FreshForex: accounts, costs and trading conditions

Account denominations include USD, EUR, KZT, MYR, NGN, TZS and ZAR, plus BTC, ETH, ADA, BCH, BNB, XRP and LTC. A cryptocurrency denomination alone does not establish ownership or custody of coins.[3]

The account currency and type are selected at opening and cannot subsequently be changed on that account. The investor password is read-only; it does not authorise trading.[11]

FreshForex’s published exclusions include the United States, China, Hong Kong, India, Indonesia, Russia, Ukraine, Spain, Hungary, Saint Vincent and the Grenadines, and several other jurisdictions. The full linked list controls; access to a payment method does not establish eligibility.[13]

View full spreads & trading costs

The international offer covers FX, individual-share and equity-index CFDs, metals, energy, ETFs and cryptocurrencies. These are leveraged trading exposures; the brand’s product catalogue should not be read as a conventional share-dealing or physical-commodity account.[1]

Crypto is scheduled seven days a week, with a Sunday 00:00–01:00 server-time break. Published percentage swaps use contract size × lots × annual percentage / 360, with conversion where needed; a displayed annual percentage is not a daily percentage deduction.[5]

Synthetic indices are algorithmic OTC products rather than exchange indices. The risk disclosure permits suspension or close-only trading and adjustment of profit to a maximum 5% per calendar day. Their rules should therefore be considered separately from ordinary equity-index CFDs.[10]

At the published two-pip EUR/USD spread, a 0.1-lot position represents 10,000 EUR and approximately $2 of spread cost in a USD account. This is a calculation from the schedule, excluding overnight financing, conversion and execution differences.[4]

ECN commission starts at 0.003% per side; the cash round-trip amount is collected at opening and varies with volume and exchange rates.[3][4]

Trading regulations permit market-price execution, so the fill can differ from the requested price. Pending orders on round-the-clock instruments are good-till-cancelled unless an expiry is specified; session-based pending orders may be removed at session end. Cancelled-order history may be deleted after one month. Share and crypto spreads float even where Classic FX is described as fixed.[9]

The regulations allow refusal of opening or closing market instructions during the last 30 minutes of a session. They also permit restrictions on EAs that overload servers or breach position limits. The symbol specification and session matter alongside the headline order-size limit.[9]

FreshForex supplies MT4 and MT5 desktop and mobile versions, including Android and iOS, with Windows and Mac downloads. MT4 also has a Linux route. These are different interfaces; the existence of a mobile download does not establish that desktop automation runs on the phone.[15]

The FAQ says trailing stops and Expert Advisors require the terminal to remain running and connected. For signals, the trading regulations place responsibility for terminal-dependent execution on the client. The reviewed broker material did not establish whether disconnecting a signal subscription automatically closes positions already copied.[14][9]

A withdrawal request debits the trading account immediately; contractual operator processing is within five business days after submission day, followed by the bank or payment network’s delivery time. The regulations permit rejection while trades remain open, exclude credit from withdrawable funds, prohibit third-party payments and allow a 30-calendar-day restriction after card funding.[8]

Funding, withdrawals and internal transfers use the broker’s internal conversion rates. If the market rate moves by more than 10% between deposit and withdrawal, the regulations permit a deposit-time-rate-plus-10% conversion rule. Suspected transit use can attract up to 10%, minimum $10. These are separate from the payment tariff.[8]

Withdrawals require an SMS code. Identity verification can suspend withdrawals for up to 30 business days after all requested documents arrive.[7]

The published SVG number is a company-registration identifier, not a forex licence. The SVG FSA states that it does not license or supervise forex brokerage by local BCs or LLCs. This is a general jurisdiction statement, not a firm-specific warning about FreshForex.[23]

Although the website presents losses as limited to deposited funds, the agreement requires repayment of a negative balance and the risk disclosure says losses can exceed account funds. Unconditional negative-balance protection is therefore not established by the reviewed documents.[1][7][10]

The Financial Commission’s FreshForex entry says the broker is not registered and that its compensation fund does not protect these clients. FreshForex’s Stop Out promotion, discussed below, is a broker credit scheme; it is not evidence of an independent insurance policy.[22]

The trading rules allow telephone dealing on Classic, Market Pro and ECN, but exclude the cent variants. A current dealing number and its availability were not established from the English contact page; obtain that route before relying on telephone closure during an outage.[9][16]

The agreement requires trading complaints within three working days and other complaints within five. Its review period is ten working days or twenty calendar days after all information is supplied.[7]

The non-trading rules provide next-business-day operation reports and an emailed monthly report on the first day of the following month.[8]

To recover a forgotten trading password, the FAQ directs clients to the Real account password function in Client Area; the replacement is delivered by email. Changing the registered email or phone requires identity evidence, including a photo with the identity document. These identity changes follow a separate process from an ordinary password change.[14]

FF22 also advertises swap-free trading during the campaign. The announcement applies the 101% bonus rules to its 220% credit; the displayed trading balance must not be treated as withdrawable cash. Its deadline is 23:59 EET on 31 October.[17]

A withdrawal, including an internal transfer, cancels cashback accrued for that trading week. Eligible closed trades must last at least three minutes and meet the instrument-specific price-movement thresholds in the promotion’s detailed terms. Credited cashback is available for trading or withdrawal. Scheme changes require no open trades, are limited to once a week and take effect the following week.[18]

Stop Out credit lasts up to three business days and cannot be withdrawn or transferred; profit earned using it remains in the balance. The extension announcement permits repeat awards subject to its conditions. “Insurance” in this product name describes promotional support rather than an insurer paying a claim.[19]

FreshForex’s 13 October announcement describes an AI assistant in desktop MT5 build 6230 or later. It uses a separate MQL5.community login, with MQL5 Lite as the default free model. The assistant can inspect quotes, charts, positions and history, add indicators and run or test programs. Trading authority can be disabled or set to require confirmation. This is the broker’s description of a platform feature; its live operation was not tested.[20]

The current indexed legal footer names Riston Capital Ltd and company number 20623 BC 2012, with a Kingstown, Saint Vincent and the Grenadines address. This establishes the identity the website publishes, not independent confirmation of financial-services authorisation.[2]

A 17 May 2013 company notice records transfer of rights and liabilities to the new Riston Capital Limited unit from 27 May 2013, with changed bank details. That historical assignment explains the corporate naming; it does not establish a recent migration of today’s accounts.[21]