Accounts and eligibility
Sections ↑This profile covers WH SelfInvest S.A.’s Luxembourg retail CFD-Forex offer. Mini and Standard are account choices; Forex pricing is selected separately. Futures and Multi-Market use different arrangements.[1][2]
Reference table01
Choose the CFD-Forex account
| Attribute | Mini | Standard |
|---|---|---|
| Initial deposit | €500 | €2,500Source 2 |
| Index, commodity and bond CFD commission | 0.007% per order; no minimum | €3 per orderSource 3 |
| Forex model | Commission-based Forex | Commission-based or spread-based ForexSource 2 |
| Account currencies | EUR, USD or CHF | EUR, USD or CHFSource 14 |
| Platform access | NanoTrader only, as specified in the application | NanoTrader, TradingView and mobileSource 12Source 3 |
| Changing the account model | Mini and Standard can be switched | Mini and Standard can be switchedSource 2 |
Account comparison02
Opening essentials
| Item | Practical detail |
|---|---|
| Who applies | The Luxembourg application excludes US citizens and persons liable to US income tax.Source 14 |
| Country scope | The reviewed website is not directed at Belgian residents. A country appearing in a demonstration form is not proof of live-account eligibility.Source 1 |
| Recurring account charge | The Luxembourg client page lists a €39 quarterly custody fee. Include it when comparing a small funded account.Source 15 |
| Paid platform choice | NanoTrader Full costs €29 per month; NanoTrader Free is available without that subscription.Source 3 |
| First funding | The account-document page asks for bank funding within four weeks after opening; transfers must come from the account holder.Source 13 |
Reference table03
EUR/USD and other core Forex references
| Pair | Spread-based Forex: published minimum | Commission-based Forex: published fixed spread |
|---|---|---|
| EUR/USD | 0.8 pip; no order commission | 1.0 pip; separate commissionSource 5Source 6Source 2 |
| USD/JPY | 0.9 pip; no order commission | 1.0 pip; separate commissionSource 5Source 6Source 2 |
| GBP/USD | 0.8 pip; no order commission | 1.5 pips; separate commissionSource 5Source 6Source 2 |
The commission-based page illustrates €0.035 for buying 1,000 EUR/USD, or 0.0035% of the EUR base amount. Its nearby “per $1,000” headline leaves the fee currency unclear; no USD round-turn cost is inferred.[2]
Pricing & charges04
Gold and US crude references
| Instrument | Published spread reference | Tick and value |
|---|---|---|
| Spot Gold | From 0.3 points | 0.1 tick; USD 1 tick valueSource 7 |
| Spot Gold mini | From 0.3 points | 0.1 tick; USD 0.10 tick valueSource 7 |
| US Crude futures-based CFD | From 4 points | 0.01 tick; USD 1 tick valueSource 8 |
| US Crude mini futures-based CFD | From 4 points | 0.01 tick; USD 0.10 tick valueSource 8 |
| US Crude Spot CFD | From 2 points | 0.1 tick; USD 0.10 tick valueSource 8 |
Markets and platforms
Sections ↑Availability05
Product families and account boundaries
| Account family | Products and structure | What to keep separate |
|---|---|---|
| CFD-Forex | Forex; share, index, commodity, interest-rate and bond CFDs | Price exposure through CFDs; choose the cash-based or futures-based symbol deliberately.Source 3 |
| Futures | Exchange-traded futures and options on futures across indices, currencies, rates, energy, metals and agriculture | Contract size, exchange fees, data subscriptions and margin belong to the selected futures contract.Source 10 |
| Multi-Market | Stocks, fractional shares, ETFs, options, bonds, futures and Forex | IBIE client account introduced by WH SelfInvest; separate tariff.Source 11Source 14 |
Platforms & products06
CFD-Forex platform options
| Platform | Published access | Useful distinction |
|---|---|---|
| NanoTrader Free | Free | Desktop trading with the basic platform package.Source 3 |
| NanoTrader Full | €29 monthly | The paid Full platform package.Source 3 |
| TradingView | Broker integration advertised as free | TradingView plan entitlements and the broker account are separate choices.Source 3 |
| Mobile | iPhone, iPad and Android access | The same trading account can be accessed across the offered platforms.Source 2 |
Platforms & products07
Other account-family platforms
Trading and account costs
Sections ↑Pricing & charges08
Trading charges beyond the headline spread
| Charge | Published basis | Scope |
|---|---|---|
| Mini CFD order | 0.007%; no minimum | Indices, commodities and bonds.Source 3 |
| Standard CFD order | €3; active-trader discounts advertised up to 66% | Indices, commodities and bonds; the undiscounted tariff is used here.Source 3 |
