zForex: MT5 pricing, funding and international account terms

Verification is initiated in the client panel with a current identity document, such as a passport, identity card or driving licence. The help page gives an estimated 24–48 hours after upload. Additional checks may be required before funds can be released; the estimate is not a completed onboarding test.[15]

The website excludes clients from the USA, Turkey, Iran, Myanmar and North Korea. Availability elsewhere remains subject to account acceptance and applicable local permissions.[1]

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The same list includes US and European share CFDs, Brent and spot-oil variants, plus LTCUSD and XRPUSD. Cash indices and future-labelled symbols have different multipliers. A future-labelled CFD is not proof of an exchange-traded futures account, and crypto CFDs do not provide ownership of the tokens.[5]

The ECN page advertises spreads from zero, while its FAQ also describes a one-pip spread. That internal mismatch, together with the unspecified commission side, prevents a dependable all-in EUR/USD illustration. Obtain the account’s live symbol specification and opening/closing commission basis before comparing it with another tariff.[3]

The Swap Free page allows gold, silver and nine specified currency pairs. It also requires ongoing trading: executed volume over the holding period should meet or exceed the largest held position. If the activity requirement is not met, a daily holding fee at the standard swap rate can apply. Its general “no additional fees” FAQ does not remove that specific charge.[4]

A dated inactivity-charge schedule was not located in the reviewed agreement and account pages. This is not a zero-fee assurance. Voluntary termination is separate: the agreement provides two days’ written notice to [email protected], requires position closure and permits outstanding amounts to be settled before funds are returned.[10]

MT5 is offered for Windows, macOS, iOS and Android, with browser access through the secure client route. The page describes mobile position management, signals and VPS use. VPS qualification and charges, saved-layout persistence and a retail API’s read/trade/withdrawal permissions were not established. No broker-authorised autonomous AI service was identified.[11]

The execution policy describes the company as principal and OTC counterparty, whereas the customer agreement also permits an agency role. The policy accepts orders only through MT5, expressly excluding phone, email, fax, SMS and social media. An instruction is actionable only after successful receipt; a pending order can be cancelled before execution. Stops may fill at different prices during volatility.[9][10]

The policy permits position and order-count limits without publishing a fixed complete schedule. Execution can fail or be delayed around illiquidity and market disruption. Executed and rejected orders can be inspected on the platform; CSV/PDF export, jurisdiction-specific tax certificates and access after closure were not documented.[9]

Most payment rows advertise instant processing; Help2Pay says same day. The policy instead allows a usual three-business-day withdrawal process after a complete valid request and checks. Requests between 18:00 and 06:00 GMT+3 may move to the following business day through correspondent banks. These are different processing stages, not a guaranteed arrival time.[7][8]

Funding must generally be in the client’s own name, with withdrawals returned to their source proportionally. Identity, address and source-of-funds evidence may be required. A change in security type can delay withdrawal by three business days. Internal transfers have account-type, minimum-funding and destination-currency conditions; no complete conversion markup was established.[8]

The funding policy says client money is kept in segregated bank accounts. No audited safeguarding test, named compensation entitlement or quantified insurance policy was established. Segregation is a custody claim and does not itself specify who pays if a firm or bank fails.[8]

The agreement requires clients to satisfy debit balances and permits set-off against other accounts. It therefore does not establish unconditional negative-balance protection.[10]

The SVG FSA explains that it does not license FX brokerage or supervise the forex activities of SVG companies and LLCs. This general perimeter clarification is relevant to zForex’s incorporation claim; the notice’s named subject is a different firm.[24]

Comoros’s central bank disputes MISA’s authority to license banks and financial institutions. Its notice does not name zForex.[25]

For a platform outage, support can investigate access or an order record, but the execution policy does not authorise support messages to replace an MT5 order. A separate complaints response timetable and external adjudication route were not established in the reviewed legal hub. Keep the order identifier and timestamp when reporting a discrepancy.[9][27]

The general bonus document distinguishes withdrawable profits from credit and recalculates net deposits after withdrawals. The company reserves credit-removal rights. Do not treat displayed balance plus bonus as the amount that can be withdrawn without changing margin.[19]

Both deposit offers require either at least 70% of trades not to be one-sided/netting, or at least three symbols each representing 20% or more of volume. The pages do not fully define the first test. No campaign end date was established; confirm the applicable terms before relying on eligibility.[17][18]

The linked 2026 terms make cashback withdrawable without extra turnover and allow seven business days into the following month for payment. The landing page still says five business days; use the written offer applicable to the account. Artificial activity designed mainly to generate rebates can be disqualified.[21][20]

The copy service offers MT5 signals and managed-account routes. MAM distributes a manager’s orders across linked customer accounts; PAMM allocates participation in a managed strategy. Neither description provides a complete disconnect rule covering existing positions, future signals, fees and withdrawal timing. Obtain the selected mandate before allocating capital: stopping new copying and liquidating existing exposure are separate decisions.[12][13][14]

Some legal PDFs use “Capital Markets” in the company name, while the site and certificate use “Capital Market”. The reviewed material did not establish an operative client transfer or a separate successor entity. The licence page’s description is a company claim and should not replace an exact independent permission check.[22][27]