Orbex publishes a three-account core—Starter, Premium and Ultimate—alongside a newer Prime promotional route. The permanent profile keeps the promotion separate from the standing account ladder, because its deposit threshold, cashback and referral terms may change while the three main accounts define the continuing spread-and-commission structure.[1][4]
Orbex’s published company map includes Mauritius and Seychelles regulatory disclosures alongside Saint Lucia operating and Cyprus payment-company references. The client agreement and application determine the serving company; the shared brand does not establish one protection regime for every account.[10]
Broker essentials
| Measure | Value | Context |
|---|---|---|
| Core account families | Starter, Premium and Ultimate | Published in the May 2026 support article.Source 1 |
| Minimum trade size | 0.01 lot | Common to the three core account routes.Source 1 |
| Main platform families | MetaTrader 4 and MetaTrader 5 | Desktop, mobile and Mac routes are documented; MT4 also has MultiTerminal.Source 5 |
| Published instrument access | 300+ CFDs in account article; 400+ on current MT5 page | Different first-party counts with different scopes, not one error-free universal inventory.Source 1Source 6 |
| Established group history | Trading service since 2011 | Orbex uses 2011 in its current regulatory page branding.Source 10 |
Core accounts and the new Prime route
Sections ↑Starter, Premium and Ultimate
| Account | Minimum deposit | Published forex pricing | Additional account services |
|---|---|---|---|
| Starter | USD 100 | EUR/USD average from 1.5 pips; USD 0 commission | Trading Central, research and 300+ CFDsSource 1 |
| Premium | USD 500 | Raw spreads from 0.0; USD 8 commission per lot | Training session, webinars and research toolsSource 1 |
| Ultimate | USD 25,000 | Raw spreads from 0.0; USD 5 commission per lot | Three training sessions and the broader tool setSource 1 |
Prime promotional route
| Feature | Published term | Profile treatment |
|---|---|---|
| Launch | 22 September 2026 | A newly introduced promotional account, not a replacement for the three core accounts.Source 4 |
| First deposit | USD 250 | Promotion-specific opening requirement.Source 4 |
| Benefits | Volume cashback and referral features | Eligibility, volume and end date follow the promotional terms.Source 4 |
| End date | To be announced | The absence of a fixed end date is not evidence of permanence.Source 4 |
The premium-to-ultimate difference is narrower than the deposit gap might suggest on the headline row: both advertise spreads from 0.0 and leverage up to 1:500, while commission falls from USD 8 to USD 5 per lot and the service package expands. The charging side remains material and is not supplied by the source.
Platform and account operations
Sections ↑MT4 and MT5 access
| Route | Published terminals / tools | Distinctive point |
|---|---|---|
| MT4 | Windows, Android, iOS, macOS and MultiTerminal | Supports Expert Advisors, signals and indicators; MultiTerminal handles several accounts.Source 5 |
| MT5 | Windows, Android, iOS and macOS | Current page advertises 400+ CFDs, 38+ indicators and 44 charting tools.Source 5Source 6 |
| Orbex VPS | Maximum two platform installations on the cited virtual server | One MT4/MT5 plus one multi-platform configuration.Source 5 |
Account identity and eligibility
| Decision | Published rule | Consequence |
|---|---|---|
| Fund below requested minimum | Automatic recategorisation | An Ultimate request can become Premium or Starter.Source 2 |
| Change account type after funding | Request through support | The client cannot assume the label changes automatically with balance.Source 2 |
| Swap-free request | All account types can be eligible | Approval and ongoing eligibility are separate from the account name.Source 3 |
| Prime promotion | Separate terms and end date | A promotional account should be rechecked more often than a permanent route.Source 4 |
Dormant and archived accounts
Sections ↑The May 2026 dormancy help page identifies accounts unused for more than four months, using mixed inactivity/non-operation and zero-balance/equity wording. It says dormant accounts may incur fees under the agreement, then be closed and frozen after a total of 12 months. The page does not supply a charge amount, so it cannot support a fee-free or fixed-fee assumption. Its reactivation conditions include renewed KYC/customer checks, funding and a trading condition; these are the broker’s terms, not a reason to place a trade solely to maintain access.[11]
