Accounts and access
Sections ↑The current RAW offer should be read together with the linked Fortuna Markets contract. The pricing inconsistency is unresolved, and the older domain names in the PDFs make written confirmation of the applicable agreement particularly important.[2][3]
At a glance01
RAW account offer
At a glance02
Account denomination and admission
| Item | Terms and implications |
|---|---|
| Currency | The client agreement specifies USD as the trading-account denomination.Source 3 |
| Acceptance | Registration and compliance checks are required; the company reserves the right to refuse an account.Source 3 |
| Changing specifications | The agreement allows account specifications to be changed through the website; retain the terms accepted at opening.Source 3 |
Markets and platforms
Sections ↑At a glance03
Trading system and market form
| Item | Terms and implications |
|---|---|
| Platform | MetaTrader 5 is advertised for the RAW account.Source 2Source 4 |
| Products | The company presents leveraged currency and other financial contracts.Source 2Source 4 |
| Legal form | The execution policy describes over-the-counter contracts with the company; this does not establish direct ownership or exchange membership.Source 2Source 4 |
At a glance04
Features not established by a template reference
| Item | Terms and implications |
|---|---|
| Risk-document terminology | The linked risk warning mentions Countdowns, Shield Mode and guaranteed stops.Source 5Source 2 |
| Availability | Those references do not demonstrate that the current RAW/MT5 service offers those features.Source 5Source 2 |
| Platform differences | No broker-specific evidence was found that desktop automation runs from the mobile app or survives an offline terminal.Source 5Source 2 |
Fees and ongoing costs
Sections ↑At a glance05
Commission conflict
| Item | Terms and implications |
|---|---|
| Account data | The public RAW account data labels commission as US$6 per million USD.Source 2 |
| FAQ wording | A separate FAQ description says the RAW account has zero commission.Source 2 |
| Unresolved unit | Neither statement supports rewriting the price as US$6 per lot or as a verified round-trip charge. Request the instrument-specific fee basis.Source 2 |
At a glance06
Other trading charges
| Item | Terms and implications |
|---|---|
| Swaps | The RAW account data says swaps apply; current long/short rates need the instrument specification.Source 2Source 3 |
| Conversion | The agreement places currency-fluctuation risk on the client; a complete current conversion markup was not established.Source 2Source 3 |
| Inactivity | A quantified inactivity fee and separate archive threshold were not found in the reviewed contract and account material.Source 2Source 3 |
At a glance07
Payment and disputed-payment costs
| Item | Terms and implications |
|---|---|
| Normal payments | The agreement says the company does not charge normal deposit or withdrawal fees; payment-gateway costs may still apply.Source 3 |
| Gateway use without sufficient trading | The contract permits returning funds through the original gateway and recovering costs; it does not give a clear universal volume threshold.Source 3 |
| Chargeback wording | The agreement lists US$150 research and US$150 administration charges. These are contractual claims, not a conclusion about their enforceability in every jurisdiction.Source 3 |
Orders, margin and execution
Sections ↑At a glance08
How orders are executed
| Item | Terms and implications |
|---|---|
| Counterparty | The company is the principal and sole execution venue for the contractual OTC transaction.Source 4 |
| External dealings | It may cover exposure through another counterparty; that does not make the client’s contract exchange-traded.Source 4 |
| Price uncertainty | The execution policy discusses slippage, liquidity and execution risk; a stop instruction is not automatically a guaranteed price.Source 4 |
At a glance09
Risk controls
| Item | Terms and implications |
|---|---|
| Displayed RAW levels | The account data shows an 80% margin-call level and 40% stop-out; other site text gives a different margin-call figure.Source 2Source 3 |
| Contract authority | The agreement permits changes to leverage and margin requirements, including without prior notice.Source 2Source 3 |
| Order limits | It permits limits on position count and exposure but does not establish a single permanent maximum for every instrument.Source 2Source 3 |
Deposits, withdrawals and balances
Sections ↑At a glance10
Published payment route
| Item | Terms and implications |
|---|---|
| Current website | USDT funding is advertised, with no broker deposit fee and network costs on withdrawal.Source 1Source 3 |
| Contract conditions | Own-name payment and identity checks apply; third-party funding is prohibited.Source 1Source 3 |
| Destination | The original method is generally used for returned deposits; profit routing can differ.Source 1Source 3 |
At a glance11
Processing is not arrival
| Item | Terms and implications |
|---|---|
| Back office | The agreement states 07:00–18:00 GMT operating hours.Source 3Source 1 |
| Company processing | Eligible withdrawal requests are to be processed within two business days.Source 3Source 1 |
| Receipt | Payment-network completion and compliance delays are separate; the website directs clients to support for method-specific timing.Source 3Source 1 |
At a glance12
Withdrawal restrictions
| Item | Terms and implications |
|---|---|
| Free funds | Payment requires enough unencumbered balance after margin and other obligations.Source 3 |
| Checks | The company may request further ownership, identity or transaction information.Source 3 |
| Withdrawal request | A request does not automatically close exposure or eliminate liabilities on open contracts.Source 3 |
