MTrading’s current public offer has three self-directed account labels: M.Premium, M.Pro and M.Ultra. All show MetaTrader 4 and MetaTrader 5 access. The evidence below uses these current labels and preserves material differences between the account matrix, instrument catalogue, promotional terms and legal documents. No legacy account price has been substituted for a missing current value.[1]
Accounts & headline costs
Sections ↑Account and service routes at a glance
| Account / service | Contract and customer scope | Platform and principal condition |
|---|---|---|
| M.Premium | ServiceComsvg LLC — Eligible international residents; retail clients | MetaTrader 4 / 5. Residence restrictions apply; public account matrix.Source 1Source 14 |
| M.Pro | ServiceComsvg LLC — Eligible international residents; retail clients | MetaTrader 4 / 5. Commission side requires confirmation.Source 1Source 14 |
| M.Ultra | ServiceComsvg LLC — Eligible international residents; retail clients | MetaTrader 4 / 5. Public matrix states spread from 10 pips.Source 1Source 14 |
Current account matrix
Shared account conditions
Published residence exclusions
| Region | Countries explicitly listed |
|---|---|
| European Union | All 27 EU member states appear on the restricted-country list.Source 14 |
| Other European jurisdictions | Iceland, Liechtenstein, Norway, Russia and Switzerland.Source 14 |
| Other named countries | Canada, Japan, Malaysia, New Zealand and the United States.Source 14 |
A translated site or promotion does not establish eligibility. Malaysia remains named in older bonus terms while the current country-restrictions page excludes Malaysian residents. The restriction list is the current public onboarding boundary; other local laws and application checks can still matter in countries not named.[14]
Identity, address and financial information
| Requirement | Published AML approach |
|---|---|
| Personal identity | Current photo-bearing passport or national identity card; tax identification and residential information can also be requested.Source 10 |
| Separate address evidence | Identity and permanent address should be corroborated independently; certification requirements can apply.Source 10 |
| Wealth and purpose | Source of funds, source of wealth, financial circumstances and intended use of the account can be reviewed.Source 10 |
| Companies and representatives | The policy requires relevant ownership, identity and authority information; anonymity or fictitious names are not accepted.Source 10 |
Getting an account operational
| Step | Evidence and practical limit |
|---|---|
| Register and select | The MT5 page describes registering, opening the selected platform account, then funding. An accessible form does not establish approval.Source 16 |
| Verify before relying on access | Incomplete identity evidence can halt further business under the AML policy. No verification-time guarantee was established.Source 10 |
| Select the correct product environment | Synthetic indices are explicitly offered on MT5. Account labels alone do not establish identical symbol access on both platforms.Source 19 |
| Practice environment | Demo access is advertised for platform practice; live-money service quality was not tested.Source 15 |
Products & platforms
Sections ↑Core instruments: official catalogue reference values
| Instrument | Catalogue spread, broker pips | Contract-size field | Important qualification |
|---|---|---|---|
| EUR/USD | 1.2 | 100,000 | Account-specific spread basis not statedSource 3 |
| USD/JPY | 1.5 | 100,000 | Use JPY quote convention for any conversionSource 3 |
| GBP/USD | 1.5 | 100,000 | Reference figure, not measured averageSource 3 |
| GOLD — Gold Spot vs USD | 26 | 100 | Multiplier unit needs terminal confirmationSource 3 |
| WTI — Crude Oil Spot vs USD | 5 | 100 | Exact WTI product; unit/tick cash value not verifiedSource 3 |
The official catalogue labels these figures as spreads in pips but supplies neither a dated average nor a clear account breakdown. They therefore remain catalogue reference values. Non-FX pip labels must not be converted to dollars without the instrument’s price increment and multiplier.[3]
Product ownership and exposure
| Product group | What the public documents establish |
|---|---|
| FX and cash-settled CFDs | The risk document describes cash-settled contracts; there is no automatic right to the underlying asset or voting rights.Source 11 |
| Gold and silver | The metals page expressly offers CFDs without owning or delivering physical metal.Source 18 |
| Stock CFDs | The account matrix advertises 70+ stock contracts; exposure is different from direct share ownership.Source 1 |
| Crypto references | Catalogue descriptions identify crypto CFDs referencing USDT-denominated perpetual futures; a symbol ending USD must not be read as proof of fiat delivery.Source 3 |
