Accounts & headline costs
Sections ↑TeleTrade’s current global account range centres on MetaTrader 4 and MetaTrader 5, with separate NDD, ECN, cent and Invest routes. Account names alone do not determine the full cost: instrument specifications, commission, overnight adjustments and the rules for the selected service all matter. Standard remains present in the current specification and legal-document menus.[26]
Account comparison01
Main trading accounts
| Attribute | MT4 Standard | MT4 NDD | MT5 ECN |
|---|---|---|---|
| Platform | MetaTrader 4 | MetaTrader 4 | MetaTrader 5Source 13Source 1Source 2 |
| Headline spread | Current instrument matrix available; no separate headline recovered | Floating from 0.8 pip | Floating from 0.2 pipSource 6Source 1Source 2 |
| Published FX commission | 0.007% in FX matrix | 0.007% | 0.008%Source 6Source 1Source 2 |
| Maximum advertised leverage | Account/server setting to confirm | 1:500 | 1:500Source 13Source 1Source 2 |
| Published stop-out | Exact current account setting to confirm | 20% | 20%Source 13Source 1Source 2 |
Account comparison02
Other account routes
| Attribute | Cent | TeleTrade Invest |
|---|---|---|
| Platform | MT4 or MT5 | MT5Source 3Source 4 |
| Position / balance model | Balance denominated in cents; USD 10 illustrated as 1,000 cents | Unleveraged stock and ETF CFDsSource 3Source 4 |
| Published range | 200+ instruments across FX, crypto, metals, energy, indices and stocks | 500+ CFDs referencing tickers from nine exchangesSource 3Source 4 |
| Headline charge / stop-out | Underlying ECN/NDD execution standards; 20% stop-out | From 0 pips; 0.3% described as total commission; 10% stop-outSource 3Source 4 |
The cent illustration is a low-value account example, not proof that every payment method has the same minimum. Invest’s no-leverage description concerns the trading exposure; its legal framework remains CFD trading. There is no verified direct-share custody, voting-rights or transferable-securities account established by that name.[3][16]
Account comparison03
Demo and account denomination
| Item | Published position |
|---|---|
| Demo | Free opening/maintenance, adjustable virtual funding, live quotations and the full terminal environmentSource 5 |
| Demo boundary | Practice execution and virtual results do not prove live fills or payment performanceSource 5 |
| Account currency | Chosen from currencies offered by the company; complete current list not recoveredSource 18 |
| Islamic / swap-free | No current universal swap-free eligibility and administration-fee schedule verifiedSource 26 |
Products & platforms
Sections ↑Reference table04
Tradable product structure
| Market | Current evidence | Contract distinction |
|---|---|---|
| FX | Major and cross-pair specifications under Standard, NDD and ECN | Non-deliverable trading under the selected agreementSource 6 |
| Precious / industrial metals | Gold and silver in several currencies; copper and other metals listed | XAUUSD standard lot is 100 troy ouncesSource 9 |
| Energy | WTI US Crude Oil Spot, UK Brent Crude Oil Spot and US Natural Gas Spot | WTI is expressly named; not replaced with BrentSource 10 |
| Indices / cryptocurrencies | Included in cent-account product range and specification categories | Exact symbols and permissions depend on accountSource 3 |
| European shares | Standard examples include ABI 100 shares/lot, ACA 1,000 and ADS 100 | Lot multipliers vary; these are not universal minimum quantitiesSource 11 |
| Invest securities references | Stock and ETF CFD portfolios on MT5 | Netting and hedging risk models advertisedSource 4 |
Platforms & products05
MT5 tools and execution controls
| Feature | Published scope |
|---|---|
| Analysis | 21 timeframes, 44 analytical objects and 38 technical indicatorsSource 2 |
| Automation | Manual and algorithmic trading with MQL5Source 2 |
| Orders | Buy Stop Limit and Sell Stop Limit alongside other pending-order controlsSource 2 |
| Calendar / devices | Integrated economic calendar and mobile trading supportSource 2 |
Platforms & products06
Operational platform limits
| Issue | Published contractual position |
|---|---|
| Server settings | Trading server terms take priority over conflicting website informationSource 15 |
| Expert Advisors | Standard rules permit restriction of robots or accounts that overload serversSource 13 |
| Connection failure | Closing an order window does not cancel a request already received by the serverSource 18 |
| Separate infrastructure | A broker-funded VPS allowance or public FIX/REST trading API was not establishedSource 26 |
Fees & holding costs
Sections ↑Pricing & charges07
Benchmark specifications: MT5 ECN
| Instrument | Published minimum-spread field | Standard lot / displayed commission |
|---|---|---|
| EUR/USD | 0.0 | 100,000 EUR / 0.008%Source 8 |
