Skip to content
Broker news. Connected. RSS feed
FXBROKERS

A clearer view of the broker industry.

Broker directoryStockbroker

Fortuneo: CTO, PEA, trading tariffs, SRD, managed accounts and insurance services

A comprehensive French profile of Fortuneo’s account eligibility, domestic and international dealing costs, intelligent orders, transfer rules, ProCapital operating arrangement, discretionary portfolios, life insurance and retirement contract.

By FXBrokers editorial deskOperating status: ActiveSources checked Published Updated
Profile scope

French securities and banking offering. Public sources checked 11 October 2026. International eligibility, PEA wrappers, financed SRD and insurance products have separate rules; no live-account execution test.

  • CTO, PEA and PEA-PME have different ownership and residence rules; Fortuneo does not offer PEA Jeune.
  • Current Starter, Progress and Trader Pro tariffs have no activity condition, but foreign dealing and financing can add substantial costs.
  • Intelligent orders, partial-fill charging, linked cash accounts and PEA transfer blocking require operational attention.
  • Arkéa Direct Bank, ProCapital, Arkéa Asset Management and Suravenir perform distinct banking, execution, management and insurance roles.

Accounts & headline costs

Sections ↑
Account comparison01

Account and service routes at a glance

Account and service routes at a glance
Account / serviceContract and customer scopePlatform and principal condition
Ordinary CTOArkéa Direct Bank — France; retail clientsWeb / mobile. Ownership and residence eligibility apply; no tax-wrapper contribution ceiling.Source 2Source 49
PEAArkéa Direct Bank — France; retail clientsWeb / mobile. French tax-wrapper eligibility; PEA Jeune is not offered.Source 3Source 4Source 49
StarterArkéa Direct Bank — France; retail clientsWeb / mobile. First monthly order must meet the €500 limit on the named domestic venues.Source 12Source 49
ProgressArkéa Direct Bank — France; retail clientsWeb / mobile. Domestic online Euronext / Equiduct tariff; other charges depend on market and product.Source 1Source 49
Trader ProArkéa Direct Bank — France; retail clientsWeb / mobile. Domestic online Euronext / Equiduct tariff; current plan has no trade-count condition.Source 1Source 49
Managed securities accountArkéa Direct Bank — France; retail clientsManaged account reporting. Discretionary investment through eligible CTO or PEA profiles.Source 35Source 49

Fortuneo offers French securities accounts alongside banking, discretionary fund management, life insurance and a retirement contract. The first decision is the account’s ownership and tax framework. The second is the dealing tariff: the three current plans do not require a minimum number of trades or a continuing asset balance.[1]

Account comparison02

Securities accounts and ownership

Securities accounts and ownership
AccountOwnership or eligibilityImportant limit
CTOOrdinary securities account with one holderNo contribution ceiling; income and gains sit outside the PEA tax framework.Source 2
PEAIndividual account for an eligible adult€150,000 paid-in contribution ceiling; investments must qualify for this wrapper.Source 3
PEA-PMEIndividual account for eligible smaller-company investments€225,000 combined PEA plus PEA-PME ceiling; the ordinary PEA retains its €150,000 sub-limit.Source 3
PEA JeuneNot commercialised by FortuneoDo not assume a tax-dependent adult can open the ordinary PEA in its place.Source 4
Account comparison03

Customer eligibility is account specific

Customer eligibility is account specific
ApplicantPublished positionWhat requires care
Joint or indivision CTONot offered by FortuneoThe product page explains these generic ownership forms and explicitly excludes them from its own offering.Source 2
MinorCTO possible through legal representativesThe required representatives sign; a minor cannot open a PEA.Source 4
Legal personCTO applications are supportedA company does not qualify for a personal PEA or PEA-PME.Source 4
Living abroadCTO opening is available to French nationals resident abroadThis is not an unrestricted global-resident account offer.Source 4
Non-resident PEA holderTransfer of an existing PEA can be acceptedOpening a new PEA requires French tax residence; transfer eligibility is a separate question.Source 4
Account comparison04

