Accounts and eligibility
Sections ↑Taishin Futures survived the 6 April 2026 MasterLink Futures merger. Original Taishin customers received new capacity-allocation and option-order rules, while former MasterLink customers retained their capacity controls. Credentials, added platforms and cash channels depend on the customer’s original account.[8][16][21][11][10]
Online opening and evidence
| Item | Published terms and practical effect |
|---|---|
| Applicant | Taiwan-only national, individual age 20+Source 14 |
| Identification | ID front/back, second photo ID and clear photograph holding IDSource 14 |
| Bank evidence | Own bank-book image; foreign-currency account also needs English-name evidenceSource 14 |
| Capacity without evidence | TWD 500,000 or lessSource 14 |
| Online cap | Total margin-use ceiling TWD 1 million under the published opening guideSource 14 |
Bank registration and verification
| Item | Published terms and practical effect |
|---|---|
| Withdrawal account | One nominated account per currencySource 14 |
| Deposit accounts | Up to three nominated accounts per currencySource 14 |
| Verification | Separate mobile-phone and email codesSource 14 |
| Contract copy | Download after receiving the account-document email and completing verificationSource 14 |
Original Taishin customers: merger capacity allocation
| Item | Published terms and practical effect |
|---|---|
| Total capacity | Unchanged by merger; aggregated by identitySource 16 |
| Domestic/overseas | Separate allocation and controlsSource 16 |
| Domestic-only historical activity | All capacity allocated domestic under the migration ruleSource 16 |
| Foreign-only historical activity | All capacity allocated overseasSource 16 |
| Both markets | Unused capacity split 50/50 after used amountsSource 16 |
| Inactive during reference window | All capacity allocated domestic; eCounter can adjustSource 16 |
Products and contract specifications
Sections ↑The currency contracts below have a fixed notional, a tick value and an expiry. They create price exposure through futures; they do not deliver a spot-currency bank balance. Domestic and overseas instruments may sit in separate collateral accounts.
TAIFEX currency futures: size and price increment
Commissions, fees and margin
Sections ↑Exchange charges on representative currency contracts
Published exchange margin snapshot
For these currency futures, TAIFEX lists a transaction-tax rate of 0.000001 of contract market value. Customer commission, exchange charges, tax, bid–ask execution and conversion should be reconciled separately on the statement. A quoted commission should identify the contract, currency, per-side or round-trip basis, and included charges. The public pages reviewed do not establish a universal all-in retail futures commission for this firm.[13]
Trading, execution and expiry
Sections ↑Currency-futures trading sessions
Expiry and final-settlement differences
| Contract | Listed delivery months | Final cash-settlement reference |
|---|---|---|
| RHF | Spot, next month and next four quarterly months | TMA USD/CNY(HK) spot fixing at 11:30 Taipei timeSource 4 |
| RTF | Spot, next month and next four quarterly months | Taipei Forex Market Development Foundation USD/CNY(TW) fixing at 11:15Source 5 |
| XEF | Four quarterly months | WMR EUR/USD midpoint at 14:00 Taipei timeSource 6 |
Original Taishin customers: option-order changes
| Item | Published terms and practical effect |
|---|---|
| Option buyer | Market orders no longer accepted from merger dateSource 16 |
| Night-session combination split | All or part of request can be refused if calculated risk indicator would be below 50%Source 16 |
| Day-session combination split | No separate ratio control, but 25% liquidation rule still appliesSource 16 |
Risk rules published for original Taishin customers
| Item | Published terms and practical effect |
|---|---|
| Domestic indicator below 25% | Closeout of all positions under the ruleSource 16 |
| Domestic overnight margin call | Unresolved by 12:00 next business day: close enough to restore initial-margin coverageSource 16 |
| Foreign indicator below 25% | Right to close some or all positionsSource 16 |
| Foreign indicator below 40% | In necessary circumstances broker may place protective orders aimed below 25%; this is not a guaranteeSource 16 |
Former MasterLink customers: risk-policy continuity
| Item | Merger treatment |
|---|---|
| Trading-capacity controls | Unchanged under the former-MasterLink notice.Source 21 |
| After-hours margin-call delivery | Written delivery replaced by in-person, telephone, SMS, email or another notification method.Source 21 |
| Other risk operations and risk-indicator calculation | Unchanged under that notice.Source 21 |
Funding, withdrawals and currency conversion
Sections ↑Choose the destination account and currency before initiating a transfer. The schedules distinguish application cutoffs, broker ledger treatment and bank receipt. The firm’s nominated-bank instructions control the actual beneficiary details.
