Accounts and access
Sections ↑FXON is not currently presented here as an available trading account. The company says its services are suspended while it redesigns the platform. The contractual details below are reference information for existing accounts and are not confirmation that the portal, dealing or withdrawals are functioning normally.[1][3]
At a glance01
Current availability
| Item | Terms and implications |
|---|---|
| Service status | Temporary suspension for a system upgrade and comprehensive redesign.Source 1 |
| Relaunch | A future relaunch is planned, but the public notice gives no date or new account terms.Source 1 |
| Existing clients | Use the current official inquiry channel to request the status of cash, positions and records.Source 1 |
Markets and platforms
Sections ↑At a glance02
Product and platform scope
| Item | Terms and implications |
|---|---|
| Available agreement | Describes OTC derivatives, including CFDs, and MT4/MT5 access.Source 3Source 1 |
| Current catalogue | The old trading-conditions URL now redirects to the suspension notice; previous instrument counts do not establish a live offer.Source 3Source 1 |
| After a relaunch | A new platform or revised account agreement may change available products and access.Source 3Source 1 |
Fees and ongoing costs
Sections ↑At a glance03
Charges versus account status
| Item | Terms and implications |
|---|---|
| Price schedule | The agreement sends account charges to the website or personal area. It does not substantiate a current executable spread during suspension.Source 3 |
| Low-balance deactivation | Section 33 describes disabling an account after 90 calendar days without trading or non-trading operations when its balance is below US$10 or equivalent.Source 3 |
| Archiving | A further 90 days of inactivity can lead to archiving; this is a status rule, not a stated monthly charge.Source 3 |
At a glance04
Dormant accounts and money owed
| Item | Terms and implications |
|---|---|
| One-year rule | After at least one year of inactivity and notice, the agreement permits closing the account as dormant.Source 3Source 1 |
| Remaining balance | Money in an archived account remains owed to the client and can be requested; restoration is described as request-based.Source 3Source 1 |
| Current access | These contractual rights do not establish that an ordinary portal withdrawal is presently available.Source 3Source 1 |
Orders, margin and execution
Sections ↑At a glance05
Order and terminal behaviour in the available contract
| Item | Terms and implications |
|---|---|
| Trailing stops | The agreement describes trailing-stop logic as running in the client terminal; it is not an assurance of continued adjustment after the terminal disconnects.Source 3Source 1 |
| Expiry contracts | The agreement does not promise automatic rollover into the next contract.Source 3Source 1 |
| Suspension | A historical stop-out or leverage value is not published here as a current operating parameter.Source 3Source 1 |
Deposits, withdrawals and balances
Sections ↑At a glance06
Balance recovery during the suspension
| Item | Terms and implications |
|---|---|
| Request to the firm | Ask for a dated account balance, any remaining obligations and the authorised withdrawal route through the contact on the current notice.Source 1Source 3 |
| Retain evidence | Keep statements, payment receipts, account identifiers and the company’s written instructions.Source 1Source 3 |
| Credit and margin | The agreement treats separate credit arrangements and margin obligations independently of cash; an equity figure is not automatically withdrawable money.Source 1Source 3 |
Regulation and client protection
Sections ↑At a glance07
Regulatory evidence
| Item | Terms and implications |
|---|---|
| Firm listing | The FSA capital-markets directory lists FXON Ltd and the fxon.com domain.Source 2Source 3Source 4 |
| Licence number | The company’s available agreement identifies Seychelles securities-dealer licence SD091.Source 2Source 3Source 4 |
| Representative notice | Go Naito’s accreditation as FXON’s representative ended on 18 December 2025. That notice is not a cancellation of FXON Ltd’s dealer licence.Source 2Source 3Source 4 |
At a glance08
Client-money terms
| Item | Terms and implications |
|---|---|
| Ordinary client money | The agreement describes separately designated client-money bank accounts and no interest paid to the client.Source 3Source 1 |
| Title transfer | A separate agreement transferring ownership of collateral would remove that money from ordinary client-money treatment.Source 3Source 1 |
| Coverage limitation | Neither the suspension notice nor the inspected agreement establishes a per-client private-insurance payout or an aggregate insurance limit.Source 3Source 1 |
Support, records and complaints
Sections ↑At a glance09
Current contact details
| Item | Terms and implications |
|---|---|
| Website inquiries | [email protected] appears on the suspension page and in the FSA entry.Source 1Source 2 |
| Directory telephone | +248 4326700 is the contact number in the FSA directory; it is not described there as an emergency dealing line.Source 1Source 2 |
| Current directory address | Xvision House, Office C4-R2, second floor, Providence Estate, Mahé, Seychelles.Source 1Source 2 |
At a glance10
Statements and correction deadlines
| Item | Terms and implications |
|---|---|
| Statements | The agreement permits written requests for statements by email or hard copy and calls for monthly reconciliation.Source 3 |
| Disputed confirmation | It requires written notice of an inconsistent trade confirmation within two business days of receipt, absent manifest error.Source 3 |
| Archived MT4 history | The agreement says archived MT4 trades cannot be restored in the original form, while a history can be supplied on request.Source 3 |
At a glance11
Complaints
| Item | Terms and implications |
|---|---|
| Contractual route | The available agreement directs complaints to [email protected], attention Compliance Officer.Source 3Source 1 |
| Current contact | Because the present notice uses [email protected], retain the written complaint and ask for confirmation of receipt and the current complaints handler.Source 3Source 1 |
| Escalation | The agreement describes referral to the Seychelles FSA after the firm’s process; eligibility depends on the dispute and regulated service.Source 3Source 1 |
Additional services
Sections ↑At a glance12
Connected tools and records
| Item | Terms and implications |
|---|---|
| New services | The suspension notice does not confirm a currently available copy-trading, API or automation service.Source 1Source 3 |
| Record copies | The agreement reserves discretion over providing copies of company records and permits a fee; clients are responsible for retaining their own evidence.Source 1Source 3 |
Company and operating history
Sections ↑At a glance13
Continuity and transfer clauses
| Item | Terms and implications |
|---|---|
| Operator | FXON Ltd, Seychelles; the current directory address differs from the older House of Francis address printed in the agreement.Source 2Source 3Source 1 |
| Contract transfer | Section 28.6 permits transfer to an affiliate or a third party acquiring the business without client consent or notice.Source 2Source 3Source 1 |
| No announced successor | The current redesign notice does not identify a replacement contracting firm or establish that client balances have migrated.Source 2Source 3Source 1 |
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
FXON Ltd
SeychellesSource 2
No separate licence entry is recorded in this panel.
Important terms and limitations
Sections ↑At a glance14
What the suspension notice does not establish
| Item | Terms and implications |
|---|---|
| Financial position | A system-upgrade notice is not audited evidence of solvency or insolvency.Source 1 |
| Return to trading | No current restart date, revised tariffs or restored account-access timetable is stated.Source 1 |
| Withdrawal completion | The notice does not prove that all existing customers have received their funds.Source 1 |
Sources & further reading
- Temporary service suspension notice FXON Ltd · Accessed 27 Oct 2026
- FXON Ltd in the Seychelles capital-markets directory Financial Services Authority Seychelles · Accessed 27 Oct 2026
- Available FXON client agreement, including records and inactivity clauses FXON Ltd · Accessed 27 Oct 2026
- Termination of Go Naito’s representative accreditation, 22 December 2025 Financial Services Authority Seychelles · 22 Dec 2025 · Accessed 27 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.