| European share CFD order | 0.07%; minimum €7 | Share-CFD tariff, not the €3 index tariff.Source 3 |
| US share or ETF CFD order | USD 0.027 per share; minimum USD 7 | Different unit and minimum from European shares.Source 3 |
| Cash-CFD overnight funding | Long: −V × (reference rate + 3.5%) / 360. Short: +V × (reference rate − 3.5%) / 360. | V is position value; a short may incur a charge.Source 16 |
| Forex rollover | After 17:00 New York: institutional swaps ±1.5%. | Pair and direction affect the charge.Source 16 |
| US share-CFD dividends | Longs: no credit. Shorts: gross dividend debit. | Different from share ownership.Source 16 |
Pricing & charges09
Administration and inactive-account costs
| Item | Published charge or rule |
|---|---|
| Luxembourg custody | €39 quarterly.Source 15 |
| Inactivity | Client page reserves €15 per quarter after no executed order in the previous 12 months. The marketing overview instead describes charging after the first year when a quarter has no order; obtain the applicable trigger for the account.Source 15Source 4 |
| Monthly inactivity wording | The account-choice page says no monthly inactivity fee. That does not remove a separately listed quarterly charge.Source 2Source 15 |
| Cash interest | No interest paid on cash; service-bank charges can be passed through.Source 15 |
| Commission currency | CFD order commission uses the instrument currency. Conversion rates are updated periodically and can differ from spot rates.Source 15 |
| Paid-platform cancellation | Full months charged. Starts when funded unless delayed in writing beforehand; cancel before the 25th to avoid renewal.Source 14 |
Execution, margin and account control
Sections ↑Specifications10
Retail trading mechanics
| Topic | Published rule |
|---|---|
| Forex order size | At least 1,000 units of the pair’s first currency.Source 16 |
| Major Forex margin | The core EUR/USD, USD/JPY and GBP/USD sheets show 3.33% initial margin.Source 5Source 6 |
| Gold, silver and crude margin | Gold 5%; silver and the cited US crude contracts 10%.Source 7Source 8 |
| Share-CFD margin | The share schedule shows a 20% baseline; individual requirements may differ.Source 9 |
| Automatic close-out | 50% equity/required margin triggers closure of all open positions.Source 16 |
| Stops and market orders | Stop orders become market orders and can slip.Source 16 |
| News-event orders | Minimum stop distance can increase before important releases.Source 16 |
| Guaranteed stops | The cited Forex, gold and US crude sheets show no guaranteed-stop facility.Source 5Source 6Source 7Source 8 |
Process11
If the platform or order confirmation fails
| Situation | Action described by the broker |
|---|---|
| Order confirmation missing | Check with the helpdesk before duplicating an unconfirmed order.Source 16 |
| Telephone dealing | +352 42 80 42 83, 08:00–22:00 CET. Prepare account/order details. Opening minimums may apply; any closing size is allowed.Source 16 |
| Telephone charge | No additional telephone-order commission is advertised.Source 2 |
Deposits, withdrawals and closure
Sections ↑Process12
Bank-transfer funding and withdrawal costs
| Step | Published terms |
|---|---|
| Payment route | Bank transfers in the client’s own name only.Source 13Source 14 |
| Inbound administration | €5 per transfer.Source 15 |
| Outgoing amount below €30,000 | €5 transfer charge.Source 15 |
| Outgoing amount above €30,000 | 0.10%, capped at €50. The page leaves exactly €30,000 unspecified.Source 15 |
| Release into trading account | Up to three working days; conversion may add up to four.Source 14 |
| Withdrawal instruction | Use the transfer form; every account holder must sign. Bank receipt time is separate from broker processing.Source 15 |
| Unused account | Private accounts opened after 2012 may use the reactivation process, subject to updated information and approval.Source 17 |
| Closure | Terminate in writing; settle liabilities and provide return-of-funds instructions.Source 14 |
Client money and regulatory scope
Sections ↑Protections & eligibility13
Protection and its limits
| Arrangement | What the evidence supports |
|---|---|
| Luxembourg supervision | The CSSF’s public entity record is active for WH SELFINVEST S.A., investment firm P00000128.Source 21 |
| Cross-border passport | The Dutch AFM register records an incoming EEA passport for the Luxembourg company and says it does not directly supervise that passported firm.Source 22 |
| Client-money handling | CFD depository banks: BIL, Volksbank Eifel and Intesa Sanpaolo. The company states segregation.Source 14Source 4 |
