Accounts & headline costs
Sections ↑Hatch is a New Zealand interface for US securities held through DriveWealth. The service therefore combines a New Zealand customer relationship, foreign-exchange conversion and a US brokerage/custody chain; its fees and protections cannot be reduced to one flat order charge.[18][7][3][2]
Account comparison01
Account and service routes at a glance
| Account / service | Customer and legal scope | Principal condition |
|---|---|---|
| Adult Hatch account | New Zealand resident aged 18 or over | US shares, ETFs, ADRs and fractions through DriveWealthSource 18Source 7 |
| Kids Account | Adult-administered account for a child | Lower order fees; withdrawals go to the child’s bank accountSource 3 |
| Auto-invest | Recurring basket of supported US securities | Per-investment fee bands; Kids brokerage-freeSource 2 |
| Uninvested cash | DriveWealth-administered bank sweep from 15 January 2026 | No interest/dividend paid by Hatch under the current descriptionSource 6 |
Broker essentials02
Opening and account essentials
| Measure | Value | Context |
|---|---|---|
| Monthly/inactivity fee | None | Source 1 |
| First deposit | From an eligible New Zealand bank account in the applicant’s name | Source 5 |
| US broker | DriveWealth, LLC | Source 7Source 20 |
| Fractional ownership | Fractions receive economic benefits but can have different voting/transfer rights | Source 8 |
Products & platforms
Sections ↑Availability03
Products and ownership structure
| Product or service | Published access | Boundary that matters |
|---|---|---|
| US shares and ETFs | Whole and fractional exposure | US listing and DriveWealth availability governSource 7Source 8 |
| ADRs | Depositary receipts for non-US issuers | Depositary fees can be chargedSource 1 |
| Auto-invest baskets | Recurring allocations across supported securities | Fees calculated separately per investmentSource 2 |
| Kids investing | Child-benefit account route | Funds remain the child’s and withdrawal controls differSource 3 |
| Cash sweep | Uninvested USD allocated among programme banks | Not a money-market security after the 2026 changeSource 6 |
Platforms & products04
Platform and workflow
| Platform / route | Documented capability | Practical boundary |
|---|---|---|
| Hatch web platform | Portfolio, orders, reports, funding and tax tools | Sign in through the Hatch web account to submit instructions and access account recordsSource 16Source 18 |
| Auto-invest | Scheduled basket purchases | Actual fee and amount confirmed after executionSource 2 |
| Tax reports | Annual and optional FIF reporting support | Hatch reports cover Hatch holdings, not all foreign investmentsSource 1 |
Fees & holding costs
Sections ↑Pricing & charges05
Primary pricing
| Cost layer | Published amount or basis | Scope and condition |
|---|---|---|
| One-off buy or sell up to 300 shares | US$3 | Per transactionSource 1 |
| Additional shares above 300 | US$0.01 each | Added to the US$3 baseSource 1 |
| Kids order up to 50 shares | US$0.50 | Then US$0.01 per additional shareSource 3 |
| Auto-invest below US$300 per investment | 1% | Calculated separately for each security in the basketSource 2 |
| Auto-invest US$300–US$30,000 | US$3 per investment | Per security allocationSource 2 |
| Auto-invest above US$30,000 | 0.01% | Per investmentSource 2 |
Pricing & charges06
Secondary and event-driven charges
| Item | Published treatment | When it matters |
|---|---|---|
| NZD/USD or USD/NZD conversion | 0.5% standard | Included in the exchange rateSource 1Source 4 |
| Large-deposit FX discounts | Published 0.45% at NZ$100,000+ and 0.40% at NZ$250,000+ | The pricing page also requires a deposit over NZ$50,000 and cumulative deposits including it over NZ$100,000; these are deposit conditionsSource 5Source 23 |
| ADR custody/service fee | Depositary-bank amount | Security-specific; not controlled by HatchSource 1 |
| Initial US tax-form fee | US$1.50 | One-off deduction from the first depositSource 23 |
| Annual US tax-report fee | US$0.50 | Deducted from the available balance each yearSource 23 |
| Outgoing transfer | DriveWealth/provider-specific | Request a quote for the destination and methodSource 1 |
Auto-invest fees apply to each security allocation. For example, a US$600 instruction split into three US$200 investments costs US$6 in brokerage at 1% per investment; a single US$600 allocation costs US$3. These calculations exclude currency conversion and any product-specific charges.[2]
Execution & trading rules
Sections ↑Specifications07
Orders and execution controls
| Instruction or situation | Documented operation | Consequence |
|---|---|---|
| Market order | Executes at the available market price | Can fill away from the displayed quoteSource 10 |
| Limit order | Sets a price condition | May remain unfilledSource 11 |
| Stop order | Triggers an execution instruction when the stop is reached | Trigger is not a guaranteed fill priceSource 13 |
