount, deductible or claims entitlement was verified in the inspected documents.[18][15]

Bipa describes a 2020 launch and advertises more than 300,000 app downloads. Downloads are a distribution measure: they cannot be read as funded accounts, people trading this month or exchange volume. The reviewed public materials do not support a global volume ranking. The product’s local payment integration and dealer model are more meaningful descriptors than treating it as a large international order-book venue.[1][2]

The current plan terms migrate Turbo subscribers to Pro at R$49.90 per month and Premium subscribers to Max free for 12 months after the new terms are emailed. Migrated Premium customers receive 60- and 30-day notices before the first normal charge. These are subscription changes; they do not by themselves establish a new legal operator or a transfer of customer assets.[23]

Operator

Bipa Intermediação de Ativos Digitais Ltda.; Bipa Instituição de Pagamento Ltda.

Exchange model

Centralised

Service scope

Brazil-focused digital account, dealer crypto conversion and payment services.

Client types

Retail clients

Pricing publication

Public and quoted pricing

Pricing scope

Public BTC/USDT commissions and plan fees; conversion spread and withdrawal quote also matter.

Funding scope

BRL Pix; supported crypto networks vary by asset.

Custody and asset handling

Custodial crypto account with separate payment, card-collateral and Cofrinho balances.

Client eligibility

Approved adult Brazilian tax residents; businesses undergo separate review.

Support

In-app and help-centre chat; manual recovery available.

Authorisation and registration scope

Pix participation verified for Bipa IP; separate crypto authorisation not independently established.

Exchange metadata checked 29 Oct 2026Source 2Source 3Source 22Source 24Source 25Source 4Source 26Source 30

Statements are under Preferences → Important documents → Statement. Bipa describes filters by date or merchant and entries showing date, value, transaction type, merchant and status. These help reconcile payments and conversions. The reviewed statement guide did not establish a universal CSV export, tax calculation service or continuing self-service access after account closure; preserve needed records while access is available.[28]

The integration page does not establish autonomous crypto-trading permission. Querying a bitcoin balance, requesting a reais payment and executing a crypto trade are different capabilities. The distinction also applies to automation already configured inside the app: cancel recurring purchases in their own activity controls when that is the intention, rather than assuming that disconnecting an external assistant reverses completed or scheduled activity.[29][9]