Accounts and access
Sections ↑Account tiers depend on withdrawable equity. They provide price and rollover discounts rather than a different regulator or a guarantee of lower total trading costs. The company reserves the right to change tier conditions.[2]
At a glance01
Entry and mid-range tiers
At a glance02
Higher-equity tiers
At a glance03
Top tiers and seniority
| Item | Terms and implications |
|---|---|
| Infinity | US$100,000–149,999;40% discount.Source 2 |
| Royal | US$150,000–199,999;50% discount.Source 2 |
| Expert | US$200,000 and above;60% discount.Source 2 |
| Seniority arrangement | The page separately describes accounts over one year old with at least €5,000 withdrawable equity:40% spread/rollover discount and specified positive sell-side rollovers. The qualification currency differs from the dollar tier table.Source 2 |
Markets and platforms
Sections ↑At a glance04
Markets and economic exposure
| Item | Terms and implications |
|---|---|
| CFD categories | Currencies, shares, indices, commodities, ETFs, synthetic derivatives and cryptocurrency references are described on the site.Source 1Source 12 |
| Ownership | A CFD provides contractual price exposure; it does not give ownership of the referenced share, ETF, coin or commodity.Source 1Source 12 |
| Catalogue size | The homepage advertises more than 300 assets; live availability depends on the platform and instrument.Source 1Source 12 |
At a glance05
Xcite access
| Item | Terms and implications |
|---|---|
| Web | The company links its Xcite browser trading service.Source 1Source 12 |
| Mobile | The website links the Xcite mobile application.Source 1Source 12 |
| Other terminals | The published platform offer does not establish Fortissio access to MT4, MT5 or a public trading API.Source 1Source 12 |
At a glance06
Educational positions
| Item | Terms and implications |
|---|---|
| Who qualifies | New clients whose trading account is verified and approved.Source 13 |
| How many | The first five positions.Source 13 |
| Financial result | Losses are credited back; profits are reversed. The positions are intended to have no net financial benefit.Source 13 |
| Time limit | Each must close within 72 hours; otherwise the system closes it under the execution policy.Source 13 |
Fees and ongoing costs
Sections ↑At a glance07
Published example specifications
| Item | Terms and implications |
|---|---|
| EUR/USD spread | The product sheet quotes 0.0004 in price units, equivalent to 4 pips before any applicable tier discount; it is not 0.0004 pips.Source 3 |
| EUR/USD minimum | 1,000 units of base currency in the published row.Source 3 |
| Gold spread | The GOLD row quotes 3 in its price column; interpret it with that symbol’s contract and point specification.Source 3 |
At a glance08
Overnight charges before applicable discounts
| Item | Terms and implications |
|---|---|
| Currencies | 0.015% of overnight exposure.Source 3 |
| Commodities | Standard category 0.033%; the sheet lists instrument exceptions such as cocoa.Source 3 |
| Indices | Standard category 0.026%.Source 3 |
| Shares | Standard category 0.065%, with numerous named exceptions.Source 3 |
| Cryptocurrency CFDs | 0.1% of overnight exposure.Source 3 |
| Charging time | The sheet states 00:00 GMT; the percentage is based on exposure, not merely the margin deposit.Source 3 |
At a glance09
Inactivity charge and closure
| Item | Terms and implications |
|---|---|
| Fee trigger | At least three months without trading activity.Source 3Source 12 |
| Charge | The current cost page permits €150 quarterly.Source 3Source 12 |
| Dormant termination | The service agreement separately permits termination after more than one year of inactivity.Source 3Source 12 |
| No automatic equivalence | A login is not stated to reset the trading-activity fee trigger, and a quarterly fee is not a one-off account-closure charge.Source 3Source 12 |
At a glance10
Currency conversion
| Item | Terms and implications |
|---|---|
| Rate | 0.7% of realised net profit or loss where the instrument currency differs from the account currency.Source 3 |
| Exemption | The page says the conversion fee does not apply to forex pairs.Source 3 |
| Overnight financing | It also applies to relevant rollover charges; the live position display reflects the conversion effect.Source 3 |
Orders, margin and execution
Sections ↑At a glance11
Retail leverage policy
| Item | Terms and implications |
|---|---|
| Major currencies | Policy ceiling 1:30; a lower instrument limit takes precedence.Source 4 |
| Other currencies, gold and listed major indices | Generally 1:20 under the category policy.Source 4 |
| Other commodities and indices | Generally 1:10.Source 4 |
| Shares, ETFs and synthetic derivatives | 1:5.Source 4 |
| Crypto references | 1:2; educational positions are separately shown at 1:20.Source 4 |
At a glance12
A discrepancy in instrument specifications