| Investor compensation | SIIL can cover up to €20,000 per eligible investor when covered money or instruments cannot be returned. It does not insure trading losses or poor advice.Source 23 |
| Bank-deposit protection | Any bank-deposit claim depends on the bank, jurisdiction, eligibility and identification of underlying beneficial owners. It is a separate analysis from SIIL.Source 23 |
Protection follows the legal company and account family. Segregation and compensation neither prevent trading losses nor make a trading balance a guaranteed bank deposit.[23]
Account opening and support
Sections ↑Process14
Application information to prepare
| Requirement | Requested information |
|---|---|
| Identity and contact | ID card or passport; verified email and telephone details.Source 12 |
| Address and tax | Proof of address no more than three months old, tax residence and tax identification number.Source 12 |
| Financial circumstances | Employment, income, assets and source of funds.Source 12 |
| Trading assessment | Objectives, experience and knowledge of the chosen instruments.Source 12 |
| Account setup | Select the office, account family, base currency and platform/data choices before final acceptance.Source 12 |
| Reactivation | The existing-account process asks for updated identity, tax and other account information.Source 17 |
Official support and complaints routes
Luxembourg support — EnglishTelephone
+35242804280Source 18
Scope General account and product enquiries
Hours Monday–Friday, 08:00–22:00 as published by the Luxembourg office.
Telephone dealingTelephone
+35242804283Source 16
Scope Order instructions under the CFD-Forex trading rules
Hours 08:00–22:00 CET
Account supportEmail
Formal complaintEmail
CSSF complaint procedureWebsite
https://www.cssf.lu/en/customer-complaints/Source 24
Scope Eligibility, documents and official submission route
Other offices and language contactsWebsite
https://www.whselfinvest.com/en-lu/trading/information/contact-addressSource 18
Scope France, Germany, Netherlands, Belgium and Switzerland office listings
Complain to the firm’s responsible manager first. CSSF’s stated prerequisite is that neither a satisfactory answer nor an acknowledgement arrives within one month. An eligible referral must reach CSSF within one year of the original complaint; other conditions apply. Its free, voluntary procedure produces non-binding conclusions.[24]
Signals, education and managed-service boundaries
Sections ↑Process15
SignalRadar: what the user controls
| Action | Practical consequence |
|---|---|
| View a strategy table | SignalRadar displays strategies’ positions in NanoTrader, a browser or mobile. Viewing alone does not place a trade.Source 19 |
| Replicate a signal | Use the Buy/Sell Signal control, select the account and quantity, and place the order.Source 19 |
| Add protective orders | The optional contingent-order setting copies the current target and stop as OCO orders.Source 19 |
| Follow later strategy changes | The instructions require the user to adjust stop/target orders; automatic management is a separate NanoTrader Full capability.Source 19 |
| Exit | The Exit control closes the position and can cancel working orders. Closing the table or logging out is not described as a position-close instruction.Source 19 |
Availability16
Other services
| Service | Scope |
|---|---|
| Learning and strategy tools | Webinars, seminars, a trading library, demo access and trading strategies are linked from the official site.Source 1Source 18 |
| Investui | The company’s news identifies a separate managed-account route. Its strategy performance is not a forecast or a substitute for that service’s mandate and fee terms.Source 20 |
| Freestoxx and Freefutures | WH SelfInvest brands identified in its agreement; check the corresponding service tariff.Source 14 |
Company and operating relationships
Sections ↑Entities & regulation17
Company and service map
| Item | Sourced detail |
|---|---|
| Founding and home office | Founded in 1998; Luxembourg company with its listed office in Bertrange.Source 1Source 21 |
| Historical name | CSSF records WARMOES HIRTZ S.A. in 1998 and the WH SELFINVEST S.A. name from 18 May 2000.Source 21 |
| Current register identity | CSSF P00000128; LEI 529900VX7QJA29U81038.Source 21 |
| CFD pricing and execution relationship | StoneX Financial Ltd supplies CFD pricing and execution; WH acts for its client.Source 14Source 4 |
| Other service relationships | Futures clearing: Marex Financial. Multi-Market: an introduced IBIE account.Source 14 |
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
WH SELFINVEST S.A.
