HeroFX: Raw and Zero accounts, bonus credit and platform access

HeroFX’s current public offer is a retail forex and CFD brokerage with TradeLocker and MT5 access. It identifies HeroFX Ltd, Saint Lucia company 2023-00356, as its company. This profile covers the English-language offer checked on 20 October 2026; acceptance still depends on the applicable country and account terms.[1]

The Raw page describes commission per lot for the complete opening-and-closing round turn. It advertises up to two Raw live accounts and two demo accounts under one login. Its “no minimum” wording concerns the trading account, whereas payment methods have their own minimum funding amounts. A negative advertised spread is not evidence of negative total trading cost.[3]

View full spreads & trading costs

The asset page advertises weekend cryptocurrency trading, while FX and most other instruments follow weekday or underlying-market schedules. Published headline instrument counts do not reconcile cleanly with category totals, so this profile uses representative markets rather than an asserted total.[6]

TradeLocker advertises cross-device account access, saved layouts and on-chart modification of stops and targets. The page does not specify which trailing functions continue after every client device disconnects. Server-held orders and locally running automation should not be assumed to share the same persistence.[8]

The Raw page sends the exact instrument-class tariff to the portal, while the public FAQ supplies the figures above. No current pair-specific typical-spread series was established. Accordingly, those commissions are not combined with the −0.4-pip headline into a representative EUR/USD round-trip estimate.[3]

Zero Commission embeds its trading charge in the variable spread, advertised from 1 pip. That does not remove overnight financing, payment-provider charges or conversion costs. The product page permits EAs and bots, and advertises up to two live and two demo Zero accounts.[4]

The Islamic account replaces interest swaps with flat, instrument-specific overnight administration charges. The broker says these do not compound, but the amount is shown inside the portal. It shares Raw-style commission pricing and permits up to two live accounts. Its suggested Raw demo does not independently reproduce the swap-free holding tariff.[5]

The Raw page advertises no inactivity fee.[3]

The linked 2025 agreement’s indexed text allows dormancy after twelve continuous inactive months plus unsuccessful reasonable contact attempts. Funds remain owed and recovery can require refreshed KYC; this is a separate account-status rule.[13]

The FAQ lists 100% margin call and 60% stopout, closing the largest losers first. Its separate index answer gives 1:200, conflicting with the 1:100 product-page ceiling.[9]

The MT5 page advertises market, limit, stop and trailing functions, plus stop-loss/take-profit management. Complete maximum-order, expiration, stop-distance and freeze-distance settings were not retrieved. A stop order remains subject to execution conditions rather than guaranteeing an exact exit price.[7]

The indexed agreement makes HeroFX principal; full PDF retrieval failed.[13]

Deposits reach Hero Wallet before transfer to a trading account. For withdrawal, the FAQ instructs clients to close positions and transfer funds back to the wallet.[9]

The FAQ additionally estimates payment-provider withdrawal charges around 2–3%; the payable quote needs checking before submission.[9]

Indexed agreement wording permits non-USD deposits and withdrawals, including crypto, to be converted into USD. A complete conversion spread/markup schedule was not retrieved.[13]

The promotion prohibits abusive bonus hedging, arbitrage and multi-account exploitation. Standard-account leverage should not be assumed for the Bonus account. The headline does not turn credit into owned capital, and the complete applicable promotional terms remain necessary before taking a position that relies on it.[12]

Saint Lucia’s government-owned IBC registry operator says the jurisdiction does not currently regulate or license forex trading. HeroFX’s company-registration number therefore does not establish a forex licence.[18]

The indexed agreement describes segregated/omnibus client money and permits transfers to intermediaries, with insolvency qualifications. It states negative-balance protection, but complete exceptions were unavailable in the retrieved passages. No insurance certificate or individual/aggregate insured limit was identified.[13]

The current privacy policy also names the Saint Lucia company. Older BVI wording found during discovery was not used as the present account route. No migration notice was retrieved that explains the legal transfer date, consent process or change in customer protection.[14]

The AML policy requires identity verification and keeps transaction records. It permits suspension or refusal of payments suspected of third-party funding or unlawful activity. Consequently, the advertised transfer speeds do not override an account review. No identification documents were submitted for this research.[15]

The agreement’s indexed outage wording provides for back-office/email updates. An authorised emergency telephone-order route was not established.[13]

The FAQ supports email or authenticator 2FA. Lost-access assistance goes through support; a security-reset withdrawal hold was not specified.[9]

HeroFX says it supplies no tax documents. Deposit, withdrawal and trading history are available by account/date; export formats and post-closure access were not established.[9]

The retrieved agreement mentions complaints, without an inspected timetable or verified external-redress route.[13]

HeroFX permits MT5 EAs and TradeLocker bots on Raw accounts. These are mechanisms for automated execution, not evidence that a broker-supplied AI chooses trades. The public product page does not document broker-specific bot shutdown, copied-position handling or a complete API permission/revocation model.[3]

The FAQ identifies TradeLocker’s open API and desktop Bot Studio. MQL5 EAs require MT5; this is not a claim of native MQL5 compatibility in TradeLocker. High-frequency trading is prohibited.[9]

For a USD 1,000 purchase giving a USD 10,000 starting allocation, the published rule deactivates the account at USD 9,000 equity. The USD 1,000 loss allowance equals the purchase price; the larger headline balance does not multiply that allowance. This arithmetic illustrates the rule, not a trading result.[17]

HeroFX’s timeline dates its launch to April 2021, the addition of TradeLocker to December 2024, Hero10X to May 2025 and MT5 to August 2025. Those are company-published milestones. The current profile prioritises the present MT5/TradeLocker range over older MT4 descriptions.[16]