Domestic withdrawal route after merger
| Item | Published terms and practical effect |
|---|---|
| Online | TWD through eCounterSource 12Source 19 |
| Domestic foreign currency | Telephone or written applicationSource 12Source 19 |
| Customer origin | Both original Taishin and former MasterLink pages describe these channelsSource 12Source 19 |
| Cash desk | +886-2-7702-5666Source 12Source 19 |
Overseas withdrawal currencies and timing
| Item | Published terms and practical effect |
|---|---|
| Online currencies | TWD, USD and JPYSource 12Source 19 |
| Other currencies | Telephone or written requestSource 12Source 19 |
| Daily system pause | 05:00–07:45 on overseas business daysSource 12Source 19 |
| Reservation interval | 14:01–05:00 next business day; treated as next-day requestSource 12Source 19 |
Online currency-conversion application
| Item | Published terms and practical effect |
|---|---|
| Application period | Domestic business days 07:45–10:30Source 15 |
| Amount | Cannot exceed available balance in the source currencySource 15 |
| Submission status | Receipt of instruction does not mean conversion completedSource 15 |
| Final rate and amount | Reported after bank conversion in the daily statementSource 15 |
Internal-transfer restrictions
| Item | Published terms and practical effect |
|---|---|
| Identity | Same account number and account-holder nameSource 15 |
| Online currency | TWD onlySource 15 |
| Maintenance | 05:00–07:45 no online applications or enquiriesSource 15 |
| RMB | Neither transferred nor included in transferable-margin calculationSource 15 |
Available transfer balance
| Item | Published terms and practical effect |
|---|---|
| Position requirement | Deduct open-position initial marginSource 15 |
| Withdrawal reservation | Deduct executed reserved withdrawalsSource 15 |
| FX buffer | Reserve 10% of the largest foreign-currency balance under the described controlSource 15 |
| Full transfer | Convert relevant foreign balances to TWD first if all collateral is to moveSource 15 |
Entity, client money and risk controls
Sections ↑TAIFEX membership identifies the futures intermediary and its clearing role. It does not make leveraged trading capital a guaranteed bank deposit. The review does not establish a current individual compensation limit or a private insurance policy for this account; neither is presented as a benefit. Margin calls and liquidation can leave a balance still payable by the client.[1][2][7]
External financial-consumer complaint route
| Item | Published terms and practical effect |
|---|---|
| First step | Complain to the financial-services provider and retain its responseSource 20 |
| No reply | If the provider does not reply within 30 days, apply for FOI review within the statutory 60-day period after that response deadline.Source 20Source 22 |
| Disputed reply | If the response is unacceptable, apply within 60 days after receiving it.Source 20Source 22 |
| Scope | Eligibility and admissibility assessed by FOI; review is not compensation insuranceSource 20 |
Support and account administration
Sections ↑Use the dedicated dealing or cash channel for a time-sensitive instruction. General customer service and an online submission are not substitutes for confirmation that an order or payment has been accepted.
Official service contacts
Original Taishin credential continuity
| Item | Published terms and practical effect |
|---|---|
| User ID and electronic-trading password | Unchanged at merger under the customer-rights pageSource 17Source 11 |
| Existing certificate | Unchanged for the original platform familySource 17Source 11 |
| New platform family | Requires the corresponding certificate described in the platform tableSource 17Source 11 |
| Reset or unlock | Use the official intelligent-customer-service password areaSource 17Source 11 |
Platforms, automation and additional services
Sections ↑Software availability and trading permission are separate. Use the platform family assigned to the account and the current certificate; a downloaded program does not by itself enable every market or automation function.
