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TPFx: six account tiers, pricing conflicts, funding and complaint routes

TPFx offers six Indonesian derivative-account tiers with different deposits, spreads and platform access. Its official pages disagree on three pricing entries and describe swap relief differently. The profile keeps those conflicts visible and adds the broker’s cash-processing timetable, complaint routes and product-specific regulatory context.

By FXBrokers.ai Editorial DeskOperating status: ActiveSources checked Published Updated
Profile scope

PT Trijaya Pratama Futures. Six advertised account tiers have unresolved pricing and swap-policy conflicts. Current Indonesian derivative oversight is divided by product; historical Bappebti references do not establish universal financial-derivative permission.

  • Standard Variable publishes a USD 10 minimum; Zero ECN publishes USD 5,000. These are entry deposits, not loss limits.
  • The detailed account page and trading landing page conflict on Standard Variable and Prime spreads and Standard Fix-Variable commission.
  • Five-day swap relief on selected tiers requires deposits above the ordinary opening minimum.
  • The company states that losses can exceed the initial deposit and publishes different complaint routes by customer due-diligence category.

Six accounts and their entry requirements

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TPFx is the brand of PT Trijaya Pratama Futures. The detailed account page is the basis for the following comparison; conflicting entries elsewhere on the same official site are identified below.[1][9]

At a glance01

Deposit, trade size and platform

Deposit, trade size and platform
AccountMinimum USDMinimum lotPlatform
Zero ECN Variable5,0000.1MT5/app
Professional Variable2,5000.1MT4
Standard Variable100.01MT4/MT5/app
Standard Fix-Variable2000.1MT4
Professional Fix-Variable3000.1MT4
Prime1,0000.1MT4/MT5/app

The separate FX product page still advertises entry from USD 200. It does not identify the same tier as the USD 10 Standard Variable offer, so it cannot be used as a universal account-opening minimum. The exact account selected in the approved application controls the comparison.[5][1]

View full spreads & trading costs

Markets and the form of exposure

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At a glance02

Advertised market families

Advertised market families
MarketExamples or form
FXCurrency-pair derivatives
CommoditiesGold, silver and oil
Stock indicesNasdaq, Dow Jones, S&P 500, Hang Seng and Nikkei 225
US share CFDsContracts based on individual US share prices

A share CFD does not make the holder a shareholder. Product names also do not resolve contract size, tick value or expiry: the trading page’s instrument grids did not expose populated specification rows in the retrieved text. No oil multiplier or universal pip value is inferred here.[2][8]

Published pricing and official-page conflicts

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At a glance03

Detailed-page spread and commission entries

Detailed-page spread and commission entries
AccountSpread from, pipsCommission shown, USD
Zero ECN Variable05
Professional Variable0.42
Standard Variable1.01
Standard Fix-Variable1.51
Professional Fix-Variable0.81
Prime2.51
At a glance04

Three pricing differences on the trading page

Three pricing differences on the trading page
TermDetailed account pageTrading landing page
Standard Variable spreadFrom 1.0 pipFrom 1.2 pips
Standard Fix-Variable commissionUSD 1USD 2
Prime spreadFrom 2.5 pipsFrom 0.8 pip

These are competing published claims, not two measurements of the same realised spread. A dated tariff for the selected account is needed to settle them. Minimum spreads exclude commission, financing and execution slippage.[1][2]

At a glance05

Five-day swap relief: higher deposit conditions

Five-day swap relief: higher deposit conditions
TierQualifying deposit, USD
Zero ECN Variable10,000
Standard Variable500
Prime2,000

The detailed matrix labels the other three tiers as swap-bearing, while the trading landing page broadly marks every tier as swap-free with an asterisk. Index and share-CFD pages also make no-swap claims without explaining their account scope. The public material does not establish one universal waiver or the charge after the five-day allowance.[1][2][7][8]

At a glance06

Cash-service charges

Cash-service charges
ServicePublished statement
DepositNo broker fee
WithdrawalNo broker fee; minimum USD 1
Bank costsBroker’s zero-fee claim does not establish third-party bank charges

Margin and execution controls

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At a glance07

Risk parameters and their limits

Risk parameters and their limits
ParameterPublished position
Maximum gearingUp to 1:400 in the tier descriptions
Stop-out20% in the detailed matrix; approximately 20% on the trading page
Loss exposureCompany risk statement says loss may exceed initial deposit
Execution evidenceNo measured slippage or guaranteed-stop result supplied

The percentage stop-out label alone does not establish the equity calculation, liquidation priority or execution price during a gap. Neither the low opening deposit nor the Zero ECN name proves a loss cap or a specific execution agency model.[1][2]

At a glance08

Platform selection

Platform selection
NeedPractical scope
MT5 or broker appListed for Zero ECN, Standard Variable and Prime
MT4Listed for all except Zero ECN
Existing automationMatch the program to the actual platform and account server
Outage dealingNo published guaranteed phone-close arrangement established

