Accounts and eligibility
Sections ↑Account comparison01
Account and service routes at a glance
| Account / service | Contract and customer scope | Platform and principal condition |
|---|---|---|
| Thiqah | Traders’ Hub Capital Markets L.L.C. - S.P.C — Eligible clients under UAE contract; retail clients | MT5. Approval required.Source 1Source 15Source 3Source 4 |
| Emirati | Traders’ Hub Capital Markets L.L.C. - S.P.C — Eligible UAE nationals under UAE contract; retail clients | MT5. Approval required.Source 1Source 15Source 3Source 4 |
| Premium | Traders’ Hub Capital Markets L.L.C. - S.P.C — Eligible clients under UAE contract; retail clients | MT5. Approval required.Source 1Source 15Source 3Source 4 |
| Diamond | Traders’ Hub Capital Markets L.L.C. - S.P.C — Eligible institutional clients under UAE contract | MT5. Approval required.Source 1Source 15Source 3Source 4 |
This profile covers Traders Hub’s Abu Dhabi company, Traders’ Hub Capital Markets L.L.C. - S.P.C, and its UAE account offer. A separate Seychelles company operates tradershub.sc under a different contract.[3][24]
Reference table02
UAE account matrix
| Attribute | Thiqah | Emirati | Premium | Diamond |
|---|---|---|---|---|
| Client scope | Islamic account | UAE nationals only | Retail premium tier | InstitutionalSource 2 |
| Funding requirement | USD 15,000 maximum; minimum unstated | USD 100 minimum | USD 500 minimum | USD 100,000 minimumSource 2 |
| Spread description | Market | Raw | Competitive | RawSource 2 |
| Commission display | Zero | Zero | Zero | USD 5; charging basis unstatedSource 2 |
| Leverage ceiling | 1:400 | 1:1,000 | 1:500 | 1:100Source 2 |
| Swap treatment | Swap-free | Three days swap-free | Three days swap-free | Three days swap-freeSource 2 |
Reference table03
Account opening and access
| Stage | Practical requirement |
|---|---|
| Choose the route | Individual Thiqah/Emirati routes; separate VIP and corporate Diamond applications.Source 1 |
| Register | Submit name, email and telephone, then verify the email. Account approval follows review of the application and required documents.Source 7 |
| Approval timing | The FAQ estimates one to three business days; creating a login is not final account approval.Source 7 |
| Verification documents | The public FAQ does not supply a complete document checklist; use the current application requirements.Source 7 |
| Account currency | The public account cards do not establish trading-account base currencies; confirm the approved account currency.Source 2 |
| UAE Pass | UAE Pass onboarding is advertised; the Emirati account still requires UAE nationality.Source 6Source 2 |
| Country restrictions | The UAE disclosure excludes US residents, US green-card holders and sanctioned-country users, as well as prohibited jurisdictions.Source 4 |
| Demo | Practice accounts are available; a fixed expiry period is not published.Source 2 |
Products and markets
Sections ↑Reference table04
Markets advertised on the UAE site
| Market | Representative exposure | Product distinction |
|---|---|---|
| Foreign exchange | EUR/USD, GBP/USD and USD/JPY | Major and cross-currency instrumentsSource 8 |
| Precious metals | Gold and silver against USD | Leveraged metal price exposureSource 9 |
| Energies | WTI, Brent and natural gas | Rolling and dated energy contracts appear in the product catalogueSource 10 |
| Indices | US30, US500, USTEC, DAX and FTSE references | Index CFDs; not ownership of constituent sharesSource 11 |
| Global shares | US, UK and European share categories | Marketed as stock CFDsSource 12 |
| UAE equities | ADCB, FAB, ADIB and Emaar references | Navigation calls these UAE stock CFDs; the product page also describes ADX/DFM accessSource 13 |
| Cryptocurrencies | Bitcoin and Ether | Marketed without physical coin storageSource 14 |
For UAE equities, confirm whether the order is a CFD or an exchange-held share before relying on shareholder rights, custody or dividends. The site’s navigation and product-page wording do not establish a single unambiguous custody model.[13]
