Accounts & headline costs
Sections ↑FOREX.com is StoneX Group’s retail FX and CFD brand. The UK account provider is StoneX Financial Ltd. Its Standard route combines proprietary web/mobile trading with a TradingView connection; MT4 is a separate account route. The tables describe the UK offering as published on 9 October 2026.[1][4][6]
Company reference
| Measure | Value | Context |
|---|---|---|
| Brand origin | 2001: launched in New Jersey | UK and Japan expansion followed in 2009; StoneX acquired the business in 2020.Source 2 |
| Listed parent | StoneX Group Inc. — Nasdaq: SNEX | Source 10 |
| UK operating company | StoneX Financial Ltd — 05616586 | Incorporated 9 November 2005; earlier names include Ambrian Commodities Limited and INTL FCStone Ltd.Source 3Source 1 |
| UK registered office | 1st Floor, Moor House, 120 London Wall | London EC2Y 5ET, United Kingdom.Source 1 |
Account and platform routes
| Account | Access | Product scope | Pricing model |
|---|---|---|---|
| Standard | Web, mobile, TradingView | FX, shares, indices, commodities | Spreads; share-CFD commissionSource 18Source 20Source 8 |
| MT4 | MT4 desktop, web, mobile | FX, indices, metals, commodities | Spread-based tradingSource 20Source 18 |
| Corporate | Multiple authorised traders | Company-owned trading account | Product-specific scheduleSource 18 |
| Professional status | Eligibility-based classification | Higher leverage | Negative-balance protection does not applySource 14 |
A MetaTrader customer needs separate account credentials to add another FOREX.com platform route. This matters for existing positions, automation and chart-account connections: an MT4 login is not the connection used to trade through TradingView.[7][6]
Products & platforms
Sections ↑UK product coverage
| Product | Published range | Form |
|---|---|---|
| Forex | 80+ currency pairs | Leveraged FX tradingSource 21 |
| Shares | Thousands of companies | Share CFDsSource 22 |
| Indices | UK 100, Germany 40, US SP 500 and others | Index CFDsSource 23 |
| Commodities | Energy, metals and soft commodities | Commodity CFDs; spot contracts availableSource 24 |
Published platform features
| Feature | FOREX.com web/mobile | MT4 route |
|---|---|---|
| Chart indicators | 80+ | 30 built-inSource 20 |
| TradingView account connection | Available for a compatible Standard account | Not available for a MetaTrader accountSource 6 |
| Automation/tools | Performance Analytics; Trading Central | Expert Advisors; FX Blue appsSource 20 |
| Research feed | Reuters news; FOREX.com research | Reuters news; FOREX.com researchSource 20 |
Fees & holding costs
Sections ↑Five UK FX contract snapshots
Share commissions and costs beyond the spread
| Item | Published rate | Basis |
|---|---|---|
| UK / most European and Asian share CFDs | 0.08% | Each opening or closing transactionSource 8 |
| Most US share CFDs | US$0.018 per share | Each opening or closing transactionSource 8 |
| Share commission minima | £10 / US$10 / €10 / S$10 | Applicable market currencySource 8 |
| FX rollover | Variable debit or credit | Positions open at 17:00 New YorkSource 8 |
| Other-market financing | UK SONIA; US SOFR; EU €STR | Benchmark +3% long / −3% shortSource 8 |
| Back to Base conversion | Up to ±0.5% from quoted rates | Realised P&L, adjustments and feesSource 8 |
| GBP-account inactivity | £12 monthly | After 12 months without trading activity according to the account FAQ; treatment of an account with an open but untraded position needs confirmation.Source 8Source 34 |
| Guaranteed stop / share borrowing | Instrument-specific | GSLO premium only if triggered; some short shares incur borrowing costsSource 8 |
Execution & trading rules
Sections ↑Published UK trading-session reference
| Product | Published access | Calendar detail |
|---|---|---|
| Forex | Weekday trading, Sunday evening to Friday evening | UK guide states 22:00–22:00 UTC; the current calendar shows the seasonal FX close at 21:00 GMT / 22:00 BSTSource 31Source 9 |
