Accounts and eligibility
Sections ↑Account comparison01
Account and service routes at a glance
| Account / service | Contract and customer scope | Platform and principal condition |
|---|---|---|
| ECN | Growell Capital Ltd — Eligible Cyprus-contract retail clients | MetaTrader 5. EU account; spread unit unresolved.Source 1Source 3Source 24 |
| ECN-PLUS | Growell Capital Ltd — Eligible Cyprus-contract retail clients | MetaTrader 5. EU account; commission basis unresolved.Source 2Source 3Source 24 |
FxGrow’s European offer is provided by Growell Capital Ltd through fxgrow.eu. This profile covers its EU account pages and Cyprus agreement. The separate fxgrow.com site identifies a Seychelles company; the Cyprus licence does not establish that company’s permissions.[3][25]
Reference table02
Currently displayed EU account plans
| Attribute | ECN | ECN-PLUS |
|---|---|---|
| Initial deposit | 100; currency omitted in the current card | USD 1,000Source 1 |
| Minimum advertised spread | 1.10000; instrument and unit omitted | 0.20000; instrument and unit omittedSource 1 |
| Separate commission display | 0 | 8; currency and charging basis omittedSource 1 |
| Advertised leverage ceiling | 1:30 | 1:30Source 1 |
| Account currencies | USD, EUR, PLN | USD, EUR, PLNSource 1 |
| Margin call / stop-out | 100% / 50% | 100% / 50%Source 1 |
| MT5 VPS subscription | USD 15 monthly | USD 15 monthlySource 1 |
Reference table03
Opening and account administration
| Requirement | Practical meaning |
|---|---|
| Verification | Account acceptance depends on identity checks, AML review and appropriateness assessment; registration alone does not guarantee acceptance.Source 4 |
| Demo access | Virtual funds are nonwithdrawable. Validity is set at opening; no fixed inactive-demo deactivation period is published.Source 4 |
| Account routing | Use the European registration route for the two EU plans; confirm the contracting firm before funding.Source 3 |
Reference table04
Retail versus elective professional treatment
| Attribute | Retail | Elective professional |
|---|---|---|
| Qualification | Standard protected client category | Assessment and written election; satisfy at least two eligibility testsSource 15 |
| Experience and assets tests | No automatic professional election | Significant trades averaging 10 per quarter for four quarters; portfolio above EUR 500,000; relevant financial-sector employment of at least one yearSource 15 |
| Consequences | More extensive information and assessment protections | Reduced protections; the policy excludes professional clients from ICF coverSource 15 |
Markets and products
Sections ↑The inspected EU catalogue lists FX, metals, indices and energies. These are leveraged contracts; the execution policy describes cash settlement without delivery of the underlying asset. Generic mentions of other markets do not establish a usable instrument specification.[10]
Reference table05
FX instruments and usable public information
| Market | Published examples | Specification position |
|---|---|---|
| Major pairs | EUR/USD, USD/JPY, GBP/USD, AUD/USD, NZD/USD, USD/CAD, USD/CHF | Listed in the current FX tableSource 5 |
| Crosses | EUR/GBP, AUD/NZD, CAD/CHF | The listing is paginated; this is an example set, not the total catalogueSource 5 |
| Live conditions | Average spread, minimum spread and leverage fields | All appeared as dashes in the inspected public table. Obtain the MT5 symbol specification before sizing an order.Source 5 |
Reference table06
Metals and energy contracts
| Market | Visible symbols | What the public page establishes |
|---|---|---|
| Precious metals | XAUUSD, XAUEUR, XAGUSD, XAGEUR | Gold and silver quoted against USD and EUR; page separates spot and futures categories.Source 6 |
| Metal sizing | Contract-specific | The page warns that metal contract sizes and tick values differ from FX; no monetary tick value was populated.Source 6 |
| Oil | USOIL, UKOIL | Both appear in the energy table. The inspected page does not resolve the exact cash/futures definition, expiry or contract multiplier for either symbol.Source 7 |
| Energy position management | Spot and futures-style categories | Check the specific expiry and session rather than assuming an oil CFD continues indefinitely.Source 7 |
Reference table07
Index access and expiry discipline
| Topic | Finding |
|---|---|
| Index CFDs | The dedicated indices page provides spot/futures navigation and instrument-specific rows. Its spread and leverage values were not populated in the inspected output.Source 8 |
| Expiry calendar | FxGrow publishes a dedicated CFD expiration page. Confirm the live contract month and treatment of any existing position against that calendar and the terminal.Source 18 |
