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Pacific Financial Derivatives: New Zealand FX and CFD accounts

PFD combines an active New Zealand derivatives-issuer licence with MT4 accounts, forex and CFD markets, a published outage desk, managed-account mandates and FIX access. Its payment charges and several legacy-document discrepancies deserve close attention.

By FXBrokers ResearchOperating status: ActiveSources checked Published
Profile scope

This profile concerns Pacific Financial Derivatives Limited at pfd-nz.com. Product and payment conditions are broker-published; the current FMA derivatives-issuer entry was independently matched. It does not concern the unrelated PFDMarkets impersonator.

Pacific Financial Derivatives, usually shortened to PFD, is an Auckland-based forex and CFD broker serving international clients. Its retail platform is MetaTrader 4, with separate commission accounts, a swap-free option and facilities for managed accounts and FIX trading.[3][2]

The New Zealand FMA’s own provider record identifies Pacific Financial Derivatives Limited, trading as PFD-NZ, under FSP28944. It records an active derivatives-issuer licence granted on 27 February 2015. This is the named New Zealand issuer covered here, rather than an unnamed offshore affiliate.[1]

Three core MT4 accounts and a separate swap-free option

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The individual application accepts international applicants subject to review, excluding US residents and sanctioned-country applicants. It requires a retail knowledge-and-experience assessment, identity evidence and a recent address document. Certain applicants can use electronic identity checks; others need certified documents and English translations. Account opening takes effect when PFD confirms acceptance in writing.[11]

Account comparison01

Core account comparison

Core account comparison
AccountInitial funding on account pageFX commissionMaximum leverageSwap treatment
PFDTraderNo minimum stipulatedNo FX commission1:300 to USD 5,000 equity; 1:100 abovePer tradeSource 4
PFDProNo minimum stipulated$1 per side per standard lot1:300 to USD 5,000 equity; 1:100 abovePer tradeSource 5
PFDProPlus$1,000$1 per side per standard lot1:100Net exposure for unhedged positionsSource 6

The account pages print commission and ProPlus opening amounts with a dollar sign only. Confirm the currency in the approved account schedule. The general terms still contain a USD 250 initial-funding requirement, despite the account pages’ no-minimum wording for Trader and Pro.[13]

Specifications02

Margin warning and liquidation levels on the account pages

Margin warning and liquidation levels on the account pages
Account / equity tierMargin callStop-out
PFDTrader, equity up to USD 5,000150%100%Source 4
PFDTrader, equity above USD 5,000150%50%Source 4
PFDPro, equity up to USD 5,000150%100%Source 5
PFDPro, equity above USD 5,000150%50%Source 5
PFDProPlus100%50%Source 6

The PDS uses a 100% margin-call level for lower-leverage accounts, differing from the Trader/Pro table. Confirm the actual server threshold before relying on a warning.[12]

The swap-free account removes overnight interest but introduces an administrative charge for positions held more than three days. Its page advertises leverage up to 1:300 without a numerical administrative tariff.[7]

The linked swap-free symbol list instead gives 1:100 for its FX and metal contracts and different stop distances. That product schedule needs to be checked separately from the general account headline; a swap-free label does not establish cost-free long-term holding.[9]

View full spreads & trading costs

Currencies, precious metals, oil and equity exposure

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Specifications03

Published product coverage

Published product coverage
MarketExamples and scope
Foreign exchangeMajor, minor and exotic currency pairs, including EUR/USD, GBP/USD, USD/JPY, USD/CNH and USD/TRY.Source 8
Precious metalsGold, silver, platinum and palladium against USD in the PFDTrader list.Source 8
OilWTI and Brent spot contracts; the public table gives a 5% margin requirement.Source 8
Equity indicesThe CFD page describes Australian, UK, German, French and Eurozone index exposure.Source 10
Individual sharesThe swap-free catalogue includes Apple, Microsoft, Tesla and other US-company symbols. Availability should be checked for the selected account.Source 9

These are over-the-counter contracts with PFD as counterparty, settled in cash; they do not deliver ownership of the underlying asset.[12]