| Major indices | Up to 23 hours a day | The current calendar lists a daily 22:00–23:00 BST break for its main index sessionSource 9 |
| Selected US share CFDs | 100+ instruments advertised with 24/5 access | Extended sessions supplement regular US market hoursSource 33 |
Deposits, withdrawals & transfers
Sections ↑UK deposits, withdrawals and funding times
| Method or step | Amount / route | Usual processing | Broker fee |
|---|---|---|---|
| Credit/debit-card deposit | £100–£99,999, or currency equivalent | Allow 1–2 business days in the funding FAQ | NoneSource 30 |
| Bank-transfer deposit | No transfer minimum/maximum | 1–2 business days | NoneSource 5 |
| Card withdrawal | £100 minimum; daily maximum is the lower of £100,000 or the funded amount | Normally 1–2 business days for broker processing; bank time additional | NoneSource 30 |
| Bank withdrawal | BACS or SWIFT; £100 minimum; verified same-name destination | Normally 1–2 business days for broker processing; bank time additional | None for these routesSource 8Source 30 |
Protection & regulation
Sections ↑What the principal protections cover
| Provision | Published position | Application |
|---|---|---|
| Retail client-money segregation | Client funds held separately from operating money | StoneX Financial Ltd’s UK retail serviceSource 12 |
| Negative-balance protection | Retail balances restored to zero if negative | Professional clients do not receive this protectionSource 8Source 14 |
| FSCS investment claims | Up to £85,000 per eligible person, per firm | Valid covered claim after investment-provider failure; ordinary market losses excludedSource 32 |
| FSCS bank-deposit limit | Standard limit £120,000 per eligible person, per authorised deposit-taker | A different category from an investment claim against a CFD providerSource 13 |
Opening an account & support
Sections ↑General UK support lists 0800 032 1948 or +44 20 7429 7900, operating continuously from Sunday 10pm to Friday 10pm in the published schedule. Web-request responses are usually within one working day. These are routine contact targets, separate from the formal complaint deadlines.[36]
The UK complaints process starts with Client Management on 0845 355 0801 or in writing to Moor House, 1st Floor, 120 London Wall, London EC2Y 5ET. FOREX.com aims to resolve initial complaints within three business days; unresolved cases go to Compliance for acknowledgement and a final response within eight weeks. Eligible customers normally have six months from that final response to approach the Financial Ombudsman Service.[35]
There is no minimum agreement duration. Account cancellation must be requested in writing to the same London address, but the account remains open while outstanding trades still require closing, filling or cancellation. An email or support enquiry does not itself close an open position.[35]
Company background & evidence
Sections ↑StoneX reported consolidated growth in its fiscal third quarter, while Self-Directed/Retail revenues and income declined. The segment covers more than FOREX.com, and its figures do not isolate the UK broker. The different revenue definitions are kept separate below.[10]
StoneX fiscal Q3 2026: group and retail measures
| Measure | Value | Context |
|---|---|---|
| Group net operating revenues | US$719.7m; +47% year on year | Source 10 |
| Group net income | US$127.9m | Source 10 |
| Self-Directed/Retail operating revenues | US$96.3m; −13% year on year | Source 10 |
| Self-Directed/Retail net operating revenues | US$64.4m; −17% year on year | After transaction clearing costs, introducing-broker commissions and interest expense.Source 10 |
| Self-Directed/Retail segment income | US$24.9m; −36% year on year | Source 10 |