Spreads, commissions and other costs
Sections ↑The EU cards support a comparison of pricing structures, but they do not supply a complete EUR/USD transaction cost. A value of “8” without currency, per-side/round-trip basis or lot definition cannot be turned into a trustworthy cash commission.[1]
Reference table08
What belongs in a cost comparison
| Cost component | Evidence and consequence |
|---|---|
| Spread | Variable quotes depend on instrument, liquidity, market conditions and account type. Minimum marketing values are not average realised spreads.Source 4 |
| Overnight financing | The FAQ says financing or swaps may apply and directs clients to trading conditions; no complete current long/short rate schedule was established.Source 4 |
| Commission | The execution policy allows commission or financing charges and points to contract specifications. The final assigned fee schedule is needed for an all-in comparison.Source 10 |
Reference table09
Representative instrument pricing check
| Instrument | Current publication limitation |
|---|---|
| EUR/USD | Listed, but minimum and average spreads are blank. No calculator row is supplied.Source 5 |
| USD/JPY and GBP/USD | Listed; no populated quote or complete commission basis for either account.Source 5 |
| Gold / XAUUSD | Listed; contract size, tick value and current spread need terminal confirmation.Source 6 |
| USOIL | No fully specified WTI contract was established. A price-distance calculation would conceal unresolved multiplier and expiry details.Source 7 |
Reference table10
Non-trading charges and schedules
| Item | What to budget |
|---|---|
| VPS | The EU plans show USD 15 per month; no volume rebate is stated in their cards.Source 2 |
| Funding charges | Neteller 3.9%; Skrill 2.9%; bank charges vary. Card deposits show zero broker fee, with a separate no-trading withdrawal condition.Source 11 |
| Live account maintenance | The public FAQ supplies no dormancy tariff; obtain the assigned schedule.Source 4 |
Platforms, execution and risk controls
Sections ↑Reference table11
MT5 access and functions
| Access | Published functionality |
|---|---|
| Windows and Mac | Desktop terminals, charting, news, custom indicators, Expert Advisors and trailing stops. The platform is advertised as free across account types.Source 16 |
| iOS and Android | Quotes, charts, order entry and position monitoring. FxGrow instructs users to select its matching demo or live server.Source 16 |
| Login discipline | Use the server and credentials issued for the actual account; a demo login does not identify a live account or legal entity.Source 16 |
Reference table12
Execution and order behaviour
| Mechanism | Consequence |
|---|---|
| Counterparty | The policy says Growell executes CFDs as principal and is the sole execution venue for those orders. ECN branding does not change that contractual relationship.Source 10 |
| Market and pending orders | No requotes are stated; execution may occur at the next available price, including favourable or adverse slippage.Source 10 |
| Instant orders | The policy permits a requote when the requested price is unavailable; the client must accept the replacement quote.Source 10 |
| Stops | Triggering a stop does not establish a guaranteed execution price during a gap or liquidity shortage.Source 10 |
Reference table13
Margin and operating hours
| Control | Published position |
|---|---|
| Retail account triggers | Both displayed plans show a 100% margin call and 50% stop-out.Source 1 |
| FX week | The hours page describes Sunday midnight through Friday midnight in GMT+2, with daylight-saving shifts across major financial centres. Confirm the current symbol session before a weekend or holiday.Source 17 |
| Automation availability | EAs and trailing-stop functions depend on the client terminal; the agreement places responsibility for their operation on the client.Source 9 |
Deposits, withdrawals and cash
Sections ↑Reference table14
Published EU deposit routes
Reference table15
Withdrawable cash and request conditions
| Item | Treatment |
|---|---|
| Available funds | Withdrawals depend on position obligations, charges and AML/KYC checks; balance alone does not establish available cash.Source 4 |
| Card deposit returned without trading | The funding page allows a withdrawal fee up to 3% when no trading occurred before the request.Source 11 |
| Operating window | Transactions are processed 09:00–18:00 GMT+2; internal transfers are available through the secure area. Third-party deposits are not accepted.Source 11 |