Some web specifications retain older index and company labels. The approved server’s current symbol, expiry and contract size are the practical basis for an order. For example, the CFD page still uses DAX30 and LIBOR wording; those labels should not be treated as a verified current index name or financing benchmark.[10]

Commission, financing and dormant-account charges

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PFDPro’s published commission implies $2 for opening and closing one standard lot before any introducing-broker markup, spread or financing. The page permits introducers to mark up commission. Its qualitative spread labels and claims about positive slippage do not establish a measured average spread or a guaranteed execution improvement.[5]

ProPlus calculates swaps on the summarised unhedged position, while the other core plans calculate them per trade. This can matter to traders holding offsetting positions, but the result still depends on the applicable long and short rates and the account’s exposure.[6]

The PDS places rollover at 17:00 New York time and directs clients to MT4 symbol specifications for variable swap rates. Weekend holding is included.[12]

Pricing & charges04

Other recurring and conditional costs

Other recurring and conditional costs
ChargePublished basis
Dormant accountAfter six months without filled orders: the lesser of USD 25 monthly or the remaining balance. A zero balance can lead to dormancy or closure.Source 13
Swap-free administrationApplies after a position has remained open for more than three days; request the instrument tariff.Source 7
Managed-account remunerationThe signed mandate allows agreed commission, management and performance fees; it does not set one universal rate.Source 25

Account selection should compare the intended holding pattern as well as transaction frequency. A lower commission quote can be offset by overnight financing, payment fees or an intermediary’s markup; a trader who rarely trades should include the inactivity trigger in the comparison.

Order limits, automation and a usable outage route

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PFDTrader explicitly permits scalping, news trading and trading robots. It uses market execution and gives a 0.01-lot FX minimum, equivalent to 1,000 base-currency units. This strategy permission is useful for an MT4 user, although an advertised execution model does not eliminate slippage or contractual risk controls.[4]

Specifications05

Selected public order specifications

Selected public order specifications
Product groupSize and stop settings
FXThe normal list shows 0.01–20 lots and zero-point minimum stop distance. Some exotic pairs have lower leverage.Source 8
Metals0.01–10 lots; gold and silver have non-zero stop-distance settings in points.Source 8
Spot oil0.01–100 lots with a 20-point stop-distance entry.Source 8
Swap-free EUR/USD0.01–20 lots, 1:100 and a 15-point stop-distance entry.Source 9

Point distances are platform units and should not automatically be read as pips. Different account symbols can have different settings even when they reference the same underlying market. Check the symbol specification before sizing a position or preparing an automated order.

PFD’s contact page explicitly directs clients to its international dealing desk when they lack internet access, cannot connect to the server or have not received an online order confirmation. The published number is +64 9 632 0100.[17]

The terms permit telephone instructions, with read-back and recording; written channels require authorisation. Cancellation must reach PFD before order acceptance.[13]

Platforms & products06

Platform routes

Platform routes
RoutePractical distinction
MT4 desktop and mobilePFD offers Windows, Mac, iPhone and Android downloads. Device availability does not establish identical automation or order-management controls.Source 22
MultiTerminalA desktop facility for multiple accounts, with allocation by fixed or total volume, equal portions, equity or free margin.Source 26
MAMA manager-operated allocation service with investor permissions defined by the mandate and MAM rules.Source 24
FIX APIA separately documented order and market-data connection; access details come from PFD.Source 27

MetaQuotes documents that MT4 trailing stops run in the client terminal. If the terminal is off, the trailing calculation stops; a stop-loss level already submitted remains server-side. Changing devices or closing the desktop application therefore has a different effect on the trailing logic from the existing stop order.[30]

Payment fees differ substantially by method

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PFD asks for payments from an account or card in the client’s own name. Processor charges are deducted from the amount received; a third-party remittance may be returned.[14]

