Accounts and opening
Sections ↑Opening documents and timeline
| Item | Published terms and scope |
|---|---|
| Individual documents | CNIC front/back, photograph, address evidence, bank details, mobile and email.Source 4 |
| Business applicants | Business registration documents are also requested.Source 4 |
| KYC | Company guide estimates one to three business days for verification.Source 4 |
| End-to-end | Guide estimates three to five business days with complete documents.Source 4 |
| Minimum | The guide asks customers to obtain the applicable deposit requirement; no fixed universal minimum is published there.Source 4 |
Credentials and trading access
| Item | Published terms and scope |
|---|---|
| After approval | PMEX credentials are supplied for the client portal/dashboard.Source 4 |
| Terminal | The guide directs users to PMEX MT5.Source 4 |
| Demo | A demo uses virtual funds; a live account involves deposited money and real transactions.Source 4 |
| Geographic scope | The guide describes remote opening across Pakistan; this is not evidence of global retail eligibility.Source 4 |
Contracts and market exposure
Sections ↑Instrument type and size
| Item | Published terms and scope |
|---|---|
| Venue | The company describes futures through PMEX.Source 3Source 6 |
| Metals and energy | The fee sheet names contract sizes; a one-lot oil trade is not equivalent to a one-lot gold trade.Source 3Source 6 |
| Currencies | Exchange futures provide currency-price exposure, not a multi-currency bank balance.Source 3Source 6 |
| Indices | Nasdaq, Dow, S&P and Japanese equity-index contracts provide derivative exposure, not direct share ownership.Source 3Source 6 |
Commissions and account charges
Sections ↑The following PKR commissions are per lot per side from the currently linked OBOX Gold sheet. The sheet is undated and predates the current brand wording; its separate commission column continues on the second PDF page. Exchange levies and taxes are not sufficiently explained to label these all-in costs.[6][2]
Gold and silver
Industrial metals and energy
Currency and index tariff
| Contract / size | Broker commission: PKR per lot per side |
|---|---|
| Six listed major FX pairs | 700Source 6 |
| Cross-pair category | 700; constituent pairs are not identified in that row.Source 6 |
| Nasdaq 1 / Nasdaq 2 / S&P 500 | 900 / 4,000 / 300Source 6 |
| Dow / Nikkei 1 / Nikkei 5 | 1,000 / 900 / 4,000Source 6 |
Agricultural tariff
Platforms, execution and margin
Sections ↑Margin and platform qualifications
| Item | Published terms and scope |
|---|---|
| Margin figures | The undated sheet has product-specific percentages; they are not reproduced as live PMEX margin.Source 6Source 3Source 5 |
| JPY tick issue | Its USD/JPY tick-value currency label is inconsistent with the quote currency; no dollar P&L promise is derived from it.Source 6Source 3Source 5 |
| Signals | The company advertises futures signals and analysis, but a managed/copy-trading mandate is not established.Source 6Source 3Source 5 |
| Terminal route | Use the PMEX-linked MT5 route on the official download hub.Source 6Source 3Source 5 |
Deposits and withdrawals
Sections ↑Permitted funding route
| Item | Published terms and scope |
|---|---|
| Payee | The published guidance directs payments to PMEX.Source 7 |
| Source | Own bank account registered with PMEX.Source 7 |
| Methods | Crossed cheque or online transfer.Source 7 |
| Prohibitions | No cash, third-party payments, or instruments payable to the broker, employee or representative.Source 7 |
Client assets and trading risks
Sections ↑Credential and record safeguards
| Item | Published terms and scope |
|---|---|
| Passwords | Do not give exchange login credentials to staff or representatives.Source 7Source 3 |
| Statements | Guidance calls for daily, weekly and monthly statements.Source 7Source 3 |
| Alerts | Retain trade and cash-movement SMS/email alerts.Source 7Source 3 |
| Returns | The guide warns against fixed-return deposits; website profit illustrations are not independently verified expected returns.Source 7Source 3 |
PMEX’s disciplinary disclosure has an indexed entry dated July 25, 2025 recording a PKR 200,000 fine against Obox Gold (Private) Limited, the former company name. This historical action is separate from the October 2026 active-registration entry. The full disclosure could not be retrieved, so no grounds, payment outcome or appeal status are inferred from the excerpt.[9][1][2]
Support and disputes
Sections ↑Contact channels and availability
| Item | Published terms and scope |
|---|---|
| [email protected].Source 8Source 3 | |
| Telephone | +92 3111 222105, as formatted on the company contact page.Source 8Source 3 |
| Office | Ground Floor, TMK Tower, Malik Haroon Street, H-13, Islamabad.Source 8Source 3 |
| Office hours | Monday–Friday 09:00–19:00; site does not explicitly state timezone.Source 8Source 3 |
| Extended-support claim | Homepage advertises 24-hour support, which is distinct from the contact page’s office hours.Source 8Source 3 |
Complaint process and documents
| Item | Published terms and scope |
|---|---|
| Company complaint | The contact page provides a complaint-submission link.Source 8Source 7 |
| Exchange escalation | The conduct guide directs unresolved broker complaints to PMEX.Source 8Source 7 |
| Evidence | Retain signed form, risk disclosure, statements, alerts and payment evidence.Source 8Source 7 |
Research and related services
Sections ↑Promotions and advice boundaries
| Item | Published terms and scope |
|---|---|
| Education | One-to-one guidance and market analysis are advertised.Source 3Source 5 |
| Commission promotion | A 60-day commission-free promotion appears on the site, but eligibility, exclusions and current binding terms were not established.Source 3Source 5 |
Company and regulatory identity
Sections ↑Entity, market membership and dated registration
| Item | Published terms and scope |
|---|---|
| Contracting company | Obox Capitals (Private) LimitedSource 1 |
| SECP futures-broker registration | BRC-317; PMEX register marks the broker active at 21 October 2026Source 1 |
| Verification boundary | The dated exchange entry is independently indexed; full current register and any subsequent suspension or renewal could not be inspected.Source 1 |
PMEX’s indexed register uses Obox Capitals (Private) Limited and identifies the former name as Obox Gold. The public site still mixes OBOX CAPITALS and OBOX GOLD, and the linked fee sheet retains the former name.[1][2][3]
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Obox Capitals (Private) Limited
PakistanSource 1
No separate licence entry is recorded in this panel.
Important document qualifications
Sections ↑A current agreement under the new legal name should specify whether the linked former-brand tariff remains effective, the complete exchange/tax calculation and any promotional waiver. Generic futures-support language does not establish an outage dealing desk, negative-balance guarantee or discretionary service.[6][2][3]
Sources & further reading
- PMEX licensed-broker register — 21 October 2026 (indexed official entry) Pakistan Mercantile Exchange
- PMEX TREC list confirming former OBOX Gold name — indexed Pakistan Mercantile Exchange
- Current website and service claims OBOX Capitals · Accessed 26 Oct 2026
- September 21, 2026 account-opening guide OBOX Capitals · Accessed 26 Oct 2026
- Platform and tariff download hub OBOX Capitals · Accessed 26 Oct 2026
- OBOX Gold commission sheet; currently linked under former brand OBOX Capitals · Accessed 26 Oct 2026
- Funding, credentials, statements and complaints guidance OBOX Capitals · Accessed 26 Oct 2026
- Current contact and office hours OBOX Capitals · Accessed 26 Oct 2026
- PMEX disciplinary disclosure — indexed Obox Gold entry dated 25 July 2025 Pakistan Mercantile Exchange
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.