Opening documents and initial funding

Opening documents and initial funding
ItemPublished requirementOperational implication
Identity and addressValid identity document and address evidence less than three months oldAdditional documents depend on residence, ownership and representatives.Source 5
Online initial paymentSame-name account with a financial institution in FranceThe opening process requests the relevant bank details.Source 5
Paper opening€100 same-name French-bank cheque with the completed dossierA transfer application follows its own funding procedure.Source 5
Minor or proxyFamily/representative documents or proxy identity and address evidenceAn existing client’s usual simplified process does not remove these special requirements.Source 5
Reference table05

Accounts that appear when opening a PEA

Accounts that appear when opening a PEA
Additional accountFunctionWhy it matters
PEA-associated cash accountTransit point for incoming and outgoing cash; no payment instrumentsAn external transfer does not go directly into the PEA investment pocket.Source 6
Ordinary CTOReceives investments that cease to be eligible inside the PEAIts appearance does not mean the PEA has become an unrestricted taxable account.Source 6
CTO-associated cash accountCash for CTO investments, sale proceeds and distributionsCheck which cash balance is available before placing an order.Source 6

The opening FAQ gives an average of four days before the PEA appears online, but this is a processing estimate. Three associated accounts can appear with it. Their different functions explain why a bank transfer, a PEA contribution and cash available to settle a CTO purchase are not interchangeable entries.[6]

View full spreads & trading costs

Products & platforms

Sections ↑
Reference table06

Investment families

Investment families
ProductPublished accessBoundary
Shares, ETFs, funds and bondsOrdinary securities-account investmentsAvailability depends on the individual instrument, exchange and account.Source 2
Warrants and other listed derivativesSecurities with derivative or structured exposureTheir payoff, expiry and issuer risk differ from ownership of the underlying share.Source 2
PEA-eligible investmentsSelected shares and qualifying fundsAn ETF can offer non-European market exposure while meeting the wrapper’s eligibility rules.Source 3
Unlisted investmentsCatalizR supports eligible PEA and PEA-PME transactionsA separate assistance route applies to unlisted CTO holdings.Source 34
Reference table07

Published exchange access

Published exchange access
RegionMarkets named by FortuneoAvailability constraint
Domestic and neighbouring EuronextParis, Brussels, Amsterdam; EquiductThese are the venues covered by the domestic headline tariff.Source 21
United StatesNYSE, Nasdaq and AmexUS brokerage differs sharply between Starter and the other two plans.Source 21
Germany, United Kingdom, SwitzerlandFrankfurt/Xetra; London SETS/LSE; SIX/Virt-xForeign-market charges and instrument eligibility apply.Source 21
Other international marketsSale instructions by telephone onlyThe FAQ does not establish online purchases across Asia or every European exchange.Source 21
Platforms & products08

Web, mobile and desktop workspaces

Web, mobile and desktop workspaces
ToolFunctionScope
Web and Fortuneo appAccount administration and investing servicesThe legal notice says not every website service is available in the application.Source 44
Live TraderDownloadable trading software supplied without a subscription chargeIts availability does not waive brokerage or paid market-data conditions.Source 22
Portfolio and order modulesSelect an account and review linked holdings, orders and instrument informationKeep account selection visible when managing multiple wrappers.Source 23
Technical workspacesInvestor, trading and technical-analysis layouts; over 50 indicators and up to ten years of historyChart history and indicators are decision tools, not a forward return guarantee.Source 23
Platforms & products09

Monitoring and analytical services

Monitoring and analytical services
ServicePublished capabilityPractical distinction
WatchlistsLive Trader synchronises personal lists when a session opensA watchlist is not an instruction to buy its constituents.Source 23
Market indicatorsTwo indicators cover a selection of about 250 securities, updated twice weeklyThese are periodic analytical signals rather than continuous execution monitoring.Source 24
Instrument informationQuotes, news and technical analysis accompany the trading toolsCheck the quotation’s timestamp and the current market-data subscription before relying on it.Source 24

Fees & holding costs

Sections ↑

Domestic prices below concern online orders on the specified Euronext venues and Equiduct. Currency conversion, financing, transaction taxes, underlying fund expenses and optional services sit outside the headline commission. Current Starter, Progress and Trader Pro terms must be distinguished from the separately published legacy tariffs.[13]

Pricing & charges10

Current domestic online dealing plans

Current domestic online dealing plans
PlanLower order bandAbove that band
StarterFirst monthly order through €500: freeOtherwise 0.35%.Source 1
Progress€4.90 through €3,0000.15%.Source 1
Trader Pro€9.50 through €10,0000.10%.Source 1

