Accounts & headline costs
Sections ↑Account and service routes at a glance
| Account / service | Contract and customer scope | Platform and principal condition |
|---|---|---|
| Ordinary CTO | Arkéa Direct Bank — France; retail clients | Web / mobile. Ownership and residence eligibility apply; no tax-wrapper contribution ceiling.Source 2Source 49 |
| PEA | Arkéa Direct Bank — France; retail clients | Web / mobile. French tax-wrapper eligibility; PEA Jeune is not offered.Source 3Source 4Source 49 |
| Starter | Arkéa Direct Bank — France; retail clients | Web / mobile. First monthly order must meet the €500 limit on the named domestic venues.Source 12Source 49 |
| Progress | Arkéa Direct Bank — France; retail clients | Web / mobile. Domestic online Euronext / Equiduct tariff; other charges depend on market and product.Source 1Source 49 |
| Trader Pro | Arkéa Direct Bank — France; retail clients | Web / mobile. Domestic online Euronext / Equiduct tariff; current plan has no trade-count condition.Source 1Source 49 |
| Managed securities account | Arkéa Direct Bank — France; retail clients | Managed account reporting. Discretionary investment through eligible CTO or PEA profiles.Source 35Source 49 |
Fortuneo offers French securities accounts alongside banking, discretionary fund management, life insurance and a retirement contract. The first decision is the account’s ownership and tax framework. The second is the dealing tariff: the three current plans do not require a minimum number of trades or a continuing asset balance.[1]
Securities accounts and ownership
| Account | Ownership or eligibility | Important limit |
|---|---|---|
| CTO | Ordinary securities account with one holder | No contribution ceiling; income and gains sit outside the PEA tax framework.Source 2 |
| PEA | Individual account for an eligible adult | €150,000 paid-in contribution ceiling; investments must qualify for this wrapper.Source 3 |
| PEA-PME | Individual account for eligible smaller-company investments | €225,000 combined PEA plus PEA-PME ceiling; the ordinary PEA retains its €150,000 sub-limit.Source 3 |
| PEA Jeune | Not commercialised by Fortuneo | Do not assume a tax-dependent adult can open the ordinary PEA in its place.Source 4 |
Customer eligibility is account specific
| Applicant | Published position | What requires care |
|---|---|---|
| Joint or indivision CTO | Not offered by Fortuneo | The product page explains these generic ownership forms and explicitly excludes them from its own offering.Source 2 |
| Minor | CTO possible through legal representatives | The required representatives sign; a minor cannot open a PEA.Source 4 |
| Legal person | CTO applications are supported | A company does not qualify for a personal PEA or PEA-PME.Source 4 |
| Living abroad | CTO opening is available to French nationals resident abroad | This is not an unrestricted global-resident account offer.Source 4 |
| Non-resident PEA holder | Transfer of an existing PEA can be accepted | Opening a new PEA requires French tax residence; transfer eligibility is a separate question.Source 4 |
Opening documents and initial funding
| Item | Published requirement | Operational implication |
|---|---|---|
| Identity and address | Valid identity document and address evidence less than three months old | Additional documents depend on residence, ownership and representatives.Source 5 |
| Online initial payment | Same-name account with a financial institution in France | The opening process requests the relevant bank details.Source 5 |
| Paper opening | €100 same-name French-bank cheque with the completed dossier | A transfer application follows its own funding procedure.Source 5 |
| Minor or proxy | Family/representative documents or proxy identity and address evidence | An existing client’s usual simplified process does not remove these special requirements.Source 5 |
Accounts that appear when opening a PEA
| Additional account | Function | Why it matters |
|---|---|---|
| PEA-associated cash account | Transit point for incoming and outgoing cash; no payment instruments | An external transfer does not go directly into the PEA investment pocket.Source 6 |
| Ordinary CTO | Receives investments that cease to be eligible inside the PEA | Its appearance does not mean the PEA has become an unrestricted taxable account.Source 6 |
| CTO-associated cash account | Cash for CTO investments, sale proceeds and distributions | Check which cash balance is available before placing an order.Source 6 |
