Accounts & headline costs
Sections ↑HFM publishes a broad international account matrix alongside separate European and UK legal companies. The pricing tables below describe the international menu; they are not presented as the retail account offer of HF Markets (Europe) Ltd, whose current site states that it accepts only eligible counterparties and professional per se clients.[4][5]
Group and service reference
| Measure | Value | Context |
|---|---|---|
| Operating history | Since 2010 | Company-stated group history.Source 6 |
| Company-stated client accounts | 4 million | Cumulative group claim, not current active funded accounts.Source 6 |
| Company-stated client deposits | US$4 billion | Publisher figure without a reporting date or accounting definition on the page.Source 6 |
| Company-stated partners | 150,000 | Group claim.Source 6 |
| Published instrument range | 500+ | International site; platform and entity availability differ.Source 6 |
Published account comparison
Products & platforms
Sections ↑MT4, MT5 and WebTrader
| Interface | Published instrument scope | Key operating distinction |
|---|---|---|
| MetaTrader 4 | Forex, metals, energies, commodities, bonds, indices and crypto CFDs | Stocks, ETFs and DMA are stated as MT5-only.Source 9 |
| MetaTrader 5 | Adds shares, ETFs and DMA to the wider CFD set | 21 timeframes, 80+ indicators/tools and 100-chart capability are advertised.Source 10 |
| HFM WebTrader | All available instruments subject to account type | TradingView charts; synchronises with HFM App and eligible trading accounts.Source 11 |
| HFM App | Wallet and account access | Account and instrument scope follows the opened trading account.Source 6Source 11 |
Account/platform compatibility
| Question | Published answer | Consequence |
|---|---|---|
| Can an MT4 account be traded through MT5? | No | A separate MT5 account is required.Source 9 |
| Can WebTrader use an existing live/demo account? | Yes, where supported | Trades and history synchronise across compatible interfaces.Source 11 |
| Are stocks and ETFs on MT4? | No, the page says MT5 only | Instrument access changes with platform.Source 9Source 10 |
| Are account suffixes identical? | No | Symbols can use account-specific suffixes such as b, r or c.Source 9Source 10 |
Fees & holding costs
Sections ↑Zero and Pro cost references
| Term | Zero | Pro |
|---|---|---|
| Minimum opening deposit | Page table shows US$0 / €0; FAQ states US$25 | US$100 / €100, with additional local-currency examplesSource 7Source 8 |
| Forex spread | From 0.0 pips | From 0.6 pipsSource 7Source 8 |
| Forex commission | US$6 round turn per standard lot | None shown, except specified productsSource 7Source 8 |
| Gold commission | US$10 round turn per 100 ounces | Product spread / specific termsSource 7Source 8 |
| Minimum trade | 0.01 lot | 0.01 lotSource 7Source 8 |
| Maximum position | 60 standard lots per position | 60 standard lots per positionSource 7Source 8 |
HF Markets (SV) account dormancy and archive rules
| Area | Published position | Practical detail |
|---|---|---|
| No financial or trading activity for six months | Dormant-account fee begins at US$5 per month | Rises to US$10 for 1–2 years and US$20 for 2–3 years; beyond three years the monthly amount increases by US$10 for each further dormant year.Source 12 |
| Fee collection | Limited to a positive remaining balance | No fee is charged where the account balance is zero.Source 12 |
| Account archiving | Possible after 60 days without activity or pending orders | Archiving is not termination; restoration can be requested through support.Source 12 |
Deposits, withdrawals & transfers
Sections ↑HF Markets (SV) withdrawal processing
| Area | Published position | Practical detail |
|---|---|---|
| Request before 10am server time | Normally processed that business day | Later instructions move to the next business day; finance processing is Monday–Friday.Source 13 |
| Server clock | GMT+2 in winter; GMT+3 in summer | A server-time cut-off differs from the customer’s local time.Source 13 |
| Payment destination | Return through the original payment route, with card refunds prioritised | Older or expired cards can require an alternative approved route; third-party payment costs can still apply.Source 13 |
| Verification | Withdrawal requires completion of verification | A partially approved registration is not a fully withdrawal-enabled account.Source 13 |
The July 2026 SV agreement also limits withdrawals while positions remain open. For the Cent, Premium, Raw, Pro and Pro Plus accounts named there, it requires a margin level of at least 150% on weekdays and 300% on weekends or volatile periods. The agreement uses different account names from parts of the international marketing matrix; these requirements should not be extended to an unlisted account without its contract.[12]