Starter’s recurring waiver attaches to the first order of the month and its size condition. It should not be read as unlimited free small orders or as a promise that a later qualifying order will replace an earlier larger one. This is a commission rule, not an automatic investment programme.[12]

Pricing & charges11

US, other foreign dealing and currency conversion

US, other foreign dealing and currency conversion
Market or itemCurrent charge
US — Starter0.20%, minimum €20, plus €30 foreign-broker fee.Source 11
US — Progress / Trader Pro€9.50 through €10,000; then 0.12%.Source 11
Germany / UK / Switzerland0.20%, minimum €20, plus €30.Source 11
Other markets, telephone sales1%, minimum €30, plus €30.Source 11
ConversionT+1 exchange rate plus 0.12%.Source 11
Pricing & charges12

Account, channel and administration charges

Account, channel and administration charges
ItemPublished amount
Account maintenance / custodyFree under the current plans.Source 1
PEA online / telephone cap0.50% / 1.20%.Source 11
Germany/UK/Switzerland PEA-family minimum€400 per purchase, excluding fees.Source 11
Telephone supplementStarter €7.18; Progress / Trader Pro €3.59.Source 11
Tariff change€60.Source 11
Outgoing transfer€15/line; exceptional lines €50; PEA-family cap €150.Source 11
ClosureCTO free; PEA / PEA-PME €85, except transfer.Source 11
US live dataFree with one monthly order; otherwise €5.98/month.Source 11
Pricing & charges13

Fund transactions: entry costs and small-order charges

Fund transactions: entry costs and small-order charges
ItemPublished brokerage or entry charge
Partner fundsEntry 0% or negotiated 1% maximum; underlying expenses remain.Source 11
Partner subscription/redemption below €500CTO €11.96; PEA-family 0.50%.Source 11
Non-partner subscriptionCTO €30; PEA-family €0.Source 11
Non-partner redemption below €500CTO €11.96; PEA-family maximum €6, statutory caps apply.Source 11
Redemption above €500€0 brokerage; issuer expenses can remain.Source 11
Pricing & charges14

Promotional ETF purchases: current window

Promotional ETF purchases: current window
ConditionOffer checked 11 October 2026Excluded inference
Dates1 September–31 December 2026Renewal beyond the published window is not established.Source 15
Order direction and amountPurchases between €500 and €100,000 inclusiveSales and smaller purchases do not qualify through this offer.Source 15
FrequencyAll eligible monthly purchases receive the brokerage waiverThis differs from an older one-order-per-month version.Source 15
SelectionMore than 120 listed Amundi ETFs; use the current eligibility listThe waiver does not remove the ETF’s own operating expenses or market spread.Source 16
Reference table15

Selection examples identify the exact instrument

Selection examples identify the exact instrument
Exposure labelPublished ISINEligibility check
Amundi PEA MondeFR001400U5Q4Listed in the current PEA-marked Amundi selection.Source 16
Amundi PEA S&P 500FR0011871128Check the order amount and current offer flag before transmitting.Source 16
Amundi PEA Nasdaq-100FR0011871110A shared index label does not make every share class eligible.Source 16
Pricing & charges16

First-account offer: conditional commission waiver

First-account offer: conditional commission waiver
ConditionPublished termLimit
Eligible eventFirst opening or first transfer of a CTO, PEA or PEA-PME from 1 January 2025Acceptance of a complete application is required.Source 17
Covered ordersUp to 100 orders, each €500–€10,000, during the first monthEuronext Paris/Brussels/Amsterdam and Equiduct; one offer per person in France.Source 17
Charges outside the waiverFunds, SRD financing, carry and financial transaction taxA waived commission is not a waiver of the entire transaction cost.Source 17
RetentionKeep the opened or transferred account for at least one yearFortuneo reserves the right to recover the waived brokerage otherwise.Source 17
Reference table17

Changing a price plan

Changing a price plan
StagePublished processTiming
RequestCustomer profile and settings, then securities configuration and tariff selectionA plan is selected at account level.Source 14
Same deferred-settlement commissionNew tariff takes effect at J+2Allow processing before judging a subsequent order quote.Source 14
Different deferred-settlement commissionChange takes effect at month endThe requested plan is not necessarily available for the next immediate trade.Source 14