Pricing & charges07

Published deposit charges

Published deposit charges
MethodFee or condition
Stripe card, New Zealand2.65% + NZD 0.30Source 14
Stripe card, international3.70% + NZD 0.30Source 14
PayPal, New Zealand3.4% plus a currency-specific fixed chargeSource 14
PayPal, international4.4% plus a currency-specific fixed chargeSource 14
PayPal fixed componentUSD 0.30; NZD 0.45; EUR 0.35; GBP 0.20; AUD 0.30. Minimum funding USD 2 per transaction.Source 14
POLi1%, capped at $3 plus GST as printed on the page; confirm the currency and availability.Source 14
Bank transferUSD, NZD, GBP, AUD, EUR and JPY banking instructions are published. Bank and intermediary charges depend on the route.Source 14
Pricing & charges08

Returning cash

Returning cash
RoutePublished treatment
Card refundLimited to the original card deposit; excess profits leave by bank transfer or PayPal.Source 14
PayPal withdrawal2% for New Zealand and international withdrawals.Source 14
Overseas bank transferThe PDS specifies NZD 25 or the equivalent transfer currency; local transfers carry no transfer fee under that document.Source 12

Withdrawals can be requested online using MT4 credentials or through a signed paper form sent to PFD. The paper form is designed for overseas wires but can be used for other methods with the relevant details. The withdrawal page does not commit to an approval or receipt timetable.[15]

The terms restrict payouts to the account holder and to money available after margin obligations and charges.[13]

The application offers USD, GBP, EUR, AUD, NZD and JPY base-currency choices. These are account-opening options, distinct from the payment-provider menu.[11]

The PDS instead describes USD accounting and conversion at PFD’s quoted rate on withdrawal. Confirm how this operates for the selected non-USD account.[12]

A cash request is not complete merely because a form was submitted. Retain its acknowledgement, the fee breakdown and the receiving-bank or wallet credit so that the amount and timing can be reconciled.

An active issuer licence and segregated client funds

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PFD states that derivatives investor money is held on trust separately from operating cash, reconciled at least daily and covered by an annual assurance process. Its client-money page identifies permitted uses including settlement, expressly authorised derivative activity, authorised hedging and agreed fees. Those stated controls concern how money is held and used; they do not promise that every trading-account balance is recoverable in full.[16]

The general terms describe pooled segregation and exposure to overseas banks or brokers, with potentially different insolvency treatment.[13]

The PDS warns that losses can exceed the deposit, stops are not guaranteed and PFD or its counterparties can fail. Margin liquidation is therefore not a negative-balance guarantee.[12]

The independently matched FMA entry confirms the licence’s identity, category and active status. It should be read together with the actual PFD agreement: a licence entry alone does not set an insurance payout, the amount of recoverable client cash or the risk of a leveraged position.[1]

Dealing, complaints and usable account records

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PFD contact and escalation routes

International dealing deskTelephone
+6496320100Source 17

Scope For lost internet, server connection problems and missing trade confirmations.

Account opening and general informationTelephone
+6496320129Source 17

Scope Client onboarding and general enquiries.

Customer contact pageWebsite
https://www.pfd-nz.com/contactsSource 17

Scope Published support window uses New Zealand local time.

Hours Monday 10:00 through Saturday 10:00, New Zealand time

Formal complaint instructionsWebsite
https://www.pfd-nz.com/legalSource 18

Scope Address a written complaint to PFD’s Risk and Compliance Manager.

External dispute routeWebsite
https://fdrs.org.nz/complaintsSource 18

Scope PFD directs unresolved complaints to the Financial Dispute Resolution Service.

