Accounts and headline costs
Sections ↑This profile covers the international xchief.com offer checked on 20 October 2026. New accounts are routed to the Comoros operator; the South African company describes an intermediary role.[2]
Published account terms
| Account | Minimum deposit | Platform | Base currencies | Spread from, pips | FX/metals fee, per lot per side | Maximum leverage | Open-order cap |
|---|---|---|---|---|---|---|---|
| CENT | None | MT4 | USD | 0.9 | None | 1:500 | 200Source 3 |
| Classic+ | USD 10 equivalent | MT4 / MT5 | USD / EUR | 0.6 | None | 1:1,000 | 500Source 3 |
| DirectFX | USD 50 equivalent | MT4 / MT5 | USD / EUR / GBP | 0.3 | USD/EUR/GBP 2.50 | 1:1,000 | 1,000Source 3 |
| xPRIME | USD 500 equivalent | MT5 | USD / EUR / GBP | 0 | USD/EUR/GBP 3 | 1:1,000 | UnlimitedSource 3 |
Products and platforms
Sections ↑Published instrument counts
| Account | Available markets |
|---|---|
| CENT | 26 FX pairs; two metals.Source 3 |
| Classic+ / DirectFX | 32 FX pairs; two metals; three commodities; ten indices; five crypto instruments.Source 3 |
| xPRIME | 32 FX pairs; nine metals; three commodities; ten indices; 17 crypto instruments; 95 US stocks.Source 3 |
The agreement describes principal-to-client OTC CFDs without delivery or underlying ownership.[5]
Platform capabilities
| Route | Published functionality |
|---|---|
| MT5 desktop | MQL5 development, Expert Advisors, strategy testing, economic calendar and optional virtual hosting. Platform-wide execution modes do not override the broker’s account rules.Source 8 |
| MT5 browser | Browser and touch-screen access, market/pending orders, depth of market and chart analysis. The public description does not establish continuous EA operation after a browser closes.Source 9 |
| MT5 Android | Quotes, charts, transaction log, positions and push notifications. The page’s generic automation wording does not specify local mobile EA execution.Source 10 |
| xChief app | Account opening, identity checks, funding, internal transfers, leverage settings, promotion management and helpdesk tickets, alongside trading access.Source 11 |
The MT5 desktop page mentions data export; the Android page describes a transaction log. File formats, tax certificates and cross-device persistence of custom chart layouts were not established in the broker’s public documentation.[8][10]
Fees and holding costs
Sections ↑The specification page exposed column headings but no populated instrument rows. A current EUR/USD minimum/average spread and gold or oil contract size therefore remain unresolved; the account-wide spread floors above cannot supply an instrument-specific all-in price.[4]
Swaps post at 23:59 server time, converted to account currency. Triple swaps apply Wednesday for FX/metals and Friday for other instruments.[5]
Swap-free eligibility is limited to Muslim clients in specified countries on MT5 Classic+, DirectFX and xPRIME, excluding PAMM. It covers 29 listed FX pairs plus gold and silver; other instruments retain swaps. The company may remove the status for positions held beyond seven days or carry strategies, and retrospectively charge swaps. Activation is through account settings.[7]
March 2026 terms contain unresolved timing contradictions: inactivity is written as “six (3)” months; immediate termination as “twelve (6)” months. The charge is USD 20 once, then USD 20 monthly per inactive account, capped at its remaining balance. Fee liability continues until a valid withdrawal request and zero balance. Account deactivation is separate from the charge.[5]
Execution and trading rules
Sections ↑Order handling in the current policy
| Rule | Effect |
|---|---|
| Execution | Market orders use available liquidity; positive/negative slippage and partial execution are possible.Source 6 |
| Limits and stops | The policy says triggered limits, stop-losses, take-profits and stop-limits become market orders. It expressly allows worse prices; conventional limit-price protection should not be assumed.Source 6 |
| Validity | GTC and dated expiry are described. The broker may delete untriggered pending orders after one month; insufficient margin at triggering can cancel an order.Source 6 |