Execution & trading rules

Sections ↑
Reference table18

Ordinary order instructions

Ordinary order instructions
OrderIntended controlRemaining uncertainty
MarketPrioritises executionThe execution price is not fixed in advance.Source 25
LimitSets the maximum buy or minimum sell priceAn acceptable price is not a guarantee of a fill.Source 25
Best limitUses the best available opposing price at entryUnfilled quantity can remain pending rather than execute at any price.Source 25
Stop threshold / stop limitActivates after a specified trigger; the limit version also constrains priceA gap can produce slippage or leave a stop-limit order unfilled.Source 25
Reference table19

Partial fills and order-day accounting

Partial fills and order-day accounting
SituationPublished treatmentCost implication
Several fills in one trading sessionOne brokerage charge for that orderSplitting within that session does not multiply the charge.Source 26
Execution across several sessionsBrokerage assessed separately for each sessionA multi-day fill can therefore cost more than one same-day execution.Source 26
Unfilled remainderOnly part of the requested quantity may have tradedReview the residual order before placing an additional instruction.Source 26
Reference table20

Intelligent orders: three different structures

Intelligent orders: three different structures
InstructionPublished mechanismMaterial execution limit
Stop SuiveurPercentage trailing trigger adjusts with a favourable price moveThe resulting market instruction does not guarantee the trigger price.Source 27
DuoTwo alternative exit conditions for an existing positionExecution of one linked exit cancels the other.Source 27
TrioEntry followed by two linked exit conditionsThe linked exit logic depends on the first transaction executing.Source 27
Reference table21

Intelligent-order eligibility and supervision

Intelligent-order eligibility and supervision
IssuePublished ruleOperational consequence
SharesSBF 120 securities priced strictly above €3 when configuredThe universe and price condition must both be met.Source 28
ETFsA defined eligible Euronext Paris list, also strictly above €3Availability is not universal across ETFs or foreign exchanges.Source 28
Before triggeringMonitor or manage the instruction in its dedicated order bookChanges may require cancelling and recreating the instruction.Source 29
After triggeringThe transmitted instruction appears in the ordinary order bookAn already executed transaction cannot be cancelled or amended.Source 29

These tools automate conditions for transmitting orders; they do not remove market gaps or adverse execution. The intelligent-order page describes market instructions once triggered. A trailing percentage or paired exit should therefore be assessed as a trading rule rather than an insured minimum sale price.[27]

Reference table22

SRD financing: account and loss exposure

SRD financing: account and loss exposure
FeaturePublished arrangementImportant consequence
Account scopeEligible CTO only; PEA and PEA-PME excludedTax-wrapper holdings cannot use the ordinary CTO financing facility.Source 3
Deferred settlementEligible securities can be financed to the monthly liquidation cycleClosing, delivery and carry choices differ from an ordinary cash purchase.Source 32
LeverageUp to five times eligible cash coverageThe permitted amount depends on collateral and the security.Source 32
Loss exposureLosses can exceed the initial amount committedNo general negative-balance guarantee is established for this financed securities service.Source 32
Pricing & charges23

SRD charges and carry

SRD charges and carry
ItemCurrent tariff
Daily financing0.0233%; minimum €3.59.Source 11
Carry — Starter / Progress0.24%, minimum €11.96/line.Source 11
Carry — Trader ProFree.Source 11
Intraday realised lossFinancing continues until monthly liquidation.Source 11

The deferred-settlement FAQ allows a financing exemption for matched same-day transactions in the same quantity and security, with a partial-execution qualification. It should not be expanded into a blanket claim that every intraday SRD position is free: the current tariff also charges financing on a realised loss until liquidation. Brokerage remains a separate cost.[33]

Reference table24

Buying power and cash reconciliation

Buying power and cash reconciliation
IssuePublished calculation or actionPractical consequence
Cash CTO coverageCash balance less estimated pending purchase ordersAn order can be rejected even though the displayed gross cash balance is positive.Source 30
Restoring available coverageFund the account, sell assets or cancel outstanding orders as appropriateThese actions have different settlement, tax and trading consequences.Source 30
Recent cash creditUse Recalculer la couverture from the account summary if requiredThe displayed buying power may need refreshing after the cash account changes.Source 31

