FXOpen UK: account closure, outstanding withdrawals and former ECN terms

FXOpen Ltd’s UK service has closed its customer accounts. The current website directs remaining customers to the Client Portal for withdrawal and says new applications are not accepted. Historic ECN tiers remain useful for checking previous charges, but should no longer be presented as a live UK product comparison.[6]

FXOpen UK is no longer accepting new applications. Its current UK notice says all accounts are closed and directs former customers to withdraw remaining funds immediately through the Client Portal. The retained commission and platform tables below describe the former UK service; they are not an available new-account offer.[6]

View full spreads & trading costs

TickTrader’s distinction is the control available around order submission and the display of liquidity. That differs from using an MT4 program written for the MetaTrader environment. Existing Expert Advisors, account credentials and order settings should not be assumed to transfer unchanged between those systems.[5][3]

The charging currency matters. The quoted rate is applied per 100,000 units of the currency being traded as the pair’s base. It should not be rewritten as USD 3.50 for every forex lot. The account currency can introduce a subsequent conversion, while a different equity or volume tier changes the rate itself.[4]

Bank charges and currency conversion are not the ECN dealing commission. FXOpen’s payment conditions allow relevant banking costs to be passed through, so a low per-trade rate does not establish the amount that will arrive after an international transfer. The withdrawal cut-off and the bank/card arrival estimate refer to separate stages.[2]

For a remaining UK balance, the company’s current instruction is to withdraw through the Client Portal. Its earlier payment timetable is retained as historical context, but a closure-related payment may require individual account assistance. The notice is specific to FXOpen UK and does not establish the operating status of another group company.[6]

Ceasing account services and regulatory authorisation are separate questions. This profile changes the UK service’s operating status to historical; it does not infer that FXOpen Ltd has been dissolved or that its FCA permissions have been withdrawn. The existing regulatory reference remains separately qualified in the entity record.[6]

Headquarters

UK company: London, United Kingdom

The UK contact page lists +44 (0)20 3519 1224 and client support from 8am to 6pm London time. It currently gives 80 Coleman Street, London EC2R 5BJ as the office contact address. Retain the withdrawal request and account statement when seeking help with an outstanding balance.[7]

New UK account opening is unavailable. For a service dispute, FXOpen’s complaints policy provides a written final response or an explanation of delay within eight weeks, together with Financial Ombudsman Service information. Eligible complainants ordinarily have six months from a final response to refer the matter to the Ombudsman; the response letter and applicable eligibility rules govern the case.[6][8]