Additional platforms for original Taishin customers
| Item | Published terms and practical effect |
|---|---|
| Desktop | New Global Tycoon, Winner Fast Hand and New Global ExpertSource 11 |
| Mobile | Mobile Expert, HaoFuTou and QuickWinSource 11 |
| Web | Taishin Trading WebSource 11 |
| Required credential | Former MasterLink certificate required to use the added platform familySource 11 |
Additional platforms for former MasterLink customers
| Item | Published terms and practical effect |
|---|---|
| Desktop | New Super Smart Star and Global Futures Smart StarSource 18 |
| Mobile | PhoneEZ, Woojii and War GodSource 18 |
| Required credential | Taishin certificate required for the newly added familySource 18 |
| eCounter | Signing, information changes, cash, FX and transfers and capacity allocationSource 18 |
Platform accounting changes
| Item | Published terms and practical effect |
|---|---|
| Displayed initial margin | Open-position initial margin plus working-order initial marginSource 11 |
| Risk indicator | Display change does not alter its calculationSource 11 |
| Platform cash functions | Some legacy futures interfaces lack internal transfer or online FX functions; use the documented eCounter routeSource 11 |
Company identity and continuity
Sections ↑MasterLink customer continuity
| Item | Published terms and practical effect |
|---|---|
| Effective merger | 6 April 2026; Taishin surviving companySource 8Source 10Source 9 |
| Rights and obligations | Taishin assumes former MasterLink customer agreementsSource 8Source 10Source 9 |
| Account number/representative | Merger page says unchanged for former MasterLink customersSource 8Source 10Source 9 |
| Statement email | Existing registered address retainedSource 8Source 10Source 9 |
| Old corporate website | Former MasterLink website discontinued in favour of TaishinSource 8Source 10Source 9 |
Official exchange identity
| Item | Published terms and practical effect |
|---|---|
| FCM code | F040 in TAIFEX register updated 21 October 2026Source 1Source 2 |
| Trading name | Taishin Futures Co., Ltd.Source 1Source 2 |
| Clearing role | General clearing member in list updated 24 August 2026Source 1Source 2 |
| Jurisdiction | Taiwan; group or software branding does not extend the account’s permissionsSource 1Source 2 |
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Taishin Futures Co., Ltd.
TaiwanSource 1
No separate licence entry is recorded in this panel.
Practical examples and further information
Sections ↑Worked currency-futures price moves
All processing times in this profile are Taipei time unless another timezone is expressly stated. A bank transfer receipt, a posted margin balance and a completed withdrawal are different stages. Keep enough usable collateral for outstanding orders as well as positions; closing a position does not itself submit a bank withdrawal. This profile is a document-based review dated 26 October 2026; it does not report funded-account testing.
Sources & further reading
- TAIFEX register of FCMs, updated 21 October 2026 Taiwan Futures Exchange · Accessed 26 Oct 2026
- TAIFEX clearing members, updated 24 August 2026 Taiwan Futures Exchange · Accessed 26 Oct 2026
- TAIFEX FX-futures margin schedule (displayed effective 24 February 2026) Taiwan Futures Exchange · Accessed 26 Oct 2026
- RHF USD/CNH futures official contract terms Taiwan Futures Exchange · Accessed 26 Oct 2026
- RTF USD/CNT futures official contract terms Taiwan Futures Exchange · Accessed 26 Oct 2026
- XEF EUR/USD futures contract specification Taiwan Futures Exchange · Accessed 26 Oct 2026
- Margin calls, initial and maintenance margin explained Taiwan Futures Exchange · Accessed 26 Oct 2026
- Regulator-approved Taishin and MasterLink futures combination effective 6 April 2026 Taishin Futures · Accessed 26 Oct 2026
- Listed-parent TS Holdings announcement of FSC merger approval and 6 April effective date TS Holdings · Accessed 26 Oct 2026
- MasterLink legacy account rights and service changes Taishin Futures · Accessed 26 Oct 2026
- Existing Taishin client platform and support rights post merger Taishin Futures · Accessed 26 Oct 2026
- Existing Taishin domestic vs foreign settlement and withdrawal Taishin Futures · Accessed 26 Oct 2026
- TAIFEX transaction, clearing, settlement fees and transaction tax Taiwan Futures Exchange · Accessed 26 Oct 2026
- Online account-opening document checklist Taishin Futures Co., Ltd. · Accessed 26 Oct 2026
- Original Taishin customers: conversion and transfers Taishin Futures Co., Ltd. · Accessed 26 Oct 2026
- Original Taishin customers: capacity and risk-control changes Taishin Futures Co., Ltd. · Accessed 26 Oct 2026
- Original Taishin customers: password and certificate continuity Taishin Futures Co., Ltd. · Accessed 26 Oct 2026
- Former MasterLink customers: additional platforms Taishin Futures Co., Ltd. · Accessed 26 Oct 2026
- Former MasterLink customers: withdrawals Taishin Futures Co., Ltd. · Accessed 26 Oct 2026
- Financial Ombudsman Institution: complaint and review process Financial Ombudsman Institution · Accessed 26 Oct 2026
- Former MasterLink customers: unchanged capacity controls and revised margin-call delivery Taishin Futures Co., Ltd. · Accessed 26 Oct 2026
- Financial Consumer Protection Act, Article 13: response and review deadlines Taiwan Ministry of Justice Laws and Regulations Database · Accessed 26 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.