The opening FAQ gives an average of four days before the PEA appears online, but this is a processing estimate. Three associated accounts can appear with it. Their different functions explain why a bank transfer, a PEA contribution and cash available to settle a CTO purchase are not interchangeable entries.[6]
Products & platforms
Sections ↑Investment families
| Product | Published access | Boundary |
|---|---|---|
| Shares, ETFs, funds and bonds | Ordinary securities-account investments | Availability depends on the individual instrument, exchange and account.Source 2 |
| Warrants and other listed derivatives | Securities with derivative or structured exposure | Their payoff, expiry and issuer risk differ from ownership of the underlying share.Source 2 |
| PEA-eligible investments | Selected shares and qualifying funds | An ETF can offer non-European market exposure while meeting the wrapper’s eligibility rules.Source 3 |
| Unlisted investments | CatalizR supports eligible PEA and PEA-PME transactions | A separate assistance route applies to unlisted CTO holdings.Source 34 |
Published exchange access
| Region | Markets named by Fortuneo | Availability constraint |
|---|---|---|
| Domestic and neighbouring Euronext | Paris, Brussels, Amsterdam; Equiduct | These are the venues covered by the domestic headline tariff.Source 21 |
| United States | NYSE, Nasdaq and Amex | US brokerage differs sharply between Starter and the other two plans.Source 21 |
| Germany, United Kingdom, Switzerland | Frankfurt/Xetra; London SETS/LSE; SIX/Virt-x | Foreign-market charges and instrument eligibility apply.Source 21 |
| Other international markets | Sale instructions by telephone only | The FAQ does not establish online purchases across Asia or every European exchange.Source 21 |
Web, mobile and desktop workspaces
| Tool | Function | Scope |
|---|---|---|
| Web and Fortuneo app | Account administration and investing services | The legal notice says not every website service is available in the application.Source 44 |
| Live Trader | Downloadable trading software supplied without a subscription charge | Its availability does not waive brokerage or paid market-data conditions.Source 22 |
| Portfolio and order modules | Select an account and review linked holdings, orders and instrument information | Keep account selection visible when managing multiple wrappers.Source 23 |
| Technical workspaces | Investor, trading and technical-analysis layouts; over 50 indicators and up to ten years of history | Chart history and indicators are decision tools, not a forward return guarantee.Source 23 |
Monitoring and analytical services
| Service | Published capability | Practical distinction |
|---|---|---|
| Watchlists | Live Trader synchronises personal lists when a session opens | A watchlist is not an instruction to buy its constituents.Source 23 |
| Market indicators | Two indicators cover a selection of about 250 securities, updated twice weekly | These are periodic analytical signals rather than continuous execution monitoring.Source 24 |
| Instrument information | Quotes, news and technical analysis accompany the trading tools | Check the quotation’s timestamp and the current market-data subscription before relying on it.Source 24 |
Fees & holding costs
Sections ↑Domestic prices below concern online orders on the specified Euronext venues and Equiduct. Currency conversion, financing, transaction taxes, underlying fund expenses and optional services sit outside the headline commission. Current Starter, Progress and Trader Pro terms must be distinguished from the separately published legacy tariffs.[13]
Current domestic online dealing plans
Starter’s recurring waiver attaches to the first order of the month and its size condition. It should not be read as unlimited free small orders or as a promise that a later qualifying order will replace an earlier larger one. This is a commission rule, not an automatic investment programme.[12]
US, other foreign dealing and currency conversion
| Market or item | Current charge |
|---|---|
| US — Starter | 0.20%, minimum €20, plus €30 foreign-broker fee.Source 11 |
| US — Progress / Trader Pro | €9.50 through €10,000; then 0.12%.Source 11 |
| Germany / UK / Switzerland | 0.20%, minimum €20, plus €30.Source 11 |
| Other markets, telephone sales | 1%, minimum €30, plus €30.Source 11 |
| Conversion | T+1 exchange rate plus 0.12%.Source 11 |
Account, channel and administration charges