Deposits and withdrawals

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At a glance09

Published cash-processing targets, WIB

Published cash-processing targets, WIB
InstructionTiming
Deposit before 22:00Same-day processing; up to 30 minutes stated for account credit
Deposit after 22:00Following day
Withdrawal before 11:00Same-day processing; receipt by 18:00 stated
Withdrawal after 11:00Following day, subject to banking operations
At a glance10

Bank routes and beneficiary checks

Bank routes and beneficiary checks
EvidenceWhat it shows
Funding FAQNames BCA for processing and payout to local bank accounts
Published account panelsAlso show other segregated-account entries
Bappebti recordLists approved accounts for the legal company
Beneficiary namePT Trijaya Pratama Futures; cash deposits are not accepted

The current client instruction should identify the bank actually used for that transfer. A longer regulator list does not override the operational FAQ. Funds needed to support open positions may not be available for withdrawal even when the cash balance appears positive.[3][9]

Regulation and client funds

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At a glance11

Regulatory context by product

Regulatory context by product
AreaScope
Commodity-futures broker identityBappebti record for PT Trijaya Pratama Futures
Money-market and FX derivativesBank Indonesia supervision since 10 January 2025
Securities-underlying derivativesOJK framework after the 2025 transfer

TPFx’s complaint page describes supervision by all three authorities. This is not a substitute for checking the permission applying to a particular contract. Segregated accounts separate client funds operationally; they do not provide a verified per-client insurance payout or reimburse trading losses.[4][9]

Customer support and complaint handling

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Support and complaint contacts

SupportEmail
[email protected]Source 3

Scope Account and operational support

Call centreTelephone
+62 21 2527577Source 3

Scope General support; no guaranteed execution authority established

Hours Monday–Friday 09:00–17:00, published local office hours

Complaint emailEmail
[email protected]Source 4

Scope Simplified-CDD complaint route

Complaint hotlineTelephone
+62 81314995998Source 4

Scope Simplified-CDD complaint route

At a glance12

Company-published complaint categories

Company-published complaint categories
Customer categoryInitial depositProcedure
Standard CDDAt least IDR 10 millionContact broker; directed to Bappebti online complaints, then broker discussion, exchange mediation and court/arbitration
Simplified CDDBelow IDR 10 millionComplaint email/hotline; broker discussion, exchange mediation and BAKTI arbitration

Those are TPFx’s published routes. The relevant product still matters: Bank Indonesia’s transfer FAQ separately directs PUVA derivative enquiries and complaints to BICARA. Retain transaction records and correspondence; the complaint workflow does not promise a particular outcome.[4][12]

Demo, research and optional tools

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At a glance13

Supporting services

Supporting services
ServicePublished offering
Demo accountUSD 10,000 in virtual funds
EducationRecurring classes and weekly live trading sessions
AnalysisEconomic information, news and Trading Central links
AI toolsMarketed on the trading page; specific order authority and performance not established

The reviewed pages do not define a copy-service disconnect rule or show that switching off an EA closes its positions. Any automated order authority and the treatment of open trades need to be established in the chosen service’s own terms.[2]

Corporate identity and account authenticity

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At a glance14

PT Trijaya Pratama Futures

PT Trijaya Pratama Futures
FieldOfficial record
Futures broker reference407/BAPPEBTI/SI/VII/2004
SPA reference1160/BAPPEBTI/SP/5/2007
OfficeSahid Sudirman Center, floor 20A/E, Jl. Jenderal Sudirman No. 86, Jakarta Pusat
Regulator-listed email[email protected]
At a glance15

Account-access checks

Account-access checks
ItemPublished route or boundary
Corporate websitewww.tpfx.co.id
Client areaclientarea.tpfx.co.id
FundingBank transfer to the firm’s approved segregated account
Impersonation warningCompany warns about sites using the TPFx or Trijaya name
The companies behind the brand

Legal entities & licences

These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.

PT Trijaya Pratama Futures

IndonesiaSource 9

No separate licence entry is recorded in this panel.

Terms still needed for a complete cost calculation

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A signed, account-specific tariff is needed for commission side and lot basis, financing after any waiver, inactive-account charges, statement-export options and exact margin-liquidation mechanics. The conflicting official prices cannot support one reliable all-in cost calculation.[1][2][3]

Follow the evidence

Sources & further reading

  1. Detailed six-account specifications TPFx · Accessed 26 Oct 2026
  2. Deposit and withdrawal timetable TPFx · Accessed 26 Oct 2026
  3. Commodity product description TPFx · Accessed 26 Oct 2026
  4. US share CFD description TPFx · Accessed 26 Oct 2026
  5. PUVA derivative supervision after the 2025 transfer Bank Indonesia · Accessed 26 Oct 2026
  6. Derivative-supervision transfer and complaint channel Bank Indonesia · Accessed 26 Oct 2026

This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

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