Accounts and opening
Sections ↑At a glance01
Manual and digital applications
| Item | Published terms and scope |
|---|---|
| Manual | Signed form, applicant and nominee CNIC, bank IBAN/cheque and income evidence.Source 3Source 5Source 2 |
| Digital | Basic identity/bank data, email verification, fuller occupation/nominee information and signature.Source 3Source 5Source 2 |
| Company account | Form requests incorporation, board resolution, authorised officers, signatures and financial history.Source 3Source 5Source 2 |
| Timing | Company estimates one working day online or two manually; these are estimates, not approval guarantees.Source 3Source 5Source 2 |
At a glance02
Activation and biometric stages
| Item | Published terms and scope |
|---|---|
| PMEX credentials | PMEX emails the trading ID and password after approval.Source 3Source 5 |
| Back-office verification | Log in, enter the email/mobile OTP, check profile data and approve it.Source 3Source 5 |
| Biometric deadline | MetaMax’s tutorial says NCC BioVerify must be completed within 45 days of account approval.Source 3Source 5 |
| Non-residents | The form includes passport/non-resident fields; it is not a blanket acceptance promise for every overseas applicant.Source 3Source 5 |
Contracts and market exposure
Sections ↑At a glance03
Published PMEX market groups
| Item | Published terms and scope |
|---|---|
| Metals | Gold, silver, platinum, copper and palladium.Source 4 |
| Energy | Crude oil, Brent and natural gas.Source 4 |
| Indices | Nikkei, Dow, Nasdaq and S&P exposure.Source 4 |
| Currencies | Euro, sterling, yen, Canadian/Australian dollar and Swiss-franc exposure.Source 4 |
| Agriculture | Cotton, corn, soybean and wheat.Source 4 |
Commissions and account charges
Sections ↑At a glance04
How the commission is established
| Item | Published terms and scope |
|---|---|
| Personalisation | MetaMax advertises tailored commission by trading portfolio.Source 4Source 5Source 8 |
| Contract attachment | Its account form requires an attached list of transaction, commission and other charges.Source 4Source 5Source 8 |
| Newer public link | The client page links a July 2026 commission image; it returned service errors during review.Source 4Source 5Source 8 |
| Historical schedule | An older company PDF gives per-side figures without clearly identifying their billing currency or tax inclusions. It does not establish a current customised account price.Source 4Source 5Source 8 |
Platforms, execution and margin
Sections ↑At a glance05
MT5 and order controls
| Item | Published terms and scope |
|---|---|
| Server | The tutorial specifies Pakistan Mercantile Exchange and the PMEX-ECN server.Source 3Source 4 |
| Mobile security | It instructs changing the password on first login.Source 3Source 4 |
| Order tools | The client page describes buy/sell limits, stop loss and take profit.Source 3Source 4 |
| Device access | Desktop, mobile and tablet access are advertised; the tutorial’s copied Android instructions under its Windows heading should not be followed as a Windows installation guide.Source 3Source 4 |
At a glance06
Instructions, authority and records
| Item | Published terms and scope |
|---|---|
| Instructions | The form provides verbal or written instruction choices; a nominated authorised person requires documented authority.Source 5 |
| Broker discretion | The broker may act on instructions but may not obtain discretionary trading authority or use the customer’s password.Source 5 |
| Order duration | Orders normally lapse at the end of the exchange day unless instructed otherwise.Source 5 |
| Confirmation disputes | Report trade-confirmation errors within one business day under the published form.Source 5 |
At a glance07
Account closure and authority changes
| Item | Published terms and scope |
|---|---|
| Ordinary closure | The form requires mutual consent and at least one month’s prior written notice.Source 5 |
| Pending obligations | Outstanding trades and settlements still have to be completed.Source 5 |
| Breach / unpaid amounts | The broker may close positions without prior notice under the default provisions; the client remains liable for shortfalls.Source 5 |
| Merger | Where beneficial ownership remains unchanged, the form says its terms remain effective unless mutually agreed otherwise.Source 5 |
Deposits and withdrawals
Sections ↑At a glance08
Online and cheque deposits
| Item | Published terms and scope |
|---|---|
| Online destination | Use the sub-collection account displayed under profile management in PMEX back office.Source 3Source 9 |
| Clearing | Allocation follows receipt by PMEX; a bank transfer instruction is not itself trading credit.Source 3Source 9 |
| Cheque | Own registered bank account, payable to PMEX, using Collect Plus deposit instructions.Source 3Source 9 |
| Receipt mismatch | MetaMax’s tutorial still asks for emailed receipts; exchange ADFM is designed to automate allocation. Confirm the current workflow in the authenticated exchange portal.Source 3Source 9 |
At a glance09
Withdrawal clock and approval
| Item | Published terms and scope |
|---|---|
| Initiate | PMEX back office → Direct Funds → Fund Withdrawal Request.Source 3 |