| Item | Published amount |
|---|---|
| Account maintenance / custody | Free under the current plans.Source 1 |
| PEA online / telephone cap | 0.50% / 1.20%.Source 11 |
| Germany/UK/Switzerland PEA-family minimum | €400 per purchase, excluding fees.Source 11 |
| Telephone supplement | Starter €7.18; Progress / Trader Pro €3.59.Source 11 |
| Tariff change | €60.Source 11 |
| Outgoing transfer | €15/line; exceptional lines €50; PEA-family cap €150.Source 11 |
| Closure | CTO free; PEA / PEA-PME €85, except transfer.Source 11 |
| US live data | Free with one monthly order; otherwise €5.98/month.Source 11 |
Fund transactions: entry costs and small-order charges
| Item | Published brokerage or entry charge |
|---|---|
| Partner funds | Entry 0% or negotiated 1% maximum; underlying expenses remain.Source 11 |
| Partner subscription/redemption below €500 | CTO €11.96; PEA-family 0.50%.Source 11 |
| Non-partner subscription | CTO €30; PEA-family €0.Source 11 |
| Non-partner redemption below €500 | CTO €11.96; PEA-family maximum €6, statutory caps apply.Source 11 |
| Redemption above €500 | €0 brokerage; issuer expenses can remain.Source 11 |
Promotional ETF purchases: current window
| Condition | Offer checked 11 October 2026 | Excluded inference |
|---|---|---|
| Dates | 1 September–31 December 2026 | Renewal beyond the published window is not established.Source 15 |
| Order direction and amount | Purchases between €500 and €100,000 inclusive | Sales and smaller purchases do not qualify through this offer.Source 15 |
| Frequency | All eligible monthly purchases receive the brokerage waiver | This differs from an older one-order-per-month version.Source 15 |
| Selection | More than 120 listed Amundi ETFs; use the current eligibility list | The waiver does not remove the ETF’s own operating expenses or market spread.Source 16 |
Selection examples identify the exact instrument
| Exposure label | Published ISIN | Eligibility check |
|---|---|---|
| Amundi PEA Monde | FR001400U5Q4 | Listed in the current PEA-marked Amundi selection.Source 16 |
| Amundi PEA S&P 500 | FR0011871128 | Check the order amount and current offer flag before transmitting.Source 16 |
| Amundi PEA Nasdaq-100 | FR0011871110 | A shared index label does not make every share class eligible.Source 16 |
First-account offer: conditional commission waiver
| Condition | Published term | Limit |
|---|---|---|
| Eligible event | First opening or first transfer of a CTO, PEA or PEA-PME from 1 January 2025 | Acceptance of a complete application is required.Source 17 |
| Covered orders | Up to 100 orders, each €500–€10,000, during the first month | Euronext Paris/Brussels/Amsterdam and Equiduct; one offer per person in France.Source 17 |
| Charges outside the waiver | Funds, SRD financing, carry and financial transaction tax | A waived commission is not a waiver of the entire transaction cost.Source 17 |
| Retention | Keep the opened or transferred account for at least one year | Fortuneo reserves the right to recover the waived brokerage otherwise.Source 17 |
Changing a price plan
| Stage | Published process | Timing |
|---|---|---|
| Request | Customer profile and settings, then securities configuration and tariff selection | A plan is selected at account level.Source 14 |
| Same deferred-settlement commission | New tariff takes effect at J+2 | Allow processing before judging a subsequent order quote.Source 14 |
| Different deferred-settlement commission | Change takes effect at month end | The requested plan is not necessarily available for the next immediate trade.Source 14 |
Execution & trading rules
Sections ↑Ordinary order instructions
| Order | Intended control | Remaining uncertainty |
|---|---|---|
| Market | Prioritises execution | The execution price is not fixed in advance.Source 25 |
| Limit | Sets the maximum buy or minimum sell price | An acceptable price is not a guarantee of a fill.Source 25 |
| Best limit | Uses the best available opposing price at entry | Unfilled quantity can remain pending rather than execute at any price.Source 25 |
| Stop threshold / stop limit | Activates after a specified trigger; the limit version also constrains price | A gap can produce slippage or leave a stop-limit order unfilled.Source 25 |
Partial fills and order-day accounting
| Situation | Published treatment | Cost implication |
|---|---|---|
| Several fills in one trading session | One brokerage charge for that order | Splitting within that session does not multiply the charge.Source 26 |