Reference table05
Instrument checks before placing an order
| Instrument group | Published minimum | What needs the actual account specification |
|---|---|---|
| EUR/USD, GBP/USD, USD/JPY | 0.01 lot | Plan-specific spread, lot contract size and trading sessionSource 8 |
| XAU/USD and XAG/USD | 0.01 lot | Price unit, ounce contract size and financing after any grace periodSource 9 |
| US30, US500 and USTEC | 0.10 volume in the table | Volume-unit definition, point value and current sessionSource 11 |
Trading and account costs
Sections ↑Reference table06
How to read the quoted pricing
| Item | Published evidence and limitation |
|---|---|
| FX reference spreads | The product table labels EUR/USD, GBP/USD and USD/JPY at 0.6 pips under a VIP heading. It does not map VIP to the current four plans or establish typical realized spreads.Source 8 |
| Gold and silver | The VIP display quotes 0.15 for gold and 0.02 for silver without a defined price unit. These cannot be converted reliably into a cost per lot.Source 9 |
| Post-waiver financing | No published rate or day-count convention for financing after the waiver.Source 2 |
| Nontrading fees | The reviewed policies do not establish inactivity, dormancy or reactivation charges.Source 26 |
Product-table discrepancies
Trading conditions and execution
Sections ↑Reference table07
Platforms and dealing conditions
| Feature | Scope |
|---|---|
| Primary platform | The dedicated platform page is MT5, with desktop, browser, iOS and Android access and synchronized account login.Source 15 |
| Automation | Expert Advisors and automated strategies are described in the FAQ. Instrument and account permissions still govern orders.Source 7 |
| Other platforms | The FAQ also mentions MT4 and a proprietary interface; the current dedicated download page establishes MT5 most clearly.Source 7Source 15 |
| Leverage and liquidation | Account ceilings vary by plan. Current public cards do not establish margin-call, stop-out or hedged-margin percentages.Source 2 |
| Execution exposure | The risk notice identifies the broker as counterparty, explains that its prices can differ from underlying markets, and warns that stops and liquidation can fail in disrupted markets.Source 17 |
| Interrupted access | The published trading mailbox is available for trading queries. No confirmed emergency telephone-order procedure was found; sending an email is not evidence of execution.Source 19Source 17 |
Deposits, withdrawals and transfers
Sections ↑Reference table08
Payment rules with practical consequences
| Item | Published position |
|---|---|
| Funding routes | Bank transfers and cards; method availability and transaction limits depend on the client portal.Source 16 |
| Withdrawal destination | Funds return to the original source. Applicable dues and charges may be deducted.Source 16 |
| With open positions | Withdrawal must fit free margin. A price move that reduces available margin can cause rejection.Source 16 |
| Full balance | Close positions, then request the withdrawal through the portal or Operations.Source 16 |
| Bank timing | The policy quotes five to seven working days for international transfers; this is not a universal instant-withdrawal promise.Source 16 |
| Charges and currencies | Card fees and charges for currencies outside USD, GBP, EUR and AED may apply; no complete numerical tariff is published.Source 16 |
Regulation and client protection
Sections ↑Reference table09
UAE authorisation and safeguards
| Issue | Evidence and scope |
|---|---|
| Legal company | Traders’ Hub Capital Markets L.L.C. - S.P.C; Abu Dhabi trade registration 4264953.Source 4 |
| CMA certificate | Licence 20200000030. The authority-issued renewal certificate lists international-markets trading brokerage and OTC-derivative/spot-currency brokerage through 31 December 2026.Source 3 |
| Evidence source | The current authority-issued certificate is hosted by the broker; its details were not separately confirmed through the online firm register.Source 3Source 5 |