Protection & regulation
Sections ↑Selected companies
| Legal entity | Jurisdiction | Current evidence |
|---|---|---|
| HF Markets (Europe) Ltd | Cyprus | CySEC 183/12; official register lists approved domains and services.Source 1Source 2 |
| HF Markets (UK) Ltd | United Kingdom | FCA 801701 is identified by the authority’s June 2024 clone warning as the genuine firm’s reference; a complete current permissions record was not read.Source 3Source 15 |
| HF Markets (SV) Ltd | Saint Vincent and the Grenadines | International-business-company registration 22747 IBC 2015; not represented here as an investment licence.Source 3 |
European client-category boundary
| Measure | Value | Context |
|---|---|---|
| Current HFEU onboarding | Eligible counterparties and professional per se clients only | The European contact page directs these applicants to its B2B channel.Source 5 |
| Cyprus licence date | 20 November 2012 | CySEC register entry for HF Markets (Europe) Ltd.Source 1 |
| Approved domain | hfeu.com | The CySEC entry lists the European domain rather than treating every HFM site as the same regulated service.Source 1 |
| International account matrix | Separate scope | The retail-style account table comes from the international site and must not be applied automatically to HFEU or the UK company.Source 4Source 5 |
These payment, dormancy and complaint provisions belong to HF Markets (SV) Ltd. They are not substitutes for the agreement of the Cyprus, UK or Mauritius company. The contract counterparty matters more than the shared HFM branding when determining money-out rules or dispute escalation.[12][14]
- Headquarters
- Group operates through several regional companies; selected Cyprus and UK companies are mapped here
- Founded
- Company-stated operating history since 2010
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
HF Markets (Europe) Ltd
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Cyprus Securities and Exchange Commission183/12 | Authorised | Checked 9 Oct 2026Official CySEC entry dated 20 November 2012; hfeu.com is among the approved domains.Source 1 |
HF Markets (UK) Ltd
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Conduct Authority801701 | Not verified | Checked 29 Oct 2026The FCA’s clone warning, updated 18 June 2024, identifies HF Markets (UK) Ltd and FRN 801701 as the genuine firm. This historical identification is not a fresh complete permissions record; current authorisation was not independently confirmed in this review.Source 3Source 15 |
HF Markets (SV) Ltd
Saint Vincent and the GrenadinesSource 3
No separate licence entry is recorded in this panel.
Opening an account & support
Sections ↑European contact-page service window
For an HF Markets (SV) account, the January 2026 complaints policy directs written complaints to [email protected]. It promises a reference number within five business days, normally a final response within 15 business days, and a holding response where investigation takes longer. It sets a 30-business-day extended target and an outer two-month response limit. The policy identifies Saint Vincent and the Grenadines courts for legal proceedings; it does not confer access to the UK Financial Ombudsman.[14]
Additional Information
Sections ↑Sources & further reading
- HF Markets (Europe) Ltd — licence 183/12 Cyprus Securities and Exchange Commission · Accessed 9 Oct 2026
- HF Markets group regulations and licences HFM · Accessed 9 Oct 2026
- HFM group entities and UK company disclosure HFM · Accessed 9 Oct 2026
- International account comparison HFM · Accessed 9 Oct 2026
- HF Markets Europe contact, client category and trading hours HF Markets (Europe) Ltd · Accessed 29 Oct 2026
- HFM international company scale and product claims HFM · Accessed 9 Oct 2026
- Zero account terms and commission table HFM · Accessed 9 Oct 2026
- Pro account terms HFM · Accessed 9 Oct 2026
- MetaTrader 4 product and account-suffix reference HFM · Accessed 9 Oct 2026
- MetaTrader 5 product and feature reference HFM · Accessed 9 Oct 2026
- HFM WebTrader features and account synchronisation HFM · Accessed 9 Oct 2026
- HF Markets (SV) client agreement, July 2026: archiving, dormancy and withdrawal margin HFM · Accessed 15 Oct 2026
- HF Markets (SV) withdrawal conditions HFM · Accessed 15 Oct 2026
- HF Markets (SV) complaints policy, January 2026 HFM · Accessed 15 Oct 2026
- FCA clone warning identifying genuine HF Markets (UK) Ltd, updated 18 June 2024 Financial Conduct Authority · Accessed 29 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.