The brand also develops products through separate overseas companies. On 24 August 2026, StoneX announced Japan Stock CFDs and related Knock-Out Options through StoneX Securities Co., Ltd. in Japan, including an overnight session for selected instruments. Those Japanese products are separate from the UK account range.[11]
- Headquarters
- UK operating company: London, United Kingdom
- Founded
- 2001 (FOREX.com brand; UK company incorporated in 2005)
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
StoneX Financial Ltd
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Conduct Authority446717 | Not verified | Checked 9 Oct 2026FCA 446717 is disclosed by StoneX Financial Ltd and corroborated by the FCA’s genuine-firm identification in a clone warning. Current permission details did not render from the register on 9 October 2026.Source 1Source 15Source 16 |
Sources & further reading
- FOREX.com UK: important information FOREX.com · Accessed 9 Oct 2026
- FOREX.com UK: company overview and history FOREX.com · Accessed 9 Oct 2026
- StoneX Financial Ltd: company overview, number 05616586 Companies House · Accessed 9 Oct 2026
- FOREX.com UK: compare trading accounts FOREX.com · Accessed 9 Oct 2026
- FOREX.com UK: Standard trading account FOREX.com · Accessed 9 Oct 2026
- FOREX.com UK: TradingView account connection and compatibility FOREX.com · Accessed 9 Oct 2026
- FOREX.com UK: account FAQs, funding and inactivity FOREX.com · Accessed 9 Oct 2026
- FOREX.com UK: trading costs, charges and adjustments FOREX.com · Accessed 9 Oct 2026
- FOREX.com UK: market hours and holiday changes FOREX.com · Accessed 9 Oct 2026
- StoneX Group Inc.: fiscal 2026 third-quarter financial results StoneX Group Inc. · 5 Aug 2026 · Accessed 9 Oct 2026
- FOREX.com announces overnight Japan Stock CFDs and Knock-Out Options StoneX Group Inc. · 24 Aug 2026 · Accessed 9 Oct 2026
- FOREX.com UK: security FAQs and client-money disclosures FOREX.com · Accessed 9 Oct 2026
- FSCS: current coverage and compensation limits Financial Services Compensation Scheme · Accessed 9 Oct 2026
- FOREX.com UK: professional account conditions FOREX.com · Accessed 9 Oct 2026
- FCA Financial Services Register: StoneX Financial Ltd Financial Conduct Authority · Accessed 9 Oct 2026
- FCA: stonextrades.com clone warning and genuine StoneX Financial Ltd details Financial Conduct Authority · Accessed 9 Oct 2026
- FOREX.com UK: market range and operating company StoneX Financial Ltd · Accessed 9 Oct 2026
- UK trading account options StoneX Financial Ltd · Accessed 9 Oct 2026
- UK MetaTrader 4 account features StoneX Financial Ltd · Accessed 9 Oct 2026
- UK platform comparison StoneX Financial Ltd · Accessed 9 Oct 2026
- UK forex product range StoneX Financial Ltd · Accessed 9 Oct 2026
- UK share-CFD offering StoneX Financial Ltd · Accessed 9 Oct 2026
- UK index-CFD offering StoneX Financial Ltd · Accessed 9 Oct 2026
- UK commodity-CFD offering StoneX Financial Ltd · Accessed 9 Oct 2026
- EUR/USD UK contract information StoneX Financial Ltd · Accessed 9 Oct 2026
- GBP/USD UK contract information StoneX Financial Ltd · Accessed 9 Oct 2026
- USD/JPY UK contract information StoneX Financial Ltd · Accessed 9 Oct 2026
- AUD/USD UK contract information StoneX Financial Ltd · Accessed 9 Oct 2026
- EUR/GBP UK contract information StoneX Financial Ltd · Accessed 9 Oct 2026
- UK funding and withdrawal procedures and processing StoneX Financial Ltd · Accessed 9 Oct 2026
- FOREX.com UK: weekly forex trading hours StoneX Financial Ltd · Accessed 9 Oct 2026
- FSCS investment compensation limits and eligible claims Financial Services Compensation Scheme · Accessed 9 Oct 2026
- UK extended-hours share-CFD offering StoneX Financial Ltd · Accessed 9 Oct 2026
- FOREX.com UK account FAQs: inactivity wording FOREX.com · Accessed 9 Oct 2026
- UK complaints, FOS escalation and cancellation terms FOREX.com · Accessed 15 Oct 2026
- UK contact details and published general-support hours FOREX.com · Accessed 15 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.