| Execution across several sessions | Brokerage assessed separately for each session | A multi-day fill can therefore cost more than one same-day execution.Source 26 |
| Unfilled remainder | Only part of the requested quantity may have traded | Review the residual order before placing an additional instruction.Source 26 |
Intelligent orders: three different structures
| Instruction | Published mechanism | Material execution limit |
|---|---|---|
| Stop Suiveur | Percentage trailing trigger adjusts with a favourable price move | The resulting market instruction does not guarantee the trigger price.Source 27 |
| Duo | Two alternative exit conditions for an existing position | Execution of one linked exit cancels the other.Source 27 |
| Trio | Entry followed by two linked exit conditions | The linked exit logic depends on the first transaction executing.Source 27 |
Intelligent-order eligibility and supervision
| Issue | Published rule | Operational consequence |
|---|---|---|
| Shares | SBF 120 securities priced strictly above €3 when configured | The universe and price condition must both be met.Source 28 |
| ETFs | A defined eligible Euronext Paris list, also strictly above €3 | Availability is not universal across ETFs or foreign exchanges.Source 28 |
| Before triggering | Monitor or manage the instruction in its dedicated order book | Changes may require cancelling and recreating the instruction.Source 29 |
| After triggering | The transmitted instruction appears in the ordinary order book | An already executed transaction cannot be cancelled or amended.Source 29 |
These tools automate conditions for transmitting orders; they do not remove market gaps or adverse execution. The intelligent-order page describes market instructions once triggered. A trailing percentage or paired exit should therefore be assessed as a trading rule rather than an insured minimum sale price.[27]
SRD financing: account and loss exposure
| Feature | Published arrangement | Important consequence |
|---|---|---|
| Account scope | Eligible CTO only; PEA and PEA-PME excluded | Tax-wrapper holdings cannot use the ordinary CTO financing facility.Source 3 |
| Deferred settlement | Eligible securities can be financed to the monthly liquidation cycle | Closing, delivery and carry choices differ from an ordinary cash purchase.Source 32 |
| Leverage | Up to five times eligible cash coverage | The permitted amount depends on collateral and the security.Source 32 |
| Loss exposure | Losses can exceed the initial amount committed | No general negative-balance guarantee is established for this financed securities service.Source 32 |
SRD charges and carry
The deferred-settlement FAQ allows a financing exemption for matched same-day transactions in the same quantity and security, with a partial-execution qualification. It should not be expanded into a blanket claim that every intraday SRD position is free: the current tariff also charges financing on a realised loss until liquidation. Brokerage remains a separate cost.[33]
Buying power and cash reconciliation
| Issue | Published calculation or action | Practical consequence |
|---|---|---|
| Cash CTO coverage | Cash balance less estimated pending purchase orders | An order can be rejected even though the displayed gross cash balance is positive.Source 30 |
| Restoring available coverage | Fund the account, sell assets or cancel outstanding orders as appropriate | These actions have different settlement, tax and trading consequences.Source 30 |
| Recent cash credit | Use Recalculer la couverture from the account summary if required | The displayed buying power may need refreshing after the cash account changes.Source 31 |
Deposits, withdrawals & transfers
Sections ↑Funding methods and availability
| Method | Published handling | Limit |
|---|---|---|
| Interbank transfer | Associated cash-account bank details are available online; indicative 48–72 business hours | This estimate is not a promise that every transfer or compliance review finishes within that period.Source 7 |
| Bank-card credit | Described as immediate for eligible customers | For a new client, available only from the seventh month.Source 7 |
| Cheque | Same-name cheque, endorsed with the relevant account details | Postal receipt and processing add time; it is not immediate trading cash.Source 7 |
| PEA contribution | Internal transfer from the current or cash account into the selected PEA or PEA-PME | Confirm the destination wrapper and available contribution allowance.Source 8 |