Deposits, withdrawals & transfers

Sections ↑
Reference table25

Funding methods and availability

Funding methods and availability
MethodPublished handlingLimit
Interbank transferAssociated cash-account bank details are available online; indicative 48–72 business hoursThis estimate is not a promise that every transfer or compliance review finishes within that period.Source 7
Bank-card creditDescribed as immediate for eligible customersFor a new client, available only from the seventh month.Source 7
ChequeSame-name cheque, endorsed with the relevant account detailsPostal receipt and processing add time; it is not immediate trading cash.Source 7
PEA contributionInternal transfer from the current or cash account into the selected PEA or PEA-PMEConfirm the destination wrapper and available contribution allowance.Source 8
Reference table26

Withdrawals and tax-wrapper consequences

Withdrawals and tax-wrapper consequences
ActionPublished processMaterial distinction
PEA cash requestOpen the account’s Retrait de liquidités function and supply amount and reasonSelling an investment inside the PEA is distinct from withdrawing cash out of it.Source 9
After five yearsQualifying gains are exempt from French income tax; social levies remainPartial withdrawals can coexist with further payments within the contribution ceiling.Source 10
Before proceedingAssess account age and the applicable withdrawal caseA tax wrapper is not equivalent to an unrestricted bank current account.Source 3
Reference table27

Incoming transfer: assets and administration

Incoming transfer: assets and administration
StagePublished requirementPlanning implication
ApplicationRequest the CTO, PEA or PEA-PME transfer with opening and supporting documentsA transfer opening does not require the ordinary initial cheque.Source 20
TimingOne FAQ gives an average month; the reimbursement FAQ gives six to eight weeksTreat both as estimates dependent on the outgoing firm and the assets.Source 20Source 19
PEA completionTax-history information must arrive and be processedThe account can remain blocked until the bordereau is received; completion is notified.Source 19
Pricing & charges28

Transfer-cost reimbursement tiers

Transfer-cost reimbursement tiers
Transferred assets plus cashMaximum reimbursementScope
At least €5,000€2,000First eligible account transfer.Source 18
€3,000 to below €5,000€150The higher tier applies at €5,000.Source 18
Below €3,000€100Based on the transferred account value.Source 18
Multiple accounts€2,000 total per personThe offer does not multiply this maximum for every account.Source 17
Reference table29

Transfer reimbursement: proof and retention

Transfer reimbursement: proof and retention
RequirementPublished conditionWhat to retain
Expense evidenceSend the outgoing institution’s fee evidence within three months of openingThe clock is tied to opening, not an assumed later transfer-completion date.Source 19
SubmissionSecure customer messaging or the specified postal channelKeep the actual fee statement and submission confirmation.Source 19
Account retentionKeep transferred accounts for at least one yearThe campaign terms allow recovery of the reimbursement after early departure.Source 17

Protection & regulation

Sections ↑
Reference table30

Protection depends on what is held

Protection depends on what is held
Asset or serviceApplicable distinctionWhat is not covered
Bank depositsArkéa Direct Bank’s notice states €100,000 per depositor across Fortuneo and Keytrade BankMultiple brand names do not create separate same-bank limits.Source 46
Missing securitiesConditional FGDR protection up to €70,000 if the institution cannot return securitiesAn ordinary fall in investment value is outside this guarantee.Source 51
Securities in custodyThe investor retains ownership; protection concerns failure to return assetsCustody protection is not promised investment performance.Source 47
Insurance and retirementFortuneo Vie and Fortuneo PER are Suravenir insurance contractsThe bank-deposit limit should not be used as their investment guarantee.Source 37Source 42
Reference table31

Legal provider and supervision boundaries

Legal provider and supervision boundaries
IssueVerified positionWhy it matters
Customer institutionArkéa Direct Bank operates the Fortuneo brandThe named REGAFI authorisation is active and includes bank and custody permissions.Source 49Source 50
Outsourced operationsThe legal notice assigns negotiation-clearing and custody operations to ProCapital under an outsourcing agreementAn operating provider is distinct from the customer’s named banking institution.Source 44
US tax statusThe bank describes its IRS Qualified Intermediary statusQI is a tax-withholding status, not a separate US broker licence.Source 44

Account access uses additional authentication for specified payment, fraud-sensitive or inactive-session situations. The general conditions describe security codes and mobile or biometric validation. These controls protect access; they do not establish uninterrupted platform availability or a guarantee against every unauthorised transaction.[46]

Opening an account & support

Sections ↑

Official Fortuneo support routes

Existing clients — banking and brokerageTelephone
+33 2 98 00 29 00Source 48

Scope Client service; not an assurance of immediate order execution.