| Cancellation | Possible while the order remains cancellable | A completed or already-routed fill cannot be undoneSource 12 |
| Auto-invest | Scheduled market-style purchase | Order can be reduced or not placed when cash/eligibility is insufficientSource 2 |
Trading & service hours08
Sessions, exceptions and outages
| Issue | Published route | Operational implication |
|---|---|---|
| Regular US session | 09:30–16:00 US Eastern time | New Zealand calendar dates and local times change with daylight savingSource 15 |
| Extended hours | Pre-market 04:00–09:30 and after-hours 16:00–20:00 US Eastern time | Enable the feature in Preferences; spreads and liquidity can differ from the regular sessionSource 15 |
| Rejected/cancelled order | Review order reason and cash/security eligibility | Do not assume an order was completedSource 13 |
| Platform interruption | Contact Hatch by email or through its chat/callback route | Review the order history before resubmitting an instructionSource 16Source 12 |
During extended hours, Hatch permits whole-share limit orders across supported investments and market orders for its highly traded selection. Stop-buy and stop-sell orders do not trigger outside the regular US session. An extended-hours setting therefore does not extend every existing order instruction.[15]
Deposits, withdrawals & transfers
Sections ↑Transfer terms09
Cash movements
| Route | Published operation | Restriction or timing |
|---|---|---|
| Initial NZD deposit | Own-name New Zealand bank account | Identity and reference details must matchSource 5 |
| FX conversion | Hatch converts between NZD and USD | 0.5% standard spread chargeSource 1Source 4 |
| Uninvested USD | Bank sweep administered through DriveWealth | No Hatch interest/dividend currently paidSource 6 |
| Sale proceeds | Settlement must complete before unrestricted withdrawal | A sale and the subsequent USD-to-NZD withdrawal are separate stepsSource 24 |
| Withdrawal | USD converted to NZD and sent to a registered New Zealand bank account | Allow up to a week from the request; Kids withdrawals go to the child’s bank accountSource 24Source 3 |
Transfer terms10
Portfolio transfers and closure
| Action | Published position | Customer consequence |
|---|---|---|
| Transfer in | US securities may be transferred to Hatch | Delivering broker can charge; security eligibility mattersSource 1 |
| Transfer out | DriveWealth can charge by transfer method | Confirm destination, whole/fractional treatment and fee firstSource 1 |
| Fractions | Not ordinarily portable as fractional positions | Sale or residual handling may be requiredSource 8 |
| Account closure | Resolve investments, cash and documents first | Keep US tax and transaction recordsSource 16Source 1 |
Protection & regulation
Sections ↑Protections & eligibility11
Entity and protection boundaries
| Arrangement | Verified scope | What it does not establish |
|---|---|---|
| New Zealand service company | Hatch Invest NZ Limited, FSP1002151 | FSP registration does not itself guarantee investment valueSource 19 |
| US broker | DriveWealth, FINRA firm 165429 | US brokerage account and rules applySource 20Source 7 |
| SIPC securities protection | Up to US$500,000 including US$250,000 cash for eligible missing property | Not market-loss protection; current cash sweep can be outside the SIPC cash categorySource 21Source 9 |
| Bank sweep | Potential FDIC coverage up to US$1 million per legal ownership category across programme banks | Coverage is subject to allocation, eligibility and aggregation with other deposits at each bankSource 6Source 25 |
| Street-name custody | DriveWealth holds securities for the customer’s benefit | Fractional voting and transfer rights differSource 8Source 7 |
Cash already deposited with a programme bank is covered under that bank’s applicable FDIC rules, rather than SIPC. The US$250,000 limit at each bank is per depositor and ownership category and includes eligible deposits held there outside Hatch. Cash awaiting allocation and amounts over applicable limits require separate treatment under the DriveWealth programme.[25]
Opening an account & support
Sections ↑Official support and complaint routes
Hatch supportEmail
[email protected]Source 16
Scope Account, order, funding and transfer enquiries.
Hours Monday–Friday, 09:00–17:00 New Zealand time, as published.
Chat/callbackWebsite
ComplaintWebsite
https://help.hatchinvest.nz/en/articles/5798871-how-do-i-give-feedback-about-hatchSource 17
Scope Firm complaint first; Financial Services Complaints Limited route where eligible.
Financial Services Complaints Limited referralWebsite
https://help.hatchinvest.nz/en/articles/5798871-how-do-i-give-feedback-about-hatchSource 17
Scope Independent resolution for eligible complaints about Hatch after its internal process. New Zealand telephone 0800 347 257; email [email protected].
