IQ Broker profile: European FX and multi-asset CFDs, costs and account controls

Clients default to retail classification unless the company specifies otherwise. Elective professional status requires the firm’s assessment and at least two of three tests: ten significant transactions per quarter over the previous four quarters, a financial-instrument portfolio exceeding €500,000, and at least one year in a relevant financial-sector role. The applicant must request the change in writing and acknowledge lost protections; this is not a deposit-based account upgrade.[4]

The practice policy also permits earlier simulated-position closure when the company’s internal open-deal threshold is reached. The demo is useful for learning the interface, but a long-running strategy cannot assume that every practice position will survive indefinitely.[5]

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The major-FX KID defines one lot as 100,000 units of the base currency and a minimum of 0.001 lot, or 100 units. As a calculation example, one EUR/USD lot at 30:1 requires about €3,333.33 margin before account-currency conversion; 0.001 lot requires about €3.33. A 0.0001 USD price movement changes those positions by $10 and $0.01 respectively, before charges. These are exposure calculations, not spread quotations.[6]

Gold and other commodity KIDs describe cash-settled, off-exchange derivatives. Holding a gold or oil CFD does not deliver bullion or barrels. Use the actual symbol’s live contract specification when calculating exposure; a generic product KID is not a substitute for its quoted units, quantity increment and trading session.[8][9]

Stock and ETF CFDs provide price exposure without ownership of the underlying shares or fund units. Their KIDs identify currency risk when the contract and account currencies differ and classify the products in the highest risk category, 7 of 7.[12][13]

The crypto addendum says actual cryptocurrency custody ceased on 31 December 2022. Older buy positions opened before 1 January 2019 and maintained after 30 December 2022 were converted into unleveraged crypto CFDs. Current crypto CFDs are cash-settled contracts with the company; this service description does not establish a wallet or a right to withdraw coins.[15]

The major-FX KID explains that the result of a contract denominated outside the account currency also depends on the exchange rate between them. A profitable market move can therefore produce a different account-currency return. Its historical spread and swap examples are illustrations, not current executable prices.[6]

Dormancy and closure are separate conditions: the agreement permits closure if the account has both insufficient funds for its administration fee and 90 consecutive inactive days. Its ordinary termination clause allows 15 days’ written notice, with restricted access for position closure and withdrawals during that period.[3]

Trading instructions are accepted exclusively through the online platform; telephone and face-to-face dealing are unavailable.[18]

For an uncertain order result, first check its recorded status. The risk notice warns that submitting again before confirmation can create an unintended transaction; a second instruction received before the first is processed may instead be rejected. Closing the order or position window does not cancel an instruction already submitted.[19]

The risk disclosure treats the company’s server quotes as authoritative and warns about internet, software and equipment failures. Keep a record of the order time, symbol, requested action and response when reporting a technical problem. A support conversation does not itself establish that an order was cancelled.[19]

The payment policy allows identity, source-of-funds and payment-ownership checks. Fraud investigations may delay release. Submit the withdrawal in the profile and retain its status trail: requested, funds reserved, in process and processed are distinct stages. Method minimums appear in the withdrawal interface.[17]

Withdrawable cash excludes required margin and liabilities. Short-position dividend/coupon reserves can also restrict the available amount.[3]

The company’s prudential report describes market making: IQ Broker is principal and sole execution venue for its off-exchange contracts. Its conflicts policy recognises competing firm/client interests and describes compliance oversight, personal-dealing controls and separation of duties. Those arrangements address a conflict; they do not turn the broker into an exchange or an independent adviser.[27][28]

The risk notice describes segregated client accounts in Cyprus or the EEA and warns that a failed bank can leave clients sharing a shortfall proportionately. Segregation therefore does not eliminate custody-bank or broker counterparty exposure.[19]

The payment policy also permits authorised third-country banks; it does not identify the actual depositary for a particular account.[17]

The agreement provides retail negative-balance protection, but expressly excludes debts from certain short-position dividend/coupon charges. Those obligations can also restrict withdrawals.[3]

IQ Broker’s ICF policy identifies it as a member and distinguishes covered retail clients from excluded professional, institutional and connected parties. This is statutory compensation subject to eligibility and an eligible failure, rather than a policy promising to reimburse ordinary trading losses.[20]

CySEC states that ICF coverage is the lower of 90% of aggregate covered claims or €20,000 per covered client per member, across accounts and currencies. It addresses failure to return money or instruments. Following activation, the official invitation sets the filing deadline, with at least five months allowed.[21]

The website advertises multilingual support around the clock.[1]

Account statements can be printed or downloaded from the platform.[3]

The form asks for customer/account identifiers, a summary of the disputed service and relevant attachments. Retain the completed form, evidence, acknowledgement and reference number for any later referral. The broker’s complaint process is free.[23][22]

The broker PDF still mentions four months after its final response; the authority now publishes different filing criteria. Use the current authority guidance when preparing a referral, with the original complaint, response and reference number.[22]

The platform advertises more than 100 technical indicators/widgets, a news feed and economic calendars. These tools support the client’s own trading decisions.[1]

The vulnerability policy identifies Quadcode as the trading-software operator and adopts its security-research disclosure programme. That programme concerns responsible reporting of software weaknesses; it is not permission for an outside application to trade, withdraw funds or control a customer’s account.[25]

The risk notice places responsibility for protecting account credentials and confidential account communications on the client.[19]

The chat rules prohibit financial deals, promotional messages and disclosure of personal contact or account information in platform chats. A conversation or published market view should therefore not be treated as a delegated trading mandate.[26]

The April 2026 report uses the former IQOPTION EUROPE LTD name. Its financial tables are in thousands of euros; the amounts above convert that unit. The report also identifies concentrated credit exposure to financial institutions without credit ratings and says portfolio management and investment advice were not used during 2025. These are dated company disclosures, not a current guarantee of solvency or a managed-account entitlement.[27]

Headquarters

Limassol, Cyprus