Synthetic indices: a separate product category
| Instrument group | Published design | Platform |
|---|---|---|
| UP 500 / DOWN 500 | Algorithm-generated drift and spikes in opposite directions | MT5Source 19 |
| TICK 1 / TICK 3 | Discrete simulated price steps | MT5Source 19 |
| VOL 20 / BREAK 100 | Additional algorithm-driven volatility/range products | MT5Source 19 |
| Hours and ownership | Advertised 24/7, without a real-world order book; these are not exchange stock indices | MT5Source 19 |
The synthetic page promotes mathematical price generation and independence from macroeconomic releases. That describes a different source of price risk, not a guarantee of favourable trading results or an independently audited random-number process. The current public material does not establish an external hedge market, replicable index methodology or audit of the price engine.[19]
Platform choices
| Platform | Published functions | Practical distinction |
|---|---|---|
| MT4 | Desktop and mobile access, charts, indicators and Expert Advisors. | Automation runs within a compatible platform environment; a mobile login alone does not prove unattended EA hosting.Source 15 |
| MT5 | Advanced analysis, market depth, MQL5 automation and additional pending-order types. | Synthetic products are specifically advertised for MT5.Source 16 |
| WebTrader | Separate MT4 and MT5 browser launch links, account history and position/order management. | No installation required; the page’s general EA wording is not evidence that a browser hosts custom robots continuously.Source 17 |
Fees & holding costs
Sections ↑How to interpret account pricing
| Issue | Practical meaning |
|---|---|
| M.Pro amount | The dedicated account page repeats USD 4 per lot without unambiguously specifying one side or a complete round trip. No all-in comparison calculation is published here.Source 2 |
| Zero spread | A spread starting at zero is an advertised minimum, not a measured average or an assurance of execution at zero spread.Source 2 |
| Very high leverage | The leverage page explicitly ties availability to the instrument and position size. A headline ceiling is not the usable rate for every order.Source 5 |
The M.Pro promotional page includes illustrative performance and execution claims. They were not used as observed returns or verified latency. Account selection should instead rest on the contract size, effective spread, full commission basis and margin rules applicable to the intended symbol and account.[2]
Commissions beyond the headline FX account
| Product | Catalogue treatment |
|---|---|
| M.Pro instruments | Instrument details repeat USD 4 per lot; a one-way versus round-trip definition remains unresolved.Source 3 |
| Stock CFDs | Example NVDA displays 0.1% of notional value; minimum and side basis require confirmation.Source 3 |
| Cryptocurrency CFDs | Example BTCUSD displays 0.03% of notional value; do not substitute the FX lot commission.Source 3 |
Swaps and swap-free terms
| Item | Published rule |
|---|---|
| Ordinary rollover | Terms of Business specify 23:59 platform time; Wednesday is a triple-swap day. Values are shown in the platform’s swap column.Source 9 |
| Swap-free request | Not automatic: the client must request approval. Eligibility and instrument scope need confirmation.Source 9 |
| Revocation | Misuse can trigger removal and retrospective swap recovery.Source 9 |
Dormancy and account-balance rights
| Trigger | General terms consequence |
|---|---|
| One year without qualifying activity | USD 100 monthly for each inactive trading account and wallet. Deposits, withdrawals and opening/closing trades count; automatic adjustments do not.Source 8 |
| At least three years inactive | Terms reserve a right to take the balance and force-close long-unmaintained positions at then-current market prices.Source 8 |
These dormancy provisions make idle wallets and unused secondary accounts material to the total cost of maintaining the relationship. A low opening deposit does not cap a later administrative charge. The public wording does not provide a separately verified schedule for every other administrative or conversion fee.[8]
Corporate actions and financing details
| Item | Why it affects cost |
|---|---|
| Dividends | Risk disclosure describes long-position credits and short-position debits for relevant share/index adjustments.Source 11 |
| Short shares | Borrowing conditions and corporate actions can create additional costs or a forced buyback.Source 11 |
| Holding-cost estimate | No reproducible current long/short swap table for the five core instruments was obtained. A static all-in holding cost would be misleading.Source 18 |
Execution & trading rules
Sections ↑MT5 order tools
| Tool | Function advertised |
|---|---|