| Client funds | The Trust Center says money is held separately with regulated UAE banks, reconciled daily and excluded from operating, hedging and liquidity use.Source 18 |
| Negative balances | The risk notice says losses can exceed deposits and clients remain liable for a resulting deficit. A guaranteed retail negative-balance cap is not established.Source 17 |
| Compensation and insurance | No current policy certificate, per-client insurance limit or applicable investor-compensation entitlement was established in the reviewed UAE disclosures. Segregation is a separate safeguard.Source 18Source 4 |
Support and complaints
Sections ↑Public UAE contacts
General supportTelephone
OperationsEmail
Trading queriesEmail
General enquiriesEmail
Contact formWebsite
Reference table10
Support and complaint procedure
| Stage | Published handling |
|---|---|
| Service hours | General support is advertised 24/5. Individual departmental phone hours and a timezone are not specified.Source 7 |
| Formal complaint | Address Compliance in writing with the account-opening number, disputed transaction and explanation.Source 20 |
| Acknowledgement | The procedure promises immediate receipt acknowledgement and a written record acknowledgement within seven days.Source 20 |
| Investigation | The policy allows 15 days or longer to assess the evidence; it does not promise a fixed 15-day resolution.Source 20 |
| Referral | If another body is responsible, the policy describes notifying the client and seeking agreement to transfer the relevant part.Source 20 |
Research, tools and account services
Sections ↑Reference table11
Optional services and account benefits
| Service | What the public material establishes |
|---|---|
| Education and analysis | The FAQ describes webinars, tutorials and articles, alongside charting, indicators and market news.Source 7 |
| Acuity AI | The site describes algorithmic sentiment and market information as informational material; the company does not guarantee its accuracy or future results.Source 22 |
| Copy trading | The FAQ advertises copying. A current provider-fee schedule and the effect of pausing or disconnecting on existing positions were not established; obtain those terms before linking an account.Source 7 |
| Emirati welcome benefit | A welcome offer is advertised; its amount, cash status and removal terms are unspecified.Source 1 |
| Premium cashback | Per-lot cashback is advertised without a rate, qualifying volume, payout delay or withdrawal rule.Source 1 |
Company and operating footprint
Sections ↑Reference table12
Corporate identity and regional separation
| Item | Detail |
|---|---|
| UAE base | CI Tower, Corniche Road, Abu Dhabi; company address is shown on the official contact page.Source 19 |
| 20 May 2026 rebrand | The company announced the Capital Markets identity, replacing its Currency Brokerage branding. This announcement alone is not evidence of a transfer of client contracts.Source 21 |
| Seychelles route | The FSA directory separately lists Traders’ Hub Ltd and tradershub.sc, at Vairam Building, Providence, Mahé. The UAE account analysis above does not cover that company.Source 24 |
The rebrand article mentions wealth management and advisory ambitions, while the current UAE legal disclosure expressly limits the service to execution and excludes investment advice and portfolio management. These broader services are not treated here as established authorised offerings.[21][4]
- Headquarters
- Abu Dhabi, United Arab Emirates
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Traders’ Hub Capital Markets L.L.C. - S.P.C
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Capital Market Authority, United Arab Emirates20200000030 | Authorised | Checked 12 Oct 2026CMA-issued 2026 renewal certificate lists international-market brokerage and OTC derivatives/spot currencies through 31 December 2026; the online firm-register details were not independently confirmed.Source 3 |