| Item | Terms and implications |
|---|---|
| EUR/USD leverage | The product-sheet row shows 1:20 while the category policy permits up to 1:30.Source 3Source 4 |
| EUR/USD margin | The same row displays 3.33% default retail margin, which is inconsistent with 1:20 if used as a simple reciprocal.Source 3Source 4 |
| Practical check | Use the actual order margin in Xcite and obtain clarification before relying on a position-size calculation from the webpage.Source 3Source 4 |
At a glance13
Margin close-out
| Item | Terms and implications |
|---|---|
| Trigger | The margin page describes closure below 50% of the required initial margin.Source 5 |
| Sequence | With multiple positions, it says the smallest-volume position closes first, repeating as necessary.Source 5 |
| Other orders | The rule also applies to positions with a stop-loss or limited-risk protection.Source 5 |
| Hours | Close-out is described as operating during market opening hours, leaving gap risk outside them.Source 5 |
At a glance14
Execution arrangement and dated evidence
| Item | Terms and implications |
|---|---|
| 2025 review | The company’s 2025 execution-quality report describes an STP model for CFDs.Source 15 |
| Venue | It lists Naxex Invest Ltd in Cyprus, CySEC 161/11, with the business relationship starting 1 December 2023.Source 15 |
| Evidence scope | This is the broker’s report for 2025, not independent execution testing or a promise of present fill speed.Source 15 |
Deposits, withdrawals and balances
Sections ↑At a glance15
Deposit methods
| Item | Terms and implications |
|---|---|
| Published rails | Cards, bank transfers and selected e-wallets.Source 6 |
| Wire beneficiary | VIE Finance’s bank details are supplied within the trading account.Source 6 |
| Wire timing | The deposit page says receipt may take up to four business days, followed by an email when credited.Source 6 |
| Source checks | Card ownership and e-wallet funding evidence can be required.Source 6 |
At a glance16
Withdrawal workflow
| Item | Terms and implications |
|---|---|
| Request | Through the platform or the company’s withdrawal form.Source 7 |
| Destination | Normally the original funding method; bank details may be requested in some cases.Source 7 |
| Processing | The company states one business day for processing. Transfer time depends on the payment method.Source 7 |
| Bank charges | Sending and correspondent banks may impose their own fees.Source 7 |
At a glance17
Withdrawable equity and open positions
| Item | Terms and implications |
|---|---|
| Changing amount | Open positions can change available withdrawable equity while a request is being processed.Source 7Source 13 |
| Insufficient funds | If a request is rejected for insufficient funds, the website says a new request can be submitted for a different amount.Source 7Source 13 |
| Educational credit | Reimbursement of an educational loss must be read together with reversal of educational gains; it is not a promotional cash payout.Source 7Source 13 |
Regulation and client protection
Sections ↑At a glance18
Firm and permission evidence
| Item | Terms and implications |
|---|---|
| Greek operator | VIE FINANCE A.E.P.E.Y. S.A., GEMI 122000301000, publishes HCMC licence 4/792/20.7.2017.Source 12Source 16 |
| Spain passport | CNMV entry 4476 lists the Greek firm for cross-border services, registered 4 January 2018.Source 12Source 16 |
| Meaning | The Spanish entry is a passport record for the Greek firm, not a separate Spanish domestic licence.Source 12Source 16 |
At a glance19
Protection and loss disclosure
| Item | Terms and implications |
|---|---|
| Retail negative balances | The service agreement provides negative-balance protection at CFD-account level; funds supporting other positions in the account can absorb losses.Source 12Source 1Source 9 |
| Investment Guarantee Fund | The agreement describes membership and eligibility conditions; retail classification alone does not guarantee a valid compensation claim.Source 12Source 1Source 9 |
| Current retail-loss warning | The homepage and regulations page both displayed 77% on 27 October 2026.Source 12Source 1Source 9 |
Support, records and complaints
Sections ↑At a glance20
Contacts and hours
| Item | Terms and implications |
|---|---|
| Customer service | +302112340925; [email protected].Source 8Source 7 |
| Published hours | Monday–Friday, 08:00–20:00 GMT+2, as stated on the contact page.Source 8Source 7 |
| Funding and withdrawals | [email protected].Source 8Source 7 |
| Complaints | [email protected].Source 8Source 7 |
At a glance21
Dealing assistance
| Item | Terms and implications |
|---|---|
| Documented problem | For insufficient-margin difficulties closing hedged positions, the margin page directs clients to the Brokerage Department.Source 5Source 8 |
| Direct route | +302112340924 or [email protected].Source 5Source 8 |