| Bonus or virtual money | Demo balances have no cash value; current EU bonus-conversion conditions were not established.Source 4 |
The inspected funding page displays deposit timings; it does not establish a complete withdrawal arrival-time schedule. Separate broker processing from any bank or payment-provider delay and request the applicable payout tariff before submitting a small withdrawal.[11]
Regulation and client protection
Sections ↑Reference table16
EU regulatory identity
| Field | Verified scope |
|---|---|
| Contracting firm | Growell Capital Ltd, Cyprus; CySEC investment-firm licence 214/13, authorised 17 September 2013.Source 3 |
| Approved domain | The regulator lists www.fxgrow.eu. The public register separately lists the firm’s investment and ancillary permissions.Source 3 |
| Other European registrations | The company describes cross-border notifications in several EEA states. These are not presented here as separate domestic brokerage licences.Source 2 |
| Licence-number conflict | Agreement introduction: 314/13. Footer and register: 214/13. The verified registry number is used.Source 9Source 3 |
Reference table17
Client money, loss protection and compensation
| Protection | Scope and limits |
|---|---|
| Segregation | The company says client money is kept in separate accounts at financial institutions and is not used as its own operating money. The page does not identify the current banks.Source 12 |
| Negative balance protection | The European company page advertises it. This does not guarantee a trade price or prevent the loss of invested funds.Source 2 |
| ICF membership | Growell’s compensation document identifies membership and retail eligibility; professional clients and eligible counterparties are excluded by that document.Source 13 |
| Current compensation calculation | CySEC specifies the lower of 90% of cumulative covered claims and EUR 20,000 per covered investor against a fund member, aggregated across accounts.Source 14 |
| Joint ownership | Current CySEC guidance takes each covered investor’s attributable share into account and provides separate coverage under the directive.Source 14 |
| Private insurance | No current private insurance certificate, insurer, policy period or per-client/aggregate limit was established. ICF compensation is not private trading-loss insurance.Source 12Source 13 |
There is a material document-version issue: Growell’s ICF PDF states a EUR 20,000 ceiling and describes one combined joint-account limit. Current CySEC guidance includes the 90% formula and separate coverage for each covered investor’s share. The regulator’s current rules are used here; the older broker summary should not be treated as a complete statement of coverage.[13][14]
Support, dealing and complaints
Sections ↑EU service contacts
Client supportEmail
[email protected]Source 19
Scope EU account assistance
Hours Monday–Friday, 24 hours; site labels GMT+2 with daylight-saving wording
Cyprus telephoneTelephone
AccountingEmail
Formal complaintsEmail
Reference table18
Platform problems and complaints
| Situation | Action or policy |
|---|---|
| Unable to use the terminal | Clause 7.2 permits telephone, fax or email instructions; telephone dealing requires the client password. Confirm authorised dealing contacts.Source 9 |
| Urgent close or modification | The public contact page does not identify a distinct emergency desk or guarantee order acceptance. Preserve ticket numbers, order details and the broker’s acknowledgement.Source 19 |
| Formal complaint | The complaint page says the Back Office head will communicate explanations or remedial measures within five working days; this is not a promised final resolution in every case.Source 20 |
| External escalation | The page refers unresolved concerns to CySEC and the Cyprus Financial Ombudsman. The two bodies have different supervisory and dispute functions.Source 20 |
Research, tools and additional services
Sections ↑Reference table19
Research and trading assistance
| Service | What is included |
|---|---|
| Trading Central | Live clients receive currency and index analysis covering different time frames, plus research tools and MT5 indicators.Source 21 |
| Research delivery | Daily newsletter, educational materials and multi-asset directional research are described. Access does not imply personalised advice or execution of a signal.Source 21 |
| Interpretation | Use research alongside the actual tradable symbol and risk limits; an analysis instrument may differ from the CFD available on an account.Source 21 |
Reference table20
Business and specialist services
| Service | Published scope |
|---|---|