Hours Monday–Friday 08:00–20:00; Saturday 09:00–18:00, French local time; excluding public holidays.

Prospective customers calling from abroadTelephone
+33 2 29 00 49 17Source 48

Hours Monday–Friday 09:00–19:00; weekends 09:00–18:00, French local time.

Secure help, complaints and accessibilityWebsite
https://www.fortuneo.fr/contactSource 48

Scope Existing clients use account messaging; Elioz access is provided for deaf and hard-of-hearing clients.

Reference table32

Written complaints and escalation

Written complaints and escalation
StagePublished handlingScope
Complaint submissionSecure messaging or Fortuneo Service Réclamations, TSA 41707, 35917 Rennes Cedex 9Record the issue, dates and supporting documents.Source 48
Acknowledgement and replyAcknowledgement within ten days; other-product reply within two monthsPayment services: 15 business days, exceptionally 35.Source 46
External mediationAfter disagreement with the response or two months after the first written complaintAMF for market disputes, the banking mediator for banking, the insurance mediator for insurance.Source 48

Public contact hours describe service availability, not a measured response time. Use the securities account’s order record for a trading problem and the formal written complaint route when seeking a remedy; telephone discussion alone may not provide the dated evidence needed for subsequent mediation.[46]

Additional services

Sections ↑
Reference table33

Annual tax documents and account records

Annual tax documents and account records
DocumentPublished availabilityScope
Imprimé Fiscal UniqueWeb: E-relevés et documents, filter for IFU; app: DocumentsSummarises reportable investment income and securities activity for the annual declaration.Source 52
Account statementsElectronic by default; monthly cash statement when activity occursReport missing statements promptly.Source 46
Account comparison34

Securities management: account scope and investment method

Securities management: account scope and investment method
FeaturePublished arrangementControl boundary
Minimum€30,000 to begin discretionary securities managementExisting securities must first be converted to cash for activation.Source 35
Investment managerArkéa Asset Management; portfolios principally use investment fundsUnderlying fund costs and investment risks remain relevant.Source 35
CTO profilesModéré: four-year horizon; Équilibré: six years; Dynamique: eight yearsThe suggested horizon is not a guaranteed recovery date.Source 35
PEA profileDynamique, eight-year horizonThe PEA’s eligibility and withdrawal framework still applies.Source 35
Pricing & charges35

Managed securities fees and authority

Managed securities fees and authority
ItemContractual termPractical consequence
Positive half-year performance feeModéré 10%; Équilibré 12%; Dynamique 15%, including taxCTO and PEA Dynamique use the same stated rate; underlying fund expenses remain.Source 36
Personal dealingThe client does not place independent trades within the managed accountA separate self-directed account is a different arrangement.Source 36
Maintaining the mandateManagement can be suspended when the account falls below €30,000The entry threshold is not an assurance that management continues at any later balance.Source 36
US-person scopeThe manager can refuse a mandate for a US personThis mandate clause is not evidence of a blanket exclusion across all Fortuneo banking products.Source 36

The securities mandate provides trade notices and periodic reporting. The product page advertises no entry, profile-change or termination charge, but the manager’s performance fee and expenses inside the portfolio’s funds are distinct. Historical figures on the sales page are dated 30 June 2025 and should not be presented as current 2026 account results.[35]

Reference table36

Unlisted PEA and PEA-PME administration through CatalizR

Unlisted PEA and PEA-PME administration through CatalizR
TransactionPublished workflowImportant limit
Eligible operationsCompany formation, capital increase, acquisition from a third party, exchange or saleIssuer documentation and PEA eligibility are assessed; acceptance is not automatic.Source 34
Ownership testThe investor and relevant family must not exceed 25% of profit rights now or in the preceding five yearsA personal investment in a closely held company can fail this condition.Source 34
Cash and evidenceProvide sufficient PEA cash, issuer details, bank details and subscription documentsThe issuer’s ownership and eligibility certificate is required within two months of acquisition.Source 34
Account comparison37