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Commission de Surveillance du Secteur FinancierP00000128 | Not verified | Checked 12 Oct 2026Active investment firm in the official CSSF public entity record; entry 7013362. AFM independently records an incoming EEA passport for the same Luxembourg firm. P00000128 is the CSSF register code, not the three historical Ministry of Finance licence numbers advertised on the company site. Evidence status: the cited company disclosure does not constitute a retrieved current authority match; not_verified is not a finding that the company lacks authorisation.Source 21 |
Sources & further reading
- WH SelfInvest: account families and company identity WH SelfInvest · Accessed 12 Oct 2026
- Mini, Standard and Forex pricing-model choices WH SelfInvest · Accessed 12 Oct 2026
- CFD-Forex commissions, platforms and product range WH SelfInvest · Accessed 12 Oct 2026
- CFD-Forex account overview and inactivity wording WH SelfInvest · Accessed 12 Oct 2026
- Spread-based Forex market information sheet WH SelfInvest · Accessed 12 Oct 2026
- Commission-based Forex market information sheet WH SelfInvest · Accessed 12 Oct 2026
- Gold and metals market information sheet WH SelfInvest · Accessed 12 Oct 2026
- Crude oil and energy market information sheet WH SelfInvest · Accessed 12 Oct 2026
- Share CFD market information sheet WH SelfInvest · Accessed 12 Oct 2026
- Separate futures account, exchanges and platforms WH SelfInvest · Accessed 12 Oct 2026
- Multi-Market investment account WH SelfInvest · Accessed 12 Oct 2026
- Online application requirements WH SelfInvest · Accessed 12 Oct 2026
- Account documents and first-funding instructions WH SelfInvest · Accessed 12 Oct 2026
- Luxembourg application and general terms, 13 July 2026 WH SelfInvest · Accessed 12 Oct 2026
- CFD-Forex client administration, transfer and custody fees WH SelfInvest · Accessed 12 Oct 2026
- CFD-Forex trading rules, version 260115 WH SelfInvest · Accessed 12 Oct 2026
- Reactivation of an existing private account WH SelfInvest · Accessed 12 Oct 2026
- Official office contacts and service hours WH SelfInvest · Accessed 12 Oct 2026
- SignalRadar: manual replication, order adjustment and exit controls WH SelfInvest · Accessed 12 Oct 2026
- Dated company news and product developments WH SelfInvest · Accessed 12 Oct 2026
- Official active entity record: WH SELFINVEST S.A., P00000128 Commission de Surveillance du Secteur Financier · Accessed 12 Oct 2026
- Incoming EEA passport record: WH Selfinvest S.A. Autoriteit Financiële Markten · Accessed 12 Oct 2026
- Deposit and investor protection: SIIL eligibility and limits Commission de Surveillance du Secteur Financier · Accessed 12 Oct 2026
- Customer complaints and out-of-court resolution Commission de Surveillance du Secteur Financier · Accessed 12 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.