| Market and pending orders | Market orders plus buy/sell limits, stops and stop-limit combinations.Source 16 |
| Protective instructions | Stop loss, take profit and trailing stops are described. Availability is not a guarantee of a maximum loss or exact fill.Source 16 |
| Practice | The platform page offers a demo route for virtual-fund practice. A published demo option does not demonstrate live fills or withdrawal reliability.Source 16 |
Selected notional-size leverage bands
| Exposure | Published tiers for the instrument group |
|---|---|
| Major FX | Up to USD 10,000: 1:8,888; USD 10,000–50,000: 1:3,000; USD 50,000–500,000: 1:1,000Source 4 |
| Gold / silver | Up to USD 50,000: 1:8,888; USD 50,000–100,000: 1:3,000; USD 100,000–900,000: 1:1,000Source 4 |
| Energy | Up to USD 100,000: 1:100; USD 100,000–800,000: 1:50; USD 800,000–1.8 million: 1:25; above: 1:1Source 4 |
| Larger positions | Further reduced tiers apply for other groups. The complete schedule must be checked for the intended exposure.Source 4 |
The leverage page frames the comparison in USD notional position value. This is exposure, not the initial deposit and not a promise that an account with the same cash balance receives the stated rate. Dynamic margin means that increasing an order can change the cash required by more than a simple constant-leverage calculation suggests.[5]
Other product leverage ceilings
News, hedges and liquidation
| Rule | Important consequence |
|---|---|
| Temporary event margin | Maximum new-position leverage can fall to 1:200 from fifteen minutes before to ten minutes after major events, and around session/weekend closes.Source 4 |
| Existing hedges | The trading-terms examples allow margin recalculation on older positions when hedge legs are opened or closed during the event window.Source 9 |
| Stop-out protection | Terms promise a zero reset after stop-out produces negative equity, but abuse can trigger cross-account recovery or repayment liability.Source 9 |
| Server evidence | Orders count as executed when the corresponding server records exist; retain ticket and timestamp evidence.Source 9 |
Price formation and stop limits
| Topic | Documented boundary |
|---|---|
| Counterparty | Risk disclosure describes an OTC contract with MTrading that must be closed with MTrading.Source 11 |
| Stops | Market gaps and technology limits can prevent a stop from filling at its specified price. No guaranteed-stop product was verified.Source 11 |
| Spread changes | Trading terms allow spreads to widen under abnormal markets and specified excessive-request or feed-error conditions.Source 9 |
| Latency strategies | General terms prohibit exploiting quote latency or manifest pricing errors and reserve cancellation rights.Source 8 |
The leverage page says higher leverage applies automatically to new and existing accounts under the updated schedule. This does not remove product-tier limits or the event rules. Check the account’s actual margin preview after a leverage change, a larger order or release of a hedge; the advertised maximum is insufficient to reconstruct that result.[5]
Deposits, withdrawals & transfers
Sections ↑Public deposit rails and limits
These are deposit-button rows on the public payment page. They are not a verified withdrawal-limit schedule. Each starts above the USD 10 account minimum, so the available funding route can determine the practical first-payment amount. A displayed zero broker fee does not independently establish a zero wallet conversion spread, blockchain charge or third-party cost.[6]
Withdrawal and transfer conditions
| Issue | Evidence |
|---|---|
| Available funds | General terms allow withholding for unrealised losses, anticipated margin needs, liabilities or unresolved disputes.Source 8 |
| Normal processing | A complete current public approval-and-settlement timetable and universal withdrawal limit were not established.Source 6 |
| Marketing | The company advertises automatic instant withdrawals. This is not a measured settlement guarantee or proof that verification holds cannot apply.Source 25 |
| Identity review | AML controls can prevent further business where satisfactory identity evidence is missing.Source 10 |
Currency, settlement and ownership questions
| Item | Current state of evidence |
|---|---|
| Account base currencies | A complete current currency-selection list was not obtained; advertised USD minimums do not establish that every wallet accepts any funding currency.Source 6 |
| Crypto funding | Confirm token, network, confirmation requirements and supported withdrawal route in the actual payment screen. The brand name of a crypto payment service does not specify these.Source 6 |
| Withdrawal ownership | AML policy requires verification of customers and relevant beneficial owners. Acceptance of third-party funding is not inferred from a missing payment-table note.Source 10 |