| Institutional connectivity | Standard or bespoke APIs, liquidity access and technical support for test and production environments are described for institutional clients.Source 22 |
| Hosting infrastructure | The institutional page names low-latency hosting centres and liquidity-provider connections. These are company descriptions, not independently measured uptime or execution guarantees.Source 22 |
| Introducing brokers | Rebate-based remuneration, reporting, client-management tools and account-management support; the public page does not publish a universal commission tariff.Source 23 |
| Affiliates | Referral and traffic arrangements are distinct from a trading account; compensation depends on the applicable partnership agreement.Source 23 |
| Portfolio management | Company information lists portfolio management as an authorised service. Actual strategy access, suitability and fees require a separate service agreement.Source 24 |
Company, entities and history
Sections ↑Reference table21
Entity and website boundaries
| Name or address | Role |
|---|---|
| Growell Capital Ltd | Cyprus investment firm behind the inspected European offer; company registration HE314852.Source 24 |
| Cyprus registered office | Arc. Makariou III 59, Steratzias Court Block A, Office 14, 4003 Limassol.Source 24 |
| FxGrow Limited on fxgrow.com | The separate international contact page states Seychelles registration 8438912-1. That corporate registration is not a verified securities-dealer licence.Source 25 |
| Brand/site relationship | Shared branding and cross-links do not prove the customer has been transferred between these entities. No completed client migration was established.Source 3Source 25 |
- Headquarters
- Limassol, Cyprus
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Growell Capital Ltd
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Cyprus Securities and Exchange Commission214/13 | Authorised | Checked 11 Oct 2026Source 3Source 24 |
Operational details and current limitations
Sections ↑Reference table22
Dormancy, closure and delegated trading
| Issue | Established position |
|---|---|
| Inactivity versus closure | No exact live inactivity trigger or tariff was established; unused accounts are not therefore assumed free.Source 4 |
| Requested account closure | Closure request and termination agreement required; liabilities survive. Assets return after obligations and restrictions are resolved.Source 9 |
| Potential entity transfer | Assignment/novation requires 15 business days’ written notice; no current transfer was established.Source 9 |
| Copy or manager disconnection | Marketing mentions social/multi-account technology, but a current retail copy-service exit procedure was not established. Obtain written treatment of open positions and pending orders before delegating authority.Source 2Source 24 |
Obtain the final tariff and live symbol specifications before funding. The public account comparison does not support a complete transaction-cost calculation.[5]
Sources & further reading
- Current EU account comparison FxGrow · Accessed 11 Oct 2026
- EU company and infrastructure overview FxGrow · Accessed 11 Oct 2026
- Growell Capital Ltd: official investment-firm register CySEC · Accessed 11 Oct 2026
- EU frequently asked questions FxGrow · Accessed 11 Oct 2026
- Current FX instrument listing FxGrow · Accessed 11 Oct 2026
- Current precious-metals listing FxGrow · Accessed 11 Oct 2026
- Current energy listing FxGrow · Accessed 11 Oct 2026
- Current index listing FxGrow · Accessed 11 Oct 2026
- Client agreement Growell Capital Ltd · Accessed 11 Oct 2026
- Order execution policy Growell Capital Ltd · Accessed 11 Oct 2026
- Deposit and withdrawal methods FxGrow · Accessed 11 Oct 2026
- Safeguarding client funds FxGrow · Accessed 11 Oct 2026
- Broker investor compensation policy Growell Capital Ltd · Accessed 11 Oct 2026
- Current Investor Compensation Fund rules CySEC · Accessed 11 Oct 2026
- Client categorisation policy Growell Capital Ltd · Accessed 11 Oct 2026
- MT5 desktop and mobile platforms FxGrow · Accessed 11 Oct 2026
- Market trading hours FxGrow · Accessed 11 Oct 2026
- CFD expiration calendar FxGrow · Accessed 11 Oct 2026
- EU contacts and department hours FxGrow · Accessed 11 Oct 2026
- Complaint submission and escalation FxGrow · Accessed 11 Oct 2026
- Trading Central services FxGrow · Accessed 11 Oct 2026
- Institutional infrastructure and APIs FxGrow · Accessed 11 Oct 2026
- Introducing brokers and affiliates FxGrow · Accessed 11 Oct 2026
- Company information and authorised services Growell Capital Ltd · Accessed 11 Oct 2026
- Separate international website contact disclosure FxGrow · Accessed 11 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.