| Scope | That documented route should not be broadened into a guarantee of 24-hour telephone dealing or acceptance of every order during an outage.Source 5Source 8 |
At a glance22
Complaint timetable
| Item | Terms and implications |
|---|---|
| Acknowledgement | The dedicated procedure says within two working days.Source 14 |
| Response | A final or holding response within four weeks; by eight weeks, a final response or an explanation of continuing delay.Source 14 |
| Submission window | The policy says complaints should be made within one year of the relevant facts.Source 14 |
| External route | It describes access to an eligible alternative-dispute body, including the Hellenic Consumers’ Ombudsman; legal rights remain separate.Source 14 |
Additional services
Sections ↑At a glance23
Analysis and notifications
| Item | Terms and implications |
|---|---|
| Autochartist | The website offers technical-pattern research through Autochartist.Source 1Source 10Source 11 |
| Market tools | Charts, an economic calendar and market news are linked.Source 1Source 10Source 11 |
| SMS | Market notifications are offered through the SMS service; a message is not confirmation that a trade has been placed.Source 1Source 10Source 11 |
At a glance24
Account benefits and their scope
| Item | Terms and implications |
|---|---|
| BITA access | The account page links access to different BITA synthetic products to the equity tier.Source 2Source 3Source 12 |
| Discounts | Published discounts concern spread/price and rollover; they should not be assumed to waive conversion, inactivity or bank charges.Source 2Source 3Source 12 |
| Advice and copying | The inspected documents do not establish a Fortissio copy-trading or discretionary AI execution service.Source 2Source 3Source 12 |
Company and operating history
Sections ↑At a glance25
Identity and location
| Item | Terms and implications |
|---|---|
| Brand | Fortissio is a brand of VIE Finance, not a separate anonymous platform provider.Source 12Source 16 |
| Address | 4, 28th October Street, 15124 Marousi, Greece.Source 12Source 16 |
| Spain note | CNMV records that the firm clarified in May 2022 that it does not permit affiliate programmes for Spain.Source 12Source 16 |
At a glance26
Document and account continuity
| Item | Terms and implications |
|---|---|
| Current linked agreement | The PDF filename contains 2019, but its cover is internally dated September 2024; filenames alone do not establish the version.Source 12Source 15 |
| Transfer clause | The agreement permits transfer/novation and related account-information transfer with 15 business days’ notice.Source 12Source 15 |
| Historical record | The execution report covers 2025; it does not measure execution quality in 2026.Source 12Source 15 |
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
VIE FINANCE A.E.P.E.Y. S.A.
GreeceSource 12
No separate licence entry is recorded in this panel.
Important terms and limitations
Sections ↑At a glance27
Costs most likely to be missed
| Item | Terms and implications |
|---|---|
| Overnight exposure | Financing is calculated on exposure, so a small margin deposit can support a much larger charge base.Source 3 |
| Conversion | A losing non-FX trade can still incur the 0.7% conversion charge.Source 3 |
| Unused account | The €150 administrative charge repeats quarterly if its conditions apply.Source 3 |
Sources & further reading
- Current brand, Xcite and retail risk disclosure Fortissio / VIE Finance · Accessed 27 Oct 2026
- Account-equity tiers and discount schedule Fortissio / VIE Finance · Accessed 27 Oct 2026
- Instrument specifications, rollover, inactivity and conversion costs Fortissio / VIE Finance · Accessed 27 Oct 2026
- Retail leverage categories Fortissio / VIE Finance · Accessed 27 Oct 2026
- Margin close-out and dealing assistance Fortissio / VIE Finance · Accessed 27 Oct 2026
- Deposit methods and verification Fortissio / VIE Finance · Accessed 27 Oct 2026
- Withdrawal requests and processing Fortissio / VIE Finance · Accessed 27 Oct 2026
- Support, back office, dealing and complaints contacts Fortissio / VIE Finance · Accessed 27 Oct 2026
- VIE Finance legal and regulatory disclosures Fortissio / VIE Finance · Accessed 27 Oct 2026
- Autochartist research service Fortissio / VIE Finance · Accessed 27 Oct 2026
- SMS market notifications Fortissio / VIE Finance · Accessed 27 Oct 2026
- Currently linked service agreement, internally dated September 2024 VIE FINANCE A.E.P.E.Y. S.A. · Accessed 27 Oct 2026
- Educational-position terms VIE FINANCE A.E.P.E.Y. S.A. · Accessed 27 Oct 2026
- Complaint and grievance procedure VIE FINANCE A.E.P.E.Y. S.A. · Accessed 27 Oct 2026
- Execution quality summary covering 2025 VIE FINANCE A.E.P.E.Y. S.A. · Accessed 27 Oct 2026
- VIE Finance, EEA investment-firm passport entry 4476 Comisión Nacional del Mercado de Valores · Accessed 27 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.