Withdrawals and tax-wrapper consequences
| Action | Published process | Material distinction |
|---|---|---|
| PEA cash request | Open the account’s Retrait de liquidités function and supply amount and reason | Selling an investment inside the PEA is distinct from withdrawing cash out of it.Source 9 |
| After five years | Qualifying gains are exempt from French income tax; social levies remain | Partial withdrawals can coexist with further payments within the contribution ceiling.Source 10 |
| Before proceeding | Assess account age and the applicable withdrawal case | A tax wrapper is not equivalent to an unrestricted bank current account.Source 3 |
Incoming transfer: assets and administration
| Stage | Published requirement | Planning implication |
|---|---|---|
| Application | Request the CTO, PEA or PEA-PME transfer with opening and supporting documents | A transfer opening does not require the ordinary initial cheque.Source 20 |
| Timing | One FAQ gives an average month; the reimbursement FAQ gives six to eight weeks | Treat both as estimates dependent on the outgoing firm and the assets.Source 20Source 19 |
| PEA completion | Tax-history information must arrive and be processed | The account can remain blocked until the bordereau is received; completion is notified.Source 19 |
Transfer-cost reimbursement tiers
| Transferred assets plus cash | Maximum reimbursement | Scope |
|---|---|---|
| At least €5,000 | €2,000 | First eligible account transfer.Source 18 |
| €3,000 to below €5,000 | €150 | The higher tier applies at €5,000.Source 18 |
| Below €3,000 | €100 | Based on the transferred account value.Source 18 |
| Multiple accounts | €2,000 total per person | The offer does not multiply this maximum for every account.Source 17 |
Transfer reimbursement: proof and retention
| Requirement | Published condition | What to retain |
|---|---|---|
| Expense evidence | Send the outgoing institution’s fee evidence within three months of opening | The clock is tied to opening, not an assumed later transfer-completion date.Source 19 |
| Submission | Secure customer messaging or the specified postal channel | Keep the actual fee statement and submission confirmation.Source 19 |
| Account retention | Keep transferred accounts for at least one year | The campaign terms allow recovery of the reimbursement after early departure.Source 17 |
Protection & regulation
Sections ↑Protection depends on what is held
| Asset or service | Applicable distinction | What is not covered |
|---|---|---|
| Bank deposits | Arkéa Direct Bank’s notice states €100,000 per depositor across Fortuneo and Keytrade Bank | Multiple brand names do not create separate same-bank limits.Source 46 |
| Missing securities | Conditional FGDR protection up to €70,000 if the institution cannot return securities | An ordinary fall in investment value is outside this guarantee.Source 51 |
| Securities in custody | The investor retains ownership; protection concerns failure to return assets | Custody protection is not promised investment performance.Source 47 |
| Insurance and retirement | Fortuneo Vie and Fortuneo PER are Suravenir insurance contracts | The bank-deposit limit should not be used as their investment guarantee.Source 37Source 42 |
Legal provider and supervision boundaries
| Issue | Verified position | Why it matters |
|---|---|---|
| Customer institution | Arkéa Direct Bank operates the Fortuneo brand | The named REGAFI authorisation is active and includes bank and custody permissions.Source 49Source 50 |
| Outsourced operations | The legal notice assigns negotiation-clearing and custody operations to ProCapital under an outsourcing agreement | An operating provider is distinct from the customer’s named banking institution.Source 44 |
| US tax status | The bank describes its IRS Qualified Intermediary status | QI is a tax-withholding status, not a separate US broker licence.Source 44 |
Account access uses additional authentication for specified payment, fraud-sensitive or inactive-session situations. The general conditions describe security codes and mobile or biometric validation. These controls protect access; they do not establish uninterrupted platform availability or a guarantee against every unauthorised transaction.[46]
Opening an account & support
Sections ↑Official Fortuneo support routes
Scope Client service; not an assurance of immediate order execution.
