Business and account scope
Sections ↑UOB Kay Hian (M) Sdn Bhd offers domestic and overseas futures through the Malaysian UTRADE service. The company adopted its current name on 17 June 2025. Its futures FAQ provides useful order controls but still contains legacy payment and software details, so current account instructions matter.[1][3]
Entity and name history
Opening a futures account
Documents and processing
| Item | Details |
|---|---|
| Malaysian applicant | NRIC and financial documents.Source 1 |
| Foreign applicant | Passport, residential-address evidence, income documents and work/employment permission where applicable.Source 1 |
| Income evidence | Latest payslip and latest three months of bank statements are listed.Source 1 |
| Processing indication | Two working days for existing customers and three for new customers after completed forms.Source 1 |
The FAQ asks customers to have the specimen signature witnessed at an office and to sign the online-trading agreement for platform access. Approval of the futures account and activation of a particular front end are separate steps.[1]
Brokerage and platform cost
Sections ↑Platforms and market access
Sections ↑Published terminals
Order controls
Types and validity
Amendment and status handling
| Item | Details |
|---|---|
| Reduce quantity | The FAQ says this preserves the order’s queue position.Source 1 |
| Other amendments | Queue position changes.Source 1 |
| Unfilled cancellation | Contact the futures representative or client services when offline.Source 1 |
| Read the validity | The FAQ also describes automatic day-end expiry; do not treat that paragraph as overriding a specifically accepted GTC/GTD instruction.Source 1 |
Currency and margin
Sections ↑Published margin-call periods
The same FAQ retains the former company name, NYBOT references and very old browser requirements. Its margin-call periods are therefore reported as published guidance, not a promise that a particular position can safely remain underfunded until that day.[1][3]
Cash administration
| Item | Details |
|---|---|
| Currencies | The FAQ distinguishes MYR, SGD, HKD and USD settlement routes.Source 1 |
| Conversion | It describes Maybank TT/OD selling rates booked on confirmed instructions.Source 1 |
| Withdrawal | Submit the withdrawal form or contact the futures representative.Source 1 |
| Payment identity | Obtain current verified bank instructions: the legacy FAQ still names UOB Kay Hian Securities (M) Sdn Bhd.Source 1Source 3 |
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
UOB Kay Hian (M) Sdn Bhd
MalaysiaSource 1
No separate licence entry is recorded in this panel.
Futures assistance
Sections ↑Regional contacts
Complaints and independent redress
FMOS referral route
| Item | Details |
|---|---|
| Membership | The account entity appears in the current FMOS directory.Source 4 |
| Scope | Eligible direct-loss claims up to RM250,000; investment-performance losses generally excluded.Source 5 |
| Referral | Firm complaint first; FMOS referral within six months of final reply or after 60 days without response.Source 6 |
Sources & further reading
- Malaysia futures FAQ including order validity and platform charges UOB Kay Hian Malaysia · Accessed 29 Oct 2026
- Local and overseas UTRADE futures trading platforms UOB Kay Hian Malaysia · Accessed 26 Oct 2026
- SGX parent announcement: UOB Malaysia subsidiary renamed effective 17 June 2025 UOB-Kay Hian Holdings · Accessed 29 Oct 2026
- Current FMOS member directory Financial Markets Ombudsman Service · Accessed 29 Oct 2026
- Eligible disputes and exclusions Financial Markets Ombudsman Service · Accessed 29 Oct 2026
- How to file a dispute and referral deadlines Financial Markets Ombudsman Service · Accessed 29 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.