RoboForex: cent accounts, notional commissions and multi-asset trading conditions

ProCent changes the monetary denomination as well as the visible balance. The same displayed lot number should therefore not be carried from a standard account into a cent account as if it represented identical exposure. The platform also matters: the published ProCent minimum is ten times larger on MT4 than on MT5.[6]

The commission varies with the USD value of the transaction. One EUR/USD standard lot is EUR 100,000; converting that amount to USD before applying the tariff explains why its invoice differs from a USD 100,000 trade. Prime’s rate is half ECN’s stated rate, although an actual account comparison must also use the spread available for the same instrument and trade size.[7][4]

A one-lot gold spread of 18 pips is USD 18 in this particular contract, because RoboForex defines one gold pip as USD 0.01 and one lot as 100 ounces. The conversion is 18 × 0.01 × 100. Reading only the pip number would hide the economic comparison with a forex contract.[11]

The current help centre describes Copy Trading across MT4, MT5 and R StocksTrader. Investor and provider must use the same platform; demo and netting accounts are excluded. The provider sets a subscription minimum, so the minimum deposit for opening an ordinary trading account does not establish eligibility for every strategy.[24][26]

Provider conditions offer a performance fee of 5%–50% or no commission, with investment periods of one, two or four weeks. The calculation includes open and closed copied trades from subscription inception, deducts swaps and ECN/Prime commissions, and charges only new profit above the prior high watermark. For example, at 20%, an increase in eligible cumulative profit from USD 100 to USD 150 creates a USD 10 fee on the USD 50 increase, assuming the published calculation applies.[26][27]

Commission is reserved on the investor’s account before transfer at the end of the period or on unsubscription. Because the performance calculation includes open positions, the fee basis is not limited to realised cash profit; later market movements can still change the value of positions left open.[28][27]

Full Swap-Free is a conditional programme for new accounts in eligible regions, covering currencies and metals. The rules say an existing account cannot be manually converted. If status is withdrawn, ordinary swaps apply to both existing and new positions from that change onward. This eligibility structure is more specific than a general account card saying that swap-free trading is available.[19][18]

The Tuesday offer is useful for planned transfers, but it does not shorten the stated processing deadline or payment-provider settlement. A trader who needs to withdraw on another day should inspect the actual method tariff before submitting. Deposit commission compensation is a different programme and should not be assumed to waive withdrawal fees.[17][16][15]

The negative-balance marketing statement and the agreement should be read together. The agreement permits transfers from other client accounts to offset a deficit and requires amounts owed beyond equity to be paid within two business days. This profile therefore records the company’s reset policy without describing it as a guaranteed ring-fence around every individual trading account.[21][20]

The company history and instrument counts describe product development and the breadth of the advertised service. They do not constitute audited revenue, profit or client-asset figures. The contracting entity remains RoboForex Ltd in Belize; the site expressly says it does not target EU, EEA or UK clients, and names several excluded countries including the United States, Canada, Japan and Australia.[1][2]

For an account or transaction issue, the official contact page lists 24/7 support, +593 964 281 548, online chat and a Members Area ticket system. Preserve the ticket, order IDs and timestamps. This research did not recover the current agreement’s detailed complaint deadlines, so it does not invent a contractual response or referral clock.[31]

Headquarters

Belize City, Belize

Founded

2009