| USD/JPY | 0.0 | 100,000 USD / 0.008%Source 8 |
| GBP/USD | 0.0 | 100,000 GBP / 0.008%Source 8 |
| Gold/USD, XAUUSD | 0.000 | 100 troy ounces / 0.008%Source 9 |
| WTI US Crude Oil Spot | 0.006 | 1,000 barrels / 0.008%Source 10 |
Pricing & charges08
Cross-checks on headline pricing
| Account / issue | Published evidence | Reading |
|---|---|---|
| MT4 NDD EUR/USD and GBP/USD | Instrument matrices show 0.0 minimum and 0.007% commission | Different from account headline from 0.8 pip; not a measured zero-cost tradeSource 7 |
| MT4 Standard EUR/USD and GBP/USD | Instrument matrices show 0.0 minimum and 0.007% commission | Standard is not assumed to be commission-freeSource 6 |
| MT5 ECN headline versus matrix | Account headline from 0.2 pip; benchmark minimum fields 0.0 | Obtain the actual account quote and charge basisSource 2Source 8 |
Pricing & charges09
Overnight and product adjustments
| Item | Published handling |
|---|---|
| Swap time | Standard trading rules apply rollover in 23:55–00:00 platform timeSource 13 |
| Triple day | Normally Wednesday; US-stock, crypto, energy, commodity and index CFDs use FridaySource 7 |
| Rollover liquidity | Spreads can widen sharply during 23:59–00:05Source 7 |
| Dividend adjustments | Share-CFD adjustments are made around the ex-dividend date under the specified rulesSource 13 |
| Invest charges | Invest regulations still reserve fees according to server/website terms; obtain the exact schedule behind the 0.3% headlineSource 16 |
Pricing & charges10
Inactivity and account-service fees
| Trigger | Current agreement charge |
|---|---|
| No trades for three consecutive months | USD/EUR 50 per monthSource 12 |
| That inactivity plus six months without terminal/Personal Area login | USD/EUR 100 per monthSource 12 |
| Individual arrangements, such as bespoke leverage, credit or zero-spread/commission-free accounts | USD/EUR 250 per monthSource 12 |
| Debit limit | Inactivity fees cannot exceed available balanceSource 12 |
| Certified account statements | USD 10 verification/sending commission reservedSource 12 |
Execution & trading rules
Sections ↑Reference table11
Execution and margin mechanics
| Issue | Published rule / example |
|---|---|
| NDD description | Company advertises aggregated interbank liquidity and no requotes; performance not independently measuredSource 1 |
| Instrument execution | ECN FX matrix specifies Market Execution and 50% hedging marginSource 8 |
| FX / gold minimum margin | 0.20% displayed as the lowest possible requirement; actual account settings may be higherSource 8Source 9 |
| WTI margin | 2.00% minimum displayed; 50% hedging margin shownSource 10 |
| Pending distance | Approximately twice the lowest spread; actual limit is shown in the terminalSource 7 |
Protections & eligibility12
Close-out, order risk and strategy restrictions
| Rule | Practical consequence |
|---|---|
| Stop-out execution | Orders close at the price available when executed, which may differ from the triggerSource 15 |
| Liquidity / rejection | Standard contract permits rejection for insufficient margin, non-market quotes, fast/illiquid markets and technical failuresSource 13 |
| Stops | Risk notice says stops and stop-out may not prevent losses beyond available fundsSource 18 |
| Margin change | Requirements can change for existing and new positions after noticeSource 13 |
Trading & service hours13
Published example trading sessions
| Market / account | Normal schedule shown | Time basis |
|---|---|---|
| ECN EUR/USD, USD/JPY, GBP/USD | Monday–Thursday 00:05–23:55; Friday 00:05–22:55 | UTC+2 as labelledSource 8 |
| ECN XAUUSD | Monday–Friday 00:05–22:55 | UTC+2 as labelledSource 9 |
| ECN WTI Spot | Monday–Friday 00:05–22:55 | UTC+2 as labelledSource 10 |
| Standard European share examples | 09:02–17:29 on normal weekdays | UTC+2 as labelled; exchange holidays applySource 11 |
Deposits, withdrawals & transfers
Sections ↑Reference table14
Funding access and charges
| Item | Non-trading regulations |
|---|---|
| Methods | Bank, card and e-wallet routes described; current availability in Personal AreaSource 17 |
| Ownership | Own-name funding and returns; no third-party transfersSource 17 |
| Instructions | Recheck payment-agent/bank details before each depositSource 17 |
| Deposit credit | Normally by next business-day end after identified receipt by firm/agentSource 17 |
| Costs / limits | Client pays method costs; conversion, minima and maxima in Personal AreaSource 17 |
Reference table15
Withdrawal processing and constraints
| Item | Contract rule |
|---|---|
| Submission | Personal Area withdrawal orderSource 17 |
| Consideration | Up to seven business days; exceptions can extend with noticeSource 17 |
| Bank dispatch | Following business day after processing unless otherwise specifiedSource 17 |