Regulation and client protection
Sections ↑At a glance13
Company and permission
| Item | Terms and implications |
|---|---|
| Named firm | Fortuna Markets Ltd, Saint Lucia company number 2023-00154, as stated by the linked agreement.Source 3Source 6 |
| Registration versus licence | A Saint Lucia incorporation number is not a forex authorisation; the FSRA’s general notice says it does not license forex business.Source 3Source 6 |
| Scope of regulator source | The notice does not name Fortuna Markets or determine whether it holds any separate overseas permission.Source 3Source 6 |
At a glance14
Loss limits and safeguarding
| Item | Terms and implications |
|---|---|
| Risk warning | The document distinguishes retail invested capital from potentially larger professional-client losses.Source 5Source 3 |
| Contract consistency | Its terminology does not match the current account offer cleanly; a universal negative-balance guarantee cannot be inferred from the template.Source 5Source 3 |
| Insurance | No named statutory compensation arrangement or client insurance limit was established in the reviewed legal documents.Source 5Source 3 |
Support, records and complaints
Sections ↑At a glance15
Contact consistency
| Item | Terms and implications |
|---|---|
| Current website | [email protected] is the support address shown in the current site material.Source 1Source 3Source 4 |
| Linked PDFs | The documents retain fortunamarkets.org and [email protected].Source 1Source 3Source 4 |
| Implication | Use the current official site to confirm where formal notices must be sent and retain delivery evidence.Source 1Source 3Source 4 |
At a glance16
Statements and objections
| Item | Terms and implications |
|---|---|
| Records | The agreement provides electronic account statements and confirmations.Source 3 |
| Objection period | It requires prompt review and written objection within one day after electronic transmission.Source 3 |
| Tax use | A platform statement records activity; the reviewed documents do not promise a country-specific tax filing service.Source 3 |
At a glance17
Outages and complaints
| Item | Terms and implications |
|---|---|
| Execution contact | A complete authenticated emergency-dealing procedure was not established from the inspected execution policy.Source 4Source 3 |
| Complaints | No independently verified ombudsman membership or detailed complaint-response timetable was found.Source 4Source 3 |
| Evidence to keep | Account statements, order identifiers and dated communications help distinguish a pricing dispute from an access problem.Source 4Source 3 |
Additional services
Sections ↑At a glance18
Service boundaries
| Item | Terms and implications |
|---|---|
| Trading recommendations | The agreement does not turn general recommendations into a guarantee of results.Source 3Source 2 |
| Copy or managed account | A defined copy-disconnection process or separate discretionary-management mandate was not established.Source 3Source 2 |
| API and AI | The reviewed material does not define client API permissions or AI authority to submit orders or move funds.Source 3Source 2 |
Company and operating history
Sections ↑At a glance19
Brand identity
| Item | Terms and implications |
|---|---|
| Current brand | Fortuna Prime at fortunaprime.com.Source 1Source 3 |
| Contracting name | Fortuna Markets Ltd; the linked PDFs carry the same Saint Lucia number as the current presentation.Source 1Source 3 |
| Separate businesses | This evidence does not identify the service as Fortune Prime Global or transfer another similarly named firm’s licences to it.Source 1Source 3 |
At a glance20
Addresses and inherited documents
| Item | Terms and implications |
|---|---|
| Registered address | Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia.Source 1Source 3 |
| Contact location | The website also publishes an office at 35 Akademik Boris Stefanov Street, floor 2, Sofia, Bulgaria.Source 1Source 3 |
| Permission boundary | A Bulgarian contact address does not itself establish Bulgarian or EU investment-firm authorisation.Source 1Source 3 |
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Fortuna Markets Ltd
Saint LuciaSource 3
No separate licence entry is recorded in this panel.
Important terms and limitations
Sections ↑At a glance21
Closing the relationship
| Item | Terms and implications |
|---|---|
| Client notice | The agreement permits termination by email when there are no open positions or outstanding liabilities.Source 3 |
| Existing obligations | Termination does not erase accrued charges or liabilities.Source 3 |
| Documentation | Ask for the final statement and disposition of remaining funds rather than assuming an inactive login closes the contract.Source 3 |
At a glance22
Terms to resolve before funding
| Item | Terms and implications |
|---|---|
| Price | The actual commission unit and whether zero commission applies to this RAW account.Source 2Source 3Source 5 |
| Risk settings | The live margin-call level, stop-out sequence and applicable loss-limit clause.Source 2Source 3Source 5 |
| Legal notice | The current contractual domain, support address and complete signed agreement.Source 2Source 3Source 5 |
Sources & further reading
- Current brand, operator and RAW offer Fortuna Markets Ltd · Accessed 27 Oct 2026
- Current RAW account details Fortuna Markets Ltd · Accessed 27 Oct 2026
- Linked client agreement Fortuna Markets Ltd · Accessed 27 Oct 2026
- Linked order execution policy Fortuna Markets Ltd · Accessed 27 Oct 2026
- Linked risk warning Fortuna Markets Ltd · Accessed 27 Oct 2026
- General Saint Lucia forex licensing statement Saint Lucia FSRA · Accessed 27 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.