| Approve | Submit the amount and notify MetaMax for broker approval.Source 3 |
| Debit stage | Tutorial states the amount is deducted at the next trading-day opening.Source 3 |
| Bank credit | It then states transfer to the registered bank within 48 working hours; this is not instant withdrawal.Source 3 |
Client assets and trading risks
Sections ↑At a glance10
Margin, default and customer liability
| Item | Published terms and scope |
|---|---|
| Daily settlement | Open and closed positions are marked to the daily settlement price; losses can trigger additional cash margin.Source 5 |
| Unpaid margin | Failure to meet the exchange deadline can suspend trading or trigger close-out.Source 5 |
| Broker default | The form prohibits using customer money to cover the broker’s own liabilities and provides for transfer or close-out of positions.Source 5 |
| Customer shortfall | Unpaid amounts, close-out costs and losses remain the customer’s liability; automatic liquidation is not negative-balance insurance.Source 5 |
At a glance11
Password, advice and account risk
| Item | Published terms and scope |
|---|---|
| Client password | The agreement forbids broker/staff use of the client’s credentials.Source 5Source 6 |
| Research responsibility | The client retains responsibility for decisions based on supplied information.Source 5Source 6 |
| Loss beyond margin | The agreement makes the client responsible for unpaid losses and expenses.Source 5Source 6 |
| Advertised management | General portfolio-management language does not override the agreement’s prohibition on discretionary trading authority.Source 5Source 6 |
Support and disputes
Sections ↑At a glance12
Records and dispute route
| Item | Published terms and scope |
|---|---|
| Records | Retain the signed application, commission attachment, order instructions, confirmations and bank evidence.Source 5 |
| Ledger | The form provides monthly statements and statements on request; it requires rapid reporting of discrepancies.Source 5 |
| Dispute forum | Unresolved exchange-trading disputes are referred to arbitration under PMEX rules.Source 5 |
At a glance13
Contacts and service content
| Item | Published terms and scope |
|---|---|
| Customer email | [email protected].Source 7Source 6 |
| Current site phone | +92 321 8419228.Source 7Source 6 |
| Office | 113/5-E, Model Town, Lahore, Pakistan.Source 7Source 6 |
| Assistance | The service page describes account opening, funding, PMEX back office and withdrawal assistance; no specific staffed-hour SLA was verified.Source 7Source 6 |
Research and related services
Sections ↑At a glance14
Research delivered to clients
| Item | Published terms and scope |
|---|---|
| Technical material | Highs/lows, support/resistance and preferred/alternative trade scenarios.Source 6 |
| Fundamental material | Market analysis and research reports.Source 6 |
| Relationship support | Personalised brokerage support is advertised; it is not evidence of guaranteed execution or returns.Source 6 |
Company and regulatory identity
Sections ↑At a glance15
Entity, market membership and dated registration
| Item | Published terms and scope |
|---|---|
| Contracting company | MetaMax Commodities (Private) LimitedSource 1 |
| PMEX TREC | 347Source 1 |
| SECP futures-broker registration | BRC-385; PMEX register marks the broker active at 16 October 2026Source 1 |
| Verification boundary | The dated exchange entry is independently indexed; full current register and any subsequent suspension or renewal could not be inspected.Source 1 |
MetaMax’s company page identifies CUIN 0248315, PMEX membership 347 and SECP BRC-385. The independently indexed October 16 PMEX entry also identifies BRC-385 and active status.[2][1]
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
MetaMax Commodities (Private) Limited
PakistanSource 1
No separate licence entry is recorded in this panel.
Important document qualifications
Sections ↑The newer linked commission image was inaccessible, while older company and exchange-hosted tariffs differ. No current numeric commission, fixed margin percentage or broker liquidation level is established by those older documents. The signed account quote needs an explicit billing currency, per-side or round-trip basis, exchange charges and tax treatment.[4][8]
Sources & further reading
- PMEX licensed-broker register — 16 October 2026 (indexed official entry) Pakistan Mercantile Exchange
- Company identifiers and opening estimates MetaMax Commodities · Accessed 26 Oct 2026
- Account activation, funding and withdrawal instructions MetaMax Commodities · Accessed 26 Oct 2026
- Products, customised commission and downloads MetaMax Commodities · Accessed 26 Oct 2026
- MetaMax account agreement and risk/KYC appendices MetaMax Commodities · Accessed 26 Oct 2026
- Research and client-service descriptions MetaMax Commodities · Accessed 26 Oct 2026
- Current customer contacts MetaMax Commodities · Accessed 26 Oct 2026
- Company-hosted historical commission sheet, August 2025 path MetaMax Commodities · Accessed 26 Oct 2026
- PMEX March 2022 ADFM circular — exchange context Pakistan Mercantile Exchange, Enrichers-hosted copy · Accessed 26 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.