Accounts and eligibility
Sections ↑At a glance01
Core account structure
| Item | Details |
|---|---|
| Euro investment account | The basic euro account is the foundation for the additional investment-account arrangements.Source 5Source 6 |
| Foreign-currency account | Requires an existing euro investment account and the relevant international-market agreement.Source 5Source 6 |
| Online access | The customer signs the additional terms for internet services as well as the underlying investment agreement.Source 5Source 6 |
At a glance02
Opening documents and investor registration
| Item | Details |
|---|---|
| Client information | The account process includes identity/legal documents, investment knowledge and experience information, and the required declarations.Source 5 |
| DSS investor share | An existing dematerialised securities account can be authorised for use; otherwise the relevant registration is created.Source 5 |
| International securities | Additional international-market terms and the applicable US or Canadian tax forms can be required.Source 5 |
At a glance03
Margin service has a separate lender
| Item | Details |
|---|---|
| Credit provider | The dated general tariff identifies National Bank of Greece as the supplier of margin and mini-margin credit.Source 1 |
| Broker’s role | NBG Securities receives, transmits and executes orders for those portfolios.Source 1 |
| Interest terms | The credit agreement and applicable bank rate determine borrowing costs; the broker’s share of the bank’s interest revenue is not an extra 50% customer surcharge.Source 1 |
Products and markets
Sections ↑At a glance04
Securities and market access
| Item | Details |
|---|---|
| Cash investments | Greek and international shares, ETFs and bonds are described in the service and price documents.Source 1Source 9Source 6 |
| International settlement | The euro and foreign-currency accounts provide different ways to settle international securities transactions.Source 1Source 9Source 6 |
| Instrument availability | The current contract and dealing channel determine which instruments are enabled; historical country lists are not a guarantee of present access.Source 1Source 9Source 6 |
At a glance05
Derivatives channels
| Item | Details |
|---|---|
| Futures | The online service description includes stock and index futures.Source 9Source 5Source 1 |
| Options and stock repos | The published service page directs these products to telephone dealing.Source 9Source 5Source 1 |
| Contract and collateral | Derivatives or margin facilities require their own agreements and collateral arrangements; they are not implied by opening an ordinary cash account.Source 9Source 5Source 1 |
Trading and account costs
Sections ↑NBG’s price sources need to be read by channel. The general PDF is dated 12 May 2025, while the online images carry no effective date. The online page also retains a 0.20% sale-tax figure where the dated domestic schedule says 0.10%, and its custody image differs from the PDF. Obtain the applicable account tariff and pre-trade cost disclosure before relying on an all-in total.[1][2][3]
At a glance06
Displayed online domestic brokerage
| Item | Details |
|---|---|
| Ordinary trade | 0.35% of transaction value.Source 2 |
| Intraday trade | The online image displays 0.30%.Source 2 |
| Minimum | €5 in both columns.Source 2 |
| Scope | These are the online image’s broker commissions, not the graduated general tariff or an all-in transaction cost.Source 2 |
At a glance07
Displayed online foreign brokerage
| Item | Details |
|---|---|
| Ordinary and intraday | 0.38% in each column.Source 3 |
| Broker minimum | €10.Source 3 |
| Additional displayed charges | The image separately lists 0.05% intermediation and a custody-labelled 0.07% charge with €12 minimum.Source 3 |
| Important distinction | The 0.07% item is shown in the transaction table with a €12 minimum. Confirm its charging basis with NBG; the image does not label it as an annual rate.Source 3 |
At a glance08
General domestic and Cyprus brokerage
At a glance09
General intraday and foreign prices
| Item | Details |
|---|---|
| Domestic intraday | The general PDF charges 0.35% on each buy and sell leg, subject to the €5 slip minimum.Source 1 |
| Foreign shares | The same graduated 1.00%/0.75%/0.50% value bands apply in the general schedule, with €15 minimum per slip.Source 1 |
| Example of graduation | A €20,000 general-tariff order has €30 + €45 + €55 = €130 broker commission before additional costs.Source 1 |
At a glance10
Bonds outside the listed domestic schedule
| Item | Details |
|---|---|
| Minimum nominal transaction | €10,000 under the stated non-listed ATHEX/CSE and foreign-bond provisions.Source 1 |
| Broker commission | 1.00% of nominal value.Source 1 |
| Minimum commission | €70 per transaction-confirmation slip; external and custody costs can be additional.Source 1 |
At a glance11
Domestic clearing and transaction extras
| Item | Details |
|---|---|
| ATHEX clearing rights | 0.02% of transaction value.Source 1 |
| Settlement notification | €0.50 per ISIN.Source 1 |
| Exchange charge | The dated schedule’s worked share example uses 0.0125%; instrument and venue charges can differ.Source 1 |
| Other clearing | The tariff separately allows the appointed clearing provider’s commission. Broker, exchange, clearing and tax charges should not be merged into one headline rate.Source 1 |
At a glance12
Quarterly account keeping in the dated schedule
| Item | Details |
|---|---|
| Threshold | Clients with a net position greater than €100 per quarter.Source 1 |