Fortuneo Vie: two investment modes

Fortuneo Vie: two investment modes
ModePublished entry pointProvider and risk
Self-directed insuranceFrom €100Suravenir multisupport life insurance; select euro funds and unit-linked supports.Source 37
Managed insuranceFrom €300Insurance management is separate from the €30,000 securities mandate.Source 37
Unit-linked holdingsFunds and other eligible investment supportsTheir market values can fall; an insurance wrapper does not protect the invested capital universally.Source 37
Pricing & charges38

Fortuneo Vie annual contract charges

Fortuneo Vie annual contract charges
Holding or modePublished annual chargeFurther costs
Self-directed unit-linked0.75%Underlying fund and certain property/ETF transaction charges remain.Source 38
Managed unit-linked0.85%Includes the additional managed-mode contract charge, not every fund’s expenses.Source 38
Suravenir Rendement 2 / Opportunités 20.60% / maximum 3%The resulting guarantee levels differ.Source 38
Payments, redemptions and arbitragesNo standard contract feeSpecific support conditions can still add charges.Source 38
Reference table39

Euro funds do not share an identical net guarantee

Euro funds do not share an identical net guarantee
FundPublished guarantee after annual management chargeContribution constraint
Suravenir Rendement 299.4% of the relevant capital basisEach payment requires at least 30% in unit-linked supports.Source 39
Suravenir Opportunités 297%, reflecting the maximum 3% chargeCurrent self-directed access permits an all-euro-fund payment; this commercial condition can change.Source 39
Future credited returnDetermined under the insurer’s contract rulesA previous annual rate or conditional bonus does not guarantee the next calendar year’s return.Source 39
Account comparison40

Retirement insurance: Fortuneo PER

Retirement insurance: Fortuneo PER
FeatureCurrent published offerAccess limitation
ProviderSuravenir individual retirement insurance, launched in February 2025Separate contract from the bank’s securities account.Source 42
Funding€100 initial or one-off payment; recurring payments from €50Banking onboarding is required for new Fortuneo customers.Source 41
ManagementSelf-directed or horizon-based; Équilibré horizon retraite is the defaultThe horizon allocation reduces risk progressively but does not promise capital protection.Source 41
ExitRetirement capital, annuity or combination, subject to the compartmentMandatory contributions have different capital-exit rules; early release requires an eligible case.Source 41
Pricing & charges41

Fortuneo PER charges and euro-fund scope

Fortuneo PER charges and euro-fund scope
ItemPublished arrangementInterpretation
Self-directed annual fees0.50% unit-linked; 0.70% euro fundUnderlying-support expenses remain additional.Source 41
Horizon modeAdditional 0.20% on unit-linked supportsThis brings their contract management charge to 0.70%.Source 41
Entry, payment, arbitrageNo standard chargeA zero entry charge does not remove the recurring fees.Source 41
Fonds Euros RetraiteManaged by Suravenir; capital guarantee reduced by annual management feesIts guarantee basis and credited return are separate from the bank’s deposit guarantee.Source 43
Reference table42

Insurance options and patrimonial assistance

Insurance options and patrimonial assistance
ServicePublished purposeBoundary
Automatic insurance allocationOptions can move annual euro-fund gains to selected unit-linked supportsMoving money into unit-linked investments changes its exposure to market loss.Source 40
Patrimonial serviceAvailable from €50,000 to investInformation and assistance; the company page expressly excludes personalised investment, legal and tax advice.Source 45

Company background & evidence

Sections ↑
Event timeline43

Corporate identity and brand history

Corporate identity and brand history
SubjectVerified descriptionScope
Founding and groupFortuneo began in 2000 and belongs to Crédit Mutuel ArkéaThe company reports more than one million customers across its banking services.Source 45
Legal entityArkéa Direct Bank, SIREN 384288890Corporate registration is separate from its regulated CIB identifier.Source 49
Headquarters disclosureThe legal page gives Tour Trinity, 1 bis place de la Défense, CourbevoieThe current REGAFI entity still shows 5 place de la Pyramide, Puteaux.Source 44Source 49

The different postal addresses are reported as a source discrepancy, not silently combined. Customer applications, complaints and issuer administration also have their own operational addresses. The relevant document’s current instructions should determine where a particular dossier is sent.[44][49]

Headquarters
Courbevoie, France; REGAFI address discrepancy disclosed
The companies behind the brand

Legal entities & licences

These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.