| Card / e-wallet dispatch | Processing day; return to the original funding card/walletSource 17 |
| Open positions | Request may be declined while positions remain openSource 17 |
| Minimum request | Amount must exceed the withdrawal feeSource 17 |
| No prior trading | Additional 2% of withdrawal may be chargedSource 17 |
| Internal transfer | Only between the same client’s accountsSource 17 |
Processing and dispatch are different from receipt by the external bank or payment system. TeleTrade’s risk notice allocates third-party payment failures and delays to the client. No actual deposit or withdrawal was performed during this review.[18]
Protection & regulation
Sections ↑The current global contracting firm is Teletrade D.J. LLC in St. Vincent and the Grenadines. Its published 2351 LLC 2022 is a company-registration number. The SVG Financial Services Authority expressly says it does not issue forex-brokerage licences or regulate SVG BCs/LLCs for that activity. Registration therefore does not establish financial authorisation for this account.[25][27]
Protections & eligibility16
Protection assessment for the current entity
| Issue | Verified boundary |
|---|---|
| Authorisation | No current financial-services licence independently established for the named global companySource 27 |
| Negative balance | ECN clause 6.5 says the company may restore a negative account; it may use balances on the client’s other accountsSource 15 |
| Loss beyond deposit | Risk notification explicitly allows losses exceeding available trading fundsSource 18 |
| Compensation / segregation | No statutory investor-compensation entitlement or complete independently verified segregation arrangement established for this entitySource 26 |
| Country scope | Global site excludes US, Canada, Iran, DPRK, Yemen and FATF-blacklisted residents; it says content is not intended for EU residentsSource 25 |
The FSA source is used only for its general licensing statement. Its separately named warning concerns another business. This profile does not attribute that warning to TeleTrade, and it does not borrow historic group permissions from another jurisdiction to fill the current company’s authorisation gap.[27]
Opening an account & support
Sections ↑Reference table17
Identity and account verification
| Applicant / requirement | Agreement provisions |
|---|---|
| Individual | ID, address, bank statement, source of funds and ownership of external payment accountsSource 12 |
| Corporate | Constitution/registration, status, business activity, beneficial owners and source of funds; authorising power of attorneySource 12 |
| Additional evidence | Original or notarised documents may be requestedSource 12 |
| Acceptance | Incomplete or invalid identification can result in refusal or suspensionSource 12 |
Published contact and support routes
Customer supportTelephone
+442080895636Source 25
Scope Current global support number; not proof of a UK-regulated entity
Hours Contact page says 24/7
Support emailEmail
[email protected]Source 25
Scope Account/platform enquiries
Hours Contact page says 24/7; response time not tested
Contact / callback formWebsite
https://www.teletrade.org/for-clients/contactsSource 25
Scope Published request form
Hours No guaranteed callback interval published
Formal trading claimWebsite
https://my.teletrade.org/Source 14
Scope Personal Area standard claim form; trading regulations require this route
Hours Within three business days of the disputed event under NDD rules
Protections & eligibility18
Complaint deadlines and forum
| Stage | Published route |
|---|---|
| Trading claim | NDD regulations require a Personal Area form within three business days; email/phone claims do not substituteSource 14 |
| Trading response | Up to ten business days, extendable in specified cases; settlement follows the decisionSource 14 |
| General contractual dispute | Agreement describes 60 calendar-day response period and pre-court procedure at company registration addressSource 12 |
| Court jurisdiction | Company-registration jurisdiction; no independently verified UK/EU ombudsman route for this accountSource 12 |
Additional services
Sections ↑Synchronous Trading: copying and control
Reference table19
Investor operation
| Feature | Published effect |
|---|---|
| Connection | One trader per investor account; multiple accounts needed for several providersSource 19 |
| Sizing | Copy ratio × investor funds/trader funds × provider trade size; funds include floating results and applicable creditsSource 19 |
| New / existing trades | FAQ describes new trades; regulations additionally permit optional copying of already-open positions at current pricesSource 21 |
| Pending orders | Replicate only when the provider’s pending order activatesSource 19 |
| Manual change | Changing stop/take-profit or partially closing a copy transfers management of that position to the investorSource 19 |