Protection & regulation
Sections ↑Company identity and authorisation evidence
| Item | Finding |
|---|---|
| Current footer company | ServiceComsvg LLC; company registration 1593 LLC 2021, Saint Vincent and the Grenadines.Source 14 |
| Registered address disclosed | PO Box 2897, Euro House, Richmond Hill Road, Kingstown, VC0100.Source 14 |
| Inconsistent contract address | General terms instead give Unit 5, Long Stone House, Charlestown, Nevis. Obtain the actual contracting details in writing.Source 8 |
| Investment licence | No current statutory investment-business licence for this contracting company was established in the reviewed primary evidence.Source 30 |
The Saint Vincent and the Grenadines FSA’s published warning explains that registration of a business company or LLC does not constitute a local forex-brokerage licence. A registered address and company number therefore establish a different fact from investment-business authorisation.[30]
Client-money and negative-balance distinctions
| Protection | What the documents say |
|---|---|
| Title transfer | Risk disclosure says money securing present or future obligations transfers in ownership to the broker; it may exceed margin and is not subject to segregation duties for that amount.Source 11 |
| Recovery risk | That transferred amount may be unrecoverable if the broker defaults.Source 11 |
| Negative-balance marketing | The promotional page promises balance adjustments after negative balances, including accounts with bonuses.Source 7 |
| Contractual limitation | Trading terms reserve abuse exceptions; the policy must not be presented as an unconditional statutory guarantee.Source 9 |
Financial Commission: verified membership, limited coverage
| Question | Finding |
|---|---|
| Current brand listing | The Commission page lists MTrading as active, registration date 3 July 2018, with a EUR 20,000-per-complaint headline.Source 26 |
| Named certificate holder | A Commission-hosted certificate pointing to MTrading names Finvest Solutions Limited, different from the current ServiceComsvg LLC footer. Entity-specific coverage was not resolved.Source 27 |
| Nature of the organisation | A private external dispute-resolution body; membership is separate from government investment authorisation.Source 28 |
| Trading-quality badge | A link to Verify My Trade is published. No current audit sample, period or full methodology was inspected for this profile.Source 26 |
Compensation Fund conditions and exclusions
| Condition | Why it matters |
|---|---|
| Trigger | The fund supports qualifying unpaid Commission judgments against members; it is not automatic insurance for a trading loss.Source 28 |
| Limit | Fund page states up to EUR 20,000 per member client, subject to its rules and available resources.Source 28 |
| Insolvency | It does not cover the whole customer base simply because a broker becomes insolvent.Source 28 |
| Excluded markets | The fund excludes complaints concerning managed-account trading, synthetic/non-market products and digital-currency markets.Source 28 |
| Resource shortfall | The rules permit distribution among complainants if funds are insufficient.Source 28 |
The distinction is especially relevant to this broker’s synthetic and cryptocurrency products: a brand-level compensation badge does not establish coverage for every offered instrument. Confirm both the contract entity and the product’s eligibility under the dispute body’s rules before relying on that protection.[28]
Opening an account & support
Sections ↑Support and dispute contacts
Scope International support, technical support, account management and partnerships
Scope Qualifying complaints after first contacting the broker
The contact page publishes email, live-chat access and department selection. Its telephone area did not provide a stable public number in the retrieved page. No dedicated urgent execution line, universal response-time commitment or channel-specific hours were verified. The linked support knowledge base could not be read during this check. No support response was tested.[13]
Complaint preparation and escalation
| Stage | Useful requirement |
|---|---|
| Broker first | Send a written description with account reference, affected product, relevant dates and the resolution sought. Retain the broker’s reply.Source 29 |
| External prerequisite | The Commission says the provider must first have an opportunity to resolve the dispute, ordinarily fourteen days.Source 29 |
| Supporting evidence | Its form requests relevant complaint documentation and calculations, while telling users not to submit passwords, personal ID or bank/card details through that form.Source 29 |