Arkéa Direct Bank

FranceSource 49

Licences and regulatory records for Arkéa Direct Bank
Issuer & identifierRecorded statusDate & scope
Autorité de contrôle prudentiel et de résolutionCIB 14518AuthorisedChecked 11 Oct 2026Named REGAFI entity reference 10188 identifies Arkéa Direct Bank and its Fortuneo/Keytrade Bank brands. Current authorisation is ACTIF, bank category, with custody permission. CIB is a regulated-entity reference; SIREN 384288890 is corporate registration.Source 49Source 50

Additional Information

Sections ↑
Reference table44

Evidence qualifications that affect a real decision

Evidence qualifications that affect a real decision
SubjectFinding at 11 October 2026Treatment
Fund order exactly €500The tariff uses below and above €500 without assigning the exact boundaryConfirm the pre-trade quotation for an order at exactly €500.Source 11
Transfer timingOfficial pages give an average month and six to eight weeksNeither is treated as a guaranteed completion deadline.Source 20Source 19
Unverified product accessThe official market list does not establish universal Asian purchases or a retail spot-FX/CFD accountComparison entries remain securities features rather than modelled FX spreads.Source 21

This profile uses public documents and named authority records, with the August 2026 tariff separated from older general conditions and dated performance material. It does not contain a live order-fill test. A final instrument decision still depends on the order ticket, applicable account restrictions and current product disclosure.[46][35]

Follow the evidence

Sources & further reading

  1. Current Fortuneo brokerage plans and account offering Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  2. CTO ownership, eligible customers and investments Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  3. Choosing between CTO, PEA and PEA-PME Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  4. Who can open a brokerage account Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  5. Documents required for brokerage opening Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  6. Additional accounts created with a PEA Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  7. Funding a CTO and associated cash account Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  8. Funding a PEA through the customer account Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  9. Requesting a PEA cash withdrawal Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  10. PEA withdrawal after five years Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  11. Tariff effective 6 August 2026 Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  12. Starter first monthly order commission waiver Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  13. Legacy brokerage tariffs Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  14. Tariff change procedure and implementation delay Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  15. Current Amundi ETF brokerage offer Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  16. Eligible Amundi ETF selection, ISINs and PEA flags Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  17. First-account and transfer promotional terms Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  18. Transfer expense reimbursement tiers Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  19. Transfer reimbursement documents and indicative transfer timing Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  20. Transferring a CTO, PEA or PEA-PME Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  21. International markets actually accessible Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  22. Live Trader software Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  23. Live Trader workspaces, charts and portfolio functions Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  24. Trading tools and market-analysis services Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  25. Ordinary stock-exchange order types Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  26. Partial executions and brokerage charging Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  27. Stop Suiveur, Duo and Trio intelligent orders Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  28. Securities eligible for intelligent orders Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  29. Managing intelligent orders before and after triggering Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  30. Available cash coverage and outstanding orders Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  31. Recalculating coverage after funding the linked cash account Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  32. SRD deferred settlement and capital-loss risk Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  33. Deferred-settlement commission and intraday conditions Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  34. CatalizR unlisted PEA and PEA-PME administration Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  35. Securities discretionary management, minimum and profiles Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  36. Securities managed-account application, mandate and fee annex Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  37. Fortuneo Vie insurance provider and account options Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  38. Fortuneo Vie contract charges Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  39. Fortuneo Vie euro-fund access and guarantee percentages Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  40. Self-directed insurance automatic management options Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  41. Fortuneo PER minimums, fees, management and withdrawals Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  42. Suravenir launch disclosure for Fortuneo PER Suravenir · Accessed 11 Oct 2026
  43. Fonds Euros Retraite provider and guarantee basis Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  44. Legal provider, ProCapital outsourcing and regulatory disclosure Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  45. Fortuneo company history and patrimonial service Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  46. Scope of guarantees for Fortuneo assets Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  47. Official client, prospect, accessibility and complaint contacts Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
  48. French securities guarantee and associated cash scope Fonds de Garantie des Dépôts et de Résolution · Accessed 11 Oct 2026
  49. Downloading the annual Imprimé Fiscal Unique Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026

This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

Report an error or submit an update