| Electronic communication | €2.50 per quarter, €10 annually, including VAT.Source 1 |
| Paper communication | €7.50 per quarter, €30 annually, including VAT.Source 1 |
| Collection | Charged at quarter-end to the linked deposit account by the custodian and credited to the broker.Source 1 |
At a glance13
Dated domestic securities-keeping charges
| Item | Details |
|---|---|
| Stocks | 0.0030% of value annually.Source 1 |
| Other specified securities | 0.0015% annually.Source 1 |
| Small portfolios | The stated percentage fees are waived below €15,000 portfolio value.Source 1 |
| Additional fee | €3 annually for an investor account with average portfolio value above €15,000; the charges are collected quarterly.Source 1 |
At a glance14
Which recurring fee applies
| Item | Details |
|---|---|
| General PDF | Separates securities-keeping charges from the broker’s quarterly account-maintenance fee.Source 1Source 2 |
| Online custody image | Uses a different portfolio-band and half-yearly presentation without an effective date.Source 1Source 2 |
| Account confirmation | Do not add every number from both sources or choose the cheaper one automatically; ask which signed tariff governs the account.Source 1Source 2 |
At a glance15
DSS creation and securities transfers
| Item | Details |
|---|---|
| Online DSS creation image | Shows a one-off €10 creation charge for the relevant Greek or Cypriot investor account.Source 4Source 1 |
| ATHEX OTC transfer | The dated schedule lists 0.0325% per party, minimum €20 per instruction/security.Source 4Source 1 |
| Delivery against payment | An additional €1 applies, with a €21 minimum per instruction/security under the stated rule.Source 4Source 1 |
At a glance16
Documents and US tax-form services
| Item | Details |
|---|---|
| Older domestic confirmations | €1 per document, with €10 minimum per reprint request, excluding VAT, for the stated older fiscal-year records.Source 1 |
| Older foreign confirmations | €10 per request under the general foreign-market schedule.Source 1 |
| US tax forms | The dated tariff lists €90 for W-8BEN/W-8BEN-E submission every three years, and €90 for W-9 submission or modification.Source 1 |
| US bond tax relief | €80 per request in the dated schedule; these are service charges, not a tax rate.Source 1 |
Platforms, orders and execution
Sections ↑At a glance17
Documented online order types
| Item | Details |
|---|---|
| Greek markets | The platform FAQ describes limit, market, at-open and at-close orders.Source 7 |
| Foreign markets | The same FAQ describes limit orders only.Source 7 |
| Execution condition | Opening/closing instructions still require available supply or demand; the current instrument and platform permissions govern acceptance.Source 7 |
At a glance18
First access and session behaviour
| Item | Details |
|---|---|
| Initial credentials | The published process supplies temporary credentials that must be changed on first access.Source 7 |
| OTP description | The FAQ describes an optional SMS one-time-password facility; it should not be read as proof that every current account uses mandatory SMS authentication.Source 7 |
| Idle session | The FAQ describes automatic logout after 20 minutes of application inactivity. This is a session timeout, not closure of the investment account.Source 7 |
At a glance19
Order and market notifications
| Item | Details |
|---|---|
| Alerts | The service describes SMS and email notifications for transactions and market information.Source 9 |
| Portfolio monitoring | Online access provides investment monitoring alongside dealing.Source 9 |
| Account questions | Customer care assists with transactions, charges, corporate actions and technical platform issues.Source 9 |
Cash, currencies and transfers
Sections ↑At a glance20
Funding a euro investment account
| Item | Details |
|---|---|
| Bank transfer | The payment FAQ describes payment to an NBG Securities bank account, with the client number and full name included.Source 8 |
| Current instructions | Obtain the current bank details directly through the broker’s official channel before transferring.Source 8 |
| Available cash | An instruction should be covered by the available brokerage-account balance; sending a transfer does not itself prove the account has been credited.Source 8 |
At a glance21
Foreign-currency settlement
| Item | Details |
|---|---|
| Account balance | The foreign-currency account permits international transactions and retention of the credit balance in its base currency.Source 6 |
| Funding route | The product page directs funding to the corresponding currency account held at National Bank of Greece.Source 6 |
| Transfer of securities | The page permits securities to move from the basic euro account into the foreign-currency account under the relevant arrangement.Source 6 |
At a glance22
Cash withdrawals
| Item | Details |
|---|---|
| Request route | The published payment FAQ directs customers to customer care on +30 210 772 0100.Source 8Source 10 |
| Indicative timing | It describes availability at the customer’s bank on the next working day; settlement, approval and bank processing can affect an individual request.Source 8Source 10 |
| Foreign currency | The FAQ describes a transfer to the customer’s own bank account in the matching currency.Source 8Source 10 |
Legal entity and investor protection
Sections ↑At a glance23
Investor-compensation scope
| Item | Details |
|---|---|
| Covered failure | The scheme concerns eligible investment-service claims where a member cannot return covered money or financial instruments.Source 12Source 13Source 10 |
