Service cessation and existing accounts
Sections ↑The company’s cessation notice supersedes the old signup marketing. It says existing clients received email instructions to close their positions and withdraw remaining balances. CySEC’s entry describes a voluntary-renunciation application under examination; that wording should not be converted into an already completed cancellation.[1][2]
At a glance01
Current customer position
| Item | Published terms |
|---|---|
| New clients | The company says it is accepting none.Source 1 |
| New business | The company says it has ceased investment services and new business.Source 1 |
| Existing clients | Directed by company email to close positions and withdraw remaining balances.Source 1 |
| Questions about those instructions | [email protected].Source 1 |
At a glance02
Trading name and licence holder
At a glance03
Historical client classification
| Item | Published terms |
|---|---|
| Retail | Old legal page described lower leverage, negative-balance protection and ICF eligibility.Source 3Source 1 |
| Professional | Higher leverage and fewer retail safeguards; assessment involved trading experience, activity and portfolio criteria.Source 3Source 1 |
| Present application | These are historical classifications, not new account offers during cessation.Source 3Source 1 |
Historical contracts and counterparty exposure
Sections ↑At a glance04
Nature of the former service
| Item | Published terms |
|---|---|
| Products | Leveraged contracts for difference.Source 2Source 6 |
| Regulatory service categories | CySEC lists reception/transmission and execution of orders.Source 2Source 6 |
| Investment ownership | A CFD provides contractual price exposure rather than ownership of its reference asset.Source 2Source 6 |
At a glance05
Legacy execution and liquidity risk disclosure
| Item | Published terms |
|---|---|
| Order routing | Risk document says orders were received, transmitted and executed with a third-party liquidity provider.Source 6 |
| Counterparty shortfall | It warns that a liquidity-provider failure could prevent payment of a profitable contract difference.Source 6 |
| Scope | This is the historical document’s description, not a verification of present execution access.Source 6 |
Historical fees relevant to account reconciliation
Sections ↑At a glance06
The general-fees document needs a date qualification
| Item | Published terms |
|---|---|
| Document status | No effective date is established within the inspected fee document; its URL contains January 2021.Source 4Source 1 |
| Withdrawal wording conflict | Narrative says no company withdrawal fee, while the table lists charges.Source 4Source 1 |
| Wind-down applicability | A remaining client needs the tariff and any waiver applying to the actual final withdrawal.Source 4Source 1 |
At a glance07
Withdrawal amounts in that legacy fee table
At a glance08
Legacy inactivity charge
| Item | Published terms |
|---|---|
| Trigger | At least one month without a deposit, withdrawal or trade.Source 4 |
| Amount | EUR 80 monthly until activity resumes.Source 4 |
| Exceptional access problem | The document permits review and reimbursement where evidenced force majeure prevented account access.Source 4 |
At a glance09
Overnight and futures-CFD adjustments
| Item | Published terms |
|---|---|
| Swap time | 00:00 GMT+2, with the document’s stated daylight-saving qualification.Source 4 |
| Wednesday | Triple swap is specified.Source 4 |
| Futures rollover | Closing/opening costs and price adjustments can apply; the document describes closing before rollover to avoid it.Source 4 |
Historical leverage and UK conduct findings
Sections ↑At a glance10
Legacy margin treatment by classification
At a glance11
What the FCA found
| Item | Published terms |
|---|---|
| Relevant period | 1 January to 12 April 2021.Source 8Source 9 |
| Customer treatment | Pressure to invest more, including encouragement to borrow, and inadequate explanation of CFD risks.Source 8Source 9 |
| Professional classification | Customers were encouraged to claim experience they did not have.Source 8Source 9 |
| Advice | The FCA also found investment advice provided without the required permission.Source 8Source 9 |
At a glance12
UK restriction and penalty dates
| Item | Published terms |
|---|---|
| 12 April 2021 | The firm stopped providing UK investment services following FCA action.Source 8Source 9 |
| 10 October 2023 | All FCA permissions ended, according to the FCA release.Source 8Source 9 |
| 9 August 2024 | Final notice imposed a GBP 276,100 penalty.Source 8Source 9 |
| 14 August 2024 | FCA published its explanatory announcement.Source 8Source 9 |
Residual cash and historical funding rules
Sections ↑At a glance13
Existing-client withdrawal route
| Item | Published terms |
|---|---|
| Company instruction | Close remaining positions and withdraw balances using the emailed wind-down instructions.Source 1 |
| Unclear or missing instruction | The notice supplies [email protected] for assistance.Source 1 |
| Scope | The notice establishes a company instruction, not proof that any particular withdrawal has settled.Source 1 |
At a glance14
Historical funding minima
| Item | Published terms |
|---|---|
| Bank wire | EUR 500 or equivalent on the old legal page.Source 3Source 1 |
| Perfect Money | EUR 250 or equivalent on that page.Source 3Source 1 |
| Current meaning | These old entry thresholds are not a reason to send new money after the company’s cessation notice.Source 3Source 1 |
At a glance15
A possible transfer is not an established transfer
| Item | Published terms |
|---|---|
| Legacy agreement | Allows assignment to a business successor after five business days’ written notice.Source 5 |
| Evidence limit | A contractual power to assign does not establish that this customer’s account was actually transferred.Source 5 |
| Responsibility | A claimed successor needs a specific transfer notice identifying the account and new counterparty.Source 5 |