| Liquidation | The general policy permits liquidation at 50% margin level and describes automatic closure at 30%. This differs from xPRIME’s 50% account-card threshold.Source 6 |
Telephone orders are discretionary and identity-dependent. During exceptional outages, the contract permits service and withdrawal suspension.[5]
Deposits, withdrawals and transfers
Sections ↑Published deposit routes
Withdrawals normally return to the original source; documentary checks may delay them. Third-party deposits are returned.[5]
A 16 December 2025 notice removes the broker’s USDT-TRC20 withdrawal commission above USD 30 and sets USD 2 below USD 30. It leaves exactly USD 30 unspecified. This notice is not a fee promise for other networks or payment methods.[14]
Client protection
Sections ↑The execution policy promises a zero-balance reset for retail and professional clients.[6]
The contract permits pooled segregated money, warns of other-client and bank risks, and restricts suspected negative-balance-protection abuse.[5]
Terms of the “30% insurance” promotion
| Condition | Published effect |
|---|---|
| Entry | Verified DirectFX/xPRIME account; deposit at least USD 2,000; activate by ticket/manager; no other bonus or credit.Source 23 |
| Amount | 30% of incurred deposit loss, capped at USD 10,000. The detailed loss-based rule qualifies the deposit-based headline.Source 23 |
| Turnover | Payout divided by ten, in lots: USD 600 requires 60 lots. Eligible FX/metals trades need at least 180 seconds and instrument-specific minimum trade points.Source 23 |
| Withdrawal consequences | Before qualification, only own deposits may be withdrawn. Afterwards, only the payout is withdrawable; other funds except own deposits are deducted. Opting out removes the payout and profits.Source 23 |
Account access, support and complaints
Sections ↑Access-code instructions bind the client; suspected compromise must be reported promptly.[5]
Published customer routes
Scope App helpdesk and tickets; not a guaranteed emergency dealing line.
Scope Send from the registered email with name, account and complaint details.
Scope APAC office, South African partner office and Nigerian education hub.
Ordinary queries are typically handled within 48 business hours; the formal complaints procedure allows 14 calendar days from receipt for a response. It names MISA as a further route after an unsatisfactory response. The external authority issue is addressed in the company section.[15]
Copying, managed accounts and bonuses
Sections ↑Copy trading uses Classic+, DirectFX or xPRIME, with a general USD 50 starting amount; providers may require more. xChief states no separate copying fee of its own, while providers may charge management, performance or registration fees. Trading charges still apply.[17]
The user guide distinguishes suspending a subscription from unsubscribing. Risk rules can close all trades or only losing trades. Its unsubscribe example leaves profitable trades open and outside the copier’s control: the investor must manage those positions in MetaTrader. Registration uses a trading account’s master password, not its read-only investor password. The guide’s private-link example requires USD 200, so the provider’s actual offer matters.[18]
PAMM investment funds use Classic+ or DirectFX. A manager activates a fund after identity checks and a minimum USD 100 contribution, and may set remuneration up to 50% of profits. The public service page does not specify the investor’s full withdrawal, rollover or early-exit timetable.[19]
Trading credits apply to MT5 Classic+, DirectFX and xPRIME. A deposit may attract 10–70% credit, with USD 20,000 aggregate active credit per client. It is interest-free margin support, not withdrawable cash or loss absorption: when equity reaches credit, the credit disappears and positions are forcibly closed. Available withdrawal equals free margin minus credit minus the deposits that generated active credits. Cancelling the credit in the Personal Area removes that restriction.[20]
