Biconomy.com exchange profile: fees, copying and account restrictions

Biconomy.com uses separate Spot, Futures and Funding balances. Its exchange token is BIT. This profile concerns the crypto exchange at biconomy.com; it does not use the separate BICO project’s company or product documentation.[15][35]

The trading rules warrant particular attention for short-duration strategies. An abnormal-trading notice updated 28 August 2025 describes immediate trading and withdrawal bans, plus confiscation of principal and profits, for patterns including at least 50 daily trades with more than half opened and closed within five minutes. It also discusses penalties for deliberate ultra-short-term trading. The notice calls its numerical parameters reference standards and leaves interpretation to the platform. These are the platform’s stated policies; this profile does not determine their legal enforceability.[25]

The July 2026 coupon rules distinguish spendable own funds from two nonwithdrawable rewards. Coupon values can appear in account assets without being available for cash withdrawal. Campaign settings determine actual validity; the deduction coupon’s 30-day claim window is not a universal 30-day life after activation.[8]

Most withdrawals are described as processed within minutes, but network congestion and additional security review can extend this. A submitted withdrawal is not the same as confirmed delivery. The app’s transaction record and a blockchain transaction hash help distinguish an exchange processing problem from confirmation or recipient crediting.[12]

Own-account transfers should also be checked before moving collateral. The published guide warns that transferring out of a margin-related balance can change the margin ratio and increase liquidation risk. A transfer menu’s legacy Margin Account label does not, by itself, establish a separately available spot-margin borrowing service.[15]

Auto Margin Add is an optional isolated-futures setting. When the position approaches a risk threshold, it transfers available account funds into margin and can repeat. This can expose more than the initially allocated isolated margin; it does not prevent liquidation when funds are insufficient or markets move too quickly.[27]

Biconomy’s price guide distinguishes the latest traded price from the mark price used for unrealised profit and loss and liquidation. A chart’s most recent trade therefore need not match the price that drives a margin event. The contract screen’s current liquidation and margin values remain the relevant account information.[29]

The newer AML policy requires customer due diligence for all customers, while some older app guides still call KYC optional. Treat those older statements as incomplete onboarding guidance. Enhanced checks can require extra financial or business evidence, and institutional checks extend to directors, beneficial owners, source of funds and the nature of the business.[3]

A historical June 2026 futures-upgrade notice warned that order placement, cancellation and position functions could be interrupted while prices continued moving. It advised users to manage positions and margin beforehand. For a future interruption, check the current notice and reconcile order status after service returns; neither an attempted cancellation nor a support ticket is confirmation that exposure has closed.[26]

The December 2025 terms direct unresolved disputes to arbitration in Biconomy’s jurisdiction without naming a country or institution. A general complaint deadline or independent ombudsman route was not established.[1]

Before relying on a licence claim or dispute route, obtain the legal name, incorporation details and governing agreement for the account being offered. The coexistence of the two operator names remains a material documentation gap; this profile does not infer that one authorisation covers the entire brand.[2]

The terms permit termination for prolonged inactivity with a zero balance. They do not establish a general inactivity fee or a fixed inactivity clock for funded accounts.[1]

Voluntary deletion is different. The deletion guide requires a balance below 2 USDT, no loan and a linked phone or email, then an identity-photo request to support. It describes removal of API keys and approved devices and cancellation of pending orders and withdrawals. Review is stated as within 48 hours; permanent deletion prevents re-registration with the linked email, mobile number or verified identity.[33]

Operator

BICONOMY PTE.LTD in December 2025 terms; older terms name Biconomy Technology Holdings Limited.

Exchange model

Centralised

Service scope

Spot, USDT-margined perpetuals, copy trading, Simple Earn and Dual Investment. API access requires approval.

Client types

Retail clients; Institutional clients

Pricing publication

Public pricing

Other names

Biconomy Exchange

Pricing scope

Published spot maker/taker 0.1%; perpetual maker 0.02%, taker 0.06%. Funding and copy profit sharing are separate.

Funding scope

Crypto deposits and withdrawals, transfers to other users and between supported own accounts, and a documented third-party fiat on-ramp.

Custody and asset handling

Exchange-managed balances and withdrawal controls. The futures liquidation fund does not establish external insurance or a verified reserve audit.

Client eligibility

Age 18 and legal capacity; country and sanctions exclusions, ongoing KYC and enhanced checks. Product-specific access may differ.

Support

[email protected] and official support-centre tickets. General complaint resolution time not established.

Authorisation and registration scope

Two public operator names remain unreconciled. Privacy-policy licence claims were not matched to a current entity-specific authorisation in this review.

Exchange metadata checked 20 Oct 2026Source 1Source 2Source 3Source 6Source 7Source 20Source 21

The general terms’ broad statement that submitted orders cannot be cancelled is narrower in the operational material: the spot guide allows cancellation of an unfilled remainder, and V3 documents cancellation endpoints. Treat an executed fill as final and verify whether an outstanding cancellation actually succeeded.[6]

Users can request API deactivation under the API terms. Those terms do not say that revocation closes positions or cancels working orders. Review exchange exposure separately after disconnecting an application; deletion of the entire account follows a different procedure.[22]

The AML policy describes at least five years of retained compliance and transaction records. That retention does not establish an equivalent customer download window. A comprehensive tax-report format and all-history user export were not established in the inspected guides; request missing records through support while preserving available account history.[3]

Biconomy’s CiaoAI announcement concerns market-making and liquidity support for listed projects. It does not establish a customer-facing AI assistant with independent authority over retail orders, account settings or withdrawals. Such authority should not be inferred from that partnership’s automated-trading language.[31]