| Disconnection | Existing copied positions pass to investor control; they are not automatically closedSource 21 |
Pricing & charges20
Copy-trading economics
| Field | Published terms |
|---|---|
| Provider own capital | At least USD 100 or EUR 100; maximum leverage 1:100Source 20 |
| Provider performance commission | 1%–50% set by providerSource 20 |
| Company service charge | 40% of the provider’s reward, not 40% of investor principalSource 20 |
| Retention mechanism | Commission on profitable copied closes is reserved; period settlement reconciles it to aggregate performanceSource 19 |
| Settlement | Last Sunday monthly; copied positions must be closed for settlementSource 21 |
| Replication limits | Trades under 60 seconds may be excluded; provider cannot use close-by-opposite-orderSource 20 |
Investor results can differ from the provider’s results. The regulations round the preliminary copied volume to two decimals and set a 0.01-lot floor before applying the copy ratio; this is a copying rule, not a universal manual-trading minimum. Different balances, manual intervention, prices and availability can alter exposure. The provider supplies trade signals and does not receive direct authority over the investor’s deposits or withdrawals.[21]
VIP, training and promotional conditions
Account comparison21
Current VIP overview
| Attribute | VIP | VIP Gold | VIP Platinum |
|---|---|---|---|
| Displayed deposit band | USD 10,000–50,000 | USD 50,000–100,000 | From USD 100,000Source 22 |
| Monthly conditional bonus | 2% | 2.5% | 3%Source 22 |
| Cashback headline | 10% | 13% | 15%Source 22 |
| Negative-swap compensation headline | 20% | 20% | 20%Source 22 |
| Personal manager | Weekdays 09:00–21:00 | 24/7 | 24/7Source 22 |
Pricing & charges22
Conditions behind VIP benefits
| Benefit | Current linked rules |
|---|---|
| Monthly bonus | Maintain status throughout month and credit day; trade at least 2 lots per USD 1,000 starting equity, including applicable bonusesSource 23 |
| Cashback | No withdrawals and no bonus funds during month; status maintained; maximum USD 10 per lotSource 23 |
| External withdrawal | Automatically cancels VIP status under the rulesSource 23 |
| Service provision | Regional partners supply some manager/training services; technical support described separately as 24/5Source 23 |
| Reimbursements | Deposit-fee and rollover benefits have eligibility rules; do not treat every deposit as universally freeSource 23 |
VIP bonus percentages are conditional promotional credits tied to trading activity, rather than a bank-deposit rate or guaranteed investment return. The costs and risk of the qualifying trading remain. The ordinary contact page’s 24/7 customer-service claim and the VIP rules’ 24/5 technical-support wording describe different published service scopes; exact specialist availability should be confirmed.[23]
Pricing & charges23
BONUS100: date-sensitive status
| Item | Published rule |
|---|---|
| New promotional period | 1 February–30 March 2026; expired before this 11 October 2026 reviewSource 24 |
| Already credited funds | 360-day term, so existing eligible credits may still be runningSource 24 |
| Headline / cap | 100% on eligible subsequent deposits, maximum USD 10,000; first deposit excludedSource 24 |
| Release / withdrawal | USD 1,000 bonus per 300 lots requirement; withdrawal can cancel creditSource 24 |
The company advertises training, research and affiliate-supported services. A current uniform IB rebate schedule, PAMM/MAM allocation contract or broker-funded infrastructure entitlement was not verified. Corporate-account documentation is contemplated by the client agreement, but a corporate mandate does not automatically include discretionary management.[26]
Company background & evidence
Sections ↑Event timeline24
Identity and document context
| Item | Research finding |
|---|---|
| Brand history | Company describes 1994 inception; this is distinct from the current contracting company’s 2022 registrationSource 25 |
| Legal documents | Separate Standard, NDD, ECN, Invest, copy-trading and funding appendices are linkedSource 26 |
| Document date | Some live legal PDFs do not expose a revision date; checked 11 October 2026Source 26 |
| Terminology | Invest CFDs, copy-investor status and VIP tiers are different service conceptsSource 26 |
| Verification | Public primary-source research; no live execution or funding-performance measurementSource 26 |
- Headquarters
- Kingstown, St. Vincent and the Grenadines, according to current contracting-company contact page
- Founded
- 1994 brand inception, according to the company
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Teletrade D.J. LLC
St. Vincent and the GrenadinesSource 25
No separate licence entry is recorded in this panel.