| Membership coverage | Resolve the ServiceComsvg / Finvest certificate mismatch before assuming that the Commission can determine a particular entity’s dispute.Source 27 |
Additional services
Sections ↑Copy-trading subscriber service
| Feature | Published scope |
|---|---|
| Selection | Choose a Master and link the account to follow the strategy.Source 20 |
| Control | The subscriber page advertises changing or pausing a subscription at any time.Source 20 |
| Fee principle | Payment to the trader is described as linked to profit; the applicable percentage and settlement settings depend on the chosen Master.Source 20 |
| Access | A mobile-friendly interface is advertised. No universal fee rate, guaranteed fill match or loss cap is established by that description.Source 20 |
Master fees and allocation methods
| Feature | Published detail |
|---|---|
| Master setup | Open a Copy Master account, publish the strategy and specify commission and allocation type.Source 21 |
| Payment frequency | The page promotes weekly Sunday payouts but also says weekly or monthly depending on the strategy settings.Source 21 |
| Allocation choices | Balance, equity, free-margin, ratio and fixed-lot methods are described, including scaled variants.Source 21 |
| Subscriber entry | Minimum advertised entry is USD 10; exact order-size rounding and available margin can alter replication.Source 21 |
The allocation method can change the exposure a follower receives. For example, the broker’s fixed-lot method assigns the selected subscriber lot size regardless of the Master’s balance ratio. Compare the chosen formula, minimum tradable volume and the strategy’s fee settings before assessing whether the follower is taking similar risk.[21]
Floating Bonus: conditions affecting liquidity
| Condition | Current published terms |
|---|---|
| Eligibility | Verified MT4/MT5 M.Premium or M.Ultra accounts; normally at least USD 50 per qualifying deposit.Source 22 |
| Nature | Non-withdrawable credit supporting margin; the amount never becomes withdrawable cash.Source 22 |
| Withdrawals and transfers | Processed only when no open positions remain. Any withdrawal reduces the bonus, partly or fully.Source 22 |
| Stop-out and changes | Bonus is removed after the stop-out sequence; the broker can amend or end the campaign.Source 22 |
Only one active bonus type per trading account is permitted under the Floating Bonus terms. Campaign percentages, caps and validity are specified in the actual offer. Its open-position restriction means a subscriber should not assume that ordinary account free margin is enough to make a transfer while the bonus is active.[22]
Deposit Bonus: a different promotion
| Condition | Separate published rules |
|---|---|
| Conversion to withdrawable funds | Qualifying trading volume must be completed within 180 calendar days; credit remains conditional until the required turnover is reached.Source 23 |
| Withdrawal effect | Withdrawals or internal transfers can remove credit and reduce available margin.Source 23 |
| Additional stop-out | Bonus terms can trigger liquidation when the specified bonus-related equity condition is reached, in addition to the ordinary account threshold.Source 23 |
| Version caution | The page retains older account names and a 30% worked stop-out example. It is not used to override the current 20% account matrix.Source 23 |
Partnerships and additional technical services
| Service | What is established |
|---|---|
| IB programme | Revenue share increases with active-client tiers, advertised up to 60%; daily automated payments, sub-IB remuneration and custom rebates are promoted.Source 24 |
| Tier structure | Published tiers run from 20% for 0–5 active clients to 60% for 26 or more, with intermediate levels. Qualification and partner terms still govern.Source 24 |
| API / VPS / PAMM | The reviewed current catalogue did not establish a retail FIX/REST API schedule, funded VPS programme or a separate current PAMM product. Copy trading is documented separately.Source 25 |
Company background & evidence
Sections ↑Company history and evidence quality
| Item | Treatment |
|---|---|
| Brand origin | The company and Financial Commission describe a 2012 start.Source 25 |
| Scale claims | Current About page reports over one million users, while the account page retains an older 250,000 headline; neither is an audited active-account count.Source 25 |
| Positioning | The company emphasises bonuses, self-trading, copy trading and affiliate rewards. These features are described with their actual withdrawal and eligibility conditions.Source 25 |
| Regulatory language | Old IFSC wording in risk material was not accepted as a current licence for the SVG company.Source 11 |
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
ServiceComsvg LLC
Saint Vincent and the GrenadinesSource 14
No separate licence entry is recorded in this panel.