The welcome offer credits 100% of an initial deposit of at least USD 50, capped at USD 500, on eligible MT5 accounts. Select it on the first deposit. It has no expiry, but cash conversion requires USD notional turnover equal to bonus × 50,000, counting both opening and closing transactions. A USD 200 bonus therefore requires USD 10 million turnover, not a fixed lot count. Profits remain withdrawable only within the formula: free margin minus bonus minus qualifying deposit. Equity at or below bonus cancels the credit and forces close-out. Cancellation releases the withdrawal restriction; suspected abuse may also cancel the offer.[21]
The standard no-deposit offer is USD 100, claimed once after KYC through the app. Cash withdrawal requires 30 qualifying lots within 30 days, restricted to the listed FX pairs, gold and silver and their duration/minimum-point rules. Withdrawal is capped at USD 100; remaining profits are deducted after that withdrawal. Missing turnover cancels both bonus and profits. Bonus-exploitation strategies and repeat/associated-person claims may be rejected. Country exclusions are extensive, and higher partner offers have separate eligibility. The public specification rows needed to verify the exact duration/point thresholds were unavailable.[22]
Company background and regulatory evidence
Sections ↑The current disclosure identifies XCHIEF LTD as website operator and product supplier. XCHIEF ZA expressly says it is neither product issuer nor transaction counterparty. Its claimed South African permission must therefore not be read as moving the Comoros contract into South African custody or compensation arrangements.[2]
The FSCA search interface was accessible, but a current firm-specific result was not retrieved. The structured licence entries retain company-claimed numbers with unverified status.[25]
Comoros’s central bank disputes MISA’s authority to license banks and financial institutions. Its notice does not name xChief.[26]
The brand’s legacy ForexChief naming survives in its Android package identifier. A May 2024 company notice records a MetaTrader server-name change effective 29 April, with automatic terminal updating and revised web-terminal links. That technical migration is not evidence of a transfer of contracts or client protections.[24][12]
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
XCHIEF LTD
ComorosSource 2
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Mwali International Services AuthorityT2023379 | Not verified | Checked 20 Oct 2026Company-published claim; independent financial-services authorisation was not established.Source 2 |
XCHIEF ZA (PTY) LTD
South AfricaSource 2
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Sector Conduct Authority54829 | Not verified | Checked 20 Oct 2026Company-published intermediary claim; no firm-specific current register result was retrieved.Source 2 |
Sources & further reading
- International CFD service xChief · Accessed 20 Oct 2026
- Group regulatory structure xChief · Accessed 20 Oct 2026
- Account comparison xChief · Accessed 20 Oct 2026
- Contract specification interface xChief · Accessed 20 Oct 2026
- Client agreement, March 2026 xChief · Accessed 20 Oct 2026
- Order execution policy xChief · Accessed 20 Oct 2026
- Swap-free conditions xChief · Accessed 20 Oct 2026
- MT5 desktop xChief · Accessed 20 Oct 2026
- MT5 browser platform xChief · Accessed 20 Oct 2026
- MT5 Android xChief · Accessed 20 Oct 2026
- xChief mobile app xChief · Accessed 20 Oct 2026
- Android app publisher and support Google Play / xChief · Accessed 20 Oct 2026
- Deposit and withdrawal methods xChief · Accessed 20 Oct 2026
- TRC20 withdrawal charge update xChief · 16 Dec 2025 · Accessed 20 Oct 2026
- Complaints handling procedure xChief · Accessed 20 Oct 2026
- Office and contact routes xChief · Accessed 20 Oct 2026
- Copy trading service xChief · Accessed 20 Oct 2026
- Copy trading user guide xChief · Accessed 20 Oct 2026
- Investment accounts xChief · Accessed 29 Oct 2026
- Trading credit rules xChief · Accessed 20 Oct 2026
- Welcome bonus conditions xChief · Accessed 20 Oct 2026
- No-deposit bonus conditions xChief · Accessed 20 Oct 2026
- Deposit-loss promotion xChief · Accessed 20 Oct 2026
- MetaTrader server migration notice xChief · 1 May 2024 · Accessed 20 Oct 2026
- FSP search interface Financial Sector Conduct Authority · Accessed 20 Oct 2026
- Central bank notice Comoros Finance Ministry · 10 Dec 2025 · Accessed 20 Oct 2026
- FAQ index xChief · Accessed 20 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.