Regulatory status and client-money limits
Sections ↑At a glance16
CySEC status accurately stated
| Item | Published terms |
|---|---|
| Regulated legal company | Forex TB Ltd, 272/15.Source 2Source 1 |
| Register wording | Under examination for voluntary renunciation of the authorisation.Source 2Source 1 |
| Service status | The firm separately states that services have ceased.Source 2Source 1 |
| Unproven conclusion | Neither statement establishes a completed CySEC withdrawal or an activated compensation payout.Source 2Source 1 |
At a glance17
Historical client-money risks
| Item | Published terms |
|---|---|
| Third-party institutions | Risk disclosure allows money to be held through institutions outside Cyprus.Source 6 |
| Omnibus accounts | It warns of pooled-account and institution-insolvency shortfalls.Source 6 |
| Segregation | Segregation is not a guarantee against every third-party failure or trading loss.Source 6 |
At a glance18
Investor compensation scope
| Item | Published terms |
|---|---|
| Scheme identified | Cyprus Investor Compensation Fund in the historical disclosure.Source 6Source 3 |
| Published ceiling | Up to EUR 20,000 for eligible claims as described in that document.Source 6Source 3 |
| Trigger and limits | Eligibility and a qualifying inability to meet obligations are separate from market losses; cessation alone does not demonstrate a compensation entitlement.Source 6Source 3 |
Complaints and current official contact records
Sections ↑At a glance19
Contacts tied to their purpose
| Item | Published terms |
|---|---|
| Cessation enquiries | [email protected], given by the company notice.Source 1Source 2 |
| CySEC-listed compliance contact | [email protected]; +357 22266707.Source 1Source 2 |
| CySEC-listed office | 138 Limassol Avenue, 2nd floor, Office 108, 2015 Strovolos, Nicosia.Source 1Source 2 |
At a glance20
Legacy formal-complaint process
| Item | Published terms |
|---|---|
| Submission | The April 2021 procedure requires the online complaint form and warns that other submission methods may be rejected.Source 7Source 1 |
| Acknowledgement | The document says within five days and supplies a complaint reference.Source 7Source 1 |
| Cessation-era access | If the historical form cannot be reached, ask the current notice contact for the applicable formal submission route.Source 7Source 1 |
At a glance21
Escalation identified in the agreement
| Item | Published terms |
|---|---|
| Financial Ombudsman | The agreement identifies external escalation after the company’s final response.Source 5Source 9 |
| Legal rights | The agreement states that the complaint process does not remove legal rights.Source 5Source 9 |
| UK conduct case | The FCA announcement directs potentially affected customers to complain to the firm.Source 5Source 9 |
Introducers and delegated authority
Sections ↑At a glance22
Limits on an introducing broker
| Item | Published terms |
|---|---|
| Authority | Legacy agreement says an introducer cannot bind the company.Source 5 |
| Credit or protection promises | An introducer cannot extend company credit or guarantee losses on its behalf.Source 5 |
| Advice | An introduction is not permission to provide personal investment advice under that agreement.Source 5 |
Legal and regulatory chronology
Sections ↑At a glance23
One company behind two trading names
| Item | Published terms |
|---|---|
| Forex TB Ltd | Cyprus company HE310943.Source 2Source 8 |
| PatronFX and ForexTB | Both domains are recorded by CySEC for the firm.Source 2Source 8 |
| UK case | FCA final notice concerns the same legal company; it must not be treated as a sanction against an unrelated namesake.Source 2Source 8 |
At a glance24
Key chronology
| Item | Published terms |
|---|---|
| 2015 | CySEC licence 272/15 granted.Source 2Source 9Source 1 |
| 2021 | UK business stopped after FCA intervention.Source 2Source 9Source 1 |
| 2023 | FCA permissions ended.Source 2Source 9Source 1 |
| 2024 | GBP 276,100 FCA penalty.Source 2Source 9Source 1 |
| Current reviewed notice | Company says services have ceased; CySEC renunciation remains under examination.Source 2Source 9Source 1 |
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Forex TB Ltd
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Cyprus Securities and Exchange Commission272/15 | Authorised | Checked 27 Oct 2026Register status: under examination for voluntary renunciation. The company separately states that investment services have ceased; this record is not a current onboarding offer.Source 2 |
Reading the final account statement
Sections ↑At a glance25
Charges that can affect a residual balance
| Item | Published terms |
|---|---|
| Trading before closure | Spread, financing and any rollover adjustments under the applicable contract.Source 4Source 1 |
| Inactivity | The old fee schedule’s EUR 80 charge needs reconciliation against the actual applicable period and any waiver.Source 4Source 1 |
| Withdrawal | Check the amount and payer of any card or wire charge against the final withdrawal instruction.Source 4Source 1 |
Sources & further reading
- Forex TB service-cessation and existing-client notice Forex TB Ltd · Accessed 27 Oct 2026
- CySEC: Forex TB Ltd 272/15, renunciation under examination Cyprus Securities and Exchange Commission · Accessed 27 Oct 2026
- PatronFX legal page: historical client classifications and funding minima PatronFX · Accessed 27 Oct 2026
- PatronFX / Forex TB general fees PatronFX · Accessed 27 Oct 2026
- PatronFX client agreement, August 2020 upload PatronFX · Accessed 27 Oct 2026
- PatronFX risk disclosure: third-party client money and counterparty exposure PatronFX · Accessed 27 Oct 2026
- PatronFX complaint procedure, April 2021 upload PatronFX · Accessed 27 Oct 2026
- FCA final notice to Forex TB Limited, 9 August 2024 Financial Conduct Authority · Accessed 27 Oct 2026
- FCA fines FXTB for unfair customer treatment, 14 August 2024 Financial Conduct Authority · Accessed 27 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.