PFD’s legal page says it will acknowledge a written complaint, investigate and endeavour to respond within ten days. It directs unresolved disputes to FDRS and identifies its participant reference as FM0312. These are the firm’s published instructions; the scheme’s current process determines whether an individual complaint is within scope.[18]

FDRS independently describes its complaint process as free. It first works with the consumer and provider toward agreement and can make a decision if agreement is not reached. This is a dispute-resolution service, not automatic insurance against market losses.[19]

Process09

FDRS eligibility and referral deadlines

FDRS eligibility and referral deadlines
IssueCurrent rule or amendment
Service and client scopeRetail individuals and qualifying groups, generally organisations with at most 19 full-time-equivalent staff. The complaint must concern financial services in New Zealand and conduct while the provider was a scheme member.Source 20
When referral opensComplain to PFD first. Referral follows a decision or unresolved notice, or at least two months without resolution.Source 20
Claim and award limitNZD 500,000 plus applicable GST for lump-sum compensation; qualifying special compensation is capped separately at NZD 10,000 plus applicable GST.Source 21
Filing clockNormally three months after a decision/unresolved notice that explains free scheme access and the referral deadline.Source 20
Exceptional extensionThe scheme can extend that three-month period by at most nine further months for exceptional circumstances.Source 21
Overall time limitSix years from when the complainant became, or reasonably should have become, aware of the relevant facts or events.Source 21

The July 2024 amendment updates older rule wording and is part of the current scheme framework. FDRS must still decide jurisdiction for the actual service and dispute; the broker’s New Zealand address does not by itself settle every overseas client’s eligibility.[21]

PFDTrader provides daily and monthly statements and online trade history.[4]

The platform manual explains printing or saving completed-transaction history and reviewing the terminal journal. Those records help reconcile execution, financing and cash movements. Its password controls include changing the terminal password, but they are not a complete lost-device or withdrawal-recovery policy.[23]

The terms require trade discrepancies within two business days and prompt notification of suspected unauthorised account access.[13]

Managed accounts and direct FIX access

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PFD’s MAM service allocates a manager’s orders across investor accounts by methods including balance, equity and free margin. Investors must share the master’s base currency and trading terms. The service states that investors cannot independently manage their positions and may withdraw only when no open positions remain. That restriction is central to deciding whether delegated trading suits the client’s cash needs.[24]

Process10

Managed-account authority and exit

Managed-account authority and exit
IssueSigned mandate or service rule
Trading authorityThe attorney can operate the trading account but cannot withdraw client funds or direct third-party payments.Source 25
RevocationWritten revocation normally takes effect two working days after receipt, unless PFD confirms a different arrangement.Source 25
Existing riskRevocation does not erase responsibility for earlier instructions or open-position losses. Arrange management of remaining exposure.Source 25
FeesAgreed lot charges, management fees and monthly performance fees may apply. The manager calculates remuneration; PFD does not verify that calculation.Source 25
Fee visibilityThe mandate warns that a spread markup is not separately itemised in the statement.Source 25

A revocation request, the broker’s acknowledgement and closure of open positions are separate events. Keep the final position list and fee calculation when ending a mandate, because ending authority does not itself settle the investor’s account.

PFD offers a limited FIX 4.2 service for direct pricing and order access, including MAM use. Its published description tells clients to contact the firm for access details; it does not establish automatic activation for every retail account.[27]

Process11

Controls in the published FIX specification

Controls in the published FIX specification
FeatureDocumented behaviour
SessionsSeparate market-data and trading sessions; PFD supplies credentials.Source 28
ReconnectionMarket-data subscriptions are not retained. The client must subscribe again after reconnecting.Source 28
OrdersMarket orders and immediate-or-cancel limit orders are described.Source 28
Partial executionAn IOC limit can fill partly; the unfilled remainder is cancelled.Source 28
Quote availabilityAn inactive quote can contain an old price and should not be treated as a live executable market.Source 28

This is documented trading and market-data access. The specification does not establish a cash-withdrawal API. Its published change history reaches 2016, so a developer should obtain the current connection specification and test environment before using it with live exposure.[28]

Auckland company history and the correct domain

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PFD describes a business history beginning in 1999, with earlier New Zealand futures authorisations preceding its 2015 derivatives-issuer licence. The company says it is wholly beneficially owned by a Japanese investor. These ownership and historical statements come from PFD’s company profile; the FMA record independently confirms the present licence.[3]

Domain matching is particularly useful here. In a warning dated 8 January 2025, the FMA said PFDMarkets was misusing the genuine Pacific Financial Derivatives company’s details and that PFD had no association with pfdmarkets.com or its related site. That warning concerns an impersonator; this profile concerns the genuine pfd-nz.com company and the matching FMA entry.[29]

Headquarters
Auckland, New Zealand
The companies behind the brand

Legal entities & licences

These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.