Orbex’s July 2026 login guidance distinguishes an archived account from a wrong password, account number, server or failed connection. It lists OrbexGlobal-Live for MT4 and OrbexGlobal-Server for MT5, and says an archived account can be restored through support. That restoration route should not be confused with a contractual right to reopen every terminated account.[12]
Funding and legal-company map
Sections ↑Selected funding routes
| Method | Published currencies / fee | Processing description |
|---|---|---|
| Visa / Mastercard | USD, EUR, GBP and PLN; Orbex fee 0% | Deposit up to two hours; withdrawal three to five business days.Source 7 |
| Bank wire | USD, EUR, GBP, AED and KWD; Orbex fee 0% | Three to five business days; banks may charge separately.Source 8 |
| Withdrawal routing | Return deposits to the original method first | Profits can require another eligible method.Source 9 |
| Name matching | Payment account must belong to the Orbex client | Third-party routing is not established as an ordinary route.Source 9 |
The app withdraws from a selected wallet account. Bank details must be registered first for a wire; online routes require the destination account or wallet identifier. If receiving and wallet currencies differ, the app asks for exchange-rate confirmation. The guide gives one business day for online-payment receipt and three to five for cards or wires. It returns original deposits to the funding method first and allows profits through other available methods, with the receiving name matching the client.[9]
The linked app guide places registered bank details, verification documents and transaction tracking in the More section. My Requests records deposit and withdrawal progress; My Documents handles rejected or expired identification. Those records distinguish an outstanding request or documentation hold from a payment already released.[13]
What the current company pages disclose
| Entity / disclosure | Jurisdiction or reference | Interpretation |
|---|---|---|
| Orbex Global Limited | Mauritius FSC, FS-4.1 and SEC-2.1B | The regulation page presents this company as a full-service investment dealer excluding underwriting.Source 10 |
| Orbex Limited | Seychelles FSA Securities Dealer; some current regional footers cite SD110 | The English regulation page also uses Orbex Limited for a Saint Lucia company, so exact client scope must be confirmed.Source 10 |
| Orbex Limited | Saint Lucia company 2025-00714 IBC | Named in the English footer as an operator of orbex.com.Source 10 |
| Orbex Services LTD | Cyprus company HE 387329 | Named as owner/payment operator for Orbex companies.Source 10 |
Company background & evidence
Sections ↑- Headquarters
- Group service disclosures span Mauritius, Seychelles, Saint Lucia and Cyprus
- Founded
- Trading service presented as operating since 2011
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Orbex Global Limited
MauritiusSource 10
No separate licence entry is recorded in this panel.
Orbex Limited
SeychellesSource 10
No separate licence entry is recorded in this panel.
Orbex Limited
Saint LuciaSource 10
No separate licence entry is recorded in this panel.
Orbex Services LTD
CyprusSource 10
No separate licence entry is recorded in this panel.
Sources & further reading
- What type of account should I register for? Orbex Support · 18 May 2026 · Accessed 9 Oct 2026
- Why did my account type get downgraded? Orbex Support · 13 May 2026 · Accessed 9 Oct 2026
- Which account types are swap-free? Orbex Support · Accessed 9 Oct 2026
- What is the Prime account? Orbex Support · 22 Sep 2026 · Accessed 9 Oct 2026
- Introduction to MT4 and MT5 Orbex Support · 8 Apr 2026 · Accessed 9 Oct 2026
- MetaTrader 5 platform Orbex · Accessed 9 Oct 2026
- Bank card deposits and withdrawals Orbex Support · Accessed 9 Oct 2026
- Bank wire transfer Orbex Support · Accessed 9 Oct 2026
- How to withdraw funds through the Orbex app Orbex Support · Accessed 15 Oct 2026
- Orbex licences and companies Orbex · Accessed 9 Oct 2026
- What happens if an account is not used for a long time? Orbex Support · Accessed 15 Oct 2026
- Account login and archived-account restoration Orbex Support · Accessed 15 Oct 2026
- MyOrbex app: the More section Orbex · Accessed 29 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.