Hours Monday–Friday 08:00–20:00; Saturday 09:00–18:00, French local time; excluding public holidays.
Scope Existing clients use account messaging; Elioz access is provided for deaf and hard-of-hearing clients.
Written complaints and escalation
| Stage | Published handling | Scope |
|---|---|---|
| Complaint submission | Secure messaging or Fortuneo Service Réclamations, TSA 41707, 35917 Rennes Cedex 9 | Record the issue, dates and supporting documents.Source 48 |
| Acknowledgement and reply | Acknowledgement within ten days; other-product reply within two months | Payment services: 15 business days, exceptionally 35.Source 46 |
| External mediation | After disagreement with the response or two months after the first written complaint | AMF for market disputes, the banking mediator for banking, the insurance mediator for insurance.Source 48 |
Public contact hours describe service availability, not a measured response time. Use the securities account’s order record for a trading problem and the formal written complaint route when seeking a remedy; telephone discussion alone may not provide the dated evidence needed for subsequent mediation.[46]
Additional services
Sections ↑Annual tax documents and account records
| Document | Published availability | Scope |
|---|---|---|
| Imprimé Fiscal Unique | Web: E-relevés et documents, filter for IFU; app: Documents | Summarises reportable investment income and securities activity for the annual declaration.Source 52 |
| Account statements | Electronic by default; monthly cash statement when activity occurs | Report missing statements promptly.Source 46 |
Securities management: account scope and investment method
| Feature | Published arrangement | Control boundary |
|---|---|---|
| Minimum | €30,000 to begin discretionary securities management | Existing securities must first be converted to cash for activation.Source 35 |
| Investment manager | Arkéa Asset Management; portfolios principally use investment funds | Underlying fund costs and investment risks remain relevant.Source 35 |
| CTO profiles | Modéré: four-year horizon; Équilibré: six years; Dynamique: eight years | The suggested horizon is not a guaranteed recovery date.Source 35 |
| PEA profile | Dynamique, eight-year horizon | The PEA’s eligibility and withdrawal framework still applies.Source 35 |
Managed securities fees and authority
| Item | Contractual term | Practical consequence |
|---|---|---|
| Positive half-year performance fee | Modéré 10%; Équilibré 12%; Dynamique 15%, including tax | CTO and PEA Dynamique use the same stated rate; underlying fund expenses remain.Source 36 |
| Personal dealing | The client does not place independent trades within the managed account | A separate self-directed account is a different arrangement.Source 36 |
| Maintaining the mandate | Management can be suspended when the account falls below €30,000 | The entry threshold is not an assurance that management continues at any later balance.Source 36 |
| US-person scope | The manager can refuse a mandate for a US person | This mandate clause is not evidence of a blanket exclusion across all Fortuneo banking products.Source 36 |
The securities mandate provides trade notices and periodic reporting. The product page advertises no entry, profile-change or termination charge, but the manager’s performance fee and expenses inside the portfolio’s funds are distinct. Historical figures on the sales page are dated 30 June 2025 and should not be presented as current 2026 account results.[35]
Unlisted PEA and PEA-PME administration through CatalizR
| Transaction | Published workflow | Important limit |
|---|---|---|
| Eligible operations | Company formation, capital increase, acquisition from a third party, exchange or sale | Issuer documentation and PEA eligibility are assessed; acceptance is not automatic.Source 34 |
| Ownership test | The investor and relevant family must not exceed 25% of profit rights now or in the preceding five years | A personal investment in a closely held company can fail this condition.Source 34 |
| Cash and evidence | Provide sufficient PEA cash, issuer details, bank details and subscription documents | The issuer’s ownership and eligibility certificate is required within two months of acquisition.Source 34 |
Fortuneo Vie: two investment modes
| Mode | Published entry point | Provider and risk |
|---|---|---|
| Self-directed insurance | From €100 | Suravenir multisupport life insurance; select euro funds and unit-linked supports.Source 37 |
| Managed insurance | From €300 | Insurance management is separate from the €30,000 securities mandate.Source 37 |
| Unit-linked holdings | Funds and other eligible investment supports | Their market values can fall; an insurance wrapper does not protect the invested capital universally.Source 37 |
Fortuneo Vie annual contract charges
| Holding or mode | Published annual charge | Further costs |
|---|---|---|
| Self-directed unit-linked | 0.75% | Underlying fund and certain property/ETF transaction charges remain.Source 38 |
| Managed unit-linked | 0.85% | Includes the additional managed-mode contract charge, not every fund’s expenses.Source 38 |
| Suravenir Rendement 2 / Opportunités 2 | 0.60% / maximum 3% | The resulting guarantee levels differ.Source 38 |