Pacific Financial Derivatives Limited

New ZealandSource 1

Licences and regulatory records for Pacific Financial Derivatives Limited
Issuer & identifierRecorded statusDate & scope
Financial Markets AuthorityFSP28944AuthorisedChecked 19 Oct 2026FMA record identifies PFD-NZ and an active derivatives-issuer licence granted 27 February 2015.Source 1
Follow the evidence

Sources & further reading

  1. Licensed provider: Pacific Financial Derivatives Limited New Zealand Financial Markets Authority · Accessed 19 Oct 2026
  2. Pacific Financial Derivatives: current account and platform overview Pacific Financial Derivatives · Accessed 19 Oct 2026
  3. PFD company profile Pacific Financial Derivatives · Accessed 19 Oct 2026
  4. PFDTrader account conditions Pacific Financial Derivatives · Accessed 19 Oct 2026
  5. PFDPro account conditions Pacific Financial Derivatives · Accessed 19 Oct 2026
  6. PFDProPlus account and net swap treatment Pacific Financial Derivatives · Accessed 19 Oct 2026
  7. Islamic accounts Pacific Financial Derivatives · Accessed 19 Oct 2026
  8. PFDTrader product list and contract settings Pacific Financial Derivatives · Accessed 19 Oct 2026
  9. Swap-free product list Pacific Financial Derivatives · Accessed 19 Oct 2026
  10. CFD markets and contract descriptions Pacific Financial Derivatives · Accessed 19 Oct 2026
  11. Individual Client Services Agreement and account application Pacific Financial Derivatives · Accessed 19 Oct 2026
  12. Product Disclosure Statement, 11 June 2024, currently linked Pacific Financial Derivatives · Accessed 19 Oct 2026
  13. General Terms and Conditions, currently linked Pacific Financial Derivatives · Accessed 19 Oct 2026
  14. Deposit methods, processor fees and return routing Pacific Financial Derivatives · Accessed 19 Oct 2026
  15. Online and paper withdrawal requests Pacific Financial Derivatives · Accessed 19 Oct 2026
  16. Derivatives investor money Pacific Financial Derivatives · Accessed 19 Oct 2026
  17. Customer support and international dealing desk Pacific Financial Derivatives · Accessed 19 Oct 2026
  18. Legal documents and complaint procedure Pacific Financial Derivatives · Accessed 19 Oct 2026
  19. Financial Dispute Resolution Service: complaints Financial Dispute Resolution Service · Accessed 19 Oct 2026
  20. FDRS scheme rules, November 2021, read with July 2024 amendments Financial Dispute Resolution Service · Accessed 19 Oct 2026
  21. FDRS scheme rule amendments effective 18 July 2024 Financial Dispute Resolution Service · Accessed 19 Oct 2026
  22. PFD platform downloads Pacific Financial Derivatives · Accessed 19 Oct 2026
  23. PFD Trader platform manual Pacific Financial Derivatives · Accessed 19 Oct 2026
  24. PFD multi-account manager service Pacific Financial Derivatives · Accessed 19 Oct 2026
  25. Power of Attorney and Compensation Acknowledgement Pacific Financial Derivatives · Accessed 19 Oct 2026
  26. MT4 MultiTerminal Pacific Financial Derivatives · Accessed 19 Oct 2026
  27. PFD FIX API service Pacific Financial Derivatives · Accessed 19 Oct 2026
  28. FIX specification, version 1.2 Pacific Financial Derivatives · Accessed 19 Oct 2026
  29. PFDMarkets impersonates New Zealand company — 8 January 2025 New Zealand Financial Markets Authority · Accessed 19 Oct 2026
  30. MetaTrader 4 trailing-stop behaviour MetaQuotes · Accessed 19 Oct 2026

This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

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