| Limit | Up to €30,000 per eligible investor and member, aggregated across covered accounts, currencies and services.Source 12Source 13Source 10 |
| Exclusions from the promise | The limit is not a guarantee against market losses or every service complaint.Source 12Source 13Source 10 |
At a glance24
Bank group and broker are different counterparties
| Item | Details |
|---|---|
| Broker membership | The investment firm is listed among the Greek Guarantee Fund’s participating members.Source 12Source 13 |
| Bank deposits | A parent bank’s deposit-protection limit must not be substituted for the investment firm’s compensation scheme.Source 12Source 13 |
| Joint interests | The scheme’s allocation of a joint holding follows the documented shares, or equal shares where no different allocation is established.Source 12Source 13 |
At a glance25
Broker, lender and custodian roles
| Item | Details |
|---|---|
| Investment firm | National Securities Single Member S.A., trading as NBG Securities.Source 11Source 10Source 1Source 9 |
| Published authorisation | The company identifies HCMC licence 5/120/18.11.1997.Source 11Source 10Source 1Source 9 |
| Bank services | National Bank of Greece supplies the described margin credit and collaborates on international custody and derivatives clearing. These functions do not make every broker claim a bank deposit.Source 11Source 10Source 1Source 9 |
Support and complaints
Sections ↑At a glance26
Current customer-care contacts
| Item | Details |
|---|---|
| Online trading customer care | +30 210 772 0100; [email protected].Source 10 |
| Head office | +30 210 772 0000; [email protected].Source 10 |
| Current Athens office | 128–132 Athinon Avenue and Ifigenias Street, 10442 Athens.Source 10 |
At a glance27
Lost access and account questions
| Item | Details |
|---|---|
| Password | The FAQ describes recovery using the user ID, client number and tax number, with a message to the registered email.Source 7Source 10Source 9 |
| User ID | Contact the official customer-care team for assistance.Source 7Source 10Source 9 |
| Urgent order status | Ask the dealing/customer-care team to establish the existing order status before sending a duplicate instruction.Source 7Source 10Source 9 |
Research, reporting and additional services
Sections ↑At a glance28
Research and custody administration
At a glance29
Statements and tax certificates
| Item | Details |
|---|---|
| Delivery choice | Paper and electronic information delivery have different quarterly maintenance fees in the dated tariff.Source 1Source 8 |
| Tax certificates | The FAQ says certificates for dividends received during a requested period can be issued on request.Source 1Source 8 |
| Historical records | Older confirmations can incur the separately listed reprint charges.Source 1Source 8 |
Company and account provider
Sections ↑At a glance30
Company and group relationship
| Item | Details |
|---|---|
| Broker identity | NBG Securities is the brokerage investment firm in the National Bank of Greece group.Source 11Source 10Source 5Source 6Source 1 |
| Current address | Use the Athinon Avenue address on the current offices page for head-office correspondence.Source 11Source 10Source 5Source 6Source 1 |
| Contract scope | Euro, foreign-currency, online and margin arrangements have distinct terms and provider roles.Source 11Source 10Source 5Source 6Source 1 |
- Headquarters
- Greece
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
National Securities Single Member S.A.
No separate licence entry is recorded in this panel.
Practical account considerations
Sections ↑At a glance31
Practical checks for a new account
| Item | Details |
|---|---|
| Select the price channel | Ask whether the online or general fee schedule applies to the intended order route.Source 1Source 2Source 3Source 6 |
| Confirm recurring charges | Request the complete combination of broker maintenance, securities keeping and external custody costs.Source 1Source 2Source 3Source 6 |
| Check currency and taxes | Confirm settlement currency and current transaction taxes in the pre-trade disclosure; the public sources contain conflicting older figures.Source 1Source 2Source 3Source 6 |
Sources & further reading
- NBG Securities — general costs and fees, last updated 12 May 2025 NBG Securities · Accessed 29 Oct 2026
- NBG Securities — Greek online fee page and embedded domestic/custody tables NBG Securities · Accessed 29 Oct 2026
- NBG Securities — online foreign-market fee image NBG Securities · Accessed 27 Oct 2026
- NBG Securities — online DSS account-opening charge image NBG Securities · Accessed 27 Oct 2026
- NBG Securities — euro investment account and contracting documents NBG Securities · Accessed 27 Oct 2026
- NBG Securities — foreign-currency investment account NBG Securities · Accessed 27 Oct 2026
- NBG Securities — online platform FAQ: credentials, session and order types NBG Securities · Accessed 27 Oct 2026
- NBG Securities — payments and account FAQ NBG Securities · Accessed 27 Oct 2026
- NBG Securities — online products, research, alerts and custody NBG Securities · Accessed 27 Oct 2026
- NBG Securities — current headquarters, branch offices and customer care NBG Securities · Accessed 27 Oct 2026
- NBG Securities — brokerage services and published corporate licence details NBG Securities · Accessed 27 Oct 2026
- Greek Guarantee Fund — investor-compensation scope and maximum Guarantee Fund for Investment Services · Accessed 29 Oct 2026
- Greek Guarantee Fund — participating investment firms Guarantee Fund for Investment Services · Accessed 27 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.