| Payments, redemptions and arbitrages | No standard contract fee | Specific support conditions can still add charges.Source 38 |
Euro funds do not share an identical net guarantee
| Fund | Published guarantee after annual management charge | Contribution constraint |
|---|---|---|
| Suravenir Rendement 2 | 99.4% of the relevant capital basis | Each payment requires at least 30% in unit-linked supports.Source 39 |
| Suravenir Opportunités 2 | 97%, reflecting the maximum 3% charge | Current self-directed access permits an all-euro-fund payment; this commercial condition can change.Source 39 |
| Future credited return | Determined under the insurer’s contract rules | A previous annual rate or conditional bonus does not guarantee the next calendar year’s return.Source 39 |
Retirement insurance: Fortuneo PER
| Feature | Current published offer | Access limitation |
|---|---|---|
| Provider | Suravenir individual retirement insurance, launched in February 2025 | Separate contract from the bank’s securities account.Source 42 |
| Funding | €100 initial or one-off payment; recurring payments from €50 | Banking onboarding is required for new Fortuneo customers.Source 41 |
| Management | Self-directed or horizon-based; Équilibré horizon retraite is the default | The horizon allocation reduces risk progressively but does not promise capital protection.Source 41 |
| Exit | Retirement capital, annuity or combination, subject to the compartment | Mandatory contributions have different capital-exit rules; early release requires an eligible case.Source 41 |
Fortuneo PER charges and euro-fund scope
| Item | Published arrangement | Interpretation |
|---|---|---|
| Self-directed annual fees | 0.50% unit-linked; 0.70% euro fund | Underlying-support expenses remain additional.Source 41 |
| Horizon mode | Additional 0.20% on unit-linked supports | This brings their contract management charge to 0.70%.Source 41 |
| Entry, payment, arbitrage | No standard charge | A zero entry charge does not remove the recurring fees.Source 41 |
| Fonds Euros Retraite | Managed by Suravenir; capital guarantee reduced by annual management fees | Its guarantee basis and credited return are separate from the bank’s deposit guarantee.Source 43 |
Insurance options and patrimonial assistance
| Service | Published purpose | Boundary |
|---|---|---|
| Automatic insurance allocation | Options can move annual euro-fund gains to selected unit-linked supports | Moving money into unit-linked investments changes its exposure to market loss.Source 40 |
| Patrimonial service | Available from €50,000 to invest | Information and assistance; the company page expressly excludes personalised investment, legal and tax advice.Source 45 |
Company background & evidence
Sections ↑Corporate identity and brand history
| Subject | Verified description | Scope |
|---|---|---|
| Founding and group | Fortuneo began in 2000 and belongs to Crédit Mutuel Arkéa | The company reports more than one million customers across its banking services.Source 45 |
| Legal entity | Arkéa Direct Bank, SIREN 384288890 | Corporate registration is separate from its regulated CIB identifier.Source 49 |
| Headquarters disclosure | The legal page gives Tour Trinity, 1 bis place de la Défense, Courbevoie | The current REGAFI entity still shows 5 place de la Pyramide, Puteaux.Source 44Source 49 |
The different postal addresses are reported as a source discrepancy, not silently combined. Customer applications, complaints and issuer administration also have their own operational addresses. The relevant document’s current instructions should determine where a particular dossier is sent.[44][49]
- Headquarters
- Courbevoie, France; REGAFI address discrepancy disclosed
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Arkéa Direct Bank
FranceSource 49
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Autorité de contrôle prudentiel et de résolutionCIB 14518 | Authorised | Checked 11 Oct 2026Named REGAFI entity reference 10188 identifies Arkéa Direct Bank and its Fortuneo/Keytrade Bank brands. Current authorisation is ACTIF, bank category, with custody permission. CIB is a regulated-entity reference; SIREN 384288890 is corporate registration.Source 49Source 50 |
Additional Information
Sections ↑Evidence qualifications that affect a real decision
| Subject | Finding at 11 October 2026 | Treatment |
|---|---|---|
| Fund order exactly €500 | The tariff uses below and above €500 without assigning the exact boundary | Confirm the pre-trade quotation for an order at exactly €500.Source 11 |
| Transfer timing | Official pages give an average month and six to eight weeks | Neither is treated as a guaranteed completion deadline.Source 20Source 19 |
| Unverified product access | The official market list does not establish universal Asian purchases or a retail spot-FX/CFD account | Comparison entries remain securities features rather than modelled FX spreads.Source 21 |
This profile uses public documents and named authority records, with the August 2026 tariff separated from older general conditions and dated performance material. It does not contain a live order-fill test. A final instrument decision still depends on the order ticket, applicable account restrictions and current product disclosure.[46][35]