Additional business services
Sections ↑Reference table13
Institutional and partner services
| Route | Scope |
|---|---|
| Institutional trading | The institutional page describes multi-asset liquidity, FIX API access and futures-market connectivity. Contract form, venue access, data charges and minimum activity require an individual agreement.Source 22 |
| Diamond connectivity | FIX API is conditional; the funding threshold does not establish automatic approval or free data.Source 1 |
| Introducing brokers | The partnership page describes commission structures, referral reporting and analytics; no universal commission rate is published.Source 23 |
| Money-manager infrastructure | The site markets DMA, pricing, automation and reporting tools for external managers. This does not override the company’s execution-only legal disclosure.Source 23Source 1 |
Sources & further reading
- Current UAE account plans and legal service disclosure Traders’ Hub Capital Markets L.L.C. - S.P.C · Accessed 12 Oct 2026
- Thiqah, Emirati, Premium and Diamond account conditions Traders’ Hub Capital Markets L.L.C. - S.P.C · Accessed 12 Oct 2026
- Capital Market Authority renewal certificate for 2026 Capital Market Authority, United Arab Emirates · Accessed 12 Oct 2026
- UAE licence scope and regulated activities Traders’ Hub Capital Markets L.L.C. - S.P.C · Accessed 12 Oct 2026
- Official licensed-company register entry point, company CP-0000766 Capital Market Authority, United Arab Emirates · Accessed 12 Oct 2026
- Company overview and UAE Pass onboarding Traders’ Hub Capital Markets L.L.C. - S.P.C · Accessed 12 Oct 2026
- Registration, approval, platform and automation FAQ Traders’ Hub Capital Markets L.L.C. - S.P.C · Accessed 12 Oct 2026
- Foreign-exchange instruments and VIP reference spread table Traders’ Hub Capital Markets L.L.C. - S.P.C · Accessed 12 Oct 2026
- Metals listing and contract information Traders’ Hub Capital Markets L.L.C. - S.P.C · Accessed 12 Oct 2026
- Energy CFDs, rolling and dated contract displays Traders’ Hub Capital Markets L.L.C. - S.P.C · Accessed 12 Oct 2026
- Global index CFD listing and reference specifications Traders’ Hub Capital Markets L.L.C. - S.P.C · Accessed 12 Oct 2026
- International stock-CFD product page Traders’ Hub Capital Markets L.L.C. - S.P.C · Accessed 12 Oct 2026
- UAE-listed stock product page and ADX/DFM references Traders’ Hub Capital Markets L.L.C. - S.P.C · Accessed 12 Oct 2026
- Cryptocurrency product page Traders’ Hub Capital Markets L.L.C. - S.P.C · Accessed 12 Oct 2026
- MetaTrader 5 desktop, web and mobile access Traders’ Hub Capital Markets L.L.C. - S.P.C · Accessed 12 Oct 2026
- Payment terms and conditions Traders’ Hub Capital Markets L.L.C. - S.P.C · Accessed 12 Oct 2026
- Risk warning: deficits, execution and systems risk Traders’ Hub Capital Markets L.L.C. - S.P.C · Accessed 12 Oct 2026
- Client money segregation and operational controls Traders’ Hub Capital Markets L.L.C. - S.P.C · Accessed 12 Oct 2026
- Public operations, trading and general support contacts Traders’ Hub Capital Markets L.L.C. - S.P.C · Accessed 12 Oct 2026
- Client complaint handling procedure Traders’ Hub Capital Markets L.L.C. - S.P.C · Accessed 12 Oct 2026
- Announcement of the Traders Hub Capital Markets identity Traders’ Hub Capital Markets L.L.C. - S.P.C · 20 May 2026 · Accessed 12 Oct 2026
- Institutional trading and API services Traders’ Hub Capital Markets L.L.C. - S.P.C · Accessed 12 Oct 2026
- Introducing-broker, money-manager and institutional partnerships Traders’ Hub Capital Markets L.L.C. - S.P.C · Accessed 12 Oct 2026
- Seychelles directory: separate Traders’ Hub Ltd entity Financial Services Authority Seychelles · Accessed 12 Oct 2026
- Separate Seychelles website regulatory disclosure Traders’ Hub Ltd · Accessed 12 Oct 2026
- Website terms of use Traders’ Hub Capital Markets L.L.C. - S.P.C · Accessed 12 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.