Additional Information
Sections ↑Record retention and privacy
| Item | Published terms |
|---|---|
| Identity records | AML information is retained for five years after account closure; verification-method records are retained for five years after creation.Source 10 |
| Access and correction | Privacy policy describes rights to request personal data and correct inaccurate details, subject to legal restrictions.Source 12 |
| Response period | The privacy policy states five business days for supplying requested data, where possible.Source 12 |
| Retention boundary | Privacy material also calls for at least five years of preservation unless another requirement sets a different period. Closing an account does not imply immediate deletion.Source 12 |
Sources & further reading
- Current account types MTrading · Accessed 11 Oct 2026
- M.Pro account presentation MTrading · Accessed 11 Oct 2026
- Contract specification catalogue and instrument modal data MTrading · Accessed 11 Oct 2026
- Margin requirements by product and position size MTrading · Accessed 11 Oct 2026
- Leverage and notional position values MTrading · Accessed 11 Oct 2026
- Payment systems MTrading · Accessed 11 Oct 2026
- Negative-balance promotion MTrading · Accessed 11 Oct 2026
- General terms and conditions MTrading · Accessed 11 Oct 2026
- Terms of business and trading rules MTrading · Accessed 11 Oct 2026
- AML policy and identity checks MTrading · Accessed 11 Oct 2026
- Risk disclosure, client money and product rights MTrading · Accessed 11 Oct 2026
- Privacy and data processing policy MTrading · Accessed 11 Oct 2026
- Contact us MTrading · Accessed 11 Oct 2026
- Restricted countries and contracting-entity footer MTrading · Accessed 11 Oct 2026
- MetaTrader 4 access MTrading · Accessed 11 Oct 2026
- MetaTrader 5 access and order types MTrading · Accessed 11 Oct 2026
- MetaTrader web trading MTrading · Accessed 11 Oct 2026
- Precious-metal CFD trading MTrading · Accessed 11 Oct 2026
- Synthetic indices and platform scope MTrading · Accessed 11 Oct 2026
- Copy trading for subscribers MTrading · Accessed 11 Oct 2026
- Copy trading for masters and allocation methods MTrading · Accessed 11 Oct 2026
- Floating Bonus terms and conditions MTrading · Accessed 11 Oct 2026
- Deposit Bonus terms and conditions MTrading · Accessed 11 Oct 2026
- Introducing-broker programme MTrading · Accessed 11 Oct 2026
- Company and service presentation MTrading · Accessed 11 Oct 2026
- MTrading current membership entry Financial Commission · Accessed 11 Oct 2026
- MTrading-linked membership certificate naming Finvest Solutions Limited Financial Commission · Accessed 11 Oct 2026
- Compensation Fund coverage and exclusions Financial Commission · Accessed 11 Oct 2026
- Financial Commission dispute form and prerequisites Financial Commission · Accessed 11 Oct 2026
- Unlicensed forex/binary-options warning Financial Services Authority, Saint Vincent and the Grenadines · Accessed 11 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.