Sources & further reading
- Current Fortuneo brokerage plans and account offering Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- CTO ownership, eligible customers and investments Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Choosing between CTO, PEA and PEA-PME Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Who can open a brokerage account Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Documents required for brokerage opening Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Additional accounts created with a PEA Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Funding a CTO and associated cash account Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Funding a PEA through the customer account Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Requesting a PEA cash withdrawal Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- PEA withdrawal after five years Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Tariff effective 6 August 2026 Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Starter first monthly order commission waiver Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Legacy brokerage tariffs Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Tariff change procedure and implementation delay Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Current Amundi ETF brokerage offer Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Eligible Amundi ETF selection, ISINs and PEA flags Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- First-account and transfer promotional terms Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Transfer expense reimbursement tiers Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Transfer reimbursement documents and indicative transfer timing Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Transferring a CTO, PEA or PEA-PME Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- International markets actually accessible Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Live Trader software Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Live Trader workspaces, charts and portfolio functions Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Trading tools and market-analysis services Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Ordinary stock-exchange order types Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Partial executions and brokerage charging Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Stop Suiveur, Duo and Trio intelligent orders Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Securities eligible for intelligent orders Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Managing intelligent orders before and after triggering Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Available cash coverage and outstanding orders Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Recalculating coverage after funding the linked cash account Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- SRD deferred settlement and capital-loss risk Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Deferred-settlement commission and intraday conditions Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- CatalizR unlisted PEA and PEA-PME administration Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Securities discretionary management, minimum and profiles Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Securities managed-account application, mandate and fee annex Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Fortuneo Vie insurance provider and account options Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Fortuneo Vie contract charges Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Fortuneo Vie euro-fund access and guarantee percentages Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Self-directed insurance automatic management options Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Fortuneo PER minimums, fees, management and withdrawals Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Suravenir launch disclosure for Fortuneo PER Suravenir · Accessed 11 Oct 2026
- Fonds Euros Retraite provider and guarantee basis Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Legal provider, ProCapital outsourcing and regulatory disclosure Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Fortuneo company history and patrimonial service Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Fortuneo general conditions dated 1 September 2025, including guarantee notice Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Scope of guarantees for Fortuneo assets Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- Official client, prospect, accessibility and complaint contacts Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
- REGAFI named Arkéa Direct Bank entity, reference 10188 ACPR / REGAFI · Accessed 11 Oct 2026
- REGAFI active Arkéa Direct Bank authorisation and custody permissions ACPR / REGAFI · Accessed 11 Oct 2026
- French securities guarantee and associated cash scope Fonds de Garantie des Dépôts et de Résolution · Accessed 11 Oct 2026
- Downloading the annual Imprimé Fiscal Unique Arkéa Direct Bank / Fortuneo · Accessed 11 Oct 2026
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