Additional Information
Sections ↑Reference table25
Material account follow-up points
| Point | Why it matters |
|---|---|
| Commission calculation | Confirm currency, notional basis and charge side behind the published percentageSource 7 |
| Short-term automation | Obtain clarity on the chosen strategy against contractual cancellation restrictionsSource 15 |
| Dormant funds | Non-trading rules permit closure after three inactive years and unsuccessful contact, with a claimed loss of entitlementSource 17 |
| Copy controls | Disconnecting leaves existing trades under your responsibilitySource 21 |
| Bonus date | A visible 100% banner does not extend the dated BONUS100 promotionSource 24 |
Sources & further reading
- MT4 NDD account overview TeleTrade · Accessed 11 Oct 2026
- MT5 ECN account overview and platform features TeleTrade · Accessed 11 Oct 2026
- Cent-denominated MT4 and MT5 accounts TeleTrade · Accessed 11 Oct 2026
- TeleTrade Invest: unleveraged stock and ETF CFDs TeleTrade · Accessed 11 Oct 2026
- Demo account operation TeleTrade · Accessed 11 Oct 2026
- MT4 Standard FX instrument matrix TeleTrade · Accessed 11 Oct 2026
- MT4 NDD FX instrument matrix TeleTrade · Accessed 11 Oct 2026
- MT5 ECN FX instrument matrix TeleTrade · Accessed 11 Oct 2026
- MT5 ECN metals specifications TeleTrade · Accessed 11 Oct 2026
- MT5 ECN energy specifications: exact WTI spot contract TeleTrade · Accessed 11 Oct 2026
- MT4 Standard European share CFD contract examples TeleTrade · Accessed 11 Oct 2026
- Teletrade D.J. LLC client agreement TeleTrade · Accessed 11 Oct 2026
- MT4 Standard trading regulations TeleTrade · Accessed 11 Oct 2026
- MT4 NDD trading regulations and dispute deadlines TeleTrade · Accessed 11 Oct 2026
- MT5 ECN trading regulations TeleTrade · Accessed 11 Oct 2026
- TeleTrade Invest trading regulations TeleTrade · Accessed 11 Oct 2026
- Non-trading operations: funding, withdrawal and dormancy TeleTrade · Accessed 11 Oct 2026
- Risk notification TeleTrade · Accessed 11 Oct 2026
- Synchronous Trading FAQ TeleTrade · Accessed 11 Oct 2026
- Synchronous Trading provider requirements and fees TeleTrade · Accessed 11 Oct 2026
- Synchronous Trading regulations TeleTrade · Accessed 11 Oct 2026
- Current VIP service and tier overview TeleTrade · Accessed 11 Oct 2026
- Current linked VIP Trade rules TeleTrade · Accessed 11 Oct 2026
- BONUS100 dated promotional rules TeleTrade · Accessed 11 Oct 2026
- Current legal identity and customer support TeleTrade · Accessed 11 Oct 2026
- Current legal-document hub TeleTrade · Accessed 11 Oct 2026
- SVG FSA general position on forex brokerage licensing, 2 February2026 St. Vincent and the Grenadines Financial Services Authority · Accessed 11 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.