Hatch’s complaints guidance distinguishes a complaint about Hatch from one about DriveWealth. Eligible Hatch disputes can go to Financial Services Complaints Limited. A claim against the US broker follows the DriveWealth/FINRA route; an award against DriveWealth is not an award against Hatch.[17]
Additional services
Sections ↑Reference table12
Special services and operating conditions
| Service | What it adds | Condition or limit |
|---|---|---|
| Auto-invest | Recurring basket of US securities | Fees calculated per investment; cancelling stops future buys onlySource 2 |
| Kids Accounts | Lower one-off fees and free Auto-invest brokerage | Money and withdrawal destination remain child-specificSource 3 |
| FIF tax reporting | Optional Hatch reports for New Zealand foreign-investment calculations | Does not include assets held elsewhereSource 1 |
| Cash sweep | Bank-sweep programme from January 2026 | Replaced the previous money-market-fund treatment for uninvested cashSource 6 |
| Dividend reinvestment (DRIP) | Reinvest dividends automatically without Hatch brokerage | Cash dividends remain an alternative; eligibility follows the available featureSource 23 |
Company background & evidence
Sections ↑The facts13
Company and research context
| Measure | Value | Context |
|---|---|---|
| New Zealand company | Hatch Invest NZ Limited | Source 19 |
| FSP number | FSP1002151 | Source 19 |
| US brokerage partner | DriveWealth, LLC | Source 7Source 20 |
| Cash architecture change | Bank sweep from 15 January 2026 | Source 6 |
| Selected terms refreshed | 2026-10-29 | Source 1Source 16 |
- Headquarters
- Wellington, New Zealand
- Founded
- 2018
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Hatch Invest NZ Limited
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Markets Authority New ZealandFSP1002151 | Registered | Checked 16 Oct 2026FMA warning page identifies the genuine New Zealand entity and FSP number. Registration scope must be read with the actual service chain.Source 19 |
DriveWealth, LLC
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Industry Regulatory Authority165429 | Registered | Checked 16 Oct 2026US carrying/executing broker in the Hatch service chain.Source 20 |
Additional Information
Sections ↑Reference table14
Checks before relying on a quoted condition
| Check | Why it matters |
|---|---|
| Count shares, not only dollars | The one-off fee rises after 300 shares even if the order value is smallSource 1 |
| Auto-invest fee is per security | A basket can generate several separate feesSource 2 |
| Protection depends on asset location | SIPC securities and FDIC sweep cash use different triggers and limitsSource 6Source 21Source 22 |
| FIF threshold | New Zealand tax treatment depends on the investor’s total relevant foreign investmentsSource 1 |
Sources & further reading
- Hatch fees Hatch · Accessed 29 Oct 2026
- Auto-invest fees Hatch · Accessed 29 Oct 2026
- Kids Account fees Hatch · Accessed 16 Oct 2026
- Foreign-exchange fee calculation Hatch · Accessed 29 Oct 2026
- Depositing into Hatch Hatch · Accessed 29 Oct 2026
- Uninvested funds and bank sweep Hatch · Accessed 29 Oct 2026
- Where shares and money are held Hatch · Accessed 16 Oct 2026
- Ownership of shares and fractions Hatch · Accessed 29 Oct 2026
- SIPC and failure protection explanation Hatch · Accessed 16 Oct 2026
- Market orders Hatch · Accessed 16 Oct 2026
- Limit orders Hatch · Accessed 16 Oct 2026
- Cancelling an order Hatch · Accessed 16 Oct 2026
- Cancelled and rejected orders Hatch · Accessed 16 Oct 2026
- US market hours and New Zealand time Hatch · Accessed 16 Oct 2026
- Extended-hours trading Hatch · Accessed 29 Oct 2026
- Contact Hatch Hatch · Accessed 29 Oct 2026
- Feedback and complaint route Hatch · Accessed 29 Oct 2026
- Opening a Hatch account Hatch · Accessed 29 Oct 2026
- FMA warning identifying the genuine Hatch business and FSP Financial Markets Authority New Zealand · Accessed 16 Oct 2026
- DriveWealth firm record 165429 FINRA BrokerCheck · Accessed 16 Oct 2026
- What SIPC protects Securities Investor Protection Corporation · Accessed 16 Oct 2026
- Deposit insurance coverage Federal Deposit Insurance Corporation · Accessed 16 Oct 2026
- Hatch pricing, tax-form charges and FX discount eligibility Hatch · Accessed 29 Oct 2026
- Withdrawing from a Hatch account Hatch · Accessed 29 Oct 2026
- Cash Management Program Disclosure Statement: bank sweep DriveWealth · Accessed 29 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.